ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,873 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,873 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

Write Your review

Tell us how ToolStore UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service and excellent customer service”

Helpful Report

Posted 2 months ago

Hi David! Thank you for the lovely feedback! We’re so glad to hear that you are happy with both the customer service you received and our speedy service. This is exactly what we strive for so we really appreciate you taking the time to feed this back. Thank you again for shopping with us! Kind regards, Team ToolStore UK

Posted 2 months ago

“The product arrived as described, however, I paid for a quick delivery and wrote where to leave the item if no one was in but it took two deliveries and four days before the item was delivered to me. I was a little disappointed with the delivery.”

Helpful Report

Posted 2 months ago

Hi Ann! Thank you for taking the time to leave us a review - this is always much appreciated! We are sorry to hear that there was a delay with DPD delivering your goods - should you ever have any issues at all, please contact us via phone or email and our customer services team are always more that happy to assist with any issues that you may have. We have gone ahead and refunded the premium carriage charge paid for the inconvenient caused and this will be raised directly with DPD. We have emailed you confirmation of refund so should you require anything else, please respond to our email or give us a call. Warm regards, ToolstoreUK.

Posted 2 months ago

“Received the product on time, although disappointed with the packaging, which was not sealed. Having emailed Toolstore UK about the packaging, which could have resulted in missing products, no reply was received.”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for sharing your experience. We’re sorry to hear the packaging wasn’t sealed and that you didn’t receive a reply to your email. This isn’t up to our standard, and we’ve noted your feedback for follow-up. If you’d like us to look into this further, please contact our team and we’ll assist. Kind regards, Team ToolStore UK

Posted 2 months ago

“Easy to order postage is what you pay for”

Helpful Report

Posted 2 months ago

Hello Michael, Thanks for the review! If you need anything else, just let us know. Kind regards, Team ToolStore UK

Posted 2 months ago

“Great service fast delivery great product and price will definitely be shopping with this company again highly recommended”

Helpful Report

Posted 2 months ago

Hello Martin, Thanks for the review! We’re glad everything ran smoothly! If you need anything else, just let us know. Kind regards, Team ToolStore UK

Posted 2 months ago

“Excellent service, goods received next day. Will use again”

Helpful Report

Posted 2 months ago

Hello Dan, Thanks for the review! We’re glad you had excellent service and that your goods arrived next day. If you need anything else, just let us know. Kind regards, Team ToolStore UK

Posted 2 months ago

“Great price exeptional help by the phone team 5star. Thank you”

Helpful Report

Posted 2 months ago

Hello Mike, Thanks for the feedback! We’re glad you found the price great and the phone team helpful. If you need anything else, just let us know. Kind regards, Team ToolStore UK

Posted 2 months ago

“Competitive price, delivery within timescale.”

Helpful Report

Posted 2 months ago

Hello Ian, Thanks for the feedback! We’re glad you found the price competitive and delivery within timescale. If you need anything else, just let us know. Kind regards, Team ToolStore UK

Posted 2 months ago

“Excellent service, very competitive price. Order delivered quickly and kept well updated on delivery time. Would highly recommend”

Helpful Report

Posted 2 months ago

Hello, Thanks for the 5 stars! We’re glad you were happy with everything. If you need anything else, just let us know. Kind regards, Team ToolStore UK

Posted 2 months ago

“Ordered a mitre saw it came”

Helpful Report

Posted 3 months ago

Hello Karl, Thanks for the 5 stars! If you need any help with it, just let us know. Kind regards, Team ToolStore UK

Posted 2 months ago

“Excellent ordering and very quick delivery.”

Helpful Report

Posted 3 months ago

Hello Julie, Thanks for the 5 stars! We’re glad you had an everything ran smoothly and you are happy with everything! We look forward to assisting you again in the future. Kind regards, Team ToolStore UK

Posted 2 months ago

“Ordered my Makita pressure washer from ToolStore, it was very competitively priced. Arrived on time, well protected in two boxes. Very pleased with my purchase. Would recommend ToolStore very highly.”

Helpful Report

Posted 3 months ago

Hello Peter, Thanks for the feedback. We’re glad you happy with everything and it all ran smoothly for you with the delivery! We love that you would recommend us, we look forward to serving you again in the future. Kind regards, Team ToolStore UK

Posted 3 months ago

“It does what it says on the box”

Helpful Report

Posted 3 months ago

Hello, Thanks for the feedback, we’re glad you're happy with the item. We look forward to serving you again in the future. Kind regards, Team ToolStore UK

Posted 3 months ago

“very efficient and good service”

Helpful Report

Posted 3 months ago

Hello, Thanks for the 5 stars! We’re glad you found our service efficient. We look forward to assisting you again in the future. Kind regards, Team ToolStore UK

Posted 3 months ago

“Very happy with my purchase which arrived well packaged and much quicker than expected even though DPD delivered it to the wrong address. Many thanks!!”

Helpful Report

Posted 3 months ago

Hello, Thanks for the feedback! We’re glad your purchase arrived well packaged and much quicker than expected, even though DPD delivered it to the wrong address. We hope to see you again soon! Kind regards, Team ToolStore UK

Posted 3 months ago

“Goods arrived very promptly, well packed and in perfect condition. Thank you!”

Helpful Report

Posted 3 months ago

Hello, Thanks for the 5 stars! We’re glad the goods arrived quickly and efficiently. Appreciate you choosing ToolStore UK. Kind regards, Team ToolStore UK

Posted 3 months ago

“Just bought a Makita pressure washer, just a light weight battery one , does a good job, not too violent for the new patio.”

Helpful Report

Posted 3 months ago

Hello, Thanks for the review! We’re glad you're happy with your new Makita pressure washer, enjoy your new patio! We hope to see you again soon. Kind regards, Team ToolStore UK

Posted 3 months ago

“Wonderful. Service kept informed when delivery would be .The Person who delivered the product.even carried it to the Garden Very happy”

Helpful Report

Posted 3 months ago

Hello, Thanks for the review! We’re glad everything ran smoothly for you, we're pleased that there is still kindness in the world and they helped carry this to the garden for you. Enjoy your new Hozelock item! Kind regards, Team ToolStore UK

Posted 3 months ago

“Excellent product, just what we needed and at the bsst price we could find”

Helpful Report

Posted 3 months ago

Hello, Thanks for the 5-star ! We’re glad the product is exactly what you needed and you are happy with the price! Kind regards, Team ToolStore UK

Posted 3 months ago

“Tool delivery very good. But arrived with a non functional battery”

Helpful Report

Posted 3 months ago

Hi Allister, Thanks for your review. We’re sorry to hear the battery arrived non-functional. I can see our customer services team have now resolved this for you, we hope to see you again int he future! Kind regards, Team ToolStore UK

Posted 3 months ago

ToolStore UK is rated 4.9 based on 3,873 reviews