ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,845 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,845 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service prices very reasonable.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your kind words! We're so pleased to hear that you enjoyed our service and found our prices reasonable. Your support means a lot to us and encourages us to continue delivering great experiences. Warm regards, Team ToolStore UK

Posted 1 year ago

“Purchased two Dewalt XR tool and was very happy with the price and speed of delivery. Will definitely use again.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're so glad to hear you were happy with the price and speedy delivery of your Dewalt XR tools. Your support means a lot to us, and we look forward to serving you again in the future! Warm regards, Team ToolStore UK

Posted 1 year ago

“Competitive pricing, excellent delivery service, top company.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're delighted to hear that you found our pricing competitive and our delivery service excellent. Your support means a lot to us, and we are committed to maintaining the high standards you've come to expect. Best wishes, Team ToolStore UK

Posted 1 year ago

“Dispatch and Delivery was very quick, I was kept updates throughout my order. Product was as advertised. Will definitely use ToolStore UK again.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're pleased to hear that you found our dispatch and delivery to be quick and that you appreciated the updates. It’s great to know that the product met your expectations. We look forward to serving you again! Warm regards, Team ToolStore UK

Posted 1 year ago

“Very competitive price and item arrived next day which we weren’t expecting as I ordered on a Friday afternoon. All in all very happy and can recommend.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're glad that you found our prices competitive and that your order arrived promptly, especially on a Friday. Your recommendation means a lot to us, and we're glad we could exceed your expectations. Best wishes, Team ToolStore UK

Posted 1 year ago

“Ultra fast delivery. Ordered early friday morning, delivered Saturday (didn't pay extra for saturday delivery). Great service and they're now my goto store for new tools.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're delighted to hear that you experienced ultra-fast delivery and that we've become your go-to store for tools. Your support means a lot to us, and we're here whenever you need us! Warm regards, Team ToolStore UK

Posted 1 year ago

“This purchase was the first time have used ToolStore and I am very pleased with my purchase, the price and the delivery. Full marks. Very professional service and I will include them in my preferred list of suppliers.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're happy to hear that your first experience with ToolStore met your expectations in terms of purchase satisfaction, pricing, and delivery service. It's fantastic to be included in your list of preferred suppliers, and we look forward to serving you again in the future! Best wishes, Team ToolStore UK

Posted 1 year ago

“Great buy, great service.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback! We're so pleased to hear that you found your purchase to be a great buy and that our service met your expectations. Your support means the world to us! Best wishes, Team ToolStore UK

Posted 1 year ago

“Very good price, excellent delivery. Spot on!”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're really pleased to hear that you found our prices good and that your delivery experience was excellent. It's always our aim to provide the best service possible. Best regards, Team ToolStore UK

Posted 1 year ago

“Ordering process went slighrly wrong -not Toolstores fault - their customer support responded promptly and helpfully, thank you”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're glad to hear that our customer support was able to assist you promptly. Your appreciation means a lot to us, and we're always here to help with any issues you might encounter. Best wishes, Team ToolStore UK

Posted 1 year ago

“Good service & quick delivewry. Excellent”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're thrilled to know you had a good experience with our service and that your delivery was quick. Your satisfaction is our top priority, and we truly appreciate your kind words. Cheers, Team ToolStore UK

Posted 1 year ago

“Brilliant service delivered within 3 days of ordering. Very well protected goods by air filled plastic bags and a box within a box. Great price very competitive , what more do you need ? will definitely recommend and use again when required.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're pleased to hear that you received your order quickly and safely. We pride ourselves on our competitive pricing and top-notch packaging, and it’s great to know we met your expectations. Your recommendation means a lot to us! Best wishes, Team ToolStore UK

Posted 1 year ago

“Prompt service and delivery”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We’re glad to hear that you experienced prompt service and delivery—efficient service is what we aim for! Your feedback means a lot to us, and we’re here for any future needs you may have. Warm regards, Team ToolStore UK

Posted 1 year ago

“Ordered late Wednesday night. Expected delivery Friday as they offered next day delivery. I ordered late so assumed friday. Received no confirmation email after purchase . Heard nothing by Monday so I called them to ask when I could expect delivery . Was told there had been an error and it hadn't been sent . Was then told Tuesday. Eventually turned up Thursday!!! No communication from the company until I actually rang to see what was happening. Product was cheaper but that didn't make up for late delivery which my customer suffered as I couldn't complete the job until the new tool turned up. Extremely frustrating . Oh and was told they would send an email explaining what happened but nothing sent.”

Helpful Report

Posted 1 year ago

Hello Andrew, We truly apologise for the delivery issues you've encountered. It's understandable how frustrating it must have been for you. We strive to provide clear communication and timely deliveries. We have emailed you in regards to this review, your first point of contact was 12th August which we responded to and have been in consistent communication. We can see this was received yesterday Wednesday 13th august which we advised this would be. Warm regards, Team ToolStore UK

Posted 1 year ago

“Very competitively priced, couldn’t find cheaper. Arrived as forecasted. This purchase was any customer should expect from a company, simple transaction, great price, swift delivery. Excellent 5 Star*”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We’re delighted to hear that you found our pricing competitive and that your delivery was on point. Providing a seamless shopping experience is what we strive for, and your feedback truly inspires us. Best wishes, Team ToolStore UK

Posted 1 year ago

“Easy to deal with, great communication”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're delighted to hear that you found it easy to deal with us and appreciated our communication. Your satisfaction is our priority, and we're here to help anytime! Best wishes, Team ToolStore UK

Posted 1 year ago

“Excellent tool, well packed and is already at work for me. Extar bonus was that it was delivered next day to the Isle of Wight which I can assure you is a rare thing. Price was also excellent.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your review! We're thrilled that you're happy with your tool and that it arrived so quickly to the Isle of Wight—it's always great to hear about our shipping success stories! We appreciate your recognition of our pricing as well. Warm wishes, Team ToolStore UK

Posted 1 year ago

“Great service with a very reasonable price for the Metabo thickness planer which I’m very pleased with. Highly recommend and will use again.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're thrilled to hear that you're pleased with the service and the Metabo thickness planer. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Team ToolStore UK

Posted 1 year ago

“Item was delivered promptly, was well packaged. Hose connection leaked ,but made a simple repair.”

Helpful Report

Posted 1 year ago

Hello ian, Thank you for your review! We’re pleased to hear that your item was delivered promptly and well packaged. We're sorry to learn about the hose connection leak but are glad you were able to make a repair. Your feedback is important to us and helps us improve. Best wishes, Team ToolStore UK

Posted 1 year ago

“Processed my order immediately and on its way, unfortunately DPD did not deliver when they should. Messaged toolstore and they refunded the next day delivery cost. Excellent customer service.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're so glad to hear that our customer service team was able to assist you promptly regarding the delivery issue. Your satisfaction is incredibly important to us! Warm regards, Team ToolStore UK

Posted 1 year ago

ToolStore UK is rated 4.9 based on 3,845 reviews