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Yay.com Reviews

5.0 Rating 2,044 Reviews
100 %
of reviewers recommend Yay.com
5.0
Based on 2,044 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Yay.com Reviews
Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Received the support I needed and Jez was friendly and helpful.
Helpful Report
Posted 3 years ago
Didn't have a clue how to set up my VOIP. Called in to YAY and Toby helped and sorted it within minutes, all set up and working. Great service thanks Toby.
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Posted 3 years ago
Toby is a top guy. He explained and executed without wasting time. Excellent service.
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Posted 3 years ago
Toby is a top guy. He explained and executed without wasting time. Excellent service.
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Posted 3 years ago
I have just opened a business and could not get my telephone line to work. I called Yay.com and my phone was answered by a lovely gentleman called TOBY. He was very patient and helpful. He set up the phone line and tested it for me to make sure it was working. Toby then emailed me FAQ link and my phone details if I ever needed them. He was very efficient! Very happy with the service. Cakebox xx
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Posted 3 years ago
Great prices and the best customer service.
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Posted 3 years ago
Yay is very easy to set up and the team was very supportive.
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Posted 3 years ago
I have just talked to Nathan from the support team who was incredibly helpful. He came back to me literally 5 minutes after I emailed the support team and he was able to fix the issue I had promptly and effectively. Thanks YAY and thanks Nathan.
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Posted 3 years ago
very helpful and understanding
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Posted 3 years ago
Very good service on the phone from Jez. Helpful and professional.
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Posted 3 years ago
Impeccable service from Yay.com. customer service is second to none. happy customer
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Posted 3 years ago
Miguel was excellent: informed, patient, excellent at explaining...the service is really good. Highly recommended.
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Posted 3 years ago
An excellent service!
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Posted 4 years ago
Fantastic support, always very helpful. It took 6 months for a phone company to fix a ringer issue, Yay.com (Toby) managed to resolve in 20 minutes. Highly reccommend
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Posted 4 years ago
Thanks to Toby for sorting out our problem so quickly. Friendly, professional service.
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Posted 4 years ago
We have been using Yay for a few years now, and every time I have needed some help, all the team have been amazing. Thank you Yay, I am sure I have driven you all crazy over the past few years ;) Joanna
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Posted 4 years ago
Great product, Great people, Great service
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Posted 4 years ago
Toby (there is only one) was absolutely fantastic and awesome. He was able to help and answer my very basic questions. Without a doubt he sets the example when it comes to customer service.
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Posted 4 years ago
i had issues getting my head around the call routing system, Connor took his time and helped me set up the desired routes . Good customer service
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Posted 4 years ago
Nathan was fantastic and solved my problem in literally 1 second! Thank you Nathan!
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Posted 4 years ago
Yay.com is rated 5.0 based on 2,044 reviews