ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.89

4.9 Rating 2,834 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,834 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a nail gun and Got to say I was suspicious about this company's significantly cheaper prices. I made contact via chat and all my questions were answered promptly and clearly that gave me the assurance they were genuine. Ordered and it arrived next day exactly as expected. Will definitely use again.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your fantastic review! We're delighted to hear that our chat support gave you the confidence you needed and that your order arrived right on time. Your satisfaction is our top priority, and we can't wait to have the opportunity to assist you again in the future! Warm wishes, Team ToolStore UK

Posted 2 weeks ago

“Competitive price on a Makita drill/driver body. Prompt delivery.”

Helpful Report

Posted 2 weeks ago

Hi Philip, Thank you for your review! We’re glad to hear that you found our pricing competitive and that the delivery was prompt. It’s always our goal to provide our customers with both quality products and great service! Looking forward to assisting you again soon! Best wishes, Team ToolStore UK

Posted 2 weeks ago

“1st time I have used them. Price was good and delivery was excatly as described. Easy to deal with from start to finish. Will use again.”

Helpful Report

Posted 2 weeks ago

Hi Nicholas , Thank you for your review! We're glad to hear that your experience with us was smooth from start to finish and that you found our prices competitive. It means a lot to us to know you'll be coming back! Looking forward to serving you again soon! Best wishes, Team ToolStore UK

Posted 2 weeks ago

“They were very efficient, delivered on time and answered every subsequent question I asked”

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Posted 2 weeks ago

Hi there, Thank you for your review! We’re pleased to hear that you found our service efficient and that we were able to address all your questions. Your feedback inspires us to continually improve and provide the best experience possible! We can’t wait to assist you again soon! Best wishes, Team ToolStore UK

Posted 2 weeks ago

“Fairly priced with quick dispatch, and good communication from toolstore sales”

Helpful Report

Posted 3 weeks ago

Hi Mr Smith, Thank you for your positive review! We're delighted to hear that you found our prices fair and appreciated our quick dispatch and communication. Your feedback truly fuels our commitment to providing excellent service! We look forward to having the pleasure of serving you again in the future! Warm regards, Team ToolStore UK

Posted 3 weeks ago

“Good quality item well packed arrived on time”

Helpful Report

Posted 3 weeks ago

Hello Dinah, Thank you so much for your review! We're thrilled to hear that your item arrived on time and in great condition. Your feedback is greatly appreciated and motivates us to keep up the good work! We look forward to serving you again soon! Best regards, Team ToolStore UK

Posted 3 weeks ago

“Very prompt delivery, excellent communication, well pcked. Thank you”

Helpful Report

Posted 3 weeks ago

Hi Julia, Thank you for your lovely review! We're happy to hear that you experienced prompt delivery, excellent communication, and careful packing. Your satisfaction truly makes our efforts worthwhile! We can’t wait to assist you again in the future! Warm regards, Team ToolStore UK

Posted 3 weeks ago

“Great price, came as described, quick delivery.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review! We're happy to hear that you were pleased with the great price, prompt delivery, and that your item arrived as described. Your satisfaction is our top priority, and we appreciate your feedback! Looking forward to serving you again soon! Best wishes, Team ToolStore UK

Posted 3 weeks ago

“First time buyer but not the last. This is a great company and the customer service is excellent. Fast dispatching and goods in perfect condition. Can’t say enough good things about ToolStore.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your fantastic review! We're delighted to hear that you had a positive experience as a first-time buyer. Your compliments about our customer service and fast dispatch truly mean the world to us! We're excited to welcome you back for your next purchase. Warm wishes, Team ToolStore UK

Posted 3 weeks ago

“Excellent thanks no problem at all great service,great packaging and delivery out of this world.lthanks again.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you so much for your review! We're thrilled to hear that you appreciated our service, packaging, and delivery. Your kind words mean a lot to us and inspire us to keep up the great work! We look forward to serving you again soon! Best wishes, Team ToolStore UK

Posted 3 weeks ago

“Order Sunday PM, delivered Tuesday morning brilliant service”

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Posted 3 weeks ago

Hi there, Thank you for your review! We're so pleased to hear that you enjoyed our quick delivery service. Making our customers happy is what we strive for, and your feedback truly brightens our day! We can't wait to assist you again soon! Best wishes, Team ToolStore UK

Posted 3 weeks ago

“Fast service. Great price.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your review! We're glad to hear that you experienced fast service and found our prices great. Your satisfaction is our priority, and your feedback encourages us to keep delivering our best. We look forward to your next visit! Best wishes, Team ToolStore UK

Posted 3 weeks ago

“Excellent product. I would also say the delivery was exceptional.”

Helpful Report

Posted 3 weeks ago

Hi Paul, Thank you for your review! We're delighted to hear that you found our product excellent and that the delivery exceeded your expectations. Your positive feedback truly motivates us! We can't wait to serve you again in the future! Warm regards, Team ToolStore UK

Posted 3 weeks ago

“Great service, fast delivery. Highly recommended”

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Posted 3 weeks ago

Hi Marek , Thank you for your review! We’re thrilled to hear that you experienced great service and fast delivery. Your recommendation means a lot to us, and we’re grateful for your support! Looking forward to serving you again soon! Warm regards, Team ToolStore UK

Posted 3 weeks ago

“As advertised and delivery efficient”

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Posted 3 weeks ago

Hi Graham, Thank you for your review! We’re glad to hear that you found our delivery to be efficient and that we delivered exactly as advertised. Your feedback is important to us, and we’re glad we could meet your expectations! We look forward to serving you again in the future! Warm regards, Team ToolStore UK

Posted 3 weeks ago

“Excellent service. Very quick delivery”

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Posted 3 weeks ago

Hi Mr, Thank you for your review! We’re happy to hear that you received excellent service and experienced quick delivery. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations! Looking forward to serving you again soon! Warm regards, Team ToolStore UK

Posted 3 weeks ago

“Competitive prices and brilliant customer service with fast delivery.”

Helpful Report

Posted 3 weeks ago

Hi Gary. Thank you for your review! We’re delighted to hear you found our prices competitive and our customer service to be brilliant. Fast delivery is something we take pride in, and it’s fantastic to know we met your expectations! We appreciate your support and look forward to serving you again in the future! Warm regards, Team ToolStore UK

Posted 3 weeks ago

“Courteous, polite and prompt communication from Customer services regarding delivery and enquiries set the tone for an outstanding experience with ToolStore UK. From start to finish, everything about this purchase exceeded expectations. The Dewalt hedge trimmer I purchased was competively priced and packaged with care and attention, sent using a next day delivery courier. What really impressed me, though, was the level of service. Every question I had was answered quickly and thoroughly, delivery was smooth, and I was kept in the loop at every stage. In a world where customer care often feels like an afterthought, ToolStore UK genuinely stood out. 5 stars and more. I wouldn’t hesitate to recommend this to anyone looking for a popular branded, dependable, well-designed powertool backed by a team that truly values its customers. A fantastic experience all around!”

Helpful Report

Posted 3 weeks ago

Hi bekisandla, Thank you for your fantastic review! We’re thrilled to hear that our customer service made such a positive impact on your experience. It's our mission to provide prompt and thorough communication, and we’re delighted to know you felt supported every step of the way. Your high praise for our service and the Dewalt hedge trimmer means a lot to us! Thank you for recommending us and for being a valued customer. We look forward to serving you again! Warm regards, Team ToolStore UK

Posted 3 weeks ago

“Very quick turn round , excellent service .”

Helpful Report

Posted 3 weeks ago

Hi Tony, Thank you for your review! We're glad to hear that you enjoyed our quick turnaround and excellent service. It’s our pleasure to serve you, and your kind words motivate us to keep delivering our best! Warm regards, Team ToolStore UK

Posted 3 weeks ago

“Everything as described , prompt delivery Tool as described Second time dealing with toolstore and I will again”

Helpful Report

Posted 3 weeks ago

Hi Paul, Thank you for your review! We’re so pleased to hear that your experience has been consistently positive. Prompt delivery and accurate descriptions are what we strive for, and it’s great to know you’re coming back for more! Warm regards, Team ToolStore UK

Posted 3 weeks ago

ToolStore UK is rated 4.9 based on 2,834 reviews