Vanstyle Reviews

Name: Vanstyle
Address: Unit 1, Bilsthorpe Business Park, Unit 1, Bilsthorpe Business Park, Bilsthorpe
Rating: 4.51

4.5 Rating 4,463 Reviews

87 %

of reviewers recommend Vanstyle

Company Reviews

Metrics

Info

4.5

Based on 4,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Vanstyle:

The UK's leading supplier of van accessories for VW, Ford, Vauxhall and other leading vans

Visit Website

Phone:

01623 797 358

Email:

marketing@vanstyle.co.uk

Location:

Unit 1, Bilsthorpe Business Park,
Unit 1, Bilsthorpe Business Park
Bilsthorpe
NG22 8ST

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Vanstyle 5 star review on 8th October 2025

Kevin McKen

Vanstyle 5 star review on 13th September 2025

Anonymous

Vanstyle 5 star review on 12th September 2025

Lawrence Watt

Vanstyle 5 star review on 7th September 2025

Allen Townsend

261

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No communication at all.”

Helpful Report

Posted 8 months ago

Good Morning The wheels you are wanting are not in stock Our system should automatically send you an email you to communicate this fact On Monday we will investigate this further, we may call you to double check we have the correct email address, but we will endeavour to determine what has gone wrong Thank you for your feedback

Posted 8 months ago

“Item arrived on time but is of very poor quality. Bonnet wind deflactor is so low that it covers half the indicators. An immediate MOT failure. You will need to drill more holes to allow it to sit at a suitable height. Avoid and go for the ones shaped to avoid the lights.”

Helpful Report

Posted 9 months ago

We are sorry you are not happy with this product, we have sold hundreds of this item and not had any issues before. Perhaps you can contact our Sales team to ensure there is not an issue with your order? Thanks

Posted 9 months ago

“Unfinished and poorly constructed Gear knob and Gater. When contacted reference this a rather rude email telling me to just return the items then.”

Helpful Report

Posted 9 months ago

Hi there - I'm sorry to hear about your experience with the gear knob and gaiter. It’s disappointing to know that they didn’t meet your expectations in terms of quality. We aim to provide great products and a positive experience, so I apologize for any rudeness you felt in our communication. If you’d like to discuss this further or need assistance with the return process, please reach out to our customer service team. Thank you for your feedback.

Posted 9 months ago

“Really didn't like the side bars I ordered at all, they are not long enough for the van, they look ridiculous and I've paid to have them fitted so I'm loathed to pay to have then taken back off again but I'm tempted!”

Helpful Report

Posted 10 months ago

Hi Lauren - I'm really sorry to hear that the side bars aren't meeting your expectations. We strive to ensure our products fit perfectly and look great. If you’d like to discuss this further or explore possible solutions, please reach out to our customer service team. We're here to help!

Posted 10 months ago

“Placed order on 17th Jan was told by the end of the week , then yesterday 27th told should be in a day or two . Now today 28th told due in on 7th feb . They don’t seem to actually have a clue so can’t leave a positive review . No doubt the product will be fine though”

Helpful Report

Posted 10 months ago

Hi - The bars you ordered have been on back-order for a while and whilst we do try to be as accurate as possible with ETA's I'm afraid these are on a container ship comming from outside of Europe and the estimated times do change quite frequently. The most up to date estimate we have is 7th Feb and rest assured yours will be one of the first sets delivered from that batch. Thank you form your patience Vanstyle

Posted 10 months ago

“Order Number: 3549534 Very unhappy with customer service and delivery.!Ordered item on 30th November. Courier called me on Wednesday 4th December to let me know arrived with item. When I went to the delivery van to collect parcel, the courier could not find it. He then left with no information and me with no item. I called your customer services and spoke to ‘Stephen’ and he told me he would look into this and I should call him back on Friday 6th December. I actually called Stephen back on Monday the 9th due to still no parcel arriving and requesting a refund (I needed the item to take away with me on the weekend of the 7th as a gift for Christmas). Stephen told me he would get back in touch with me to find the parcel. I insisted I wanted a refund but he assured me he would call back. We are now on Wednesday, the 11th of December and I have still heard nothing !!! very unhappy with the delivery and after sales response customer service has been no support to me and I feel that I have to do all the work after paying out. I will be contacting customer services again today to speak to a manager and insisting on a refund.”

Helpful Report

Posted 1 year ago

Hi Phil, we are sorry about the confusion regarding this delivery and we have refunded you in full for this order. Our courires did let us down on this occasion but that did not need it to become your issue to try and resolve. Regards Vanstyle

Posted 1 year ago

“do not buy from these, bought a roof rail for my van which was advertised to fit but to no fault of my own didnt. they got me to send it back for a refund. but i was not reimbused for my initial postage nor was i refunded to send it back when their terms and conditions states that if item is faulty etc they would fund return. tried to contact them after return but no one would answer emails. so absolute scum bags. you have been warned.”

Helpful Report

Posted 1 year ago

Hi there, We're really sorry to hear about the issues you've faced with your order. It's frustrating when a product doesn’t fit as expected, and we understand how disappointing that must be. Regarding the return postage, we appreciate your feedback and will investigate this further. Please reach out to us directly at sales@vanstyle.co.uk so we can assist you better and ensure your concerns are addressed. Thank you for bringing this to our attention.

Posted 1 year ago

“i purchased 1 off VA0204 REAR SPOILER KIT,when the box was opened i found that 1 off the spoliers had been damaged,there was a dent in the spoiler.as a result my paint shop had to repair it before painting. an additional cost was put onto my bill to cover this work.”

Helpful Report

Posted 1 year ago

Hi Tom - we are sorry you had an issue with your purchase. Did you take any pics of the damage before your paint shop carried out any remedial work? If so please email them to us at sales@vanstyle.co.uk and we will take a look in to this.

Posted 1 year ago

“Ordered wheel arch trims , on delivery packaged poorly , some items damaged and backing tape for adhesive tape hanging off so won’t stick ,asked for replacement for the affected parts and pretty much told to send em back poor customer service and I am expected to pay for return postage , very disappointed and won’t use again or recommend”

Helpful Report

Posted 1 year ago

Hi Mark, We're truly sorry to hear about your experience with us. Your feedback regarding the packaging and customer service is important, and we will address this internally. We want to make things right, so please reach out to us directly at sales@vanstyle.co.uk, and we’ll work to resolve this situation. Thank you for your understanding.

Posted 1 year ago

“Product sent was not as described and did not fit the caravelle 3seat bench as stated. Arranged a replacement and this still did not fit. Cannot use all three seat belts with the cover.”

Helpful Report

Posted 1 year ago

Sorry for the confusion - we have arranged for DHL to collect this and we will refund you.

Posted 1 year ago

“I purchased side steps from you but have got lost in transit. I was told they would look into it and call me back but no one contacted me. I called next day and was told you would call me back but no phone call again. I will not be using your company again as customer service is rubbish and will be visiting your company on Monday to get my money back.”

Helpful Report

Posted 1 year ago

“Damaged item sent, vanstyle sent a replacement and didn't require the damaged item returned so I disposed of it.(low cost item with high pnp charge) . Replacement was the wrong colour/finish so organised a return to be told I now am required to return both items for a refund knowing I had disposed of the first one sent out. Didn't need to return the damaged one if I kept the replacement. Very poor customer service vanstyle.”

Helpful Report

Posted 1 year ago

“My VW T5.1 2010-15 ABS Gloss Black Lower Front Lip Splitter (VA6349) = £76.50 Arrived with box already opened, seeing as the plastic was still attached, I went along with Good faith, however whenever unwrapped upon fitting to find multiple scratches on the Splitter! Not good good enough for the price it cost! See picture as reference.”

Helpful Report

Posted 1 year ago

“You canceled my order whith out and reason.”

Helpful Report

Posted 1 year ago

“Still awaiting item some two weeks after purchase, no news or date for delivery”

Helpful Report

Posted 1 year ago

“Excellent service and feedback,onto the next purchase soon.many.thanks.”

Helpful Report

Posted 1 year ago

“My purchace from van style took ages to arrive when it did arrive it looked like it had been kicked around the wharehouse for an hour or two, one box was fully open and the other partially open, then the parts inside had to be stuck togehrter there was no mention of this on the website when I tried to make them aware of this no one really seemed to care ! ! ! they just said send it back but we are not paying ! ! ! so its cost £50 to send back just waiting for my refund, SO BE WARNED ! ! ! !”

Helpful Report

Posted 1 year ago

“Order cancelled for no reason shocking service wouldn’t buy from again.”

Helpful Report

Posted 1 year ago

“Unhelpful when things don't turn up.”

Helpful Report

Posted 1 year ago

“Ordered a couple products for my van to get delivered to Ireland and when I track my order it kept saying there was a delay in transit, I waited about 4 days and it still kept saying a delay in transit so contacted van style but no respons and it's been about 5 days since I emailed them. Don't waste your money. Terrible service”

Helpful Report

Posted 1 year ago

Vanstyle is rated 4.5 based on 4,463 reviews