VidiVet Reviews

Name: VidiVet
Address: 110-114 Duke Street, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 914 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

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“Absolutely cannot fault this service. I’ve used it a couple of times now for my puppy and each and every time my questions have been answered promptly and my mind has been put at ease. What a wonderful idea and service. Thank you guys.”

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Posted 4 years ago

“Fast service (reply within minutes) and put my mind at ease when I had concerns about my puppy. App is very user friendly and you can record your voice, video or type in question.”

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Posted 4 years ago

“Brilliant!! Such an amazing service. I asked a question and received a video response within 2 mins! And my mind is now at ease. Thank you so much.”

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Posted 4 years ago

“Excellent service, really quick and friendly response - it enabled me to speak with someone much quicker than I could my ‘regular vet’. It’s saved me another worried day/night. I’d definitely recommend.”

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Posted 4 years ago

“Response time was very fast and clear advice given. Great to have the peace of mind.”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Amazing service, I had a question about a possible conjunctivitis, they reply me in 30 sec!!!..very helpful and friendly vet. stunning😍!”

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Posted 4 years ago

“What a fantastic and reassuring service. This was my first time using this service and I can honestly say I am very impressed. Highly efficient, informative and the advice given was clear and to the point. Thank you so much I was most assured.”

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Posted 4 years ago

“Fantastic service. I heard back from a vet within 5 minutes of asking a question with invaluable advice. It has hopefully also saved me a wasted trip to the vets. Thank you so much.”

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Posted 4 years ago

“Really helpful service backed by a professional, helpful and honest team.”

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Posted 4 years ago

“This is an amazing service. My dog was so uncomfortable with his ears and would not settle. As a nurse I know what to do with a human and just needed some reassurance that my actions were right for my dog. I sent a message to Vidivet thinking I would get a reply some time the next day. However, to my surprise Rory replied within 15 minutes with great advice. My subscription to this service is now as important as my insurance policy.”

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Posted 4 years ago

“Amazing and quick advice!”

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Posted 4 years ago

“I have twice recently contacted VidiVet about problems with my puppy. Both times I received a prompt video response reassuring me and giving me home treatments. This saved me two expensive trips to my local vet.”

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Posted 4 years ago

“Ive used this service twice now and love it it’s so helpful you get a response so quickly, most recently spoke to Ben sweeney who really put my mind at ease and even checked in with me the next morning so much easier than waiting days to see your usual vet”

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Posted 4 years ago

“I was so happy with the service from VidiVet! A super quick response from a vet who put me at ease and advised me on next steps. The next morning I had a check in video asking how my pup was getting on which I was really impressed with. Thank you so much, I will certainly use VidiVet again if I need to! 🐾 Sophie”

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Posted 4 years ago

“We've used VidiVet a few times now for various queries an everytime it's been fantastic. It just gives that bit of piece of mind, knowing that you can ask a question and get a detailed specific answer back in a really short time! saved a few visits to the vets too so well worth the cost!”

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Posted 4 years ago

“Great app, which comes in handy when you have any questions, Vets are super helpful”

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Posted 4 years ago

“I used VidiVet for the first time recently, not an urgent question, but I got a video response within minutes! Very impressed, and very grateful for the helpful advice.”

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Posted 4 years ago

“The most incredible service! I can’t believe how quickly I receive a response, reassurance and guidance. Thank you!!”

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Posted 4 years ago

“So happy with the service from Vidivet today, ordered a video consultation first thing this morning and was sorted straight away. Excellent advice given and when faced with conflicting advice from another vet I was empowered to challenge there decision making and get the correct treatment for my pet! Would definitely recommend this service.”

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Posted 4 years ago

VidiVet is rated 5.0 based on 914 reviews