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Worcester & Stratford Hearing Centres Reviews

5.0 Rating 330 Reviews
100 %
of reviewers recommend Worcester & Stratford Hearing Centres
5.0
Based on 330 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Worcester & Stratford Hearing Centres Reviews

About Worcester & Stratford Hearing Centres:

Over 35 years' experience providing hearing aids & custom hearing solutions in Worcester & Stratford Upon Avon. Family-run, expert audiology advice.

Visit Website

Phone:

01905 617803

Email:

worcester@wshearing.co.uk

Location:

5, Corn Market, Worcester,
5, Corn Market, Worcester
Worcestershire
WR1 2DR

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Anonymous
Anonymous  // 01/01/2019
Nothing too much trouble for Alex and me a VERY fussy individual. Every question answered effectively and every doubt about the product resolved efficiently with more than enough patience. Can’t recommend the practice enough, well done.
Helpful Report
Posted 9 months ago
Dear James, thank you for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Alex was able to assist you so effectively and patiently. Your kind words about his dedication to addressing your questions and doubts truly inspire our team. We believe that everyone deserves personalised care and we’re glad we could meet your needs. Thank you for recommending us and for choosing us as your hearing care provider.
Posted 9 months ago
I had an urgent need to have my hearing checked and ears dewaxed. I was given an appointment within 48 hours and Adam was just wonderful. Friendly, knowledgable, sympathetic, explained everything and was so professional. Can’t rate them too highly. Thank you.
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Posted 9 months ago
Dear David, thank you for your 5-star review of Worcester Hearing Centre! We’re so pleased to hear that you had a positive experience with Adam. It’s wonderful to know that he was able to provide the friendly, knowledgeable, and professional care that we pride ourselves for. We understand the importance of addressing urgent needs, and we’re glad we could assist you promptly. Thank you for sharing your kind words, we are always here for all of your hearing needs!
Posted 9 months ago
Maariyah was super helpful, amazingly professional and did the job, my ears have never been so clear. I would highly recommend for anyone to go see these lovely, friendly people if you have anything wrong with your hearing
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Posted 9 months ago
Dear Johnathan, thank you for your glowing 5-star review of Stratford Hearing Centre! We’re delighted to hear that Maariyah provided you with such helpful and professional service. It's wonderful to know that you're enjoying clear hearing now! Your recommendation means a lot to us and truly reflects our commitment to providing excellent care to all our clients. Thank you for sharing your experience, and we look forward to seeing you again soon!
Posted 9 months ago
Such a good service very efficient thank you so much.
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Posted 9 months ago
Dear Charles, thank you for your 5-star review of Worcester & Stratford Hearing Centres! We genuinely appreciate your kind words about our service. Efficiency is key to ensuring a smooth experience for all our clients, and it’s fantastic to know that we met your expectations. Thank you for taking the time to share your feedback and for choosing us as your hearing care provider.
Posted 9 months ago
Maariyah is both friendly and professional. She is always ready to answer any questions and I have great confidence in her ability to give me the best hearing I can have. Thank you.
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Posted 10 months ago
Dear Rachel, thank you for your 5-star review of Stratford Hearing Centre! We’re thrilled to hear about your positive experience with Maariyah. We are glad that her friendly and professional demeanor has instilled such confidence in you. We believe that addressing questions and ensuring our clients feel supported is essential to their journey with us. Thank you for taking the time to share your thoughts. We are grateful you have chosen us as your hearing care provider.
Posted 10 months ago
I was very pleased with the total experience at Worcester Centre from booking the appointment with Kim to the procedure with Adam who were both very friendly and professional in their approach. Great team and service Tom ! Thank you.
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Posted 10 months ago
Dear Nigel, thank you for your fantastic 5-star review of Worcester Hearing Centre! We’re thrilled to hear that you had such a positive experience from start to finish. Kim and Adam are indeed a great part of our team, and it’s wonderful to know that their friendly and professional approach made your visit enjoyable. Your feedback is greatly appreciated, and we're grateful for your kind words about our service. We are always here for all of your hearing needs!
Posted 10 months ago
Thank you Alex and all the staff at Worcester Hearing centre. Alex was very relaxed and friendly and explained everything I needed to know about wearing and getting used to wearing a new hearing aid as I was very nervous about being able to master it. He answered all my questions. Why did I worry? All the staff were so helpful and kind each time we attended. Didn’t make me feel nervous I was just one of a group of friends . Thank you everyone. See you next time
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Posted 10 months ago
Dear Trish, thank you for your lovely 5-star review of Worcester Hearing Centre! We’re delighted to hear that Alex and our team made you feel relaxed and supported during your visit. It's fantastic to know that Alex was able to explain everything you needed regarding your new hearing aid and help ease your nerves. We truly believe in fostering a friendly and welcoming environment for all our clients, and your kind words reflect just that. Thank you for letting us be a part of your hearing journey, and we can’t wait to see you next time!
Posted 10 months ago
This is our second visit to Stratford Hearing Center with my daughter for earwax removal. My daughter is Autistic and finds procedures that involve noise and close physical proximity very difficult. So it’s fortunate that her Audiologist is Maariyah Arshad. Her professionalism and patient, friendly approach put my Daughter at her ease and makes an uncomfortable procedure much easier and the thought of future visits a lot more bearable. I can’t recommend them or her enough.
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Posted 10 months ago
Dear Philip, thank you for your fantastic 5-star review of Stratford Hearing Centre! We are so glad to hear about your positive experience with Maariyah during your daughter's earwax removal procedure. It's heartwarming to know that her professionalism and friendly approach made such a difference for your daughter. We understand how challenging these procedures can be, especially for our neurodivergent patients, and we strive to ensure every visit is as comfortable as possible. Your strong recommendation means the world to us. Thank you for sharing your experience, we are always here for all of your hearing needs.
Posted 10 months ago
I have been using the Stratford Hearing centre for two years and their service is excellent, client centred and incredibly helpful
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Posted 10 months ago
Dear Kate, thank you for your wonderful 5-star review of Stratford Hearing Centre! We’re so pleased to hear that you’ve experienced excellent, client-centred service over the past two years. Our team strives to provide helpful and attentive care to all our clients, and your positive feedback truly validates our efforts. Thank you once again for sharing your experience, and we look forward to continuing to support your hearing needs in the future!
Posted 10 months ago
I Called Worcester Hearing Centre early on Monday morning to report that I had stupidly lost one of my aids. Whilst on the ‘phone Adam checked that an identical model could still be sourced, gave me the cost, ordered it and organised a quote for the insurance company. I normally see Laura and on Thursday she set up the new right one, checked and updated the existing left one, and I am back in the real world less than a week after losing the aid. Brilliant service from Laura and the whole team as always!
Helpful Report
Posted 10 months ago
Dear John, thank you for your 5-star review of Worcester Hearing Centre! We’re thrilled to hear that Adam was able to assist you promptly after you reported your lost hearing aid. It’s fantastic that Laura was also able to set up your new aid and ensure everything was in perfect working order. Our team is dedicated to providing timely and effective service, and your feedback truly highlights our commitment. Your appreciation for our team means so much to us. Thank you once again for sharing your experience, and we look forward to seeing you again soon!
Posted 10 months ago
My audiologist Maariyah is always helpful. I recently had a rare problem with my hearing aid. She put me in touch with Hayley in reception who was brilliant. All fixed and resolved in a couple of minutes.
Helpful Report
Posted 10 months ago
Dear Steve, thank you for your 5-star review of Stratford Hearing Centre! We’re thrilled to hear that Maariyah was so helpful in resolving your rare issue with your hearing aid. It’s also wonderful to know that Hayley in reception was able to assist you promptly. Our team is dedicated to providing quick and effective support, and it's great to see that reflected in your experience. Your kind words mean the world to us, and we appreciate you taking the time to share your feedback. Thank you once again, and we look forward to seeing you at your next visit!
Posted 10 months ago
Superb service. Maariyah was terrific. She listened to my tinnitus problem. Her calm, reassuring manner was exactly what I needed. Hearing aids fitted and already have seen a huge improvement. Thank you
Helpful Report
Posted 10 months ago
Dear Neil, thank you so much for your fantastic 5-star review of Stratford Hearing Centre! We’re thrilled to hear that Maariyah provided you with such attentive and calming support during your appointment. It’s wonderful to know that your needs were fully heard and that the hearing aids have already made a significant difference for you. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. Thank you once again, and we look forward to seeing you for your future appointments!
Posted 10 months ago
I visited your Worcester branch on Thursday received a very nice welcome from a member of staff on reception. My appointment was with Laura who made me feel very relaxed and was very thorough. Will highly recommend.
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Posted 10 months ago
Dear Sally, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! We’re delighted to hear that you received such a warm welcome from our reception staff and that Laura made you feel relaxed throughout your appointment. Our team truly strives to provide thorough and compassionate care, and it’s wonderful to know we achieved that for you. Your recommendation means the world to us! Thank you once again for your kind feedback, we look forward to seeing you at your next appointment.
Posted 10 months ago
I was so happy great place to go for a proper hearing test . It reassured me . Lovely stuff Thank you very much, and I will come back next year . Very thorough
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Posted 10 months ago
Dear Tina, thank you so much for your wonderful 5-star review of Stratford Hearing Centre! We're delighted to hear that you had a reassuring experience during your hearing test and that our team made you feel welcomed. Providing thorough and professional care is what we strive for, and it's fantastic to know we met your expectations. Thank you for your trust in us, and we look forward to seeing you again next year. Your feedback means a lot to us!
Posted 10 months ago
I have recently upgraded my hearing aids at Worcester Hearing Centre. Adam was very informative reassuring and professional and the whole process was seamless. I am delighted with my new acquisitions and my previous experience of the aftercare service has been excellent.
Helpful Report
Posted 11 months ago
Dear Michael, thank you for your wonderful 5-star review of Worcester Hearing Centre! We’re thrilled to hear that you had a great experience with Adam and that he provided you with the informative and reassuring support you needed during your hearing aids upgrade. Your kind words about our aftercare service truly mean a lot to us. We appreciate your trust in us and are delighted that you are pleased with your new hearing aids. Thank you once again for your feedback and for choosing us as your hearing care provider!
Posted 10 months ago
Excellent service from the time you walk through the door can’t recommend them enough.
Helpful Report
Posted 11 months ago
Dear Maureen, thank you for your lovely 5-star review of Worcester Hearing Centre! We’re so pleased to hear that you had an excellent experience from the moment you walked through our doors. Your recommendation means so much to us, and it reinforces our commitment to providing the best service possible. We look forward to welcoming you back soon and continuing to support your hearing care needs! Thank you once again for your kind words!
Posted 11 months ago
Worcester Hearing Centre Having recommended my father and grandmother to Worcester Hearing Centre many years ago, I unexpectedly found myself there this year having hearing aid fitted for myself at the age of 30! Alex has been has incredible, extremely supportive through my diagnose and finding the appropriate solution to my hearing loss that fits my busy lifestyle. You are always welcomed with a smile. I would very much recommend.
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Posted 1 year ago
Dear Harriet, thank you so much for your fantastic 5-star review of Worcester Hearing Centre! It warms our hearts to hear that you’ve trusted us with your hearing care, especially after recommending us to your father and grandmother. We're thrilled that Alex provided you with the incredible support and understanding needed during your journey towards finding the right solution for your hearing loss. Your kind words about the welcoming atmosphere and the importance we place on our clients' needs mean the world to us. We are committed to ensuring that each visit is a positive experience, and we’re so glad you felt that from our team. Thank you once again for your recommendation, and we look forward to seeing you at your next appointment!
Posted 11 months ago
I have been a client for over 6 years now, firstly in Stratford and now Worcester. I have always found Alex to be caring, professional, patient and an extremely knowledgeable Audiologist. My hearing problem was the result of infection in one ear only which caused scar tissue after an operation. Alex spent a lot of time perfecting the ear piece I required, which was no easy task. At no time did I feel I was taking up too much of his time. On occasion I have needed to pop into the office without an appointment and on these occasions I have been greeted with the same friendly welcome and professional service. I am now using my new AI Audéo-190 Sphere’s and I am thrilled with the quality and comfort of these aids. I am also extremely pleased that my new hearing aid contract cost is very similar to my original one from 6 years ago. I have found that over the 6 years that I have been a client of Worcester & Stratford Hearing Centres the service I have received has been above and beyond. Many thanks to Alex and the Team.
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Posted 1 year ago
Dear Marlene, thank you so much for your glowing 5-star review of Worcester & Stratford Hearing Centres! We are truly delighted to hear about your positive experiences over the past six years. It warms our hearts to know that Alex has provided you with caring, professional support throughout your journey, especially given the unique challenges you faced. His dedication to perfecting your earpiece and ensuring you receive the best service possible is something we pride ourselves on. We’re also thrilled that you're enjoying your new Phonak Infinio Audéo Sphere’s! Your satisfaction with their quality and comfort means everything to us. Thank you for your kind words about our team's commitment to exceptional service. We truly appreciate your loyalty and trust in us. We look forward to continuing to support you on your journey to better hearing!
Posted 11 months ago
My first visit to the centre. Had a warm welcome by Michelle on arrival, filled in the paperwork required and it wasn’t long before my appointment with Adam. Adam was very well mannered and professional and looked after me very well. Money well spent. Would highly recommend the centre. Thank You All for Everything.
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Posted 1 year ago
Dear Keith, thank you for your amazing 5-star review of Worcester Hearing Centre! We're so glad to hear that you received a warm welcome from Michelle and had a positive experience with Adam. Providing professional and caring service is our top priority, and it’s wonderful to know you felt looked after during your visit from the first moment you came into our practice. Your recommendation means the world to us, and we truly appreciate your kind words. Thank you for choosing us for your hearing needs, and we look forward to seeing you again soon!
Posted 11 months ago
I had a hearing test with Worcester hearing centre last week.The reception staff were really friendly and helpful and Alex the Audiologist was very knowledgeable and talked through my results in a way that I understood and put me at ease.Would highly recommend.
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Posted 1 year ago
Dear Cherry, thank you so much for your wonderful 5-star review of Worcester Hearing Centre! We’re thrilled to hear about your recent experience with our team. It's fantastic to know that our reception staff made you feel welcome and that Alex was able to provide you with the knowledgeable and supportive care we strive for. We understand how important it is to have someone explain the results clearly and help you feel at ease. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to seeing you again at your next appointment!
Posted 11 months ago
Worcester & Stratford Hearing Centres is rated 5.0 based on 330 reviews