VidiVet Reviews

Name: VidiVet
Address: 44 Simpson Street, Studio N @ Digital House, Liverpool, 44 Simpson Street, Studio N @ Digital House, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 896 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Effortlessly helped us with a medication mishap which could have cost us a trip to the out of hours vets if we didn't have the VidiVet expertise on hand ready to help.”

Helpful Report

Posted 2 years ago

“Brilliant service. I was concerned about my dogs recovery from having sedation and as it was getting late info the evening I messaged vidivet. I ready just needed to know if I was worrying about nothing or if I needed to call the out of hours service. They came back to me so quickly and were able to put my mind at rest.”

Helpful Report

Posted 2 years ago

“Such an amazing service. It's been a lifeline to have advice and reassurance when I am unable to contact my own vet. Thank you thank you xx”

Helpful Report

Posted 2 years ago

“Really impressed so far. Very quick and comprehensive responses. I was sceptical as to how effective such a service could be but I am an absolute convert”

Helpful Report

Posted 2 years ago

“I had a few concerns about my 12 year old Border Terrier, I think anxiety & possibly separation issues. Within 10 minutes Maria came back to me with a recording of what might be upsetting Tilly. She was calm, very knowledgeable and put my mind totally at ease. At Maria's recommendation, I took Tilly to the vet the following day - and she was spot on with her thoughts on what might be the base cause of Tilly's problem.”

Helpful Report

Posted 2 years ago

“Excellent expert advice given really quickly when you need it the most. The vets really care about your pet and keep checking in regulary from start to end. I couldn't reccomend Vedivet more.”

Helpful Report

Posted 2 years ago

“Asked them a question regarding my cat retching and they were super quick to come back to me with advice and really put my mind at rest to wait until the next day to see my own vet.”

VidiVet 5 star review on 29th January 2023

Helpful Report

Posted 2 years ago

“This service is ideal for someone like me who is disabled as it can save a trip to the vets. The advice was fast and extremely helpful!”

Helpful Report

Posted 2 years ago

“I was so impressed. Dr Louise came back to me within minutes with excellent advice.”

Helpful Report

Posted 2 years ago

“Fast response and great professional advice. Very impressed.”

Helpful Report

Posted 2 years ago

“I contacted VidiVet about a minor injury to my dog. They responded so quickly - within minutes I had a video message walking me through treatment. When I responded with some questions, I had a further response again in minutes. I was so reassured and felt totally supported.”

Helpful Report

Posted 2 years ago

“VidiVet is amazing! We have used them twice recently and on both occasions we got a video response in less than 5 minutes with a clear diagnosis, explanation and guidance on next steps. This service is exceptional and provides huge peace of mind. Have told all my pet owning friends.. 10/10”

Helpful Report

Posted 2 years ago

“Really pleased with the service, all vets are really nice and help straight away”

Helpful Report

Posted 2 years ago

“Very quick and helpful response on what the problem could be and when I should be concerned and visit a vet in person. Helped me make up my mind to take my cat in to get looked at.”

Helpful Report

Posted 2 years ago

“VidiVet is so so reassuring at the time you really need it.”

Helpful Report

Posted 2 years ago

“VidiVet was very helpful with our enquiry, gave us clear and easy to understand advice.”

Helpful Report

Posted 2 years ago

“This is amazing and really puts your mind at rest, we moved to a new area where no vets were taking on new clients, I didn't even realise I had this aspect of my monthly pet plan until I went searching the internet for advise, I asked two questions and the response was swift with a video message, the vets were great and it helped our two dogs too. I would highly recommend it to any pet owner.”

Helpful Report

Posted 2 years ago

“I had a small concern about something on my dog, so thought I'd get a VidiVet opinion first before I booked into my vet. They pretty much confirmed what it was, so that immediately relaxed me. I took her to the vets and it was nothing to worry about. Will definitely use again to get advice. Great service to have along side being part of the Bella & Duke family.”

Helpful Report

Posted 2 years ago

“Great service and quick to respond. Vets were helpful and sent useful advice. It saved me another trip to the vets.”

VidiVet 5 star review on 20th January 2023

Helpful Report

Posted 2 years ago

“I received a response within minutes and a fantastic amount of advice and help.”

Helpful Report

Posted 2 years ago

VidiVet is rated 5.0 based on 896 reviews