Vanstyle Reviews

Name: Vanstyle
Address: Unit 1, Bilsthorpe Business Park, Unit 1, Bilsthorpe Business Park, Bilsthorpe
Rating: 4.51

4.5 Rating 4,463 Reviews

87 %

of reviewers recommend Vanstyle

Company Reviews

Metrics

Info

4.5

Based on 4,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Vanstyle:

The UK's leading supplier of van accessories for VW, Ford, Vauxhall and other leading vans

Visit Website

Phone:

01623 797 358

Email:

marketing@vanstyle.co.uk

Location:

Unit 1, Bilsthorpe Business Park,
Unit 1, Bilsthorpe Business Park
Bilsthorpe
NG22 8ST

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Vanstyle 5 star review on 8th October 2025

Kevin McKen

Vanstyle 5 star review on 13th September 2025

Anonymous

Vanstyle 5 star review on 12th September 2025

Lawrence Watt

Vanstyle 5 star review on 7th September 2025

Allen Townsend

261

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your after sales is non existent 4 emails and not even a reply for a faulty item in an order of £400 worth of products what a joke”

Helpful Report

Posted 4 months ago

Hi Dominic We apologise for the lack of response - I have loooked at your orders and unfortunately cannot find one for £400, (found one for £300) but I have found several emails from yourself which we can try and address. I have asked Nigel from Customer Services to contact you and look into your issue today (25th July). thanks

Posted 4 months ago

“Been waiting 9 days for delivery and still waiting. Being told everyday that it's on its way but still waiting. Don't use DHL.”

Helpful Report

Posted 5 months ago

We are looking into with DHL and this delivery, we apologise for the delay and are doing everything in our power to expidite this for you. Our customer service team will be in touch later this moring with an update for you Regards Vanstyle

Posted 5 months ago

“Orderd a set of alloys and other items 5 in total resved alloys still not had the other items 4 days after alloys and 3 phone calls live chat was useless so reverted 2 telephone”

Helpful Report

Posted 5 months ago

Hi - I havr just checked with our courier and the missing items anre out for delivery today due to being loaded on the incorrect van route initially. Sorry for the delay. Regards Vanstyle

Posted 5 months ago

“Poor customer service, item arrived next delivery which was great, but not happy with the product, gloss black side bars for my transporter arrived chipped on the corner and a few pitted marks in the paint, I emailed straight away and still not had a reply over a week later,”

Helpful Report

Posted 5 months ago

Hi Chris, sorry the reply didn't get actioned, we have reploied to your email this morning. Regards Vanstyle

Posted 5 months ago

“Awful service start to end , in complete delivery, later than said , box damaged when arrived, tried to order on phone and told no stock showing, hung up ordered online”

Helpful Report

Posted 5 months ago

Hi - we are sorry you had issues with this order. Please message us - sales@vanstyle.co.uk giving a little more infoand we will take a look in to it Regards Vanstyle

Posted 5 months ago

“My item still hasn't arrived, competitor's are cheaper for carriage, just poor overall”

Helpful Report

Posted 5 months ago

Hi Andrew your order was scanned at Argll on the 19th so should be arriving immenently Regards Vanstyle

Posted 5 months ago

“Service good product poor . Very expensive poor fit very disappointed”

Helpful Report

Posted 6 months ago

Hi, could you please contact our Customer Services team (sales@vanstyle.co.uk) and send them these pics - we will get back to you ASAP Regards Vanstyle

Posted 5 months ago

“Since I have not received my wheels yet I can't comment”

Helpful Report

Posted 6 months ago

Hi Andrew, thank you for your patience. We are expecting delivery of these wheels in the next 5 - 7 days and will despatch yours as soon as they get here. Regards Vanstyle

Posted 6 months ago

“I wouldn't recommend. Ordered a full set of shades for my car after checking with vanstyle that they would fit my car. They said they would. They arrived and didn't fit. I've been trying for a week to get a straight answer out of them about returning the shades and getting replacements and it takes them days to respond via email. I've had no response to voicemail and their phone just rings out. They're expecting me to pay to return the shades which they said would fit. I'm £100 down, have shades that are useless and some very hot dogs in my car. Meanwhile my emails are being ignored.”

Helpful Report

Posted 6 months ago

“After only receiving an automated response to my order, there has been no further notification about delivery or any potential delay. My order has not been received within the notified time frame. The telephone number is no longer recognised and my four emails remain unanswered. Really poor on all fronts.”

Helpful Report

Posted 7 months ago

There seems to be an issue here, as Vanstyle have your order as being Despatched Our courier has received the item but do not appeared to have delivered it yet - they are still waiting for it to be delivered to Andover which is very frustrating We will contact our couriers and try to find out what's happening We are really sorry about this

Posted 7 months ago

“Ordered an item which came damaged, and didn’t fit properly due to the damage. Have tried sorting something out however have heard nothing back from vanstyle, have been completely ghosted. Awful customer service”

Helpful Report

Posted 7 months ago

“Despite two emails to Vanstyle I haven’t received my item as it was delivered by DPD to an incorrect address. No communication from Vanstyle, very poor service”

Helpful Report

Posted 7 months ago

“I received an awning rail which was so poorly packed that both ends were damaged and a pack of nuts were missing. I sent emails to two different addresses, no response from either. Managed to speak to someone three days later on live chat who offered me a partial refund or replacement, which I was happy with. It's now been another three days, no sign of refund or replacement parts, again ignored on email and no answer on phone line.”

Helpful Report

Posted 7 months ago

Good Afternoon Sorry to hear that you have had a poor experience of our delivery service. I believe one of our Customer Servive staff is dealing with your query and refund - which she thought had been processed. She is now looking into it again. Once again sorry

Posted 7 months ago

“Do not trust these guys. I purchased a set of alloys over 2 years ago and only found out they were the wrong offset when I had the suspension upgraded. I am now left with wheels that catch on the arches on uneven surfaces. The listings of the wheels states the correct offset ET38 but they sent ET30s and because of the length of time they would not do anything to help although they admitted the error. This isn’t the end of my fight to sort this.”

Helpful Report

Posted 7 months ago

This is being investigated at our end by our Customer Service staff

Posted 7 months ago

“Sold me a poorly fitting kit and now won't return my email. Poor kit. Poor service. Do not use.....”

Helpful Report

Posted 7 months ago

Good Morning We are still working through our emails from the weekends so please accept our aplogises if we have not answered yours yet If you want to email me directly on paul@vanstyle.co.uk then I will try and resolve your issue for you

Posted 7 months ago

“It did fit too big”

Helpful Report

Posted 7 months ago

Good Morning I am not sure what your comment is referring to - we would like to help you - so if you can contact our customer service team we will endeavour to resolve your issue Many thanks

Posted 7 months ago

“Package arrived damaged and missing parts - fine, not necessarily their fault, but absolutely no response to my emails after a week. Customer service non-existent. Lost a new customer.”

Helpful Report

Posted 7 months ago

Hi Gary, I am sorry you got no reply to your messages, did you send them to our sales@ inbox?

Posted 7 months ago

“Package was delivered which was damaged,reordered al 2nd and that was damaged too ,still waiting for the 3rd delivery which I’ve still no received.”

Helpful Report

Posted 8 months ago

Hi- I am sorry you have had items delivered damaged. The 2nd replacement was scanned into DHL's Coventry depot this morning (16th) and should be delivered in the next 48 hrs. Please give us a call or email us with your order number if you would like the tracking details. Regards Vanstyle

Posted 8 months ago

“Can review the purchased product as I had requested that the parcel was delivered and left over side gate . But unfortunately the courier left it on my doorstep . I got home and it was missing .”

Helpful Report

Posted 8 months ago

“I still haven't received my order I ordered on 11/3/25 and I emailed use with no response I'd like an update please”

Helpful Report

Posted 8 months ago

We are very sorry for this inconvenience, it would appear our couriers are having difficulty delivering the items to the correct country never mind address (they have been to Ipswich) We will start a search now and keep you updated

Posted 8 months ago

Vanstyle is rated 4.5 based on 4,463 reviews