VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and helpful response”

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Posted 2 years ago

“Very quick and Efficient service, expert help and understanding, reassuring ,Definitely use the service again if needed”

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Posted 2 years ago

“Absolutely great app! Submitted my question and had a response with about 20 mins, with a follow-up the next day. Really impressed.”

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Posted 2 years ago

“I didn't realise what I was missing until I have vidivet a try! The vets responded quickly to my questions and were kind, helpful and reassuring. They were available at all times of the day or night and the conversation had gave me peace of mind (as well as being able to avoid a costly out of hours vet trip!)”

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Posted 2 years ago

“First time I have used this excellent service, I received a quick response to my questions and was given reassurance on my issue. Friendly vet and easy to use and communicate through the app.”

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Posted 2 years ago

“VidiVet is the best app I have. Don’t drive yourself mad Googling or asking on Facebook groups full of “experts”. If you have a question about your pet ask a vet! I’ve used this with Scout my dog 3 times in the last 6 months and each time I have an answer I can trust in 3 minutes! How good is that!”

VidiVet 5 star review on 24th August 2022

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Posted 2 years ago

“Great speedy & friendly response. Thank you”

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Posted 2 years ago

“The vets reply within minutes and explain things so clearly to you. They also check up on you for a few days after your enquiry in case you need more help. Absolutely brilliant service”

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Posted 2 years ago

“Having used vidivet a few times now, I always find them very quick to respond, reassuring, knowledgeable and very professional....highly recommend to my friends”

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Posted 2 years ago

“Very impressed! Extremely quick video response with clear, helpful advice. I was really surprised when I received a further video message later in the day asking how we were getting on & another one thanking me for updating them. I hope I don’t need to check in again but if I need help or advice will definitely use this service again.”

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Posted 2 years ago

“I'm really pleased with the quick and friendly replies I receive. It goes a long way especially when you need that extra reassurance.”

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Posted 2 years ago

“Very quick response, helpful advice, I felt reassured and knew what to do next to help my dog.”

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Posted 2 years ago

“Very fast response, easy to use, very helpful and even checked in on us a few days later, fab service”

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Posted 2 years ago

“I contacted Vidivet about a cut on my dogs leg - the advice was great, easy to do from home and put my mind at ease. The vet followed up 2 days later to check in on my dog and ensure she was getting g better. 10/10 service! Thank you Vidivet.”

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Posted 2 years ago

“Fast, efficient, professional service. The vets respond quickly to queries with practical advice.”

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Posted 2 years ago

“My question was answered within a couple of minutes and they were amazingly helpful! Such a great service”

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Posted 2 years ago

“Answered question quick and my vet said the same next day that dog can't have op”

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Posted 2 years ago

“I am so pleased with the support from Vedivet. Only knew of them the day after our dog gave birth (on meeting Ben) which would have been a massive help if we had. I posted a question and a reply arrived by video in 5 minutes. Today I received another message to ask how we were doing which was lovely. Can’t thank them enough.”

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Posted 2 years ago

“Fantastic service and user friendly, efficient system. The Vet, James, helped me see things clearly and I've made an appointment to see my Vet in the morning with Frazer. Thanks so much”

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Posted 2 years ago

“What a wonderful service couldn’t have asked for more!”

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Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews