ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 1,795 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 1,795 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was much cheaper than anywhere else and the delivery was really quick.”

Helpful Report

Posted 3 weeks ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 week ago

“When I made a mistake in the order the customer service person was quick to spot it, check with me and correct it. Delivery was quicker than I thought!”

Helpful Report

Posted 3 weeks ago

Dear Mike Thank you for taking the time to leave us a great 5 star review! It is very important to us to ensure our customers experience great aftercare service and we are very glad this was your experience with our customer services team able to assist you with your order quickly and efficiently. We hope you will keep us in mind for any of your future requirements.

Posted 1 week ago

“Excellent service”

Helpful Report

Posted 3 weeks ago

Dear Mrs. Ellis Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any enquiries you may have. We look forward to you shopping with us again in the future.

Posted 2 weeks ago

“This is my first time with toolstore and a pleasant one it was nice easy checkout and also a reasonable priced item”

Helpful Report

Posted 3 weeks ago

Dear Scott It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.

Posted 1 week ago

“delivery was quick well packaged just what i needed to finish job”

Helpful Report

Posted 3 weeks ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 week ago

“4 screws were missing from the packaging for DeWalt Strimmer. It was quickly sorted and the package arrived today. Thank you”

Helpful Report

Posted 3 weeks ago

Dear Jas Thank you for taking the time to leave us a great 5 star review! It is very important to us to ensure our customers experience great aftercare service and we are very glad this was your experience with our customer services team able to assist you with your issue quickly and efficiently. We hope you will keep us in mind for any of your future requirements.

Posted 1 week ago

“Very quick delivery from ordering. Dewalt multi tool set just as described.”

Helpful Report

Posted 3 weeks ago

Dear Customer Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. We hope you will keep us in mind for any of your future requirements.

Posted 2 weeks ago

“Very quick delivery at a great price. What's not to like?”

Helpful Report

Posted 3 weeks ago

Dear Mr. Aspden Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 weeks ago

“Great service fast delivery and great product”

Helpful Report

Posted 3 weeks ago

Dear Mr. Kelsey Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any enquiries you may have. We look forward to you shopping with us again in the future.

Posted 2 weeks ago

“Just agreat all round service every time we have had items from them.From order to delivery.”

Helpful Report

Posted 3 weeks ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 week ago

“I needed a nail gun and required some specific information. ToolStore UK was the first to respond with a detailed answer (some companies didn't bother to reply at all!). With this sort of customer service, I was happy to purchase the goods from this company in the full knowledge that they believe in the maxim "the customer first". Other companies take note: if you want to survive, always treat the customer as your biggest potential asset.”

Helpful Report

Posted 3 weeks ago

Dear Mick It is reviews like this that make our day! Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. We are very glad this was your experience of our service and look forward to assisting you again in the future.

Posted 1 week ago

“Arrived when expected , good price”

Helpful Report

Posted 3 weeks ago

Dear Mrs. Wilson Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 weeks ago

“Excellent service as before, would recommend”

Helpful Report

Posted 3 weeks ago

Dear Mr. Hassan Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 weeks ago

“First time using ToolStore UK and I have to say the service was excellent, the tool arrived the next day and I was kept informed of the delivery at each stage. The only thing was the box was damaged but the DPD driver took a photo, luckily the product inside was not damaged. I will have no hesitation in using you again.”

Helpful Report

Posted 3 weeks ago

Dear Philip It is reviews like this that make our day. Your comments highlight everything we strive to provide for our valued customers, with both customer support before and after making a purchase with us. We look forward to assisting you again in the future.

Posted 1 week ago

“My order arrived surprisingly quickly via a reputable courier in first class condition. I haven't used the DeWalt saw I purchased yet so I am unable to comment further but all looks good.”

Helpful Report

Posted 4 weeks ago

Dear Mr Patrick ,Thank you for taking the time to rate ToolStore UK with 5 stars. We truly appreciate it! We are delighted to hear that your order arrived quickly and in first-class condition, courtesy of a reputable courier. It's always great to know that our customers receive their products promptly and in excellent condition. We understand that you haven't had the chance to use the DeWalt saw you purchased yet, but we assure you that our products are of the highest quality. If you have any questions or need assistance in the future, please don't hesitate to reach out to our dedicated customer service team. We are here to help! Once again, thank you for your positive feedback and for choosing ToolStore UK. Best regards, Tool Store UK

Posted 4 weeks ago

“Brilliant customer Services.”

Helpful Report

Posted 4 weeks ago

Dear Mr Al-Obaidy Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again. Best regards Tool Store UK Team

Posted 4 weeks ago

“Purchased my Stihl pressure washer at a great price - communication was excellent and good to order from a company that uses DPD to deliver its goods”

Helpful Report

Posted 4 weeks ago

Dear Andrew We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future. Best regards Tool Store UK Team

Posted 4 weeks ago

“Lowest price I could find, prompt delivery - all good! *****”

Helpful Report

Posted 4 weeks ago

Dear Mr. Naish, Thank you so much for taking the time to rate Tool Store UK with a fantastic 5-star review! We truly appreciate your kind words, and we are thrilled to know that we met your expectations. Should you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, Tool Store UK Team

Posted 4 weeks ago

“Price was excellent and delivery was spot on. Very pleased.”

Helpful Report

Posted 1 month ago

Posted 4 weeks ago

“Excellent service. Goods arrived promptly within the timeframe promised with everything in good order.”

Helpful Report

Posted 1 month ago

Dear Mr Turner, Thank you so much for your wonderful 5-star rating of Tool Store UK! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. Customer satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing ToolStore UK. We truly value your support and look forward to serving you again in the future. Best regards, Tool Store UK Team

Posted 4 weeks ago

ToolStore UK is rated 4.9 based on 1,795 reviews