The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,595 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,595 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and clear advice. Used multiple times now and will again.”

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Posted 3 weeks ago

Thank you for your kind words! We’re delighted you found our advice helpful and that you’ve come back to us. If there’s anything else you need, we’re here to help. Kind regards, The Mortgage Company

Posted 3 weeks ago

“Excellant Service Provided, would defintely recommend.”

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Posted 3 weeks ago

Thank you for your kind words! We’re thrilled you had excellent service and would definitely recommend us. If there’s anything else you need, we’re here to help. Best wishes The Mortgage Company

Posted 3 weeks ago

“I needed a bespoke mortgage,tailored to my needs which was not available off the shelf. James came up with the goods,and the rest of the team kept me informed throughout the process.”

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Posted 4 weeks ago

Thank you, Ian! We’re really pleased to hear James and the team could tailor a mortgage to your needs and keep you informed throughout the process. If you need anything else, we’re here. Kind regards, The Mortgage Company

Posted 3 weeks ago

“We ware very happy with their services! Everyone was very nice and helpful. Highly recommended!”

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Posted 4 weeks ago

Thank you, Lupuru! We’re so glad you were very happy with our services and found everyone helpful. We appreciate your recommendation and are here anytime. Kind regards, The Mortgage Company

Posted 3 weeks ago

“We used the mortgage company on recommendation of our friends who also used them. Overall we had a great experience. James was really informative and really took us through the process and was still in contact with us when resubmitting for a lower mortgage rate when the rates went down. The only reason we’ve not given four stars is because we had some paperwork come back from the bank when we applied for the mortgage that we hadn’t filled out correctly which meant it took a little longer for the mortgage to get approved. I assumed going through a company they would give us abit of guidance and check all the documents we were sending them before sending to the bank but this obviously didn’t happen and I did query this but was told they didn’t. Just felt like for the price we were paying for this service they would. But saying this we did a good overall experience with this company”

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Posted 4 weeks ago

Thank you, Danniella! We’re glad you had a great overall experience and appreciate your feedback about the paperwork. We’ll take this on board and look to improve pre-submission checks in future. Kind regards, The Mortgage Company

Posted 3 weeks ago

“Incredibly helpful and professional, both myself and my friend used the services. I dealt with Tom and Tara and both are amazing at communication and advising on best option. As well very flexible and patient and happy to assist with any query you might have. Highly recommend as I always get a valuable service and advice. Thank you very much!”

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Posted 4 weeks ago

Thank you, Julia! We’re thrilled Tom and Tara provided such helpful and professional service to your friend and yourself. We appreciate your kind words and your recommendation. We’re here anytime. Kind regards, The Mortgage Company

Posted 4 weeks ago

“James from the Mortgage Company has been brilliant. We get expert advice each time we have had to change our mortgage and her finds the best deal. We really recommend them”

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Posted 4 weeks ago

Thank you, Anna! We’re thrilled James has been brilliant and helping you find the best deals every time. We appreciate your recommendation and are here anytime. Best wishes, The Mortgage Company

Posted 4 weeks ago

“Tara and Martin were incredibly helpful and made getting a mortgage hassle free. Would recommend them to anyone looking to get a mortgage. Callum & Lucy”

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Posted 4 weeks ago

Thank you, Callum! We’re thrilled Tara and Martin helped make your mortgage hassle-free. We appreciate your recommendation and are here anytime. Kind regards, The Mortgage Company

Posted 4 weeks ago

“Good and proactive throughout; arranged things quickly and were very communicative.”

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Posted 4 weeks ago

Thank you, Emil! We’re glad to hear you found us proactive, quick, and communicative. We appreciate you choosing us and are here anytime. Best wishes, The Mortgage Company

Posted 4 weeks ago

“Everything was explained very well and communication was quick and easy. As first time buyers this was great as we were always kept in the know”

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Posted 4 weeks ago

Thank you for your fantastic review! We're glad our explanations were clear and communication was quick and easy, especially for first-time buyers. We appreciate you choosing us and are here anytime. Kind regards, The Mortgage Company

Posted 4 weeks ago

“Very helpful team. Great communication, always on top of things and always trying to find the best option for everyone's circumstances. Thank you!”

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Posted 4 weeks ago

Thank you so much for your fantastic review, Ioana! We're thrilled to hear our team was helpful, communicative, and focused on the best option for your circumstances. We truly appreciate your kind words and are glad we could assist. Kind regards,The Mortgage Company

Posted 4 weeks ago

“I was helped by Sally in the Stapleford office and her PA Bethany, Sally explained everything to me so I could understand it and made sure I knew everything that was happening at each stage. Both Sally and Bethany answered my questions in a timely manner, which kept me at ease and confident everything was moving along smoothly. I highly recommend using them to find you the best mortgage.”

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Posted 1 month ago

Thank you so much for your fantastic review! We're delighted to hear that Sally and Bethany provided you with clear explanations and constant communication throughout the process. Your confidence in our team means a lot to us, and we truly appreciate your high recommendation! Kind Regards The Mortgage Company

Posted 4 weeks ago

“Excellent service, very patient and reassuring for a first time buyer.”

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Posted 1 month ago

Thank you so much for your fantastic review, Katherine! We're thrilled to hear that our team provided you with excellent service and made your first-time buying experience reassuring and patient. We're always here to support you! Best wishes, The Mortgage Company

Posted 4 weeks ago

“Tara and Tim are absolutely outstanding mortgage brokers. They always go above and beyond to find the best product for my needs, taking the time to explain everything clearly and ensuring I understand all my options. They are professional, knowledgeable, and incredibly supportive throughout the entire process. I always feel confident knowing that they have my best interests at heart. I highly recommend them to anyone looking for expert mortgage advice.”

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Posted 1 month ago

Thank you so much for your amazing review, Barbara! We’re thrilled to hear that Tara and Tim provided you with outstanding support and expert advice throughout the process. Your confidence in them means the world to us, and we appreciate your high recommendation! Warm regards, The Mortgage Company

Posted 4 weeks ago

“Very helpful staff. My remortgage with steve Harman was sorted out very efficiently and quickly. Thank you”

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Posted 1 month ago

Thank you for your wonderful review, Lisa! We're delighted to hear that our staff, particularly Steve Harman, were able to assist you efficiently and quickly with your remortgage. Providing top-notch service is our commitment, and we’re glad you experienced it! Warm regards, The Mortgage Company

Posted 1 month ago

“Steve and Bethany managed my remortgage efficiently and kept me updated throughout.”

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Posted 1 month ago

Thank you for your wonderful review, Joanne! We’re so glad to hear that Steve and Bethany managed your remortgage efficiently and kept you updated. Ensuring a smooth experience for our clients is what we strive for! Warm regards, The Mortgage Company

Posted 1 month ago

“Really good service from Steven and everyone. Very painless experience. From application going in to formal offer was less then a day so can’t grumble at all.”

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Posted 1 month ago

Thank you for your fantastic review, Daniel! We're thrilled to hear that you had a smooth and painless experience with Steven and the team. Your satisfaction is our top priority, and we’re always here to make the mortgage journey as seamless as possible! Warm regards, The Mortgage Company

Posted 1 month ago

“Very happy with the service received from all members of the team, would highly recommend.”

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Posted 1 month ago

Thank you for your amazing review, Rachel! We're thrilled to hear that you were happy with the service from our entire team. Your high recommendation truly makes our day, and we look forward to assisting you again in the future! Warm regards, The Mortgage Company

Posted 1 month ago

“Above and beyond in service and communication Would recommend highly to anyone looking for a morgage.”

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Posted 1 month ago

Thank you for your fantastic review, Alan! We're delighted to hear that our service and communication exceeded your expectations. Your high recommendation is greatly appreciated, and we're always here to help with any future mortgage needs! Warm regards, The Mortgage Company

Posted 1 month ago

“Our mortgage broker Steve and his assistant Bethany have both been such great help to us and we would happily recommend their services. As first time buyers, we did not have a proper idea of how the whole mortage process works but these two were so friendly and knowledgable explaining the process to us in detail and helping with any queeries we had.”

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Posted 1 month ago

Thank you for your wonderful review, Hope! We're so glad to hear that Steve and Bethany were able to guide you through the mortgage process with their friendly expertise. Your recommendation means the world to us, and we're always here to assist you in your future endeavors! Kind Regards, The Mortgage Company

Posted 1 month ago

The Mortgage Company is rated 4.9 based on 1,595 reviews