Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,037 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far, an excellent experience. Moved my business phone system from RingCentral for half the cost. Customer support has been second to none, even with a rather strange issue with EE hosted phone numbers not forwarding correctly. Excellent company and service!”

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Posted 2 years ago

“Nathan was very helpful and managed to resolve all issues very quickly. Thank you! App is great, I use it often”

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Posted 2 years ago

“Excellent customer service and having the options for redirecting calls is really useful.”

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Posted 2 years ago

“Helpful and friendly. Been with them about 4 years and always on hand if needed.”

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Posted 2 years ago

“Was very easy to install and operate. Not long after onboarding, Rosie checked in to see if everything was okay and helped with a query that I had. Would most certainly recommend! So far so good.”

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Posted 2 years ago

“Rosie Shayler from customer services was very helpful, thanks”

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Posted 2 years ago

“Nice help from them”

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Posted 2 years ago

“Rosie Shayler from the YAY customer support did a wonderful job! It was nice talking to her. :)”

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Posted 2 years ago

“Excellent service very happy they solve my domain issue very easily RDosai thank you”

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Posted 2 years ago

“I only used Yay for their domains, and I had an issue with the phone number that was on the account. There were a few replies until the issue was fixed, and they replied faster than I did, every single time. It felt like I was chatting to a friend, but in a professional way. Very pleased with the experience.”

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Posted 2 years ago

“This is decent! Far better than other apps i've used and customer services is amazing! Angus gave me a crash course and helped me with set up and actually wanted to help and speak with me - unlike some other services....... Great job guys! Keep up the good work!! :)”

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Posted 2 years ago

“Fantastic service and very reasonable prices 10/10”

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Posted 2 years ago

“I had an issue with my caller ID and it was fixed really fast. Good service!”

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Posted 2 years ago

“Great service, Rosie has been really helpful walking me through the setup and has left communication lines open should I need more help.”

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Posted 2 years ago

“Awesome customer service from Yay.com. Nathan assisted me very well. he has great knowledgebase and he listened and understood my problem and he went above and beyond with solutions. helped and assisted me the best i have been assisted so far. Thank you Nathan. you deserve all the good thing coming towards you!”

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Posted 2 years ago

“Great customer service from Yay.com. Jez assisted me on today with knowledge, smile and professionalism. After phone conversation I he emailed me all additional information I have requested. Pleasure to deal with him. Well done!”

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Posted 2 years ago

“We are web designers and have had over 300 domains with Yay the staff are brilliant every time”

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Posted 2 years ago

“David was terrific. Thanks David Great service”

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Posted 2 years ago

“We can't recommend Yay.com enough! They came highly recommended and now we know why. Their prices are very competitive and the customer service they provide is friendly, fast and reliable. Thank you to everyone at Yay.com and a big thank you to Rosie who helped when we'd set the wrong call route. Our request for help was met with so much kindness. We promise you, you will not be disappointed with Yay!”

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Posted 2 years ago

“The support is ever present and diligent, accompanying you through every quack it's awesome !”

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Posted 2 years ago

Yay.com is rated 5.0 based on 2,037 reviews