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TreatBox Reviews

4.8 Rating 3,195 Reviews

95 %

of reviewers recommend TreatBox

Company Reviews

Product Reviews

4.8

Based on 3,195 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

07866736331

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,
St Leonards on Sea,
TN38 9NL

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TreatBox 5 star review on 28th April 2024

Francesca Eridani Ball

TreatBox 5 star review on 26th April 2024

TreatBox 5 star review on 19th April 2024

TreatBox 5 star review on 19th April 2024

TreatBox 5 star review on 17th April 2024

Victoria Kirkham-drew

TreatBox 5 star review on 13th April 2024

TreatBox 5 star review on 11th April 2024

Catherine Cairns

393

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love giving these as gifts but think the brown boxes are a bit boring looking especially as they're Xmas gifts . The same goes for the issue inside , which is also plain. I bought some Xmas tissue just so they looked a bit more festive .”

Posted 4 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We take your feedback to heart, and we're constantly working on improving our packaging. In fact, we redesign our boxes every year to keep them fresh and appealing. Your suggestion about adding some festive touches is a great idea, and we'll definitely consider it in our future designs. We want to thank you for supporting us. Thank you - TreatBox 💗

Posted 4 months ago

“Ok but not really worth the price charged. Quite christmassy which was nice. It was a one off but wont bother again.”

Posted 4 months ago

Hello, Thank you for taking the time to leave us your review. It appears you've had the chance to experience our one-off December box, which is indeed one of our most affordable options at just £19.95. With the potential for up to 10 items per box, we strive to offer great value per subscription box. While we regret to hear that you may not have found it to be the best value for your money, we genuinely appreciate your feedback. We hope that in the future, you'll discover more satisfaction in the contents of our boxes. Thank you - TreatBox xo

Posted 4 months ago

“From the boxes I have bought for others the recipients have all be very happy with their gifts.”

Posted 5 months ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 4 months ago

“Lovely contents but box was damaged and the note saying it was from me must have fallen out as my friend didn’t know who had sent it. Very disappointing.”

Posted 5 months ago

Hi Emma, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are more than happy to rectify any issues you received, so that we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - TreatBox 💗

Posted 5 months ago

“sent to my friend, she seemed happy! just a heads up remember to buy in advance or shipping will be funkyyy”

Posted 5 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“I ordered a TreatBox for a friend's birthday in the UK. I'm just disappointed that I made my order way earlier than her birthday but was assured by the information provided that my order would be delivered closer to the date I asked. Yet they delivered it within a day or two. It arrived a week before her birthday and since it was a surprise, my friend opened it (she even missed the sticker that was supposed to say "Do not open until..."). I spent nearly €60 on this surprise and I'm extremely bummed that they failed their own promise. I don't think I'll ever repeat the experience, even though my friend was extremely pleased with the surprise and its contents. Since she's happy, I'm only taking one star off. Otherwise, I'd give it a two-star rating.”

Posted 5 months ago

Hello Paula 💗 Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. We take great pride in giving our customers the ability to order well in advance knowing that we will sort the rest! I have looked into your order and can see that it was held back accordingly and dispatched within a good timeframe. That said, it does look like Royal mail delivered the order super efficiently within one working day which meant it arrived a lot sooner than anticipated. We are so very sorry about this, and if there is anything we can do to help with this, please do let us know, we are more than happy to help. We are so pleased that your friend loved their gift! We love hearing how happy it makes the recipients feel. We want to thank you for supporting us and we really hope to see you back again. Thank you so much - TreatBox 💗

Posted 5 months ago

“This was bought as a gift for a friend so i can't comment on the items inside (as much as i tried to peek!) but the delivery was speedy and communications great! Also my additional requests were met - so thank you for that! I'm sure the birthday girl is going to love her treat box!”

Posted 5 months ago

Hey Laura 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“Easy to choose items online. Arrived in time. Well presented. Only issue was that the box was slightly damaged and I got melts instead of the popcorn I ordered.”

Posted 5 months ago

Hi Shelley 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We are so sorry that you had an issue with your order, we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“A thoughtful and well-curated gift box with super speedy delivery!”

Posted 6 months ago

Hi Rose 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“Perfect item for cheering up a friend, initial biscuit in the gift box broken however replaced without quibble. Perfect customer service. Thank you”

Posted 6 months ago

Hi Louise 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“It looked just like the picture and friend thought it was cute when she received it :)”

Posted 6 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 5 months ago

“Lovely gift box. The crystals were a lot smaller than the photos online which was a shame.”

TreatBox 4 star review on 18th October 2023

Posted 6 months ago

Hello Helen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! We are sorry for any confusion caused regarding the size of one of our items. We do have all the items measurements on each product listing for guidance 😊 It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I am really happy with the boxes, I just thought they would be slightly bigger considering we payed quite a lot for them, but that was probably just me not really doing my research.”

Posted 6 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“My friend loved it - thank you”

Posted 6 months ago

That is great to hear! Thank you Kim ✨

Posted 6 months ago

“A lovely gift for my 2 daughters, although both biscuits were cracked...😔”

Posted 6 months ago

Hi Sharon 👋 Thank you so much for taking the time to leave us your review! Oh No! We sincerely apologise for the condition in which your biscuit arrived. We take immense pride in ensuring that every item is packaged with the utmost care and security to guarantee its safe delivery to our valued customers. However, we understand that issues can happen. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I ordered this for my daughters birthday. She said it was lovely.”

Posted 6 months ago

Hi Sue 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“Great product and really well priced... My only criticism is that I bought it as a birthday present and put the date on the box (it says they will be dispatched near the birthday date) but it was sent immediately, without a do not open sticker so the recipient opened it way before her birthday, ruining the treat a little.”

Posted 6 months ago

Hi Rebecca 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are so sorry to hear your order was sent earlier than advised, Please accept our sincerest apologies for any inconvenience we may have caused. If you have any questions or concerns, please do not hesitate to reach out to us. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“The quality of the gifts inside the Birthday Advent box is excellent and my friend was delighted with the gifts and the idea. Everything is beautifully packaged as well, which adds to the birthday joy. I certainly feel I got good value for money on the contents. The only downside of the whole shopping experience was Royal Mail's inability to deliver the gift on time. To be honest I would give them 0 stars! They failed to follow the instructions given and after contacting them 3 times and giving specific redirection details my friend ended up having to collect the box herself, 3 days after the original arrival date. This is certainly no reflection on TreatBox who fulfilled their part of the ordering and dispatching system to the highest standard.”

Posted 7 months ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. We are really sorry for the delays you experienced with the delivery, if we could hand deliver the gifts ourselves, we sure would. If you ever need any assistance with delivery in the future, please do contact us and we'd be happy to assist. Thank you for making our day - TreatBox 💗

Posted 6 months ago

“I was really happy with the experience and it arrived in time but the note that I’d spent time writing online didn’t come with the box??? So the recipient didn’t actually know who it was from!! Which was disappointing”

Posted 7 months ago

Hi katie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy 😊 We are so very sorry to hear that your gift message was missing, that is certainly not ok, and we would like to get this resolved for you. please do email us at hello@treatboxuk.com. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

“This is based on my experience, cannot comment on contents as it was a gift.”

Posted 7 months ago

Hi Anne 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 7 months ago

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TreatBox is rated 4.8 based on 3,195 reviews