very poor after sales is my honest opinion based on my experience. Item turned up (not particularly quickly but fine) but I actually wanted to change my order. Several phone calls, phones constantly jammed so never actually got to speak to anyone. A few emails sent (not 1 response), spoke to their "chatbot" online which I THINK generated a ticket, finally someone came back to me to simply say "its been shipped", great! I wanted to change! I have my item now, I am now debating whether to spend time and money sending back or live with it. Very poor, wont shop again