VidiVet Reviews

Name: VidiVet
Address: 110-114 Duke Street, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 914 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

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“very quick and concise response, which gave peace of mind.”

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Posted 3 years ago

“Very quick and knowledgeable reply. Has eased my worries especially on a bank holiday weekend. Thank you.”

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Posted 3 years ago

“Amazing quick response! With great advise”

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Posted 3 years ago

“What a great service! Our 7 month old Cockapoo stood on a wasp at our local park and was whimpering and limping. Having carried her back home, I contacted Vidivet via the app and, within 10 minutes, had a video with a list of things to do. I had a follow up message a little later and another at the end of the day. I felt very reassured by the messages and advice given. (Pup is now back to her crazy Cockapoo self,!)”

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Posted 3 years ago

“Excellent service as always! I received a response within minute of registering by query, and was supported through as the issues were analysed. The Vidivet service is amazing and provides such peace of mind, especially for a dog like mine who doesn’t enjoy going to the vets!”

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Posted 3 years ago

“Vidivet has been nothing short of fantastic. I have contacted vets via the app twice now and have had a detailed and informative response in less than 10 minutes to both queries. Not only that, but I also got a follow up video from another vet the next day to see how Rolo was doing. Would recommend to anyone that needs reassurance or confirmation that a trip to the vets is required. Brilliant concept and app!”

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Posted 3 years ago

“The vet was very kind and gave very prompt helpful advice that eased my concerns for my dog.”

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Posted 3 years ago

“Easy to use and the advice and promptness was excellent. Couldn’t fault this service”

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Posted 3 years ago

“Fast and helpful response”

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Posted 3 years ago

“Very quick and Efficient service, expert help and understanding, reassuring ,Definitely use the service again if needed”

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Posted 3 years ago

“Absolutely great app! Submitted my question and had a response with about 20 mins, with a follow-up the next day. Really impressed.”

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Posted 3 years ago

“I didn't realise what I was missing until I have vidivet a try! The vets responded quickly to my questions and were kind, helpful and reassuring. They were available at all times of the day or night and the conversation had gave me peace of mind (as well as being able to avoid a costly out of hours vet trip!)”

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Posted 3 years ago

“First time I have used this excellent service, I received a quick response to my questions and was given reassurance on my issue. Friendly vet and easy to use and communicate through the app.”

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Posted 3 years ago

“VidiVet is the best app I have. Don’t drive yourself mad Googling or asking on Facebook groups full of “experts”. If you have a question about your pet ask a vet! I’ve used this with Scout my dog 3 times in the last 6 months and each time I have an answer I can trust in 3 minutes! How good is that!”

VidiVet 5 star review on 24th August 2022

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Posted 3 years ago

“Great speedy & friendly response. Thank you”

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Posted 3 years ago

“The vets reply within minutes and explain things so clearly to you. They also check up on you for a few days after your enquiry in case you need more help. Absolutely brilliant service”

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Posted 3 years ago

“Having used vidivet a few times now, I always find them very quick to respond, reassuring, knowledgeable and very professional....highly recommend to my friends”

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Posted 3 years ago

“Very impressed! Extremely quick video response with clear, helpful advice. I was really surprised when I received a further video message later in the day asking how we were getting on & another one thanking me for updating them. I hope I don’t need to check in again but if I need help or advice will definitely use this service again.”

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Posted 3 years ago

“I'm really pleased with the quick and friendly replies I receive. It goes a long way especially when you need that extra reassurance.”

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Posted 3 years ago

“Very quick response, helpful advice, I felt reassured and knew what to do next to help my dog.”

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Posted 3 years ago

VidiVet is rated 5.0 based on 914 reviews