TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,459 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 5,459 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Tell us how TreatBox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TreatBox 5 star review on 7th February 2026

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TreatBox is such a lovely company! Every box is beautifully put together and full of thoughtful treats. I've sent a few to friends and they’ve all been so well received. It’s the perfect way to brighten someone’s day – or your own!”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words! We're so happy to hear you've enjoyed sending TreatBoxes and that they've been so well received - that really is the best kind of feedback. It means a lot to know you see the care and thought that goes into every box. Whether it's for someone else or a little treat for yourself, we're so glad to be part of making someone's day a bit brighter 💗 Thanks again for your support - it truly means the world to us!

Posted 8 months ago

“It’s not often I treat myself. So receiving a subscription box every month brings me a moment for myself. It’s also inspired to take more care of myself too. I make time for mindfulness, especially if there’s tea and a biscuit in a box!”

Helpful Report

Posted 8 months ago

Thank you so much for your lovely review - it means so much to hear this. We’re really glad your monthly box gives you a little moment just for yourself. That’s exactly what we hope to create - small, meaningful reminders to slow down and take care of you. And we completely agree… mindfulness is always better with tea and a biscuit! ☕🍪 Thank you again for your kind words and continued support 💗

Posted 8 months ago

“Very late review but wanted to share the nice touches Treatbox staff put into my order. I had ordered some of the Eid gift boxes and one of the staff members added in a cute helpful note to let me know which box contained the blue backing card and which contained the pink backing cards. Little things like that really make a difference! Love the quality of their products and the variety.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave such a kind review - it’s never too late, and we really appreciate it! We’re so glad the little note helped and that those extra touches were noticed - our team always aims to go the extra mile to make things as easy and thoughtful as possible. It’s also lovely to hear you’re happy with the quality and variety of our products - thank you for your support, and we hope to treat you again soon! 💗

Posted 8 months ago

“Stunning!! Easy peasy for a gift idea. No hassle. Sent straight to their door with a cute message from me. And the best part they absolutely loved it! 💖🫶”

Helpful Report

Posted 8 months ago

Thank you so much for the lovely review! We're so glad you found the whole process easy and hassle-free -that’s exactly what we aim for. It’s even better to hear the gift was so well received! We love helping you send a little joy straight to someone’s door! Thanks again for your support - we hope to treat you (or someone special) again soon 💖

Posted 8 months ago

“Always includes little items you’d never usually think to treat yourself to. I really like the surprise element of each box.”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words! We're so happy to hear you enjoy the surprise element - it's one of our favourite parts too! We love including those little treats you wouldn’t usually buy for yourself, and it’s wonderful to know they’re appreciated. Thanks again for your support - it really means a lot 💗

Posted 8 months ago

“Amazing company! Products are all great, really good quality. The team couldn’t be more helpful if you ever need anything! Love getting my wee treatbox every month, everything in there is super useful or just a nice wee treat. Nothing cheap or tacky at all! Love it xx”

Helpful Report

Posted 8 months ago

Thank you so much for this amazing review! 💗 We’re so happy to hear you’re enjoying your monthly TreatBox - it means the world to us to know you find the items useful, thoughtful, and never anything less than lovely. We really appreciate your kind words about the team too - we're always here to help and it’s so lovely to know that comes across. Thanks again for your continued support - we’re so grateful to have you as part of the TreatBox community!

Posted 8 months ago

“Sent the 7 day advent wedding countdown treat box to my niece who is getting married on 7/6/25 , she said it made her cry, she loved it and said it was an amazing idea and made the week before her wedding that little bit more special”

Helpful Report

Posted 8 months ago

Thank you so much for sharing this - it honestly means so much to hear! We’re so glad your niece loved the 7-day wedding countdown TreatBox and that it made her week feel even more special. That’s exactly what we hope to create with every box - thoughtful moments that really mean something. Wishing her a beautiful wedding day and so much happiness ahead 💗

Posted 8 months ago

“My daughter loved her treatbox”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 8 months ago

“The idea of the box and the box itself is lovely and was received gratefully from my friend but, the biscuit was a different shape to what was advertised (it came round instead of a star). It didn’t say on the listing that an alternative shape might be sent and I did choose the box as it had the star shape. I know it isn’t a huge issue but would rather it say the item may vary on the item description (I couldn’t see when I went back to check). I did email Treatbox on the 16th May before writing this review but unfortunately, it’s now the 31st May and I still haven’t received a reply.”

Helpful Report

Posted 8 months ago

Thank you for your feedback - we're really glad to hear your friend appreciated the box, and we completely understand your disappointment regarding the biscuit shape. We're really sorry to hear you didn’t receive a reply to your email. We've checked our inbox but haven’t been able to locate your message. If you’re happy to resend it, or send us a message via social media, we’ll make sure someone gets back to you as soon as possible. We also appreciate your note about the product description - we’re reviewing this to make sure it’s as clear as possible going forward. Thanks again for taking the time to share your thoughts.

Posted 8 months ago

“Beautiful treats and gorgeous PJs.”

Helpful Report

Posted 8 months ago

Thank you so much for your lovely words! We’re so happy to hear you enjoyed the treats and are loving the PJs - we put a lot of care into choosing products that feel both special and comforting, so it means a lot to hear your feedback. It's always such a joy to know when our boxes bring a little happiness to someone's day. Thank you again for your support - we hope to treat you again soon! 💗

Posted 8 months ago

“I love Treatbox!”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us your review! We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗

Posted 8 months ago

“Great quality. Beautiful idea and fantastic that the card is hand written. Lots of options for gift ideas.”

Helpful Report

Posted 8 months ago

Thank you so much for your lovely feedback! We're so pleased to hear you enjoyed the quality and the personal touch - we love hand-writing the cards to make each box feel that bit more special. It’s great to know you found plenty of gift ideas too - we’re always adding new options to keep things fresh and thoughtful. Thanks again for your support! 💗

Posted 8 months ago

“I first saw TreatBox on Instagram and loved the ad - it looks so personal. I ordered one of the TreatBoxes as part of a birthday gift for my fiance. I had so much fun on the website looking at different options and making it personal to him. So easy and straightforward to order and the delivery was really fast too. The best part was his reaction - salted caramel biscuits and gin fizz sweets were such a hit as well as all of the other treats. Looking forward to ordering some more TreatBoxes soon!!”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words - we’re so glad you found us through Instagram and even happier that your fiancé loved his birthday TreatBox! It’s great to hear you enjoyed exploring the website and putting together something personal to him - that’s exactly what we hope to make easy and fun. And we’re thrilled that the salted caramel biscuits and gin fizz sweets were such a hit (excellent choices!). Thank you again for your support - we can’t wait to help you create your next TreatBox 💗

Posted 8 months ago

“I bought the treatbox of 10 treats with a couple of personalised additions for a friend who lives far away. I wanted her to feel spoiled and she did! I asked for pics as I could not pack the things myself and she shared some, everything was beautiful and just as expected. I think the service is very good value. I used international shipping and it was very quick! I usually have time to shop around for things for this friend but I was able to sent a lot of really usable stuff this time for a much more reasonable price. I love how much choice there is!”

Helpful Report

Posted 8 months ago

Thank you so much for your kind review! We're so pleased to hear your friend felt truly spoiled - that’s exactly what we aim for. It’s lovely to know that everything looked just as expected and that the personalised touches added to the experience. We're also glad to hear you found the international shipping quick and the service good value - sending meaningful gifts from afar shouldn’t be complicated or costly, and it’s great to know we helped make that easier for you. Thank you again for your support, and we’re so happy you enjoyed the wide range of choices. We hope to treat you (and your friend!) again soon 💗

Posted 8 months ago

“As always, a great variety of gifts, beautifully packaged.”

Helpful Report

Posted 8 months ago

“I’m wet impressed. Great choice of products, great quality and speedy delivery. Put a smile on my face!”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 8 months ago

“These boxes are gorgeous, I come back to them every-time 🫶🏼 perfect gift material! Beautifully wrapped and such lovely gifts inside with a massive range of bits to choose from.”

Helpful Report

Posted 8 months ago

Thank you so much for your lovely words - it means the world to hear you keep coming back to us! 🫶🏼 We’re so happy you find our boxes the perfect gift - from the wrapping to the little treats inside, we put a lot of care into every detail. It’s great to know the variety and presentation continue to impress. Thank you again for your continued support - we truly appreciate it 💗

Posted 8 months ago

“Loved all the options you can have, I went for the one where you can choose your own treats. Some super lovely options and really quick delivery! And of course perfectly packaged, very happy with my purchase.”

Helpful Report

Posted 8 months ago

Thank you so much for your lovely review! We're so glad you enjoyed using our Build Your Own Box option - it's such a fun way to tailor something special, and it’s great to hear you loved the selection of treats available. We’re also really pleased to hear your order arrived quickly and that the packaging made it feel extra special. Creating moments of joy through thoughtful gifting is exactly what we’re all about, so it truly means a lot to hear your kind words. Thanks again for your support - we hope to treat you again soon! 💗

Posted 8 months ago

“I ordered my TreatBox to be delivered direct to my friend who wasn’t feeling very well. She loved receiving the TreatBox and said it really cheered her up. Great speedy delivery as always too. Thank you.”

Helpful Report

Posted 8 months ago

Thank you so much for your lovely review! We're so happy to hear your friend loved her TreatBox and that it brightened her day - that’s exactly what we hope for with every box we send. We’re also really glad to hear the delivery was speedy and everything arrived as expected. Thank you again for your kind words and continued support 💗

Posted 8 months ago

“completely tarnished jewellry, awful quality”

Helpful Report

Posted 8 months ago

We're really sorry to hear you were disappointed with the jewellery in your order - that’s definitely not the experience we want our customers to have. We take product quality seriously and would love the chance to look into this further. If you're happy to, please send us a photo of the item and your order number so we can review it and see how best to resolve it for you. Thank you for bringing this to our attention.

Posted 8 months ago

TreatBox is rated 4.8 based on 5,459 reviews