TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,575 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 22nd March 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered so many times from TreatBox for birthdays, Father’s Day, Mother’s Day, and ‘just because’ ❤️ they never fail to disappoint, even the packaging is professional and super cute, with a personal touch.”

Helpful Report

Posted 11 months ago

Hello Ellie 👋 Thank you so much for your lovely review and for being such a loyal customer! It means the world to us that you’ve chosen TreatBox time and time again for so many special moments (and those “just because” ones too). We’re so happy to hear the packaging and personal touches continue to make each gift feel special. Thank you for choosing TreatBox 💗

Posted 10 months ago

“I ordered this to my work as a pick me up. It definitely worked. I had some really cute socks, a nice plant that is growing on my desk now… a face mask and eye warmers that I went home and used that evening… the “keep growing keep going” card was exactly what I needed to get through the last term of a busy teaching year! Love love love this.”

Helpful Report

Posted 11 months ago

Hello Antonia 👋 Thank you so much for your wonderful review! We're so happy to hear your TreatBox gave you the perfect pick-me-up when you needed it most, It sounds like you’re making the most of every item, and we love that your plant is growing on your desk! Wishing you a smooth end to the teaching year – you’ve got this! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I purchased the pink Friday mystery bag. I am highly impressed with the content! I love their boxes and the wide range of lovely items they offer.”

Helpful Report

Posted 11 months ago

Hello Maria 👋 Thank you so much for your lovely review! We're so pleased to hear you enjoyed your Pink Friday mystery bag, it's one of our favourite surprises to pack! We're thrilled you're loving the variety of items and truly appreciate your continued support Thank you for choosing TreatBox 💗

Posted 10 months ago

“Gorgeous little letterbox treats! Always have the most perfect treats inside.”

Helpful Report

Posted 11 months ago

Hello Amy 👋 Thank you so much for your kind words! We're so pleased to hear you’re enjoying your letterbox treats, it means a lot to us to know they’re bringing a little joy your way. We can’t wait to send more your way soon! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I bought a TreatBox recently for my daughter as a surprise. She was absolutely delighted with it. All items are excellent quality and absolutely beautiful. I have bought a TreatBox before and will definitely buy again. The add-ons are also really nice to make the box extra special.”

Helpful Report

Posted 11 months ago

Hello 👋 Thank you so much for your lovely review! We're so happy to hear your daughter was delighted with her TreatBox, it’s always our goal to create special moments like that. We’re also thrilled you enjoyed the quality and the add-ons too. We really appreciate your continued support and look forward to helping you treat someone special again soon! Thank you for choosing TreatBox 💗

Posted 10 months ago

“Great company that offer great gift options and customer service is always really good.”

Helpful Report

Posted 11 months ago

Hello Hayley 👋 Thank you so much for your kind words! We’re delighted to hear you’ve had a great experience with both our gifts and our customer service. It truly means a lot to us and we’re so grateful for your support! Thank you for choosing TreatBox 💗

Posted 10 months ago

“After treating friends to Treatbox, I purchased the pj's shorts and trouser set for myself. Both sets are absolutely gorgeous,( the strawberry shorts/ Cherry pj's ) lovely material and so comfy !!! I had to take the trousers up a little bit , as i am only 5ft , but that was easy to do . I will now buy another set as I love wearing them so much. Well worth the money ! X”

TreatBox 5 star review on 13th June 2025

Helpful Report

Posted 11 months ago

Hello Veronica 👋 Thank you so much for your lovely review! We're so pleased to hear you treated yourself after gifting TreatBoxes to others, and even more thrilled that you’re loving both PJ sets! The strawberry and cherry prints are two of our favourites too We're glad to hear the trousers were easy to adjust, we love that you made them work perfectly for you. Your kind words mean a lot, and we’re so happy to know you’re planning to treat yourself again soon. You deserve it! Thank you for choosing TreatBox 💗

Posted 10 months ago

“Lots of lovely treats! Perfect for sharing.”

Helpful Report

Posted 11 months ago

Hello 👋 Thank you so much for your kind review! We're so pleased you enjoyed your TreatBox and found it perfect for sharing, that’s exactly what we love to hear! Thank you for choosing TreatBox 💗

Posted 10 months ago

“Bought the lovely mystery bundle, all the priduct are amazing quality and something I'd use. I have bought from treat box a few times and they make lovely gifts. Next adventure is to get the advent calanders.”

Helpful Report

Posted 11 months ago

Hello Vicky 👋 Thank you so much for your lovely review ! We're thrilled to hear you enjoyed the mystery bundle and that everything was just right for you. It means a lot to know you've shopped with us before and continue to find our boxes perfect for gifting. We’re so excited for you to try our Advent Calendars next – they’re always a customer favourite! Thank you for choosing TreatBox 💗

Posted 10 months ago

“Excellent delivery the person who received the gift was delighted”

Helpful Report

Posted 11 months ago

Hello Susan 👋 Thank you so much for your kind review! We're so pleased to hear the gift was well received and that delivery met your expectations. It means a lot to us to be part of a special moment. Thank you for choosing TreatBox! 💗

Posted 10 months ago

“Absolutely loved my lucky dip bag, it was a gift from me, for me! Such a lovely bit of self care! I subscribe monthly and this was a great extra!”

Helpful Report

Posted 11 months ago

Hello Samantha 👋 Thank you so much for your lovely review, and for sharing a photo with us! We're so pleased to hear you enjoyed your lucky dip bag and treated yourself to a little self-care, you deserve it! It's always a joy to know our boxes bring happiness. We really appreciate your continued support! Thank you for choosing TreatBox 💗

Posted 10 months ago

“Item not received as house number was missing on address label”

Helpful Report

Posted 11 months ago

Hello Lisa 👋 Thank you for your review Sorry to hear the address was entered incorrectly. I’ve taken a look and can confirm that the parcel has now been returned to us by Royal Mail. We’ve since reshipped it to the correct address for you, and it’s now on its way! Please don’t hesitate to reach out if you need anything further Thank you - TreatBox 💗

Posted 10 months ago

“Was very pleased with this. Just a shame that the biscuit was completely broken on arrival. Not the fault of the seller though!”

Helpful Report

Posted 11 months ago

Hello Georgina 👋 Thank you so much for your lovely review, we're really pleased to hear you were happy with your TreatBox! We're sorry to hear about the biscuit arriving broken. While it’s out of our hands once it leaves us, we’re always happy to help, so please feel free to get in touch at hello@treatboxuk.com and we’ll do our best to make it right Thank you for choosing TreatBox 💗

Posted 10 months ago

“I absolutely loved my mystery pink bag. There were was so much in there and it just really brought a smile to my face at the end of a hard week.”

Helpful Report

Posted 11 months ago

Hello Elizabeth 👋 Thank you so much for your kind review! We're so happy to hear that your mystery pink bag brought a smile to your face, especially after a tough week. That’s exactly what we hope to do with every TreatBox. You deserve a little joy, and we’re so pleased we could be part of it Thank you for choosing TreatBox 💗

Posted 10 months ago

“Thought I'd treat myself to the Surprise Pink Bag as I always buy for people but never for myself. Good quality gifts and made me smile.”

Helpful Report

Posted 11 months ago

Hello Verity 👋 Thank you so much for your lovely review! We're so glad you decided to treat yourself, you absolutely deserve it. We're thrilled to hear the Surprise Pink Bag made you smile and that you loved the quality of the gifts. If you ever need another little pick-me-up, we’re here! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I ordered a Pink Friday surprise bag as a treat to myself. The description stated Free Tracked 24 Delivery but when I Tracked it, it was Tracked 48. It also took 4.5 working days to arrive. I contacted Customer Services and they didn’t address the issue of the wrong delivery service but explained that the reason it was delayed in dispatch was due to them running out of pink bags, something which wasn’t part of my order anyway. The contents of the surprise bag was cute, I definitely wouldn’t have paid more than I did though as there was nothing really special in there. But it was nice mail to receive.”

Helpful Report

Posted 11 months ago

Hello 👋 Thank you so much for your feedback, and I'm really sorry for the delay and confusion caused with your Pink Friday order. While the pink bags were indeed part of the theme for ‘Pink Friday’, we completely understand they weren’t requested in your specific order. I also want to clarify that, as mentioned in the product description, this particular product could take up to 5 working days to dispatch due to high demand, and it would be sent using Tracked 48. I apologise if this wasn't as clear as it should have been at checkout. I’m glad to hear the contents brought a little brightness to your day, even if it wasn’t quite as special as you’d hoped. We truly appreciate your support and will take your comments on board to improve future experiences. Thank you - TreatBox 💗

Posted 10 months ago

“I have been using Treatbox for nearly 5years now and I love how you can personalise the boxes and past few years have had the Advent calendar.”

Helpful Report

Posted 11 months ago

Hello Becky 👋 Thank you so much for your continued support over the past 5 years, it truly means the world to us! We're so glad you've enjoyed personalising your boxes and that the Advent calendars have become a part of your festive tradition. We can’t wait to create more special moments for you in the future! Thank you for choosing TreatBox 💗

Posted 10 months ago

“My team member loved her treats! Really nicely presented with the personalised message, & delivered next day after ordering. Thankyou xx”

Helpful Report

Posted 11 months ago

Hello Samantha 👋 Thank you so much for your kind review! We're so pleased to hear your team member loved her treats and that everything arrived just as you'd hoped. 💛 We loved putting it together for you, thank you again for choosing TreatBox! 💗

Posted 10 months ago

“I ordered this to be delivered for a surprise on my daughters 29th birthday. I chose my own 5 pieces and added the biscuit. She absolutely loved it! I had to contact them with a query re quick posting they got back to me within the hour. Highly recommend”

Helpful Report

Posted 11 months ago

Hello Pamela 👋 Thank you so much for your lovely review! We're so happy to hear your daughter loved her birthday TreatBox, it sounds like you picked the perfect surprise We're also really pleased we could help quickly with your query. Thank you for recommending us, it truly means a lot! Thank you for choosing TreatBox 💗

Posted 10 months ago

“Arrived really really quick. Easy to shop. That’s the only positives about this experience”

Helpful Report

Posted 11 months ago

Hello Becky Thank you for your feedback, we’re really pleased to hear your order arrived quickly and that you found the shopping experience easy. I’m sorry to hear the rest of your experience didn’t meet expectations. We’d love the opportunity to make things right, if you could pop us an email at hello@treatboxuk.com, we’ll be happy to help.

Posted 10 months ago

TreatBox is rated 4.8 based on 5,575 reviews