Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,044 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,044 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service”

Helpful Report

Posted 3 years ago

“As i've never used this kind o service, i got very frustrating while trying to make calls. When i was about to give up, i finally called the customer support and there i've talked with a real fun and helpful guy called David. Everything was awesome as he guided me step by step and even remotely assisted me on the go. It was a great experience and i'm very thankful for calling and having the full support of David. 5 stars, much appreciated!”

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Posted 3 years ago

“Fantastic service and very modern and friendly approach App for phone and Pc is amazing ..never miss a call again Toby was very helpful and efficient with setup 👌🤩 Thank you”

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Posted 3 years ago

“Rosie was very helpful and sorted out the technical issue I was having speedily and professionally.”

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Posted 3 years ago

“Rosie was incredibly helpful on the phone and promised to call me once I had the system for a few days. She called back and answered all my questions, so I am an incredibly happy customer. I fully recommend YAY.”

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Posted 3 years ago

“Easy to use and great customer service.”

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Posted 3 years ago

“The response time to issues is instant.They managed to resolve and restore my services within 20 minutes.Keep up the good work Toby.”

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Posted 3 years ago

“So far, an excellent experience. Moved my business phone system from RingCentral for half the cost. Customer support has been second to none, even with a rather strange issue with EE hosted phone numbers not forwarding correctly. Excellent company and service!”

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Posted 3 years ago

“Nathan was very helpful and managed to resolve all issues very quickly. Thank you! App is great, I use it often”

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Posted 3 years ago

“Excellent customer service and having the options for redirecting calls is really useful.”

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Posted 3 years ago

“Helpful and friendly. Been with them about 4 years and always on hand if needed.”

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Posted 3 years ago

“Was very easy to install and operate. Not long after onboarding, Rosie checked in to see if everything was okay and helped with a query that I had. Would most certainly recommend! So far so good.”

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Posted 3 years ago

“Rosie Shayler from customer services was very helpful, thanks”

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Posted 3 years ago

“Nice help from them”

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Posted 3 years ago

“Rosie Shayler from the YAY customer support did a wonderful job! It was nice talking to her. :)”

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Posted 3 years ago

“Excellent service very happy they solve my domain issue very easily RDosai thank you”

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Posted 3 years ago

“I only used Yay for their domains, and I had an issue with the phone number that was on the account. There were a few replies until the issue was fixed, and they replied faster than I did, every single time. It felt like I was chatting to a friend, but in a professional way. Very pleased with the experience.”

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Posted 3 years ago

“This is decent! Far better than other apps i've used and customer services is amazing! Angus gave me a crash course and helped me with set up and actually wanted to help and speak with me - unlike some other services....... Great job guys! Keep up the good work!! :)”

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Posted 3 years ago

“Fantastic service and very reasonable prices 10/10”

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Posted 3 years ago

“I had an issue with my caller ID and it was fixed really fast. Good service!”

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Posted 3 years ago

Yay.com is rated 5.0 based on 2,044 reviews