Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,042 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

Write Your review

Tell us how Yay.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and very modern and friendly approach App for phone and Pc is amazing ..never miss a call again Toby was very helpful and efficient with setup 👌🤩 Thank you”

Helpful Report

Posted 3 years ago

“Rosie was very helpful and sorted out the technical issue I was having speedily and professionally.”

Helpful Report

Posted 3 years ago

“Rosie was incredibly helpful on the phone and promised to call me once I had the system for a few days. She called back and answered all my questions, so I am an incredibly happy customer. I fully recommend YAY.”

Helpful Report

Posted 3 years ago

“Easy to use and great customer service.”

Helpful Report

Posted 3 years ago

“The response time to issues is instant.They managed to resolve and restore my services within 20 minutes.Keep up the good work Toby.”

Helpful Report

Posted 3 years ago

“So far, an excellent experience. Moved my business phone system from RingCentral for half the cost. Customer support has been second to none, even with a rather strange issue with EE hosted phone numbers not forwarding correctly. Excellent company and service!”

Helpful Report

Posted 3 years ago

“Nathan was very helpful and managed to resolve all issues very quickly. Thank you! App is great, I use it often”

Helpful Report

Posted 3 years ago

“Excellent customer service and having the options for redirecting calls is really useful.”

Helpful Report

Posted 3 years ago

“Helpful and friendly. Been with them about 4 years and always on hand if needed.”

Helpful Report

Posted 3 years ago

“Was very easy to install and operate. Not long after onboarding, Rosie checked in to see if everything was okay and helped with a query that I had. Would most certainly recommend! So far so good.”

Helpful Report

Posted 3 years ago

“Rosie Shayler from customer services was very helpful, thanks”

Helpful Report

Posted 3 years ago

“Nice help from them”

Helpful Report

Posted 3 years ago

“Rosie Shayler from the YAY customer support did a wonderful job! It was nice talking to her. :)”

Helpful Report

Posted 3 years ago

“Excellent service very happy they solve my domain issue very easily RDosai thank you”

Helpful Report

Posted 3 years ago

“I only used Yay for their domains, and I had an issue with the phone number that was on the account. There were a few replies until the issue was fixed, and they replied faster than I did, every single time. It felt like I was chatting to a friend, but in a professional way. Very pleased with the experience.”

Helpful Report

Posted 3 years ago

“This is decent! Far better than other apps i've used and customer services is amazing! Angus gave me a crash course and helped me with set up and actually wanted to help and speak with me - unlike some other services....... Great job guys! Keep up the good work!! :)”

Helpful Report

Posted 3 years ago

“Fantastic service and very reasonable prices 10/10”

Helpful Report

Posted 3 years ago

“I had an issue with my caller ID and it was fixed really fast. Good service!”

Helpful Report

Posted 3 years ago

“Great service, Rosie has been really helpful walking me through the setup and has left communication lines open should I need more help.”

Helpful Report

Posted 3 years ago

“Awesome customer service from Yay.com. Nathan assisted me very well. he has great knowledgebase and he listened and understood my problem and he went above and beyond with solutions. helped and assisted me the best i have been assisted so far. Thank you Nathan. you deserve all the good thing coming towards you!”

Helpful Report

Posted 3 years ago

Yay.com is rated 5.0 based on 2,042 reviews