Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“About two years, I started looking for a VoIP provider. Let's be honest, they all offered the same thing. But what makes Yay different and gives them that competitive advantage? For me, it's several things. 1) their willingness to help, 2) their efficiency in dealing with issues (turnaround time is superb), 3) the robustness of their system, 4) the ease of use of their portal and 5) their attitude towards their clients - they always put them first! You may find a service provider who will cost you a few pennies less per month, but at the end of the day in "terms of value" you won't get a better service from any other, Yay comes out on tops for me! I'd especially like to send a shout out to Konnor who has been helping me over the last two days. He is a rockstar! Also to Jez and Meg, you guys are amazing! Thanks to everyone for supporting us so well.”

Helpful Report

Posted 5 years ago

“wonderful! clear and concise customer service!”

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Posted 5 years ago

“Always polite Always helpful Have already recommended to friends and small business owners...”

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Posted 5 years ago

“Good, simple product and quality customer service. First person to pick up the phone knows how to help you out with account and/or technical questions. Connor was particularly helpful. Would recommend.”

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Posted 5 years ago

“Good service, efficiently run.”

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Posted 5 years ago

“Konnor was very helpful and patient!”

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Posted 5 years ago

“Yay have always demonstrated amazing customer service support - fast, efficient and always pleasant. Perfect example of how a service-based company should be.”

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Posted 5 years ago

“Connor was very helpful, with clear, easy, step by step instructions. Made the whole process really simple.”

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Posted 5 years ago

“Very professional and calm response”

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Posted 5 years ago

“Brilliant staff, Highly recommend Yay!”

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Posted 5 years ago

“Connnor was extremely helpful in sorting out a problem I had”

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Posted 5 years ago

“Konnor- this guy is a legend and spent about an hour trying to rectify the problem with my VOIP phone. Turns out the phone had issues, got a new phone and called back and konnor had everything back to normal in minutes. This guys customer service is outstanding and Great and deserves a bonus from his line manager 👍 thank you yay.com!”

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Posted 5 years ago

“It is the best service in comparison to the others, fantastic customer service and high technical, plus cheaper than anywhere else and lots of options to choose from in my opinion. I simply wouldn't go anywhere else.”

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Posted 5 years ago

“Brilliant. Very helpful. Excellent customer service.”

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Posted 5 years ago

“Consistently brilliant service from Jez, Victoria and Meg”

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Posted 5 years ago

“Support was swift, friendly and sorted my issue”

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Posted 5 years ago

“Starting a new business is tough. So finding great and quick support is FAB. Thanks to everyone at YAY.COM who have helped us grow over the past 2 years - excellent support.”

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Posted 5 years ago

“Rang the Customer Support Team as we had a new phone to add to the system. They took control , few clicks and all done..... Excellent Service as usual”

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Posted 5 years ago

“Great Company ! Very efficent and always sort out our query in a very short time. If you want a VOIP telephone provider - then this is the company to talk to.”

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Posted 5 years ago

“Brilliant service!”

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Posted 5 years ago

Yay.com is rated 5.0 based on 2,042 reviews