ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,335 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Okokokokok”

Helpful Report

Posted 11 months ago

Dear Me, Thank you for your enthusiastic 5-star review! We absolutely love your excitement and appreciate your support. If there’s anything else we can assist you with, please don’t hesitate to reach out. We hope to see you again at ToolStore UK soon! Best wishes, The ToolStore UK Team

Posted 11 months ago

“Really good delivery times all tools packaged well.”

Helpful Report

Posted 11 months ago

Dear Gordon, Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with our delivery times and the careful packaging of your tools. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again at ToolStore UK! Best wishes, The ToolStore UK Team

Posted 11 months ago

“The service from ToolStoreUK was great and I would definitely use them again.”

Helpful Report

Posted 11 months ago

Dear Customer, Thank you so much for your outstanding 5-star review! We’re thrilled to hear that you had a great experience with our service. Your satisfaction is our priority, and we look forward to welcoming you back to ToolStore UK in the future. Best wishes, The ToolStore UK Team

Posted 11 months ago

“Excellent all round. Super fast delivery and best price around”

Helpful Report

Posted 11 months ago

Dear Debra Thank you for your stellar 5-star review! We’re thrilled to know that you had a great experience with our fast delivery and competitive pricing. Your satisfaction is our priority, and we can’t wait to assist you again at ToolStore UK in the future! Best wishes, The ToolStore UK Team

Posted 11 months ago

“Great prompt service and delivery.. Part was missing, however this was sorted out within days with the part being sent directly from manufacturer. Definitely recommend and will use again.”

Helpful Report

Posted 11 months ago

Dear Will Thank you for your wonderful 5-star review! We’re thrilled to hear that you experienced prompt service and were satisfied with our quick resolution regarding the missing part. Your recommendation truly means a lot to us, and we look forward to assisting you again at ToolStore UK! Best wishes, The ToolStore UK Team

Posted 11 months ago

“Excellent in every respect Easy ordering on line. Excellent product and extremely good value. Excellent delivery through DPD. Toolstore could not have done better. Old style values In every respect”

Helpful Report

Posted 11 months ago

Dear Peter Thank you for your outstanding 5-star review! We’re thrilled to hear that you found the ordering process easy and that you were pleased with both our product quality and value. We take pride in our delivery service, so it’s great to know it met your expectations. Your kind words about our old-fashioned values truly resonate with us. We can’t wait to assist you again at ToolStore UK! Best wishes, The ToolStore UK Team

Posted 11 months ago

“This is the best place to order tools very good quality and price .and fast delivery”

Helpful Report

Posted 11 months ago

Dear Walter Thank you for your fantastic 5-star review! We’re thrilled to hear that you find our tools to be of great quality and well-priced. Fast delivery is something we take pride in, and we’re so glad it met your expectations. We look forward to your next visit to ToolStore UK! Best wishes, The ToolStore UK Team

Posted 11 months ago

“excellent first class service & top price”

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Posted 11 months ago

Dear Darren, Thank you for your excellent 5-star review! We're so pleased to hear that you enjoyed our first-class service and found our prices top-notch. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We’re looking forward to welcoming you back to ToolStore UK soon! Best regards, The ToolStore UK Team

Posted 11 months ago

“Great company to deal with thanks for everything”

Helpful Report

Posted 11 months ago

Dear Stanley Thank you so much for your kind 5-star review! We're delighted to hear that you had a great experience with us. Your support means a lot, and we’re always here to help. Looking forward to serving you again at Tool Store UK!

Posted 11 months ago

“Fast delivery, well-packaged, great price! Excellent quality.”

Helpful Report

Posted 11 months ago

Dear Customer, Thank you for your wonderful 5-star review! We're thrilled to hear that you were pleased with the fast delivery and quality of your order. Great pricing is always a priority for us, and it's fantastic to know you found it to be a great value. Your satisfaction means the world to us, and we can't wait to serve you again at ToolStore UK!

Posted 11 months ago

“Paid extra for next day delivery (11.02.25) e mails all week saying DPD were sorry they missed me, no delivery van had been near my house (CCTV). E mail Friday saying I could collect the package from my local Post Office on Saturday 15.02.25, 10 min's later another e mail saying the package was available to collect 14.02.25 I now have the package. The dust extractor is a fantastic bit of kit, however, your chosen delivery agents are a set of clowns, utterly useless.”

Helpful Report

Posted 11 months ago

Dear Customer, Thank you for taking the time to leave your feedback. We truly value your input and take all comments into consideration to continuously improve our service. We have reviewed the tracking history for your parcel, and it appears that on February 11th, DPD requested additional directions from you, as the driver was unable to locate your property. Unfortunately, despite two further delivery attempts on February 12th and 13th, the driver was still unable to find your address. As a result, the parcel was redirected to a nearby pickup shop, which is standard procedure when a delivery cannot be completed. We apologize for any inconvenience this may have caused. DPD sends tracking emails to all customers, providing the option to offer specific instructions for the driver or even upload images of your property to help with delivery. Thank you again for your review, and we’re pleased to hear you’re happy with the items. If you need further assistance, please don’t hesitate to reach out.

Posted 11 months ago

“Great service order arrived next day brilliant”

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Posted 11 months ago

Dear Mike Thank you for your fantastic 5-star review! We're thrilled to hear that your order arrived the next day. Providing speedy service is always our goal, and your kind words mean a lot to us. We appreciate your support and look forward to seeing you again at Tool Store UK!

Posted 11 months ago

“Totul a venit la timp,totul e perfect,multumesc frumos!”

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Posted 11 months ago

Dear Simion, Thank you for leaving this 5 star review, we really appreciate it.

Posted 11 months ago

“Very helpful customer service - responded extremely rapidly to an issue with my address and sorted it out immediately. Rapid delivery of the item I ordered which arrived well-packaged and in perfect condition.”

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Posted 11 months ago

Dear Dr Clare, Thank you so much for your fantastic 5-star review! We're delighted to hear that our customer service was able to assist you promptly with your address issue. Ensuring a swift and well-packaged delivery is our priority, and it's wonderful to know that your item arrived in perfect condition. We truly appreciate your kind words and look forward to serving you again at ToolStore UK!

Posted 11 months ago

“Really fast service”

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Posted 11 months ago

Dear Robert, Thank you for your wonderful 5-star review! We're thrilled to hear that you experienced our fast service. Speedy delivery is something we take pride in, and it's always great to know that we're meeting your expectations. Your support is greatly appreciated, and we can't wait to serve you again at ToolStore UK!

Posted 11 months ago

“Easy to order and arrived quickly”

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Posted 11 months ago

Dear Ralph, Thank you for your fantastic 5-star review! We're thrilled to hear that your ordering experience was easy and that your items arrived quickly. Your satisfaction is our top priority, and your kind feedback truly motivates us. We look forward to serving you again at ToolStore UK!

Posted 11 months ago

“NICE AND EASY BOOKING PROCESS AND ITEM'S ARRIVED VERY QUICKLY, WELL PACKED, AND AS THE ENGINEER HASNT MOANED ABOUT ANYTHING, THEY MUST BE ALL OK”

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Posted 11 months ago

Dear Colin, Thank you so much for your brilliant 5-star review! We're delighted to hear that you found our booking process nice and easy, and that your items arrived quickly and well-packaged. It’s great to know everything met your engineer's expectations too! Your positive feedback means a lot to us, and we can’t wait to assist you again at ToolStore UK!

Posted 11 months ago

“Goods sent promptly, thank you.”

Helpful Report

Posted 11 months ago

Dear Tony, Thank you for your wonderful 5-star review! We're pleased to hear that your goods were sent promptly. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to serving you again at ToolStore UK!

Posted 11 months ago

“Excellent service - item arrived promptly and was well packaged”

Helpful Report

Posted 11 months ago

Dear Neil, Thank you for your excellent 5-star review! We're delighted to hear that your item arrived promptly and was well packaged. Ensuring a smooth delivery experience is important to us, and your satisfaction means a lot. We appreciate your support and look forward to serving you again at ToolStore UK!

Posted 11 months ago

“Ordered a belle generator. Delivery was quick and tool store were the best price. Very happy with the gene and service received. Had to call for a cat receipt. Spoke to two people who couldn't be more helpful. Call was answered quickly and recieved the receipt quickly. Very happy with Toolstore and absolutely will be using them again.”

Helpful Report

Posted 11 months ago

Dear Mike, Thank you for your fantastic 5-star review! We’re thrilled to hear that you were pleased with the quick delivery and the competitive pricing of your Belle generator. It’s great to know our customer service team could assist you efficiently when you needed your receipt. Your satisfaction is our top priority, and we can’t wait to have the opportunity to serve you again at ToolStore UK!

Posted 11 months ago

ToolStore UK is rated 4.9 based on 3,335 reviews