Vanstyle Reviews

Name: Vanstyle
Address: Unit 1, Bilsthorpe Business Park, Unit 1, Bilsthorpe Business Park, Bilsthorpe
Rating: 4.53

4.5 Rating 3,469 Reviews

87 %

of reviewers recommend Vanstyle

Company Reviews

Metrics

Info

4.5

Based on 3,469 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Vanstyle:

The UK's leading supplier of van accessories for VW, Ford, Vauxhall and other leading vans

Visit Website

Phone:

01623 797 358

Email:

marketing@vanstyle.co.uk

Location:

Unit 1, Bilsthorpe Business Park,
Unit 1, Bilsthorpe Business Park
Bilsthorpe
NG22 8ST

Write Your review

Tell us how Vanstyle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vanstyle 5 star review on 29th April 2024

214

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not recieved order”

Helpful Report

Posted 1 year ago

“Rubbish haven’t received my order and haven’t had a reply to my emails and can never get through on the phone.”

Helpful Report

Posted 1 year ago

“Order of curtains not arrived.”

Helpful Report

Posted 1 year ago

“No instructions. The positive feed terminated in black. The Earth terminated in red. Contacted them for instructions on the pins with no response.”

Helpful Report

Posted 1 year ago

“Very disappointed with the quality as the fit was short on the offside wheel arch. I have had no response from Vanstyle to my request for a replacement. Not sure I'd use this company again based on customer service & quality.”

Helpful Report

Posted 1 year ago

“ordered van, no issue, deliver day came, running late, deliver next day. Van was parked on pavement/road side outside delivery driver own house. Van damaged by un known vechicle. Took week to have damage and repaint van. Repair work poor”

Helpful Report

Posted 1 year ago

“Was told item had been delivered but couldn’t find it, was then informed after vanstyle had contacted courier that it was round back of house. No note was left it was thrown in the bushes and left overnight in the rain. I emailed vanstyle to inform them but never received an apology. Luckily the item was in a plastic bag although a bit bent. Doubt I’ll buy from here again.”

Helpful Report

Posted 1 year ago

“An absolute disgrace loyal previous costumer to be told won't send my order to ireland ye made the stupid decision to eave EU and it will break ur country in due course well done very intelligent”

Helpful Report

Posted 1 year ago

Hi We are sorry to learn of your frustration and appreciate your point of view. Unfortunately, post-Brexit shipping goods particularly large goods to the EU has proved very challenging. We do of course keep reviewing this so we can offer the best service to all of our customers. We apologise for any inconvenience this has caused you. Thank you Vanstyle

Posted 1 year ago

“Bloody rubbish There all for sending emails when your parcel has been sent, but no contact when you return stuff, no replies to emails, they don't even answer the phone... won't be ordering again this for sure.. Pull your finger out & get stuff sorted...”

Helpful Report

Posted 1 year ago

Hi Kevin We are sorry that we didn't get things quite right with your return. We have passed the information to our customer services team to look into further. We apologise for any inconvenience this has caused. Vanstyle

Posted 1 year ago

“Ordered two curtains one side window and one driver cab both were a really poor fit and the driver cab one did not fit atall so I sent them back nearly a week ago still waiting on a refund”

Helpful Report

Posted 1 year ago

Hi Craig We are disappointed to learn you didn't have a great experience with us on this occasion, we have passed your feedback to our customer services team to look into and resolve the refund issue asap. We are sorry for any inconvenience this has caused. Thank you Vantsyle

Posted 1 year ago

“I purchased two bumpers for a transit custom, the quality of both parts was terrible. The fibre glass had holes, rounded features and unsymmetrical lines. This has cost me Ore than it should have to get out right at the local body shop. I won't be purchasing from van style again. Very unhappy customer.”

Helpful Report

Posted 1 year ago

Hi Ryan We are sorry to read that you are not happy with your order, we have passed your comments on to our product team to be aware of. We are sorry for any inconvenience this has caused. Thanks Vanstyle

Posted 1 year ago

“I ordered two side running boards for my lwb Transit custom over a week ago. To find no email to confirm purchase and guess what no order. Money was accepted then returned 7 days later . No explanation. If your company don’t ship to other countries don’t take the order. Never again”

Helpful Report

Posted 1 year ago

Hi David We are sorry we didn't get things quite right on this occasion and apologise for any inconvenience this has caused. Thank you Vanstyle

Posted 1 year ago

“I was really disappointed that I had to use a forwarding agent in the UK to buy things from Australia. What do you think we are convicts out here not worth dealing with. I spent around 1000 pounds, I even wrote a note to support dept and said I’d organise the freight myself but you guys couldn’t be arsed.”

Helpful Report

Posted 1 year ago

Hi Wayne We can assure you we appreciate all orders and business whatever size or value. We have passed your comments to our customer services team to help us improve our offering in the future. Thank you Vanstyle

Posted 1 year ago

“I am very unhappy with my purchase. I paid £12 delivery and was made to pick it up from the depot. When I got the item it was damaged and looks awful on my bonnet. Very disappointed as I paid a lot of money”

Helpful Report

Posted 1 year ago

Hi Stephanie - we are very sorry to learn of your issues and feedback, we have passed this to our customer services team to look into in more detail. We apologise for any inconvenience this has caused. Thank you Vanstyle

Posted 1 year ago

“É would not post to Southern Ireland”

Helpful Report

Posted 1 year ago

Hi Sean We are sorry we were unable to despatch to Ireland on this occasion - apologies for any inconvenience this may have caused. Thanks Vanstyle

Posted 1 year ago

“Ordered a wheel/tyre combo, website said 'plenty in stock' - 2 days later the status changed to 'on back order' nearly a week later, still on back order - false advertising?, dishonest advertising?....i'd say so”

Helpful Report

Posted 1 year ago

Hi We are disappointed to learn of your feedback and your experience, we work hard to keep stock levels as up-to-date as possible, and any changes that were made to this product we can assure you would not have been made to try and mislead you. We are sorry for any inconvenience this may have caused. Thanks Vanstyle

Posted 1 year ago

“Been trying to ring for information but no answer been waiting on phone for over 45 mins over 3 calls”

Helpful Report

Posted 1 year ago

Hi Peter We are sorry you were unable to get hold of us on the phone, we do appreciate we often have long wait times which is frustrating and try hard to answer all calls as quickly as possible. If you would like to send any queries to sales@vanstyle.co.uk we will ensure we reply as soon as possible. Apologies for any inconvenience. Thanks Vanstyle

Posted 1 year ago

“Since you are asking me my opinion on my last purchase, know that I am very surprised that you do not deliver to France, before going through an English address I made more than 10 purchase attempts without being contacted for an explanation, I am not your biggest customer, nor your best, but I am a customer who buys according to his needs and who pays. I thought during my first purchases (where everything went perfectly) that you were a serious company, obviously you put me in doubt!!! Pascal LECUYER”

Helpful Report

Posted 1 year ago

Hi Pascal We are sorry we were unable to ship your order to France, unfortunately, post-Brexit shipping large items has become quite difficult and can take several weeks. This is something we do constantly review and may offer again in the future. Sorry we couldn't be of assistance on this occasion. Thanks Vanstyle

Posted 1 year ago

“Havent recieved goods .”

Helpful Report

Posted 1 year ago

Hi Mark We are sorry that your order took longer than expected to arrive but we hope you are now enjoying your parts. We apologise for the inconvenience. Thank you Vanstyle

Posted 1 year ago

“Delivery NOT received yet”

Helpful Report

Posted 1 year ago

Hi Ray - apologies for any inconvenience caused by the delay in your order arriving which should hopefully arrive soon. If you do require further updates please contact us at sales@vanstyle.co.uk Thank you Vanstyle

Posted 1 year ago

Vanstyle is rated 4.5 based on 3,469 reviews