TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,575 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Tell us how TreatBox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TreatBox 5 star review on 22nd March 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used treatbox for several occasions and they are always helpful, prompt, beautifully wrapped and the recipient always loves them x”

Helpful Report

Posted 10 months ago

Hello Nicola 👋 Thank you so much for your lovely review! We’re so happy to hear you’ve chosen TreatBox for multiple occasions, it means the world to us. We’re glad the recipients have loved their boxes and truly appreciate your continued support! Thank you for choosing TreatBox 💗

Posted 10 months ago

“The Receiver loved socks but said she almost threw out the card as it was under all the packaging. It was package and delivered very quickly which was great.”

Helpful Report

Posted 10 months ago

Hello Jackie 👋 Thank you so much for your review, we're really glad to hear the socks were a hit and that the delivery arrived quickly! We're sorry to hear the card slipped to the bottom of the packaging, we’ll definitely take this on board to ensure important touches like that are easier to spot in future. Thanks again for your feedback and support! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I absolutely love Treatbox! The service always feels personal and their customer service is fantastic. I’m sure they know by now how much I love Christmas and I’ve been buying the Treatbox Advent Calendar every year since 2019. The individual wrapping of each present inside is always so beautiful and you can tell how much time and care has gone in to making the advent calendar a little bit (a lot) special. Personally, my favourite things to receive are: Christmas decorations, socks, nice foodie items (except hot chocolate stirrers!), ornaments, candles, body scrubs, face masks, and dreamcatchers. Can’t wait to receive this year’s Advent! xx”

TreatBox 5 star review on 19th June 2025

Helpful Report

Posted 10 months ago

Hello Shirley 👋 Thank you so much for your wonderful review and continued support since 2019, it truly means the world to us! We're so happy to hear how much joy the Advent Calendar brings you each year, and your favourites list is so helpful – we love knowing what you enjoy most. We’re putting lots of care into this year’s Advent and can’t wait for you to open each surprise. Here's to another magical countdown! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I ordered a Treatbox for my daughter sitting exams. Her surprise arrived swiftly and beautifully presented. Will definitely be happy to order again.”

Helpful Report

Posted 10 months ago

Hello Anna 👋 Thank you so much for your lovely review! We’re so pleased to hear your daughter’s TreatBox arrived swiftly and brought a smile during exam time. Wishing her all the best, and we’d be delighted to treat you both again soon! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I ordered a TreatBox for my friend who was going through a hard time, and she really loved it!”

Helpful Report

Posted 10 months ago

Hello Emma 👋 Thank you so much for your kind review! We’re so glad to hear your friend loved her TreatBox, it means a lot to us to know it brought a little joy during a tough time, sending love from all of us at TreatBox Thank you for choosing TreatBox 💗

Posted 10 months ago

“Great selection of gifts; I love being able to create my own box, it’s so easy to do. Good value too.”

Helpful Report

Posted 10 months ago

Hello Sue 👋 Thank you so much for your lovely review! We’re so pleased to hear you enjoyed creating your own box, it’s one of our favourite features too! So glad you found it easy and great value. We can’t wait to treat you again soon! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I love using TreatBox! Such gorgeous products and packaging. I get birthday gifts, new parent gifts, mothers day. Will definitely order again”

Helpful Report

Posted 11 months ago

Hello Danielle 👋 Thank you so much for your kind review! We’re so happy to hear you love using TreatBox for all sorts of special occasions, it means a lot to have your support. We can’t wait to treat you again soon! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I felt like I was rewarding myself everyday with a gift and each had a feel good element to it. The products are top quality and carefully selected, every one being used or consumed since opened. Thank you x”

Helpful Report

Posted 11 months ago

Hello 👋 Thank you so much for your lovely review! We’re so happy to hear that your TreatBox felt like a daily reward, that’s exactly what we hope to bring to each of our customers. It means the world to know you’re enjoying everything inside. Thank you for your kind words and continued support! Thank you for choosing TreatBox 💗

Posted 10 months ago

“My friends Mother died tecently and I sent a box with lots of goodies to say I was thinking of her. She was really moved, and loved the contents. Have used Treat box a lot and they are really good.”

TreatBox 5 star review on 17th June 2025

Helpful Report

Posted 11 months ago

Hello Sue 👋 Thank you so much for your kind review We’re truly sorry to hear about your friend’s loss, but we’re so glad the TreatBox was able to bring a little comfort during such a difficult time. It means a lot to know our boxes can make a difference. Thank you for continuing to choose us, we really appreciate your support. Thank you for choosing TreatBox 💗

Posted 10 months ago

“I loved it. There were one or two things I didn't want/need but I gave them to my daughters. It was such fun opening one each day to the run up of Christmas. I will be ordering another one this years! Thank you”

Helpful Report

Posted 11 months ago

Hello Susan 👋 Thank you so much for your lovely review! We're so pleased to hear you enjoyed the countdown experience, it really means a lot to us. Sharing the extras with your daughters is such a lovely idea too! We’re thrilled to hear you’ll be ordering again this year, we’ve got some exciting products planned for the 2025 Advent and can’t wait to share it with you Thank you for choosing TreatBox 💗

Posted 10 months ago

“The Christmas advent calendar was full of lovely treats and beautifully wrapped. Face masks are always a lovely treat so an additional one of those would be lovely. My only recommendation would be for the box they come in to look more festive, which I think you are changing this year so that the box looks more presentable to keep the gifts in .”

Helpful Report

Posted 11 months ago

Hello Peachy 👋 Thank you so much for your thoughtful review! We're so happy to hear you enjoyed the Advent calendar and all the lovely treats inside We really appreciate your suggestion, and you’re absolutely right! This year, we’ve taken your feedback on board and will be using a more festive, keepsake-style box to make the experience even more special from the outside in. And we agree, you can never have too many face masks, so that’s a great shout too! Thanks again for your support, we can’t wait for you to see what we’ve got in store for 2025! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I have ordered the advent calendar for the past few years and have really enjoyed it. Last year the price went up which i understand due to prices going up everywhere and I didn't enjoy it like the previous years. To me it didn't feel like I was getting my moneys worth. I was in two minds about getting this years calendar but thought I would give it another go. Hoping to enjoy it more this year.”

Helpful Report

Posted 11 months ago

Hello 👋 Thank you so much for your continued support, it truly means the world, especially during a time when the cost of everything seems to keep rising. We completely understand your thoughts, and we want to reassure you that every detail of this year’s Advent has been carefully considered to reflect its value. We’re really proud of what’s to come, and we hope it brings back that spark of joy and excitement you’ve felt in previous years. We can’t wait for you to open it day by day, thank you again for giving it another go Thank you for choosing TreatBox 💗

Posted 10 months ago

“I absolutely love the advent count down box, it had a mixture of everything in it from ornaments for your tree to a Christmas cup which I am using all year round”

Helpful Report

Posted 11 months ago

Hello Rebecca 👋 Thank you so much for your lovely review! We’re so happy to hear how much you loved your advent countdown box, it’s great to know the mix of treats, especially the Christmas cup, are being enjoyed all year round! We can’t wait to surprise you again with our 2025 Advent, it’s going to be extra magical! Thank you for choosing TreatBox 💗

Posted 10 months ago

“Ive bought the Christmas & birthday advent calendars in previous years for my sister & friends & they have been the best purchase! You get a wide range of surprises, they are wrapped beautifully & bring a little bit of joy each day :)”

Helpful Report

Posted 11 months ago

Hello 👋 Thank you so much for your kind words! We’re absolutely thrilled to hear how much your sister and friends have enjoyed our advent calendars, it means the world to us knowing they’ve brought joy and surprise each day. We’re super excited for the launch of our 2025 Christmas Advent, and we hope you’re just as excited as we are! Thank you for choosing TreatBox 💗

Posted 10 months ago

“Amazing customer service! Thank you for your help.”

Helpful Report

Posted 11 months ago

Hello Lyndsey 👋 Thank you so much for your lovely review! We’re so glad we could help, it truly means a lot to hear your kind words about our customer service. Thank you for choosing TreatBox 💗

Posted 10 months ago

“Lovely box. My recipient loves it. Arrived the next day. Can't fault it.”

TreatBox 5 star review on 16th June 2025

Helpful Report

Posted 11 months ago

Hello Kelly 👋 Thank you so much for your kind review and for sharing a photo with us, we absolutely loved seeing it! We’re so pleased to hear your recipient loved their box and that it arrived the next day as planned. Your support means the world to us! Thank you for choosing TreatBox 💗

Posted 10 months ago

“These treats are just the best. And they get better and better each time!”

Helpful Report

Posted 11 months ago

Hello Samantha 👋 Thank you so much for your lovely review! We're absolutely delighted to hear you're enjoying your treats, and even more so that they keep getting better each time! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I just want to say how much I love Treatbox! I was introduced it by having some treats sent to me by a friend. I have used it three times since and one was even next day delivered on a Sunday! Amazing for last minute cute gifts.”

Helpful Report

Posted 11 months ago

Hello Louisa 👋 Thank you so much for your kind words! We're thrilled to hear how much you love TreatBox and that you've continued to send treats after receiving one yourself, that means the world to us. So pleased we could help with a last-minute Sunday delivery too! Thank you for choosing TreatBox 💗

Posted 10 months ago

“I have a monthly subscription and it’s something nice to look forward to every month.”

Helpful Report

Posted 11 months ago

Hello 👋 Thank you so much for your lovely review! We're so happy to hear you're enjoying your monthly subscription, it's wonderful to know it brings a little something special to look forward to each month. Thank you for choosing TreatBox 💗

Posted 10 months ago

“Absolutely loved my purchase as usual! I ordered the lucky dip bag and it was full of goodies, my favourite being the fudge and the socks (the socks always feel so nice). Unfortunately it took nearly a week to arrive (48hr tracking when started it was 24hrs)”

Helpful Report

Posted 11 months ago

Hello Laura 👋 Thank you so much for your kind words, we’re so pleased to hear you loved your lucky dip bag, especially the fudge and socks (we agree, the socks are always a winner!). Our sincere apologies for the delay in delivery. The product description does highlight that this item is shipped up to 5 working days after the order is placed and is sent using our Tracked 48 service. We completely understand how frustrating delays can be and truly appreciate your patience. Thanks again for your continued support - TreatBox 💗

Posted 10 months ago

TreatBox is rated 4.8 based on 5,575 reviews