Name: The Mortgage Company
Rating: 4.94

“The team at The Mortgage Company demonstrated exceptional professionalism. From the initial contact, they articulated all necessary information clearly, maintained regular updates at each stage, and displayed proactive engagement when issues arose with the lender and solicitors. I felt thoroughly supported throughout what is often a stressful process. I would unreservedly recommend The Mortgage Company to anyone seeking a mortgage advisor who genuinely cares and efficiently resolves matters. Thank you.”

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Posted 6 hours ago

“Great 👍 👍👍”

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Posted 1 day ago

Hi, Thank you for the great feedback. We’re glad you had a positive experience. Kind regards, The Mortgage Company

Posted 1 day ago

“Can't recommend The Mortgage Company highly enough, Joe and Tara were so helpful from the first step to the last. We have used their services to purchase our first home and will 100% use them in the future too. 10/10. Personable, professional, friendly and accomodating.”

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Posted 6 days ago

Hi Lauren, Thank you so much for the fantastic 5-star review. We’re really pleased Joe and Tara were so helpful from start to finish and that you had a positive experience with your first home purchase. Your very high praise is amazing even giving us 10/10. This means so much as we pride ourselves in providing 'best in class' customer service and we would always want to treat clients how we would want to be treated ourselves. Your high recommendation means the world to us and we look forward to speaking to you again Kind regards, The Mortgage Company

Posted 6 days ago

“As always, brilliant service. James is always super helpful and always get me to where I want to be. Thanks”

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Posted 1 week ago

Hi Hannah, Thank you so much for the fantastic 5-star review. We're really glad James was able to help you reach your goals and that you had a great experience. Best wishes, The Mortgage Company

Posted 1 week ago

“I used The Mortgage Company as my mortgage broker for my recent house and they were very helpful explaining everything that I need to do as a first time buyer and taking the time to ensure I had everything I needed at each stage. Samantha and Tara were frequently checking in on me and keeping me up to date with any changes that I needed to know about or just checking if I needed anything from them which was great peace of mind. Joe was a great help as well taking the time to explain all the various options when it comes to mortgages that I had little understanding about at the begining. Overall The Mortgage Company made the mortgage side of buying a house a very easy and stress free experience and I highly recommend their services.”

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Posted 1 week ago

Hi Thomas, thank you so much for all your kind words and your fantastic feedback, not to mention your 5 STAR review. We pride ourselves on providing top quality customer service and to know we have achieved this is so satisfying for us. Joe, Tara and Sam will be delighted to hear everything was explained and you were kept informed throughout the process, which gave you the peace of mind you wanted to make everything stress free and easy. Your recommendation means the world to us Best wishes The Mortgage Company

Posted 1 week ago

“We have used the Mortgage company a few times and will continue to. Tom our mortgage advisor has been very helpful and always there when needed & Tara his PA was also fantastic even when I had simple questions she always had plenty of time to help us. Would recommend this company to anyone.”

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Posted 1 week ago

Hi Jacob, Thank you for the kind words. We’re really pleased to hear Tom and Tara provided such helpful support and that you’d recommend us. your loyalty is very much appreciated If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 1 week ago

“Both Sally and Beth were amazing support through out the whole process. Sally listened to what I wanted and provided this along with other options so I could make an informed choice. Responses were always quick, would 100% use again.”

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Posted 1 week ago

Hi Thank you for the kind words. We’re really pleased Sally and Beth could support you throughout the process and help you make an informed choice with quick responses. Your loyalty will be very much appreciated If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 1 week ago

“We had a wonderful experience with Tom and Tara at the mortgage company. Both were professional, knowledgeable and really human in there approach. I felt they communicated with us regularly and kept us informed every step of the way. They ensured we got the best possible deal, even making sure to rerun our information each day to ensure we got the best deal - thank you both!”

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Posted 1 week ago

Hi Joseff, Thank you for the wonderful 5-star review. We’re really pleased to hear Tom and Tara provided professional, knowledgeable, and human support and you had a wonderful experience, with clear communication and a great deal for you. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 1 week ago

“Friendly and supportive staff, always available to help and offer guidance- face to face; via email and phone calls. As a first time buyer Gill was warm and welcoming and put my worries an ease. She walked me through each stage and was always on the other end of the phone. Thankyou for all your help! Would recommend the mortgage company!”

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Posted 2 weeks ago

Hi Charlie, Thank you for the 5-star review. We’re really pleased Gill provided warm, supportive guidance and was available across face-to-face, email, and phone. Your recommendation means the world to us If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 1 week ago

“James and the team never steered me wrong, they gave practical and the best advice. Stuck with me until getting my service and if I could give more than 5 stars I would, thoroughly recommend them for securing your mortgage”

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Posted 2 weeks ago

Hi Mark, Thank you for the 5-star review. We’re really pleased to hear James and the team provided practical, best-in-class advice and supported you throughout the process. We’re grateful for your recommendation. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Very helpful and organised company. Mortgage was arranged quickly and swapped over to the new one with no problems.”

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Posted 2 weeks ago

Hi Sarah, Thank you for the 5-star review. We’re really pleased to hear you found us helpful and organized, and that the mortgage was arranged quickly with a smooth switch over, with no problems at all If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“I had an excellent experience from start to finish. James, my broker, was professional, knowledgeable, and always available to answer my questions. He made the entire process straightforward and took the time to explain everything clearly, giving me complete confidence every step of the way. A special thank you also to Jane, James's PA, who was incredibly organised, responsive, and friendly. She kept me updated throughout the process and ensured everything ran smoothly behind the scenes. Together, James and Jane provided outstanding customer service. Their professionalism, communication, and genuine commitment to helping made what could have been a stressful experience feel easy and seamless. I wouldn't hesitate to recommend them to anyone looking for a reliable and supportive brokerage team. Thank you both for such a fantastic experience!”

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Posted 2 weeks ago

Hi Martin, Thank you for the wonderful 5-star review. We’re really pleased to hear James and Jane provided professional, attentive support and kept everything running smoothly. It means a lot to know their guidance helped you feel confident throughout the process. We are delighted you both had such a fantastic experience, as we pride ourselves in delivering high levels of customer service, which is reflected in your amazing feedback and your rating of our services. Your recommendation means the world to us If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“We went to the mortgage company to get a clear idea on what we could afford for our next home. After an initial meeting with Steve we came away with a very clear picture of what was achievable for us and were delighted that we could afford much more than we’d anticipated after doing checks online. Steve talked us through various options, understood our current financial situation and provided advice that helped us to secure a property that we’d previously never considered to be in budget. Steve continued to be helpful throughout the process, answering many questions with the same enthusiasm that made wanting to work with him such an easy decision to begin with. Overall the biggest compliment I can give is that the experience Steve has and guidance Steve offered, has enabled us to get a much larger property that we’d ever imagined possible, which has genuinely proved to be life changing for myself, my wife and our children. ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 weeks ago

Hi Ash, Thank you for the 5 STAR review. We’re really pleased to hear that Steve provided clear guidance and supported you throughout, and that you’ve been able to secure a property that suits you much better than expected. It’s wonderful to know the process has been life changing for your family. Knowledge, expertise and customer service, is at the forefront of everything we do, so knowing you recieved all of these things, is extremely satisfying for us If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“I have done both my first mortgage and my mortgage renewal through the mortgage company and they have been fantastic to use, spoke to me at length about the entire process to help me pick the correct mortgage I need. Always answers emails very promptly and always easy to talk to. I have dealt with both Bethany Towlson and Martin Dennis.”

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Posted 2 weeks ago

Hi Conor, Thank you for the 5 STAR review. We’re really glad to hear that you found the process helpful for both your first mortgage and your renewal, and that Bethany Towlson and Martin Dennis could assist you along the way and that they were very prompt with their communication and were easy to talk to If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Used this company for many many years and they never let me down. Fast, efficient and straight to the point. Sam and Tim are a credit to this business and I would not go anywhere else. Keep up the good work.”

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Posted 2 weeks ago

Hi Chris, Thank you for the 5 STAR review. We’re really glad to hear that Sam and Tim are a credit to the business and that you’ve had such a positive experience over many years. We’ll pass on your kind words to them. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“The Mortgage Company is fantastic. James, Jane and the rest of team always look after us, they're extremely knowlegable, great people and they make sorting our mortgage requirements very easy. Highly recommend!”

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Posted 2 weeks ago

Hi Gino, Thank you for the 5 STAR review. We’re really glad to hear that James, Jane and the rest of the team look after you, are knowledgeable, and make sorting your mortgage requirements easy. We’ll pass on your kind words to them. Your recommendation means the world to us. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Steve was fantastic, and so was Bethany! When we started the process of buying our first home, almost everyone told us it would be one of the most stressful experiences of our lives. Thankfully, that couldn’t have been further from the truth. Steve and Bethany were professional, responsive, transparent, and genuinely mindful of our personal circumstances and preferences, leaving no stone unturned. Not only did Steve secure us an excellent mortgage rate, but he also recommended a fantastic solicitor and surveyor, helped us arrange our insurance, and answered every question we had along the way. Most of our meetings with Steve were face to face, which we really appreciated, but he was also only ever a phone call or text message away whenever we needed him (and still is as we proceed, even after being paid - something you rarely see nowerdays!) In the grand scheme of buying our first home, the fee for this service was negligible compared to the stress, uncertainty, and sleepless nights it saved us. We now have complete confidence that everything has been set up properly to support our future. We couldn’t recommend Steve and Bethany highly enough. Thank you both for making this experience straightforward and enjoyable. D&O”

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Posted 2 weeks ago

Hi Dylan, Thank you for the 5 STAR review. We really do not know where to start with your amazing feedback and extremely kind words. We pride ourselves in providing the best customer service we can and treating people how we would wanted to be treated ourselves, which is reflected in the number of 5 STAR client feedback we receive. There are probably to many superlatives to reply back to, however it is fantastic that Steve and Bethany were professional, responsive, transparent and made your house purchase as stress free as possible, also they were on hand to take your questions and queries must have been a great comfort, whether it be face to face or by other means. We will pass on all your comments to them both. Your recommendation means the world to us and should you need anything whatsoever in the future we are here for you. Kind regards, The Mortgage Company

Posted 2 weeks ago

“The Mortgage Company were really helpful with helping us sort our renewed rates. They were always on hand to answer any queries and made an informed plan to help us get the best rates when the rates were changing.”

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Posted 3 weeks ago

Hi, Thank you for the 5 STAR review. We’re delighted to hear that we could help with renewing your rate and also adapting to the market rate reductions as well, to enable you to end up with the best rate at the time of your switch over. All this and that you felt supported and informed during the process. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 3 weeks ago

“The service recieved has been excellent. Martin has been really helpful and gone above and beyond.”

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Posted 3 weeks ago

Hi, Thank you for the 5 STAR review. We’re really glad to hear that Martin was helpful and went above and beyond. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 3 weeks ago

“They were very helpful and supportive as I am a first time buyer, they explained everything very well”

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Posted 3 weeks ago

Hi Kate, Thank you for the 5 STAR review. We're really glad we could be helpful and explain everything clearly for you as a first-time buyer. If there's anything else you need, please don't hesitate to reach out. Kind regards, The Mortgage Company

Posted 3 weeks ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

The Mortgage Company Reviews