ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,029 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for a faster delivery service but that didn’t happen. At least I was updated in advance without having to follow up and was refunded the delivery fee.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your feedback! We're sorry to hear that the faster delivery service didn't go as planned, but we're glad you appreciated the proactive updates and refund. Your experience is important to us, and we strive to improve with every order. Warm regards, Team ToolStore UK

Posted 1 month ago

“Great quality.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're delighted to hear that you're pleased with the quality of our products. Your satisfaction is our goal, and your positive feedback motivates us to keep delivering top-notch service. Warmest regards, Team ToolStore UK

Posted 1 month ago

“Great selection of tools. Very well priced. Swift delivery and well packaged. Normal delivery was within the 4 days and the next day delivery was on time too.”

Helpful Report

Posted 1 month ago

Hello, Thank you so much for your review! We're thrilled to hear that you found our selection of tools to be well-priced and that the delivery exceeded your expectations. We always aim to ensure that your shopping experience is as smooth as possible. Best wishes, Team ToolStore UK

Posted 1 month ago

“Excellent service and very efficient.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your ]review! We're pleased to hear that you experienced excellent service and efficiency. Your satisfaction means the world to us, and we appreciate your support! Best wishes, Team ToolStore UK

Posted 1 month ago

“Great service prices very reasonable.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your kind words! We're so pleased to hear that you enjoyed our service and found our prices reasonable. Your support means a lot to us and encourages us to continue delivering great experiences. Warm regards, Team ToolStore UK

Posted 1 month ago

“Purchased two Dewalt XR tool and was very happy with the price and speed of delivery. Will definitely use again.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're so glad to hear you were happy with the price and speedy delivery of your Dewalt XR tools. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, Team ToolStore UK

Posted 1 month ago

“Competitive pricing, excellent delivery service, top company.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're delighted to hear that you found our pricing competitive and our delivery service excellent. Your support means a lot to us, and we are committed to maintaining the high standards you've come to expect. Best wishes, Team ToolStore UK

Posted 1 month ago

“Dispatch and Delivery was very quick, I was kept updates throughout my order. Product was as advertised. Will definitely use ToolStore UK again.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're pleased to hear that you found our dispatch and delivery to be quick and that you appreciated the updates. It’s great to know that the product met your expectations. We look forward to serving you again! Warm regards, Team ToolStore UK

Posted 1 month ago

“Very competitive price and item arrived next day which we weren’t expecting as I ordered on a Friday afternoon. All in all very happy and can recommend.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're glad that you found our prices competitive and that your order arrived promptly, especially on a Friday. Your recommendation means a lot to us, and we're glad we could exceed your expectations. Best wishes, Team ToolStore UK

Posted 1 month ago

“Ultra fast delivery. Ordered early friday morning, delivered Saturday (didn't pay extra for saturday delivery). Great service and they're now my goto store for new tools.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're delighted to hear that you experienced ultra-fast delivery and that we've become your go-to store for tools. Your support means a lot to us, and we're here whenever you need us! Warm regards, Team ToolStore UK

Posted 1 month ago

“This purchase was the first time have used ToolStore and I am very pleased with my purchase, the price and the delivery. Full marks. Very professional service and I will include them in my preferred list of suppliers.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're happy to hear that your first experience with ToolStore met your expectations in terms of purchase satisfaction, pricing, and delivery service. It's fantastic to be included in your list of preferred suppliers, and we look forward to serving you again in the future! Best wishes, Team ToolStore UK

Posted 1 month ago

“Great buy, great service.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your feedback! We're so pleased to hear that you found your purchase to be a great buy and that our service met your expectations. Your support means the world to us! Best wishes, Team ToolStore UK

Posted 1 month ago

“Very good price, excellent delivery. Spot on!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're really pleased to hear that you found our prices good and that your delivery experience was excellent. It's always our aim to provide the best service possible. Best regards, Team ToolStore UK

Posted 1 month ago

“Ordering process went slighrly wrong -not Toolstores fault - their customer support responded promptly and helpfully, thank you”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're glad to hear that our customer support was able to assist you promptly. Your appreciation means a lot to us, and we're always here to help with any issues you might encounter. Best wishes, Team ToolStore UK

Posted 1 month ago

“Good service & quick delivewry. Excellent”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're thrilled to know you had a good experience with our service and that your delivery was quick. Your satisfaction is our top priority, and we truly appreciate your kind words. Cheers, Team ToolStore UK

Posted 1 month ago

“Brilliant service delivered within 3 days of ordering. Very well protected goods by air filled plastic bags and a box within a box. Great price very competitive , what more do you need ? will definitely recommend and use again when required.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're pleased to hear that you received your order quickly and safely. We pride ourselves on our competitive pricing and top-notch packaging, and it’s great to know we met your expectations. Your recommendation means a lot to us! Best wishes, Team ToolStore UK

Posted 1 month ago

“Prompt service and delivery”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We’re glad to hear that you experienced prompt service and delivery—efficient service is what we aim for! Your feedback means a lot to us, and we’re here for any future needs you may have. Warm regards, Team ToolStore UK

Posted 1 month ago

“Ordered late Wednesday night. Expected delivery Friday as they offered next day delivery. I ordered late so assumed friday. Received no confirmation email after purchase . Heard nothing by Monday so I called them to ask when I could expect delivery . Was told there had been an error and it hadn't been sent . Was then told Tuesday. Eventually turned up Thursday!!! No communication from the company until I actually rang to see what was happening. Product was cheaper but that didn't make up for late delivery which my customer suffered as I couldn't complete the job until the new tool turned up. Extremely frustrating . Oh and was told they would send an email explaining what happened but nothing sent.”

Helpful Report

Posted 1 month ago

Hello Andrew, We truly apologise for the delivery issues you've encountered. It's understandable how frustrating it must have been for you. We strive to provide clear communication and timely deliveries. We have emailed you in regards to this review, your first point of contact was 12th August which we responded to and have been in consistent communication. We can see this was received yesterday Wednesday 13th august which we advised this would be. Warm regards, Team ToolStore UK

Posted 1 month ago

“Very competitively priced, couldn’t find cheaper. Arrived as forecasted. This purchase was any customer should expect from a company, simple transaction, great price, swift delivery. Excellent 5 Star*”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We’re delighted to hear that you found our pricing competitive and that your delivery was on point. Providing a seamless shopping experience is what we strive for, and your feedback truly inspires us. Best wishes, Team ToolStore UK

Posted 1 month ago

“Easy to deal with, great communication”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review! We're delighted to hear that you found it easy to deal with us and appreciated our communication. Your satisfaction is our priority, and we're here to help anytime! Best wishes, Team ToolStore UK

Posted 1 month ago

ToolStore UK is rated 4.9 based on 3,029 reviews