ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,663 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great price and delivery within a couple of days - excellent”

Helpful Report

Posted 2 years ago

Dear Richard Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Happy to see you confirm order before sending and all arrived well.”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Best price found and delivered promptly as advertised.”

Helpful Report

Posted 2 years ago

Dear Terry We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 2 years ago

“Quick delivery, good customer service”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Great customer service and speedy delivery”

Helpful Report

Posted 2 years ago

Dear Claire We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 2 years ago

“Really good service. Late Christmas gift, very prompt delivery and the small torch ordered looks of excellent quality.”

Helpful Report

Posted 2 years ago

Dear Customer We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 2 years ago

“Excellent quick delivery”

Helpful Report

Posted 2 years ago

Dear Julia Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Very efficient service, excellent value for money, very fast delivery”

Helpful Report

Posted 2 years ago

Dear Russell Thank you for taking the time to leave us your review! Your comments highlight everything we strive to provide for our valued customers, great choice of goods, competitive prices and 5 star service! We are so glad this was your experience and we look forward to assisting you again in the future.

Posted 2 years ago

“Very bad on Delivery ( paid for it. ).. Dpd (their associate) delivered my parcel ( to the collection point) miles away.. that's why asked for refund..”

Helpful Report

Posted 2 years ago

Dear Neculai, Thank you for taking the time to leave this review, we do read all comments and we try to take any feedback on board where possible. Our courier partner DPD has many different delivery options that customers can utilise in order to ensure that they receive their goods, and one of these options involves goods being delivered to a pickup shop if the customer is not home as this allows them to collect their goods the same day. I understand that there were some issues with your delivery so you requested a full refund, so we actioned this accordingly for you and we are sorry for any inconvenience this may have caused you. Thank you again for leaving this valuable feedback!

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“First class deliverey”

Helpful Report

Posted 2 years ago

Dear Customer We are pleased to read that your experience of our service, delivery and our pricing were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 2 years ago

“Fantastic customer service. Highly recommended.”

Helpful Report

Posted 2 years ago

Dear Robin Thank you for taking the time to leave us a great review and 5 star rating! The team is always happy to assist with any enquiries you may have. We look forward to you shopping with us again in the future.

Posted 2 years ago

“Have purchase from Toolstore a few times and never had any issues. Good prices and quick delivery even near Christmas 👍”

Helpful Report

Posted 2 years ago

Dear Andrew Thank you for leaving us a great review and for your repeat custom. We are always glad to hear our valued customers are happy with their purchase and our service and glad this was your experience. We look forward to assisting you again in the future!

Posted 2 years ago

“Very fast service ordered 3.45pm drill was with me next morning thanks”

Helpful Report

Posted 2 years ago

Dear Adrian Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Very competitive prices and excellent service, definitely recommend ToolStore.”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Great service from ToolStore. Only issue was with DPD who delivered to the wrong house despite having a photo and what3words location. Pity it spoilt the experience.”

Helpful Report

Posted 2 years ago

Dear Mr Trueman, Thank you for taking the time to leave this review, and we are sorry that you were not 100% happy with your delivery. I have checked our emails and I cannot see any communication from you regarding this, so hopefully your issue is resolved, but our customer services team are always on hand should you have any issues after your delivery has been made and we are more than happy to assist customers where required. Thank you for choosing ToolStoreUK for your recent purchase.

Posted 2 years ago

“Fantastic delivery service also the price was very competitive, I definitely would recommend this company .”

Helpful Report

Posted 2 years ago

Dear Ken Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 2 years ago

“Good website, easy to use. Good communications and quick delivery.”

Helpful Report

Posted 2 years ago

Dear John We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 2 years ago

“ToolStore was great, quality item at the best price I could find online and dispatched that day.”

Helpful Report

Posted 2 years ago

Dear Tracy Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

Dear Customer Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 2 years ago

ToolStore UK is rated 4.9 based on 3,663 reviews