VidiVet Reviews

Name: VidiVet
Address: 110-114 Duke Street, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 914 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast response, easy to use, very helpful and even checked in on us a few days later, fab service”

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Posted 3 years ago

“I contacted Vidivet about a cut on my dogs leg - the advice was great, easy to do from home and put my mind at ease. The vet followed up 2 days later to check in on my dog and ensure she was getting g better. 10/10 service! Thank you Vidivet.”

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Posted 3 years ago

“Fast, efficient, professional service. The vets respond quickly to queries with practical advice.”

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Posted 3 years ago

“My question was answered within a couple of minutes and they were amazingly helpful! Such a great service”

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Posted 3 years ago

“Answered question quick and my vet said the same next day that dog can't have op”

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Posted 3 years ago

“I am so pleased with the support from Vedivet. Only knew of them the day after our dog gave birth (on meeting Ben) which would have been a massive help if we had. I posted a question and a reply arrived by video in 5 minutes. Today I received another message to ask how we were doing which was lovely. Can’t thank them enough.”

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Posted 3 years ago

“Fantastic service and user friendly, efficient system. The Vet, James, helped me see things clearly and I've made an appointment to see my Vet in the morning with Frazer. Thanks so much”

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Posted 3 years ago

“What a wonderful service couldn’t have asked for more!”

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Posted 3 years ago

“The vet was very helpful and eased my worries. She was able to answer my query and was very efficient with her responses. This service is great for times when you can't ring your usual vet and was very helpful to calm my nerves when not knowing how to deal with my pets illness. Great service”

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Posted 3 years ago

“Excellent response in very good time, with a remedy that worked!”

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Posted 3 years ago

“I was given access to Vidivet via my vets who did my dogs laprascopic spay. I’d never heard of it before. But wow what a brilliant idea and brilliant service. As a new dog owner who possibly worries a little too much it was so reassuring to have this after her procedure. Having access to speak with vets who replied so quickly with answers and suggestions was really beneficial to me and my dog! She is now 48 hours post op and I am reassured that what I’ve seen has been within the “norm” and I am confident she will be considered doing well at her post op review on Monday. Thank you so much! :)”

VidiVet 5 star review on 20th August 2022

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Posted 3 years ago

“I tried this service the other day and was amazed at the speedy responce, I was very surprised with accuracy of the vet, well done”

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Posted 3 years ago

“What a great service. My query wasn’t urgent but I needed advice on neutering. Excellent advice which has helped me decide what to do.”

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Posted 3 years ago

“What a fantastic idea! I asked a question and got an answer! I felt like I have peace of mind knowing that I'm talking to a person and doing strait from wherever I am. I dont need to take time off work and no appointments.”

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Posted 3 years ago

“I contacted VidiVet today about our Miles. Within 5 minutes I received a personalised video message from a qualified vet. The message was reassuring, kind, informative and detailed. What a great service. Thank you VidiVet”

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Posted 3 years ago

“Brilliant service, so easy! Well worth it.”

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Posted 3 years ago

“It's my first time using VidiVet - received the professional answer in several minutes. I really like this new disruptive way of initial stage vet consulting.”

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Posted 3 years ago

“We were very anxious about our Jack Russell, Olive, and contacted VidiVet. We had an instant response from and were wonderfully reassured about Olive’s condition and received great advice that we could wait until the morning to see our own vet. This service is a perfect online solution to out of hours Vet support.”

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Posted 3 years ago

“I was awake at night worrying about my dog. I reached out to VidiVet in the middle of the night and I had a very quick and helpful response. Thank you and what a great service.”

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Posted 3 years ago

“Great service! Sets new per parents’ minds at rest. Answered all of my burning questions around nutrition! They are also super quick to reply at all times of day / night Fantastic that there is a video feature too, so you could show a problem with an animal for an opinion”

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Posted 3 years ago

VidiVet is rated 5.0 based on 914 reviews