Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear comms, always a pleasure to deal with and issue resolved very quickly. Brilliant service!”

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Posted 5 years ago

“Jez was really helpful when I called up and explained options for setting up a new account really clearly.”

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Posted 5 years ago

“We are a small voluntary group that is trying to support people in our area during the Covid-19 crisis. We are part of the National Covid-19 support network. Yay has been generous and helpful in supporting us with both practical help and technical advice, enabling us to be contactable through a phone number which can be allocated to different users, and makes our work much easier. The staff have been friendly, patient and knowledgeable, and we couldn't be more pleased with their offer to us.”

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Posted 5 years ago

“Never been let down by Yay. Their services and customer support is second to none. When faced with uncertainty and problems, they step in to help you carry on business without any disruption! They are at the top of my list of recommendations to my business associates! Keep up the good work, small businesses like us rely on companies like you!”

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Posted 5 years ago

“Always the best tech support I've experienced.”

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Posted 5 years ago

“Berlitz London have been using yay.com's services now for several years and the quality of service is nothing less than amazing - staff are enthusiastic and happy to help with any query on any matter. As well as saving thouands of pounds, we have increased our ability to work remotely, improve quality to our customers and above all, move into the 21st century. This company can only be highly recommended to anyone interested in maximising their phone potential - and the new apps are excellent, especially for our overseas staff”

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Posted 5 years ago

“Great product with great customer service, my call was answered after three rings and my question was answered even quicker.”

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Posted 5 years ago

“Very friendly and helpful staff. Spoke to Conor and he sorted my issue very quickly.”

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Posted 5 years ago

“This service is incredibly powerful and really fast to get started. Whilst getting everything set up, I ran into a couple of issues of my own doing. The support is something else. Rarely do you get through first time to someone who is a genuine expert and can help you there and then, let alone with the current Coronavirus situation. I can't fault this service at all. Keep up the awesome work!”

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Posted 5 years ago

“They guy I spoke to was very helpful and polite!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Always get a friendly reply and a resolution; Connor helped me today and was very informative.”

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Posted 5 years ago

“During my call today Konnor was very helpful and helped resolve our issue in no time at all. Great customer service as usual from the YAY team.”

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Posted 5 years ago

“Being a new user of the VOIP service, the team were very helpful!”

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Posted 5 years ago

“No hassle. Very straightforward advice. Great service.”

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Posted 5 years ago

“Great service with knowledgeable and efficient support”

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Posted 5 years ago

“Konnor was extremely helpful and polite, due to the recent circumstances I have started working from home but Konnor set me up with no hassle!”

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Posted 5 years ago

“Konnor (I think that was his name), was a top lad, helpful and friendly.”

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Posted 5 years ago

“They answered and resolved my query promptly . Very friendly team. Highly recommended service”

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Posted 5 years ago

“Very rapid process to set up a number. The software can be a bit overwhelming but trial and error pays off, you can'r break anything. There was one issue I could not solve. I got a reply from customer services within an hour and the issue was swiftly dealt with.”

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Posted 5 years ago

Yay.com is rated 5.0 based on 2,042 reviews