VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the response I got from using Vidivet. I left a video message and within minutes, a vet sent a video message back and we corresponded back and forth until I was satisfied that I knew what to do. The vet was lovely and helpful and seemed to really care.”

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Posted 2 years ago

“I was actually shocked at the service of VidiVet. First time using it and I got a video response from a vet within minutes. Not only that but various follow up messages to check how my dog was getting along. Such a great service for those little worries that you aren’t sure warrant a trip out to the vets.”

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Posted 2 years ago

“Absolutely fantastic service. It is invaluable. So reassuring to have experts on hand whenever you need them. Unfortunately we have needed to seek advice on various topics for our 4 month old puppy. Each time the vets have been so friendly, helpful and professional. I could not recommend this service more highly.”

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Posted 2 years ago

“Quickly responsive and full of compassion. Really put our minds at rest. Cannot recommend enough!”

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Posted 2 years ago

“Had a video call from a lovely lady yesterday who answered my query and suggested a number of options excellent service thank you.”

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Posted 2 years ago

“Was concerned about my dog sneezing and having a reaction to medication. Sarah the vet was very reassuring and kind and gave me some very useful advice . Excellent service!”

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Posted 2 years ago

“Everyone I spoke to was very helpful and lovely and quick to answer x”

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Posted 2 years ago

“Very useful, especially for small pet worries, avoiding extortionate vet consultation fees”

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Posted 2 years ago

“Excellent. I had a full video answer to my question in minutes. It reassured me and also told me to look out for in case the situation got worse and I needed to take my dog to the vets. So useful and saved me a trip to the vets unnecessarily”

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Posted 2 years ago

“This app was the best recommendation I got when getting my first dog. It's saved me so much money when I've been concerned about my dog and not needed a vets appointment. It's also put my mind at ease so many times when I've had a concern. The vets are so good and get back to you really quickly at any hour of the day or night. Thanl you vidi vet”

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Posted 2 years ago

“I can’t fault the service. I made a short video and a vet got back to me within a few minutes. She was friendly and informative. I would recommend using VidiVet.”

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Posted 2 years ago

“Fortunately only had to use it onde and I must say this is a smashing service. The vets promptly responded and were very professional and lovely. They really reassured me during a worrisome situation. Hats off!”

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Posted 2 years ago

“Our first experience in contacting Vidivet and we weren't disappointed. The response was quick and the reply thorough. No complaints!”

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Posted 2 years ago

“The response was so friendly, prompt and helpful.”

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Posted 2 years ago

“Really great service, got back to me immediately and were really reassuring”

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Posted 2 years ago

“This is without the best service I would highly recommend.. the response is immediate, the advice invaluable and gives me, even as an experienced dog owner, the reassurance I need when I have any type of question. Very grateful to the vets here”

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Posted 2 years ago

“Super happy with VidiVet and the service they provide. The team is really prompt and helpful with their answers, no matter the time. It’s so reassuring to have this service at my fingertips and know we can get professional and friendly advice when we need it.”

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Posted 2 years ago

“Answered very promptly explained with easy understanding, friendly voice and face with empathy. Thanks”

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Posted 2 years ago

“This is an excellent service! Fast responses and very helpful.”

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Posted 2 years ago

“Absolutely brilliant! So quick to come back to you and so informative. Highly recommended!”

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Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews