“The product received was not what was expected. After being told that this was a common response and on requesting to exchange, I had no reply. A Subsequent request on how to return the item for a refund has still had no reply. Really disappointed after such efficient service initially.”
Hi Lindsay - we are sorry to learn you have not had a great customer experience. Please be assured we have noted this feedback and the customer services team has been made aware you are waiting for a response. Apologies for any inconvenience caused. Thanks Vanstyle
“Excellent on-line experience. Website is well thought out and easy to use. Products were dispatched very quickly and communication was excellent.
Highly recommended.”
“Great service and quick delivery. The item turned up slightly damaged and I accepted a partial refund to cover this. It was all dealt with professionally and quickly”
Hi Angus - we apologise for the delay in your goods arriving, if you require any additional tracking updates please do contact us at sales@vanstyle.co.yk. Thank you
Hi Andrew - we apologise for the delay in your goods arriving, if you require any additional tracking updates please do contact us at sales@vanstyle.co.yk. Thank you
