Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,046 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally Recommend Yay.com. The service is impeccable and very personable! They are an absolute delight to deal with.”

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Posted 10 years ago

“Excellent communications and a pleasure to deal with, Thank you!”

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Posted 10 years ago

“Great customer service and product. I would thoroughly reccomend Yay.com as a company to deal with.”

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Posted 10 years ago

“Thku so much excellent customer support extremely helpful and friendly staff answered all my questions without any fuss and but my mind at ease - would definetely recommend to others.”

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Posted 10 years ago

“Excellent customer service”

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Posted 10 years ago

“Great service with easy to follow advice and support. Thank you”

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Posted 10 years ago

“Great service with easy to follow advice and support. Thank you”

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Posted 10 years ago

“Great service with easy to follow advice and support. Thank you”

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Posted 10 years ago

“Not been with Yay long but they seem pretty approachable and efficient in their work so far.”

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Posted 10 years ago

“Superb support from the very beginning..........being new to VoIP I was nervous at first but the team helped me get setup and the dashboard is so easy to navigate I haven't had to ask for help again..........just yet! Big thanks to the team at Yay!”

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Posted 10 years ago

“Excellent support, thanks for getting me going so quickly! Even transferred my number in for me too! Highly recommend!”

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Posted 10 years ago

“Very easy & I'm very happy with the service.”

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Posted 10 years ago

“Very easy & I'm very happy with the service.”

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Posted 10 years ago

“I once read that you get what you pay for when it comes to VoIP however yay has proven that phrase to be wrong. We have been looking for a suitable VoIP/PBX provider for sometime but found for our budget that many of them lacked the desired features we need. We tried a leading competitor in the market but found what they had to offer and their system, very basic and old fashioned. I then discovered yay who allowed us to have multiple numbers each with their own IVR/voice prompt along with advanced call routes and groups. As an added bonus they offered free call recording which as a manager has become really useful on many occasions. We have been so impressed with yay and what they have to offer that we have brought our project to move this throughout our company forward (which is something that never happens here) Due to their low price tag i was concerned about their customer service and call quality however so far both have been exceptional, again coming in front of competitors who charge twice as much if not more I would really recommend this company to anyone whether big or small who wants a powerful (or basic) IVR/VoIP system. Their control panel makes things really easy and simplistic to set up (unlike our previous provider)”

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Posted 10 years ago

“Great service! Support team were very helpful and responded quickly and efficiently to my request!”

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Posted 10 years ago

“Really impressed! Dashboard very easy to use. Made one call for assistance & got a real person & an instant answer.”

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Posted 10 years ago

“Using Yay simply to give a virtual number to my tiny enterprise. It's very simple, support has been great - very friendly and prompt. Been using Yay forwarded to mobile and with the Zoiper soft phone and everything has just worked.”

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Posted 10 years ago

“This was my first contact with Yay following signing up, excellent support and help to get me up and running, I now have a virtual number I can use for the new business. Very pleased with the telephone support - painless. Thanks! Michael Clarke - Energize Electrical Services Limited”

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Posted 10 years ago

“Great simple uncomplicated service and truly awesome personal support with real technical knowhow. Just brilliant!”

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Posted 10 years ago

“We've moved our phone set up after speaking with Yay as the features we ideally needed from our previous provider couldn't be offered. Yay's response was let us know and we can make it happen, true to their word, everything we asked for was put in place just as they’d advised. The transfer was flawless too! Great people, great support would highly recommend.”

Helpful Report

Posted 10 years ago

Yay.com is rated 5.0 based on 2,046 reviews