ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,147 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,147 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returns information and supply are not good enough.”

Helpful Report

Posted 1 month ago

Hello Ken, We appreciate your feedback and are sorry to hear that you've found our returns information and supply not good enough. Please contact our customer service team, we have not had any form of contact from yourself in regards to this, so we are struggling to understand your feedback you have left us. If you would like to contact us to discuss this further we're happy to assist. Warm regards, Team ToolStore UK

Posted 4 weeks ago

“Quick delivery great price”

Helpful Report

Posted 1 month ago

Hello! Thank you for your review! We're happy to hear that you enjoyed our quick delivery and great pricing. It means a lot to us to know we met your expectations! We appreciate your support and look forward to seeing you again soon! Best wishes, Team ToolStore UK

Posted 4 weeks ago

“Good price, delivered quicker than anticipated. ( especially as essential kit) Excellent service thanks”

Helpful Report

Posted 1 month ago

Hello Paul! Thank you for your review! We’re so glad to hear that you found our prices competitive and that your delivery exceeded expectations. Providing orders promptly is a priority for us, and it’s wonderful to know we made a positive impression! We appreciate your kind words and look forward to serving you again in the future! Warm regards, Team ToolStore UK

Posted 4 weeks ago

“Fantastic service and brilliant product. Will definitely use again.”

Helpful Report

Posted 1 month ago

Hello Keith! Thank you for your review! We're delighted to hear that you were pleased with our service and product. Providing a brilliant experience is what we strive for, and it’s wonderful to know we hit the mark! We can’t wait to assist you again in the future! Best wishes, Team ToolStore UK

Posted 4 weeks ago

“Good service fast delivery. Thanks”

Helpful Report

Posted 1 month ago

Hello Tom! Thank you for your review! We’re thrilled to hear that you received good service and fast delivery. It’s our goal to provide a seamless shopping experience, and we’re glad we could deliver that for you! We hope to see you again soon for all your tool needs! Best wishes, Team ToolStore UK

Posted 4 weeks ago

“Fast Delivery”

Helpful Report

Posted 1 month ago

Hello Mary! Thank you for your review! We’re happy to hear that your delivery was fast. Providing timely service is a priority for us, and it’s wonderful to know that we met your expectations! We hope to see you again soon for all your tool needs! Best wishes, Team ToolStore UK

Posted 1 month ago

“This came quick and easy with loads of packing. It was more expensive to buy this great tool bag elsewhere they were the cheapest online free postage”

Helpful Report

Posted 1 month ago

Hello Luke! Thank you for your review! We're happy to hear that you found our tool bag to be a great value and that it arrived quickly and safely. Providing excellent prices and service is our priority, and we’re glad we could meet your expectations! We look forward to having you shop with us again soon! Warm regards, Team ToolStore UK

Posted 1 month ago

“Item delivered by courier next day, excellent service.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your review! We’re happy to hear that your item was delivered swiftly and that you had an excellent experience with our service. Fast delivery is something we strive for, and it’s great to know we met your expectations! We look forward to serving you again soon! Best wishes, Team ToolStore UK

Posted 1 month ago

“I was a little sceptical having not used this company before however the product was delivered quickly and I was kept updated on delivery etc first class service thank you”

Helpful Report

Posted 1 month ago

Hello Michael! Thank you for your review! We’re glad to hear that you had a positive experience with our service and that your order was delivered promptly. Keeping our customers informed throughout the process is important to us, and we’re glad it made a difference for you! We look forward to serving you again in the future! Warm regards, Team ToolStore UK

Posted 1 month ago

“Very quick delivery and cheaper than anywhere else, will use again.”

Helpful Report

Posted 1 month ago

Hello Criag! Thank you for your review! We’re pleased to hear that you experienced quick delivery and found our prices unbeatable. It’s always our goal to provide our customers with the best value and service! We can’t wait to serve you again in the future! Warm regards, Team ToolStore UK

Posted 1 month ago

“Arrived when stated and a great product”

Helpful Report

Posted 1 month ago

Hello Dave! Thank you for your review! We're happy to hear that your order arrived on time and that you're pleased with the product. It's always our goal to provide great service, and your feedback reassures us we're hitting the mark! We hope to see you again soon! Warm regards, Team ToolStore UK

Posted 1 month ago

“Great service delivered very quickly - sort of no nonsense service you always want”

Helpful Report

Posted 1 month ago

Hello Nigel! Thank you for your review! We're happy to hear that you experienced great service and quick delivery. We always aim to provide a no-nonsense service that our customers can rely on, and your feedback assures us we're on the right track! Looking forward to serving you again soon! Warm regards, Team ToolStore UK

Posted 1 month ago

“Goo prices, delivery. however a VAT invoice was not sent by e-mail-only with goods.This causes problems with our goods-in as our system cannot cope with Invoices sent wit goods”

Helpful Report

Posted 1 month ago

Hello Simon.! Thank you for your feedback! We're pleased to hear that you found our prices and delivery satisfactory. However, we apologize for the inconvenience regarding the VAT invoice not being sent via email. We understand how important this is for your goods-in process and will take your comments into account to improve our service. Your input is invaluable to us! Looking forward to serving you again! Warm regards, Team ToolStore UK

Posted 1 month ago

“Excellent service, however, I'm not a fan of Dpd as the huge boxes were left on mg front doorstep in full view of all... Instead of in my secure safe place.... Had to ring my daughter to go round n rescue them from possibly being stolen..... Please don't use Dpd in future......as I've never had a good experience with them!!!!”

Helpful Report

Posted 1 month ago

Hello philip! Thank you for your feedback! We're pleased to hear that you received excellent service. However, we sincerely apologize for the delivery issues you encountered with DPD. Your comments about their service are duly noted, and we'll certainly take them into consideration for future deliveries. Your security and satisfaction are our priorities, and we appreciate you bringing this to our attention. Looking forward to serving you again! Best wishes, Team ToolStore UK

Posted 1 month ago

“came very quickly very smooth transaction”

Helpful Report

Posted 1 month ago

Hello Gary! Thank you for your review! We’re glad to hear that your order arrived quickly and that the transaction was smooth. Your satisfaction means the world to us, and we appreciate your feedback! We look forward to helping you again soon! Warm regards, Team ToolStore UK

Posted 1 month ago

“Very good quality and very fast”

Helpful Report

Posted 1 month ago

Hello ! Thank you for your review! We're thrilled to hear that you found our products to be of very good quality and that your order arrived quickly. Customer satisfaction is our top priority, and your feedback truly motivates us to keep delivering the best. We look forward to serving you again soon! Warm regards, Team ToolStore UK

Posted 1 month ago

“Still not received my goods, 1 week after purchase and nothing, no messages when the items will be here 😔😔🤬🤬”

Helpful Report

Posted 1 month ago

Hello Craig, We're sorry to see you have left us a 1 star review and for the delay in receiving your parcel. As advised on both the phone calls with us and via emails, this was an issue within the DPD network. Once you raised with us to ourselves, we looked into this straight away and advised your parcel was on route back to us due to refusal. Since this we have confirmed with you that we have arranged for this to be sent back out to you on a next day service. - Due to arrive tomorrow. If there's anything else we can do to assist please let us know. Thank you Toolstore .

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Hello andrew! Thank you so much for your review! We’re so glad to hear that you experienced excellent service. Your satisfaction is our priority, and we truly appreciate your support. We can't wait to assist you again in the future! Warm regards, Team ToolStore UK

Posted 1 month ago

“A great service and tools were in great condition . Definitely will be buying again with this company .”

Helpful Report

Posted 1 month ago

Hello Alan! Thank you so much for your review! We're pleased to hear that you had a great experience with our service and that the tools met your expectations. Your support is incredibly important to us, and we can’t wait to serve you again! Warmest regards, Team ToolStore UK

Posted 1 month ago

“Would be happy to use again very happy with my purchase.”

Helpful Report

Posted 1 month ago

Hello! Thank you for your review! We’re delighted to hear that you’re happy with your purchase and would be keen to use us again. Your satisfaction is what we strive for, and it’s great to see we’ve met your expectations! We look forward to your next visit! Best wishes, Team ToolStore UK

Posted 1 month ago

ToolStore UK is rated 4.9 based on 3,147 reviews