Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you - your help setting up one of our handsets was exceptionally challenging but you definitely made my day easier.”

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Posted 4 years ago

“After many hours of research looking for VOIP providers I finally took the plunge and decided on YAY. Everyone I have spoke with has been extremely helpful and the setting up was nothing to be concerned about. Nothing is too much trouble. A big thumbs up to Nathan who helped get everything up and running.”

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Posted 4 years ago

“friendly, easy going and helpful”

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Posted 4 years ago

“Amazing customer service!!! I’ve spoken to Miguel who answered all of my concerns. Highly recommended!!!”

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Posted 4 years ago

“Great customer Service”

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Posted 4 years ago

“Very good, nice app”

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Posted 4 years ago

“Although I had to return the item I bought because it wasn’t suitable (my fault) the service and handling of the return was excellent. Would happily buy from again.”

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Posted 4 years ago

“Simply fantastic..! great prices with excellent support and a system that works perfectly for our Busywebs team. What more could anyone ask?”

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Posted 4 years ago

“Absolutely blown away by the service! So quick and easy to get setup, Raffi was able to answer all questions I had. Can’t recommend enough!!”

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Posted 4 years ago

“Fast delivery, easy to order, good prices.”

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Posted 4 years ago

“Hi ! I was ''working'' with a couple different staff member (cant remember the first gentlemen's name) but i was also working with Meg, Both very helpful with my issue! was suggested a bunch of potential problems, i am not sure what the end solution was but i turned off google assitent, bluetooth, and all i know is that i can now make calls using WIfi here, but not with my 4g DATA plan... so i think it is blocked here in Guatemala... Thnks!”

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Posted 4 years ago

“Great, they deliver quickly and on time, the website is accurate and works well!”

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Posted 4 years ago

“Miguel from Yay was absolutely amazing. Professional, helpful and so friendly. The service he provided was 5 star! He even called me following up from an email to make the service quicker and easier. He is an asset to your company.”

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Posted 4 years ago

“Stunning service -- as VOIP Newbe --I needed to reduce my landline cost overhead - Yay just made it simple and bundled in more features that BT or ATT in the US would offer. Plain and simple and leaves going "I got that and it works" with no real sweat. The YAY help desk team just bust their BXXts to support, lead and show with great style. Oh the technolgy works as designed without workarounds. Thanks and happy to say try it and you will end up delighted.”

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Posted 4 years ago

“I entered the wrong email when I signed up, a quick call had this all resolved. Excellent service right off the bat, and I look forward to continuing using Yay”

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Posted 4 years ago

“Great support. The guy remoted in to my PC and set up my phone in a few minutes. 5*”

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Posted 4 years ago

“Brilliant customer service. Agent Jez patiently spent time setting up Yay for me in just the way I wanted it. Highly recommended.”

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Posted 4 years ago

“Just wanted to say a big thank you to Meg Gurnell who was extremely helpful with my enquiry, she even took the time to share my screen and advise how to set up everything up for me.”

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Posted 4 years ago

“Their Customer Support was super-quick, and they resolved every aspect of our query. Easy to set up, and really helpful for our small charity. Yay!”

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Posted 4 years ago

“Totally fantastic!!! Pricing and customer support couldn't be better!”

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Posted 4 years ago

Yay.com is rated 5.0 based on 2,042 reviews