The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,571 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,571 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were so helpful! Can’t recommend them enough!”

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Posted 2 hours ago

“James and the team have advised us on our mortgage and insurance for several years, and their support has taken a huge amount of stress out of the process. Moving house can be overwhelming, but knowing we have expert advice and the peace of mind that we are not making costly mistakes makes a real difference. You can have an honest conversation with James about the best way forward and feel confident that you are getting the right deal for your circumstances. Highly recommended.”

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Posted 3 hours ago

“I can’t fault the mortgage company, Tom and Tara were both fantastic in getting us our mortgage. Highly recommend!”

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Posted 16 hours ago

“We're first time buyers and cannot thank Steve and Bethany enough for all their help with our mortgage. Steve spent time talking us through everything we needed to know, and Bethany has been really helpful in getting everything we need over to us. They've made this whole experience smooth and painless! Massive thank you guys!”

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Posted 17 hours ago

“Excellent service, included a thorough initial appointment that provided all the information I needed and also quick to respond to any emails.”

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Posted 19 hours ago

“Tom has been excellent for us! Friendly, knowledgeable, and supportive, the whole process was made easier.”

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Posted 1 day ago

“Prompt and informative, very willing to help out.”

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Posted 1 day ago

“A huge thank you to Tim and his wonderful team for their support over the years. We are so grateful for everything they've done for us. Special thanks to Tara for always being so fantastic! D.M”

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Posted 5 days ago

Thank you for the wonderful feedback. We’re really glad to hear Tim and Tara were able to help you so well over the years. We’ll be sure to pass your thanks on to them. Kind regards,The Mortgage Company

Posted 3 days ago

“Very quick and not scary at all !!!....I last moved house in 1988....we only needed a small mortgage but we found it an easy process”

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Posted 6 days ago

Thank you for the lovely feedback, Karen. We’re really glad to hear the process felt quick and not scary, and that it was easy for you, even with the long gap since your last move. We’ll pass your thanks to the team. Kind regards, The Mortgage Company

Posted 3 days ago

“I've used the Mortgage Company since 2012, James is amazing for getting the best deal, demistifying mortgages and numbers and being overall incredibly understanding and knowledgeable.”

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Posted 6 days ago

Thank you for the wonderful feedback, Sarah. We’re really glad to hear James has been amazing at getting the best deal, demystifying mortgages and numbers, and being incredibly understanding and knowledgeable. We’ll pass your kind words to him. Thank you for your amazing loyalty Kind regards, The Mortgage Company

Posted 3 days ago

“The advice and service I received from all the staff at the Mortgage Company in Stapleford has been excellent. They kept me informed throughout the process and advised me on extra products but were sure to listen to my needs and requirements.”

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Posted 6 days ago

Thank you for the great feedback, Frances. We're really pleased to hear that you felt listened to and that our advice and service met your needs throughout the process. Kind regards, The Mortgage Company

Posted 3 days ago

“The Mortgage Company was really helpful with the purchase of our house. The whole process was new to us, and they guided us at every stage of the way from suggesting the type of mortgage best suited to us, to sourcing the most competitive offers, recommending insurance companies for life insurance and building/contents. We were not pushed into buying any product, but helped with the pros and cons of different options. Once we'd chosen the mortgage, Martin sorted everything out for us, and we are now the proud owners of our new property.”

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Posted 1 week ago

Thank you for the great feedback. We’re really pleased to hear that you felt guided at every stage and that Martin could take care of the details for you. Congratulations on your new home, and we’re glad you felt supported without being pushed into anything. Kind regards, The Mortgage Company

Posted 3 days ago

“Great service as always, used for many years”

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Posted 1 week ago

Thank you for the great feedback, Samantha. We’re really glad you’ve trusted us for many years. We’ll pass your kind words to the team. Kind regards, The Mortgage Company

Posted 3 days ago

“Very friendly very helpful explain things very easily and the communication is quick. Steve and Bethany. Thank you”

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Posted 1 week ago

Thank you for the great feedback, Andrea. We’re really glad Steve and Bethany made the process easy and the communication quick. We’ll be sure to pass your kind words on. Kind regards, The Mortgage Company

Posted 3 days ago

“Great mortgage advice, definitely saves me time and money, but a bit more expensive than other companies that give free advice like L&C. Overall very happy with the service.”

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Posted 1 week ago

Thank you for the great feedback, Ed. We’re glad our mortgage advice helped you save time and money. Also great ot hear your were happy with the service Kind regards, The Mortgage Company

Posted 1 week ago

“Really good experience! Steve was fantastic at talking through my circumstances, finding appropriate mortgages, answering questions and keeping me up to date. The whole process went far more smoothly than I expected from a house purchase.”

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Posted 1 week ago

Thank you for the fantastic feedback. We’re really glad Steve could help and that the process went smoothly for you. We’ll be sure to pass your kind comments on. If there’s anything else you need, we’re here to help. Kind regards, The Mortgage Company

Posted 1 week ago

“Very helpful and clear advice. Used multiple times now and will again.”

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Posted 1 week ago

Thank you for your kind words! We’re delighted you found our advice helpful and that you’ve come back to us. If there’s anything else you need, we’re here to help. Kind regards, The Mortgage Company

Posted 1 week ago

“Excellant Service Provided, would defintely recommend.”

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Posted 1 week ago

Thank you for your kind words! We’re thrilled you had excellent service and would definitely recommend us. If there’s anything else you need, we’re here to help. Best wishes The Mortgage Company

Posted 1 week ago

“I needed a bespoke mortgage,tailored to my needs which was not available off the shelf. James came up with the goods,and the rest of the team kept me informed throughout the process.”

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Posted 1 week ago

Thank you, Ian! We’re really pleased to hear James and the team could tailor a mortgage to your needs and keep you informed throughout the process. If you need anything else, we’re here. Kind regards, The Mortgage Company

Posted 1 week ago

“We ware very happy with their services! Everyone was very nice and helpful. Highly recommended!”

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Posted 1 week ago

Thank you, Lupuru! We’re so glad you were very happy with our services and found everyone helpful. We appreciate your recommendation and are here anytime. Kind regards, The Mortgage Company

Posted 1 week ago

The Mortgage Company is rated 4.9 based on 1,571 reviews