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Vanstyle Reviews

4.5 Rating 3,442 Reviews

87 %

of reviewers recommend Vanstyle

Company Reviews

4.5

Based on 3,442 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Vanstyle:

The UK's leading supplier of van accessories for VW, Ford, Vauxhall and other leading vans

Visit Website

Phone:

01623 797 358

Email:

marketing@vanstyle.co.uk

Location:

Unit 1, Bilsthorpe Business Park,
Unit 1, Bilsthorpe Business Park
Bilsthorpe
NG22 8ST

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Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 15th April 2024

Vanstyle 5 star review on 12th April 2024

Vanstyle 5 star review on 22nd March 2024

213

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered set of curtains for van, over £100 worth, they arrived well packaged but with no instructions. The metal rails were far too large for the van and there was no way we could fit without cutting them down etc. decided to return the items. I emailed and explained the issue and asked for return and refund, expecting a call or email back from someone to offer some assistance. Instead had a one line email with a link to their returns policy. Very poor customer service and won’t be buying from VanStyle again I’m afraid.”

Posted 3 weeks ago

“I was alerted the products I'd ordered were to be delivered around 3.30 to 4.30pm they turned up at about 12am luckily someone was in. Most of the purchases were ok except after checking the wind deflectors a small piece of plastic fell out of the box . I've restuck it and because it fits behind the rubber I think I may get away with it . I've not fitted it yet. I've not requested a replacement as it means someone being in again to receive a package you don't know actually when it will turn up.”

Posted 3 weeks ago

Hi Mark, we're sorry to hear that a part of your order arrived damaged. If you'd like to resolve this with us, please send an email to the sales team and attach an image of the damage so we can investigate this further. Thanks, Vanstyle.

Posted 1 week ago

“Purchased a Transit Custom Awning Rail, this is suppose to fit in the factory holes on the roof, unfortunately it does not, there are 3 mounting points, if you line up the front and rear, the middle is way out, so basically it can be made to fit with cutting out in the centre to fit the factory points on the van, and also needed to be trimmed at the front edge to stop it cutting into the paintwork on the roof, like I say it can be adapted to fit but is not as advertised. Finished result looks OK but lots of work to make fit.”

Posted 1 month ago

“Purchased the Amarok roof rails and bars. The roof bars have 2 parts missing from the box. This is annoying as I have set aside time to fit them for work and cant proceed with the install. Hoping their service will be helpful and quick to get the parts that I am missing”

Posted 1 month ago

Hi John, We're sorry there appears to be some missing parts in your box - if you kindly contact sales@vanstyle.co.uk with information regarding the missing parts, they will help you out. Be sure to quote your order number in the email too for reference. Thanks, Vanstyle

Posted 1 month ago

“Order process and delivery was quick, disappointingly both supplied VW T6 mirror covers (packaged separately within the same parcel) had clips broken off, although the outer parcel had no damage, the overall quality of these non original covers was not good although the Gloss Black paint finish was good.”

Posted 1 month ago

Hi Glyn, if your product was damaged upon arrival, please contact our sales team via sales@vanstyle.co.uk, please quote your order details and they will look into this for you. Thanks, Vanstyle

Posted 1 month ago

“Accepted order, took payment then cancelled transaction due to being outside of the UK. If ye can not deliver outside of the UK don't accept the order details.”

Posted 2 months ago

Hi Robert, we can deliver outside of the UK - this just requires an email to our sales team in order to confirm the delivery address for a shipment quote.

Posted 2 months ago

“Those fitting kits for transporter splitter are really poor , plastic push fit items are so bendy / useless , the clips have no tension , these items are for DIY / Internet warriors . Not the trade .”

Posted 2 months ago

“Out of stock still shown as avaliable Dicontinued stock still shown as avaliable Will not buy again”

Posted 6 months ago

“Delivery was good and on time however the product is quite flimsy and has already bent. This is after 3 days of use and it’s not even heavy use as my children and 2 and 4!”

Posted 6 months ago

“Cool site . Ridiculous they let you order to ireland and take payment and then refund the next day. Would be easier to say no shipping to ireland and dont take the payment.”

Posted 6 months ago

“The reason for the two stars is because the products have always been reasonably priced although the delivery charge to my area is steep compared to others, customer service is a joke taking several phone calls (all unanswered) an online chat and three emails to get a glib reply two weeks later regarding the incorrect item that I had to purchase again at my own cost.”

Posted 7 months ago

“Didn't start off the greatest, placed order and was expecting fixing kit for some wheels I purchased, as advertised. Wheels arrived without fixing kit. Tried to question this the next day on the phone and was fed some rubbish about them not being sent with steel wheels... Anyway, threw some fucks and threatened emailing the CEO and put the phone down in a huff... 2 minutes later I get a call and the fixing kit is being sent which arrived 2 days later, the wrong colour (I ordered black steelys and they send chrome fixings). I decided to cut my losses and spray paint them as I could not be bothered with more rubbish feeding. Anyway, they supplied what I paid for in the end. Should have been a lot easier though.”

Posted 8 months ago

“The purchase process for my ordered items was easy and delivery was prompt and completed within a reasonable time. However, one of my items appears incompatible with my vehicle. I have made MANY attempts to contact VanStyle about this issue, but have still not been able to make any contact for over a month from ordering now! Companies that are quick to take your money, but have very poor, or seemingly no aftersales care, really rub me the wrong way. Not a happy customer!”

Posted 9 months ago

“Products ok, but customer service needs improving. Impossible to contact by phone, always saying 'you are 13 in list' and never gets down to number 1 before cutting you off. Emailed query re delivery, only to be fobbed off with 'were having trouble with courier picking items up this week'! Shouldn't be accepting orders until situation rectified. Not a pleasant buying experience and doubtful I would use again.”

Posted 9 months ago

“Held in a que on phone for 40 mins to try return body kit that does not fit How do I return”

Posted 10 months ago

“The rails don’t fit properly comes with no fitting instructions good job im a mechanical engineer so know how to get round it and to cut the side ones but now fitted the curtains are very good and dark U need to supply fitting information step by step of how to fit them without them very difficult to fit”

Posted 10 months ago

“I placed my order on the 11th of may, after a week it had not arrived & there was no tracking information so I called to check progress. I was told there was no information available, so it would be looked into & I would get a call back. Nobody called back. I called again a few days later & was told it would be looked into. I then received an email saying they do not deliver to my address! 4 days later I received my refund.”

Posted 10 months ago

“The time it takes to speak to someone is very poor .”

Posted 10 months ago

“One of the wing mirrors had a clips broken and the rear number plate lights didn’t fit (connecting prongs to wide) so I had to modify myself”

Posted 10 months ago

“I've never received my items”

Posted 10 months ago

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Vanstyle is rated 4.5 based on 3,442 reviews