Name: The Mortgage Company
Rating: 4.94

“I have done both my first mortgage and my mortgage renewal through the mortgage company and they have been fantastic to use, spoke to me at length about the entire process to help me pick the correct mortgage I need. Always answers emails very promptly and always easy to talk to. I have dealt with both Bethany Towlson and Martin Dennis.”

Helpful Report

Posted 2 months ago

Hi Conor, Thank you for the 5 STAR review. We’re really glad to hear that you found the process helpful for both your first mortgage and your renewal, and that Bethany Towlson and Martin Dennis could assist you along the way and that they were very prompt with their communication and were easy to talk to If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Used this company for many many years and they never let me down. Fast, efficient and straight to the point. Sam and Tim are a credit to this business and I would not go anywhere else. Keep up the good work.”

Helpful Report

Posted 2 months ago

Hi Chris, Thank you for the 5 STAR review. We’re really glad to hear that Sam and Tim are a credit to the business and that you’ve had such a positive experience over many years. We’ll pass on your kind words to them. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“The Mortgage Company is fantastic. James, Jane and the rest of team always look after us, they're extremely knowlegable, great people and they make sorting our mortgage requirements very easy. Highly recommend!”

Helpful Report

Posted 2 months ago

Hi Gino, Thank you for the 5 STAR review. We’re really glad to hear that James, Jane and the rest of the team look after you, are knowledgeable, and make sorting your mortgage requirements easy. We’ll pass on your kind words to them. Your recommendation means the world to us. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Steve was fantastic, and so was Bethany! When we started the process of buying our first home, almost everyone told us it would be one of the most stressful experiences of our lives. Thankfully, that couldn’t have been further from the truth. Steve and Bethany were professional, responsive, transparent, and genuinely mindful of our personal circumstances and preferences, leaving no stone unturned. Not only did Steve secure us an excellent mortgage rate, but he also recommended a fantastic solicitor and surveyor, helped us arrange our insurance, and answered every question we had along the way. Most of our meetings with Steve were face to face, which we really appreciated, but he was also only ever a phone call or text message away whenever we needed him (and still is as we proceed, even after being paid - something you rarely see nowerdays!) In the grand scheme of buying our first home, the fee for this service was negligible compared to the stress, uncertainty, and sleepless nights it saved us. We now have complete confidence that everything has been set up properly to support our future. We couldn’t recommend Steve and Bethany highly enough. Thank you both for making this experience straightforward and enjoyable. D&O”

Helpful Report

Posted 2 months ago

Hi Dylan, Thank you for the 5 STAR review. We really do not know where to start with your amazing feedback and extremely kind words. We pride ourselves in providing the best customer service we can and treating people how we would wanted to be treated ourselves, which is reflected in the number of 5 STAR client feedback we receive. There are probably to many superlatives to reply back to, however it is fantastic that Steve and Bethany were professional, responsive, transparent and made your house purchase as stress free as possible, also they were on hand to take your questions and queries must have been a great comfort, whether it be face to face or by other means. We will pass on all your comments to them both. Your recommendation means the world to us and should you need anything whatsoever in the future we are here for you. Kind regards, The Mortgage Company

Posted 2 months ago

“The Mortgage Company were really helpful with helping us sort our renewed rates. They were always on hand to answer any queries and made an informed plan to help us get the best rates when the rates were changing.”

Helpful Report

Posted 2 months ago

Hi, Thank you for the 5 STAR review. We’re delighted to hear that we could help with renewing your rate and also adapting to the market rate reductions as well, to enable you to end up with the best rate at the time of your switch over. All this and that you felt supported and informed during the process. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“The service recieved has been excellent. Martin has been really helpful and gone above and beyond.”

Helpful Report

Posted 2 months ago

Hi, Thank you for the 5 STAR review. We’re really glad to hear that Martin was helpful and went above and beyond. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“They were very helpful and supportive as I am a first time buyer, they explained everything very well”

Helpful Report

Posted 2 months ago

Hi Kate, Thank you for the 5 STAR review. We're really glad we could be helpful and explain everything clearly for you as a first-time buyer. If there's anything else you need, please don't hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Good Morning Steve Harman and Bethany Towlson are fantastic. I have used them both several times and I have never had anything other than positive experiences. Steve is efficient, fair , personable, and extremely competent, it makes me want to keep moving houses he is that good. Equally Bethany is wonderful and follows up with all requests promptly and equally personable. I have absolute trust In both of them !!!”

Helpful Report

Posted 2 months ago

Hi Robert, Thank you for the 5 STAR review. Also thank you for your very kind words, it really does mean the world to us, as we pride ourselves on delivering high quality customrer service so we are delighted Steve Harman and Bethany Towlson have consistently provided you with positive, efficient, and personable service. Your loyalty and trust in us is massively appreciated. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Very good service and communication. Would highly recommend!”

Helpful Report

Posted 2 months ago

Hi Daniel, Thank you for the 5 STAR review. We’re really glad our service and communication met your expectations and that you would recommend us. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“The Mortgage Company have been very helpful throughout the process of us moving house and securing a new mortgage. They stayed in regular contact, giving us peace of mind, and were always fast to respond to any queries. Big thanks to Tom and Tara!”

Helpful Report

Posted 2 months ago

Hi there, Thank you for the fantastic 5 STAR review. We’re really glad our team could help throughout your move and mortgage process, and that our regular updates gave you peace of mind. We’ll be sure to pass your thanks to Tom and Tara. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Gill at The Mortgage Company was brilliant. Over the course of almost a year of my house search she was with me every step of the way. Being self-employed, my financial circumstances were quite fluid which meant quite a few updates to my details but Gill was with there to help me through all of them with clear instructions and helpful yet realistic guidance. I asked a lot of questions and they were all answered in a timely manner, no problems. Could I have gone elsewhere and got the same servcice at a lower cost? Maybe, but the piece of mind provided was worth it's weight in gold to me. Gill and the rest of the team (who helped me at the later stages of signing the mortgave agreement) were invaluable and were always on hand by phone or email which was super helpful. Recommended!”

Helpful Report

Posted 2 months ago

Hi Jon, Thank you for the fantastic 5 STAR review. We’re really pleased Gill and the team could support you throughout your house search and provide clear, timely guidance, especially with being self employed and your difficult circumstances, which you found invaluable. Your kind recommendation means so much to us. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Brilliant service!”

Helpful Report

Posted 2 months ago

Hi Ross, Thank you for the fantastic 5 STAR review. We’re really glad you felt the service was brilliant. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Steve Harman and Bethany Towlson were both very friendly and helpful, and very reassuring when things got delayed due to a problem on our end. Definitely reccommend”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you for the fantastic 5 STAR review. We’re really glad Steve Harman and Bethany Towlson could help and provide reassurance during the delay. Also thank you for your kind recommendation, it is very much appreciated. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“I just told James what I needed and three weeks later I had a mortgage. Can't say fairer than that.”

Helpful Report

Posted 2 months ago

Hi Benjamin, Thanks for the fantastic 5 STAR review. We’re really glad James could help you get your mortgage so promptly. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Excellent. Would recommend 100%”

Helpful Report

Posted 2 months ago

Hi Melanie, Thank you for your fantastic 5 STAR review. We’re really glad you’re happy with the service. Your recommendation means the world to us. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Gill Fuller at the Mortgage company is amazing. She helped me out even with queries that weren’t in her expertise and she did well with advising us on our mortgage”

Helpful Report

Posted 2 months ago

Hi Latesha, Thank you for you your fantastic 5 STAR review and sharing these kind words. We’re really glad Gill Fuller could help you and provide solid guidance on your mortgage, even with questions outside her usual scope. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Amazing and so glad we went with the mortgage company. Gill was always there if we ever needed to ask anything and supported us throughout the whole process”

Helpful Report

Posted 2 months ago

Hi Adrian, Thank you for your kind words. We’re really glad Gill was there to support you throughout the process. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Excellent service from The Mortgage Company. Nothing was too much trouble for Tom & Tara who helped us every step of the way even when I went into the office in a blind panic they remained calm and professional while reassuring me I hadn’t done anything wrong Would highly recommend”

Helpful Report

Posted 2 months ago

Hi Rebecca, Thank you for your kind words and the 5 STAR review. We’re really glad Tom and Tara could help and that you felt supported during a stressful moment and remained calm and professional, giving you the reassurance you required. Your recommendation means the world to us If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“I had a very good experience with the Mortgage Company. Gill and Tara were extremely helpful with any queries we had. Definitely would recommend!”

Helpful Report

Posted 2 months ago

Hi Martyna, Thank you for the kind words. We’re really glad Gill and Tara could help and that you had a great experience. Thank you for your recommendation it is greatly appreciated. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 months ago

“Received excellent mortgage advice from James, which as a first time buyer, I really needed! Together, he and Jane made the whole process much less stressful than it would have been. I would certainly recommend their services to any first time buyer.”

Helpful Report

Posted 2 months ago

Hi Bas, Thank you for the kind words. We’re really glad James and Jane could help and make the process less stressful for a first-time buyer. If you need anything else, please don’t hesitate to reach out. Also your recommendation means the world to us. Kind regards, The Mortgage Company

Posted 2 months ago

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

The Mortgage Company Reviews