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Worcester & Stratford Hearing Centres Reviews

5.0 Rating 330 Reviews
100 %
of reviewers recommend Worcester & Stratford Hearing Centres
5.0
Based on 330 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Worcester & Stratford Hearing Centres Reviews

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous
Anonymous  // 01/01/2019
Alex and reception team were very helpful and the appointment went very well. Will be back
Helpful Report
(Worcester Hearing Centre) - Posted 8 months ago
Dear Craig, thank you for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex and our reception team were helpful and that your appointment went smoothly. Your positive experience means a lot to us, and we’re always here to ensure you receive the best care possible. We look forward to welcoming you back soon and continuing to support your hearing journey!
Posted 8 months ago
Was very pleased with the service I received.Was put at ease and everything explained carefully.Was nice to hear more clearly.All in all very pleased.
Helpful Report
(Worcester Hearing Centre) - Posted 8 months ago
Dear Lesley, thank you for your wonderful 5-star review of Worcester Hearing Centre! We're thrilled to hear that you felt at ease and appreciated the careful explanations of our service. It's fantastic to know that you're enjoying clearer hearing. Your satisfaction and hearing care are our top priorities, and we’re here to support you every step of the way. We look forward to seeing you again soon!
Posted 8 months ago
Very helpful service as usual from Maariyah my Audiologist & Penny on reception thanks!
Helpful Report
(Stratford Hearing Centre) - Posted 8 months ago
Dear Roger, thank you so much for your wonderful 5-star review of Stratford Hearing Centre! We are delighted to hear that Maariyah and Penny provided you with such helpful service during your visit. Your kind words mean a lot to us, as we strive to create a supportive and welcoming environment for all our customers. We look forward to seeing you again soon and continuing to assist you on your hearing journey!
Posted 8 months ago
Lifechanging is the only way to describe the latest generation Phonak aids. Tom and Alex looked after my father and then me too, for many years now – both of us with very poor hearing, their care and advice is as important as is the new ground-breaking technology itself. The associated app is spot on for adjusting to different settings, mainly in my case, groups of 8 or so. Also, this year I’ve been using to great effect the Phonak multidirectional, wireless microphone [Roger On], enabling me to fully take part in boardroom environments – totally invaluable. On a day to day basis I completely forget that I’m wearing hearing aids, the all-round assistance from Tom and Alex in achieving this state is greatly appreciated.
Helpful Report
Posted 8 months ago
Dear Rob, thank you so much for your kind words and heartfelt review. It’s been an absolute privilege to support both you and your father over the years. Building that long-standing relationship of trust means the world to us, and we’re truly honoured to have played a part in each of your hearing journeys. Seeing how the latest Phonak technology—especially paired with tools like the Roger On microphone—has made such a positive impact in your daily and professional life is incredibly rewarding. But even more so, it’s knowing that we’ve been able to support you both personally with care and guidance throughout the years that really matters to us. Thank you again for putting your trust in us—it’s something we value deeply. We’re always here to support you on your journey to better hearing!
Posted 8 months ago
As a new customer I was very impressed at the attention paid to my hearing problems. After using a national chain where the customer is just a number the service and expertise at Worcester Hearing Centre was truly enlightening. The company uses the latest technology available in hearing aids which in turn increases your ability to hear what is being said to you in all types of environments. In summary, highly recommended.
Helpful Report
Posted 8 months ago
Dear Peter, thank you so much for your amazing 5-star review of Worcester Hearing Centre! We are delighted to hear that you felt truly valued and well cared for during your visit. It's fantastic to know that our commitment to using the latest technology has positively impacted your hearing experience in various environments. Your recommendation means the world to us, and we’re dedicated to providing exceptional service to all our customers. Thank you for choosing us as your hearing care provider!
Posted 8 months ago
We have used Stratford Hearing Centre for a few years now. Laura has always looked after us, explained everything and made us feel at ease. The reception staff are always very friendly and make you feel welcome.
Helpful Report
Posted 8 months ago
Dear Michael, thank you so much for your fantastic 5-star review of Stratford Hearing Centre! We're thrilled to hear that Laura has consistently looked after you and made you feel at ease during your visits. It's also wonderful to know that our reception team have contributed to your welcoming experience. Your kind words inspire us to keep providing the highest level of service. We truly appreciate your trust in us and look forward to continuing to support you on your journey to better hearing!
Posted 8 months ago
I have been a customer of Stratford Hearing centre for 3 years, Maariyah my Audiologist has supported me through my journey of coping with my hearing loss, the service has been smooth, enjoyable and has provided me with better hearing!
Helpful Report
Posted 8 months ago
Dear Rebecca, thank you so much for your lovely 5-star review of Stratford Hearing Centre! We are thrilled to hear that your experience with Maariyah over the past three years has been enjoyable and supportive. It's wonderful to know that you feel confident and at ease throughout your journey with us. Your trust in our team inspires us to continue providing the best care possible. Thank you for sharing your positive experience, and we look forward to supporting you further on your journey to better hearing!
Posted 8 months ago
I have been a client of Stratford Hearing Centre, Always great service friendly and efficient service from Maariyah.
Helpful Report
Posted 8 months ago
Dear Rob, thank you very much for your wonderful 5-star review of Stratford Hearing Centre! We're delighted to hear that you consistently receive great service from Maariyah and that her friendly and efficient approach makes your experience enjoyable. Your kind words truly reaffirm our commitment to providing exceptional care to our clients. We're always here to support you on your hearing journey. Thank you once again for your fantastic feedback!
Posted 8 months ago
I am a client of Worcester Hearing Centre. The staff really do take the time and put in the effort to help and support the customer experience. Kim on reception is helpful and friendly and Alex is professional and skilled and I recommend them both without hesitation.
Helpful Report
Posted 8 months ago
Dear Mrs Cooper, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re delighted to hear that our team provided you with such dedicated support and that Kim and Alex made your experience so positive. It’s wonderful to know that you felt valued and well cared for throughout your visits. Your kind recommendation truly means the world to us, and we’re always here to assist you on your hearing journey. Thank you again for your kind words!
Posted 8 months ago
I am a client of Worcester Hearing Centre. The staff really do take the time and put in the effort to help and support the customer experience. Kim on reception is helpful and friendly and Alex is professional and skilled and I recommend them both without hesitation.
Helpful Report
Posted 8 months ago
Dear Mrs Cooper, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re delighted to hear that our team provided you with such dedicated support and that Kim and Alex made your experience so positive. It’s wonderful to know that you felt valued and well cared for throughout your visits. Your kind recommendation truly means the world to us, and we’re always here to assist you on your hearing journey. Thank you again for your kind words!
Posted 8 months ago
Fabulous personalised service at Worcester Hearing Centre. Alex was very attentive and understood my needs . Really professional but friendly assessment of my hearing and need for a cross system. Continued support is great and reassuring. Would definitely recommend.
Helpful Report
Posted 8 months ago
Dear Natasha, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex provided you with a fabulous personalised service that truly addressed your needs. It’s great to know that you found the hearing assessment both professional and friendly and that our continued support has been reassuring for you. Your recommendation means the world to us, and we are always here to assist you on your journey to better hearing. Thanks again for your lovely feedback!
Posted 8 months ago
Excellent, responsive and attentive service. Alex was very professional and explained all the tests undertaken. Questions were answered clearly and no jargon was used. All the staff were friendly and helpful. The product lives up to expectations and I forget that I am wearing aids to hear. I have had no issues with the product to date but I know that I can contact Alex via email or phone if I do. The follow up service is very good and instills confidence for the user. I have no hesitation in recommending the service to friends and will continue to do so.
Helpful Report
Posted 8 months ago
Dear Sue, thank you so much for your lovely 5-star review of Worcester Hearing Centre! We are thrilled to hear that you received excellent, responsive, and attentive service from Alex and our team. It’s wonderful to know that the explanations were clear, making your experience comfortable. We’re delighted that your new hearing aids have positively impacted your quality of life, allowing you to enjoy seamless hearing. Thank you for recommending our service to your friends! We are grateful that you have chosen us as your hearing provider, we are always here to help you on your journey to better hearing.
Posted 8 months ago
Brilliant service from the minute you walk through the door. Kim is always very friendly, helpful and makes you feel welcomed. Laura likewise & she has a great understanding of your ear health, explaining things to you throughout your appointment so you understand what she’s doing. Couldn’t recommend highly enough. A fantastic service and the best place to go if you’re having any issues with your ears!
Helpful Report
(Worcester Hearing Centre) - Posted 9 months ago
Dear Sam, thank you for your wonderful 5-star review of Worcester Hearing Centre! We’re thrilled to hear that you felt welcomed and well cared for by Kim and Laura. It's wonderful to know that Laura's explanations helped you understand your ear health during your appointment. Your recommendations mean a lot to us, and we're dedicated to providing exceptional service. If there's anything you need in the future, please don’t hesitate to reach out. Thanks again for your kind words!
Posted 8 months ago
Excellent service . Very kind and professional
Helpful Report
(Stratford Hearing Centre) - Posted 9 months ago
Dear Debra, thank you for taking the time to leave us a 5-star review! We’re delighted to know that you experienced kind and professional service with us. Your positive feedback motivates our team to keep providing the best care possible. If there's anything more we can do for you in the future, please feel free to reach out. Thanks once again for your kind words and for choosing us as your hearing care provider!
Posted 8 months ago
What a difference thank you so much for all your help over the years with my hearing and hearing aids. Penny & Maariyah have been really helpful with my hearing issue.
Helpful Report
(Stratford Hearing Centre) - Posted 9 months ago
Dear A. Orton, thank you for your amazing 5-star review! We’re so pleased to hear that Penny and Maariyah have been able to assist you and make a difference in your hearing journey. Your continued trust in our services means the world to us, and we’re here to support you every step of the way. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for your kind words!
Posted 8 months ago
Alex was extremely helpful throughout my sessions and was very supportive and patient with me. All the staff are extremely helpful and and always willing to listen. I am glad I went to the hearing centre, I know my aids cost a lot but having good support at any time is worth it . Thanks everyone.
Helpful Report
Posted 9 months ago
Dear Mary, thank you so much for your fantastic 5-star review! It’s wonderful to know that our entire team is meeting your needs and providing the support you deserve. Your satisfaction and hearing care are our top priorities, and we’re so glad you chose our hearing centre. If you need anything in the future, please don’t hesitate to reach out. Thanks again for your kind words!
Posted 8 months ago
Laura Barker at Worcester Hearing has been a great help in all aspects in my hearing aids & recently buying the new re-chargeable aids. She is very professional & lovely with it too. Couldn’t ask for more.
Helpful Report
(Worcester Hearing Centre) - Posted 9 months ago
Dear Jane, thank you so much for your lovely 5-star review! We're thrilled to hear that Laura has been such a great help to you with your hearing aids and that you found her to be both professional and delightful. Your satisfaction is our top priority, and it's wonderful to know we've met your expectations. We look forward to continuing to assist you with any future hearing needs at Worcester Hearing Centre!
Posted 8 months ago
Receptionist was friendly and professional and Laura was very thorough and explained everything.
Helpful Report
(Worcester Hearing Centre) - Posted 9 months ago
Dear John, thank you so much for your wonderful review! We're delighted to hear that our reception team made a positive impression and that Laura provided thorough explanations during your visit. Your satisfaction is important to us, and it’s great to know that our team is meeting your needs with professionalism and care. We look forward to welcoming you back at Worcester Hearing Centre for any future assistance!
Posted 8 months ago
Very pleased with the results of my latest visit to the Worcester Hearing Centre. Together with the wax being removed, each time I receive a thorough inspection of the inner ear.
Helpful Report
Posted 9 months ago
Dear Alan, thank you for your wonderful review! We're delighted to hear that your visit to Worcester Hearing Centre met your expectations and that you found the ear wax removal and thorough inspections helpful. Your satisfaction is our priority, and we’re glad we could provide the care and attention you deserve. We look forward to seeing you again soon for any of your hearing needs!
Posted 8 months ago
'My new hearing aids are the first ones ever to "focus"successfully on the sounds I want to hear - excellent at cutting out background noise in busy echoing settings . (no messing around with "phone controls or fiddling with switches) They are very good value for money . Don't irritate the ear either . Have always had good service and excellent advice at Worcester Hearing Centre and they keep up to date with new innovations.
Helpful Report
Posted 9 months ago
Dear Mrs Noons, thank you for your wonderful review! We're thrilled to hear that your new hearing aids are making such a positive difference, especially in challenging environments. It’s great to know that they are delivering the clarity and focus you need—without the hassle of adjustments! We truly appreciate your kind words about our service and commitment to staying up to date with the latest innovations. Your satisfaction means everything to us, and we’re always here to support you on your hearing journey.
Posted 9 months ago
Worcester & Stratford Hearing Centres is rated 5.0 based on 330 reviews