ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.87

4.9 Rating 3,755 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

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“very good sercive from tool store very pleased with new drill”

Helpful Report

Posted 1 year ago

Hello, Thank you for your wonderful review! We're glad to hear that you received very good service and are pleased with your new drill. Your satisfaction is what motivates us to continue delivering great experiences! Warm regards, Team ToolStore UK

Posted 1 year ago

“Excellent service. Products arrived on time, well packaged and in perfect condition at”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your review! We're happy to hear that your products arrived on time, well packaged, and in perfect condition. Your satisfaction is our top priority, and your feedback drives us to keep providing great service! Warm regards, Team ToolStore UK

Posted 1 year ago

“PAID £245 FOR 2 PIECE MAKITA IMPACT DRIVER AND DRILL. STILL NOT RECEIVED THESE ITEM'S AS THE DPD COURIER MISPLACED OR HAS STOLEN THE PARCEL. LONG STORY SHORT I STILL HAVE NOT RECEIVED THE ITEMS. AND CUSTOMER SERVICE IS A BIT DISTURBING AS NOT RESOLVED YET. ??????????”

Helpful Report

Posted 1 year ago

Hello Conrad, We are sorry to hear about the issues you’ve experienced with your order and the unfortunate situation with the courier. We completely understand how frustrating this must be, and we want to assure you that we are here to help resolve this matter. I can see our customer service team have been consistent and kept yourself in the loop at every stage. Please bear with us as we work with DPD to track your parcel, as stated in emails this can take up to 6 days. Our team have also emailed about filling out a form which will need to be sent back to DPD. As we use a third party to deliver we have to go through the correct procedure and gather all the information first. We understand your frustration int he matter, but as you can appreciate that parcel may still turn up at your property. If after the 6 days there's not a resolution, we will be able to refund the money paid. Thank you for your understanding in this matter. Warm regards, Team ToolStore UK

Posted 1 year ago

“Absolutely brilliant quick service speedy delivery and a great hose 5 stars all the way 👍”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you so much for your amazing review! We're glad to hear that you enjoyed our quick service and speedy delivery. It's fantastic to know you're pleased with your hose as well. Your support truly inspires us! Warm regards, Team ToolStore UK

Posted 1 year ago

“Excellent service, fast delivery and came in perfect condition as described.”

Helpful Report

Posted 1 year ago

Hi Robert, Thank you for your fantastic review! We’re happy to hear that you experienced excellent service and fast delivery, and we’re thrilled that your order arrived in perfect condition. Your satisfaction means the world to us! Warm regards, Team ToolStore UK

Posted 1 year ago

“Amazing service all round. Quality tools at great prices. Ultra fast delivery. Good communication throughout the whole process. Highly recommended. Many thanks.”

Helpful Report

Posted 1 year ago

Hi Mr, Thank you for your wonderful review! We’re pleased to know you had an amazing experience with our service. Fast delivery and good communication are key for us, and it’s great to hear that reflected in your feedback. We truly appreciate your recommendation! Warm regards, Team ToolStore UK

Posted 1 year ago

“Ordered and received my goods promptly and easily.”

Helpful Report

Posted 1 year ago

Hi Brain, Thank you for your review! We're pleased to hear that your order was processed so promptly and easily. Your satisfaction is our priority, and we can't wait to serve you again! Warm regards, Team ToolStore UK

Posted 1 year ago

“Quick delivery”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your review! We're happy to hear that your order was delivered quickly. Your satisfaction is incredibly important to us. We look forward to serving you again soon! Warm regards, Team ToolStore UK

Posted 1 year ago

“Product as ordered arrived on time with no damage.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your review! We're glad to hear that your order arrived on time and in perfect condition. Your support means a lot to us, and we look forward to providing you with great service again in the future! Warm regards, Team ToolStore UK

Posted 1 year ago

“I ordered a MAKITA cordless lawnmower online from tool store as it was the cheapest price I could find. Delivered 3 days later bang on time. Fantastic lawnmower and fantastic service from tool store.”

Helpful Report

Posted 1 year ago

Hi Cliff, Thank you so much for your review! We're pleased to hear that you found the MAKITA cordless lawnmower at the best price and that our delivery was prompt. Your satisfaction is what drives us, and we really appreciate your kind words about our service. We look forward to assisting you with your future projects! Warm regards, Team ToolStore UK

Posted 1 year ago

“Excellent service. Product described accurately and arrived in perfect condition.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your fantastic review! We're delighted to hear that you found our product accurately described and that it arrived in perfect condition. Your satisfaction is our top priority, and your kind feedback truly inspires us. We look forward to assisting you with your future needs! Warm regards, Team ToolStore UK

Posted 1 year ago

“Good communication and very fast shipping. Product as described. Got exactly what I needed. Excellent service. Would definitely buy from You again. 10/10.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your review! We're glad to hear that you had a great experience with our communication and shipping speed. It's our priority to ensure that our customers get exactly what they need, and your kind words truly motivate us. We look forward to serving you again in the future! Best wishes, Team ToolStore UK

Posted 1 year ago

“Great service, batteries arrived early, on a Saturday and well packaged. Good price too. Wins all round👍”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your review! We're pleased to hear that your batteries arrived early and in great condition. It's always our goal to provide great service and value, so it’s wonderful to know that you had a positive experience with us. We appreciate your support and look forward to serving you again! Best wishes, Team ToolStore UK

Posted 1 year ago

“I ordered the hozelock hosepipe and cart. ToolstoreUK were the most competitively proved with free delivery. I hadn't used them before but took a chance after reading their reviews. The hose and cart were delivered promptly in a well packaged box after a couple of days. I am delighted with the product, and the service received from ToolstoreUK. I will definitely be using them again.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! We're thrilled to hear that you found our prices competitive and that your order was delivered promptly and well-packaged. It means a lot to us that you took a chance on us and were satisfied with both the product and service. We can't wait to welcome you back for your next purchase! Warm wishes, Team ToolStore UK

Posted 1 year ago

“Excellent service. Good price. Speedy delivery. A1. Would recommend”

Helpful Report

Posted 1 year ago

Hi Janette, Thank you for your review! We're glad to hear that you experienced excellent service, good prices, and speedy delivery. Your recommendation means the world to us, and we can't wait to serve you again! Warm wishes, Team ToolStore UK

Posted 1 year ago

“Good prices, quick delivery”

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Posted 1 year ago

Hi chris, Thank you for your review! We're pleased to hear that you found our prices appealing and enjoyed a quick delivery. Your support means a lot to us, and we look forward to serving you again soon! Warm wishes, Team ToolStore UK

Posted 1 year ago

“Product good,came on time. Would’ve liked it for less money but that’s on everything I buy. I would Buy again from ToolStore UK.”

Helpful Report

Posted 1 year ago

Hi Neil, Thank you for your review! We appreciate your feedback and are pleased to hear that your order arrived on time. We understand that pricing can be a consideration, and we’re always looking to offer the best value. We're excited to welcome you back to ToolStore UK in the future! Best wishes, Team ToolStore UK

Posted 1 year ago

“Everything went smoothly and as planned.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your review! We're glad to hear everything went smoothly and as planned. Your positive feedback is greatly appreciated, and we can’t wait to assist you again in the future! Best wishes, Team ToolStore UK

Posted 1 year ago

“Faultless! Arrived quickly and great product.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your review! We’re happy to hear that your order arrived quickly and that you’re happy with the product. Your satisfaction means the world to us, and we look forward to assisting you again soon! Best wishes, Team ToolStore UK

Posted 1 year ago

“Ordered Makita Saw........Good price........arrived as specified.....well packed.....good service”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your review! We’re glad to hear that you found a great price and that your Makita saw arrived well packed and on time. Providing excellent service to our customers is what we strive for! We look forward to serving you again soon! Warm regards, Team ToolStore UK

Posted 1 year ago

ToolStore UK is rated 4.9 based on 3,755 reviews