Login
Start Free Trial Are you a business? Click Here

The Mortgage Company Reviews

4.9 Rating 1,490 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,490 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
Perfect, no hesitation in recommending Steve as an advisor, very helpful and efficient..
Helpful Report
Posted 2 months ago
Thank you so much for your kind words, David! We truly appreciate your recommendation and are thrilled to hear that Steve was able to provide helpful and efficient service. Your satisfaction means a lot to us, and we’re always here to assist you whenever you need. Cheers to your continued success!
Posted 2 months ago
I am very pleased with the service I received from The Mortgage Company. I have used them twice and always reply promptly to my emails and find excellent deals. Tom has always given me time to explain my options. I would recommend them.
Helpful Report
Posted 2 months ago
Thank you so much for your wonderful review, Helen! We’re delighted to hear that you’ve had a positive experience with us at The Mortgage Company, and it’s fantastic to know that Tom has been able to guide you through your options effectively. We appreciate your loyalty and your recommendation, and we’re here to assist you again whenever you need. Cheers to many more successful ventures together!
Posted 2 months ago
We cannot recommend Joe and Jane enough. They are both knowledgeable and professional, helpful and kind. As first time buyers, they have been very reassuring and helped move things along as needed and not only sorted our mortgage, but set us up with income protection and citical illness cover as well. Thank you!
Helpful Report
Posted 2 months ago
Thank you so much for your fantastic review, Benjamin and Jenni! We’re delighted to hear that Joe and Jane provided you with the support and reassurance you needed as first-time buyers. It’s great to know that we could not only assist with your mortgage but also set you up with vital protection policies. Your kind words mean a lot to us, and we're here for any future needs you may have. Congratulations on your new home!
Posted 2 months ago
The Mortgage Company are so easy to work with, they have kept us in the loop throughout our first mortgage process and been amazing with our mortgage renewal. Every question we’ve had has been answered quickly whilst putting our mind at easy. I would 100% recommend this company for a mortgage.
Helpful Report
Posted 3 months ago
Thank you so much for your amazing review, Nicola! We’re so glad to hear that you found the mortgage process smooth and that we could keep you informed along the way. It’s our mission to provide quick answers and peace of mind, so it’s wonderful to know we succeeded in that for you. Your recommendation means the world to us, and we’re always here to help whenever you need assistance in the future!
Posted 3 months ago
Steve and Bethany have made the process of securing our mortgage easy. Even if we had not used their paid services, the free consultation provided us all the answers to questions we had around getting a mortgage. They have been prompt with their work and have kept us informed at every step. We cannot rate them high enough and would recommend them for all first time buyers
Helpful Report
Posted 3 months ago
Thank you so much for your glowing review, Sophie! We're thrilled to hear that Steve and Bethany made the mortgage process easy and that you found the consultation helpful. Keeping you informed throughout the journey is so important to us, and we truly appreciate your recommendation for first-time buyers. If you need any more assistance in the future, we're always here to help!
Posted 3 months ago
I would definitely recommend The Mortgage Company. They were extremely helpful, provided great advice, and were quick to secure the right mortgage for me.
Helpful Report
Posted 3 months ago
Thank you so much for your wonderful review. We’re thrilled to hear that you found our team helpful and that we could secure the right mortgage for you. Your recommendation is greatly appreciated, and we’re here for you anytime you need assistance in the future!
Posted 3 months ago
Sally and Beth have been helpful and supportive
Helpful Report
Posted 3 months ago
Thank you so much for your lovely review, Amy! We’re delighted to know that Sally and Beth have been helpful and supportive during your experience. We strive to provide the best service possible, and your feedback means a great deal to us. If you need anything further, don’t hesitate to reach out!
Posted 3 months ago
Quick,honest, and comprehensive explanation.
Helpful Report
Posted 3 months ago
Thank you for your fantastic review, Myo! We're so glad to hear that you found our explanation quick, honest, and comprehensive. We aim to provide clarity and support every step of the way, and your feedback reaffirms our commitment to that. If you have any more questions or need further assistance, please don't hesitate to reach out!
Posted 3 months ago
Our second time using Steve now and always get excellent service! Would highly recommend!
Helpful Report
Posted 3 months ago
Thank you so much for your kind words and for choosing us again! We’re thrilled to hear that Steve provided you with excellent service once more. Your recommendation means a lot to us, and we look forward to assisting you in the future!
Posted 3 months ago
What can I say going to the mortgage company? Was a bit daunting at first me and my partner being first time buyers but James at the mortgage company reassured us and went through everything slowly and in detail and helped us out for every stage of the way he’s been amazing. We had many appointments which he always made us feel welcome. I would definitely use him again.
Helpful Report
Posted 3 months ago
Thank you so much for your amazing review, Samantha! We’re thrilled to hear that James was able to guide you and your partner through the mortgage process with such care and attention. Making first-time buyers feel comfortable is so important to us, and we’re glad you felt welcomed at every appointment. If you ever need assistance in the future, we’d be more than happy to help again. Your kind words truly mean the world to us!
Posted 3 months ago
Excellent advice and support. Everything completed in very quick time. Would highly recommend their services.
Helpful Report
Posted 3 months ago
Thank you for the wonderful review, Kelvin! We’re so glad to hear you found our advice and support excellent, and that everything was completed quickly. Your recommendation truly means a lot to us. If you need any further assistance down the road, please don’t hesitate to reach out. We appreciate your kind words!
Posted 3 months ago
Tom was very helpful as always. Made sure we got the best mortgage for our needs. Information always provided in a timely manner and whole process made very easy.
Helpful Report
Posted 3 months ago
Thank you for the fantastic review, Robert! We're so pleased to hear that Tom was able to assist you in finding the best mortgage for your needs. Making the process easy and providing timely information is what we aim for, and it’s great to know we hit the mark. If you need anything else in the future, don't hesitate to reach out. We appreciate your support!
Posted 3 months ago
James and Jane dealed with our mortgage very fast and efficient we didn’t have to worry about anything I would recommend to friends and family anytime. Very satisfied
Helpful Report
Posted 3 months ago
Thank you so much for your fantastic review, Besnike! We're delighted to hear that James and Jane provided fast and efficient service. Taking the stress out of the mortgage process is our goal, and your recommendation means a lot to us. If you or your friends and family need assistance in the future, don’t hesitate to reach out. Thanks again for your support!
Posted 3 months ago
James is the most efficient man you'll ever meet. Worth the money! Will use him for life.
Helpful Report
Posted 3 months ago
Thank you so much for your glowing review, Sophie! We're thrilled to hear that James impressed you with his efficiency and that you see such value in our services. Your trust means the world to us, and we're excited to be your go-to for all your mortgage needs in the future. Thanks again for your support!
Posted 3 months ago
Incredibly helpful and efficient.
Helpful Report
Posted 3 months ago
Thank you for the wonderful review! We're thrilled to hear that you found our team incredibly helpful and efficient. Your satisfaction is our top priority, and we're here to support you whenever you need assistance. If you have any more questions or need help in the future, please reach out. Thanks again!
Posted 3 months ago
Very good mortgage broker, tries to ask relevant questions and very experienced. Price could be better but its okay.
Helpful Report
Posted 3 months ago
Thank you for the fantastic review! We're glad to hear that you found our mortgage broker knowledgeable and experienced. We strive to ask the right questions to ensure we meet your needs effectively. If you have any further questions or need assistance in the future, feel free to reach out. Thanks again!
Posted 3 months ago
Steve and Bethany have been such a great help starting us off on our house journey. They’ve made it so easy to understand everything and given all the information that we needed. Thankyou both!
Helpful Report
Posted 3 months ago
Thank you so much for your kind words, Luke! We’re thrilled to hear that Steve and Bethany made your house journey easy to navigate. Providing clear information and support is what we aim for, and it’s fantastic to know they were able to help you. If you have any more questions or need further assistance down the line, please feel free to reach out. Thanks again for the great review!
Posted 3 months ago
Excellent very well advised service with a swift result .
Helpful Report
Posted 3 months ago
Thank you for the excellent review, Neil! We're delighted to hear that you found our service well-advised and efficient. Swift results are what we aim for, and it's great to know we met your expectations. If you need assistance again in the future, please don't hesitate to reach out. Thanks once more for your kind words!
Posted 3 months ago
Being self employed makes getting a mortgage really difficult but Tom made it really easy, ensuring we were gathering all the relevant information and explaining it in plain English so we could satisfy the lender. Tara was also awesome with all the follow up support she gave to get it over the line.
Helpful Report
Posted 3 months ago
Thank you so much for your glowing review, Emma! We're thrilled to hear that Tom made the mortgage process easy for you and that he took the time to explain everything in a way that was clear and straightforward. Tara's follow-up support is indeed invaluable, and we're glad to know she could help you get everything over the line. Your feedback means a lot to us, and if you need anything else in the future, don’t hesitate to reach out. Also if you have any friends or family who would also benefit from our 5 STAR service please do not hesitate to pass on our contact details, Thanks again!
Posted 3 months ago
The mortgage company have been great. Really informative and professional. Communication has been excellent and they have been quite happy to work around my commitments. Thanks
Helpful Report
Posted 3 months ago
Thank you so much for your wonderful review, Andrew! We're delighted to hear that our team provided you with informative and professional support throughout your mortgage process. Excellent communication is a priority for us, and we’re glad to know we could accommodate your commitments. If you need anything further in the future, don’t hesitate to reach out. Thanks again!
Posted 3 months ago
The Mortgage Company is rated 4.9 based on 1,490 reviews