The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,621 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

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“Took all the stress away of going through mortages as its a mine field. I said what I needed and it was completed with ease.”

Helpful Report

Posted 2 days ago

Thank you for the fantastic 5-star rating, Alicia. We're delighted we could take the stress away and complete your mortgage needs with ease. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“Fantastic service from start to end. Kept us upto date throughout.”

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Posted 4 days ago

Thank you for the fantastic 5-star rating, Emma. We're delighted you felt we provided fantastic service from start to end and kept you updated throughout. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“Our mortgage call with James was excellent - he was knowledgable, friendly and really helped guide us through the process and decision making. It was very clear what was expected of us to complete from an admin side after the call too - with detailed emails and quick responses. Would recommend!”

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Posted 5 days ago

Thank you for the fantastic 5-star rating Jessica. We're thrilled James provided knowledgeable, friendly guidance and helped you through the process, and that the post-call emails and quick responses clarified what was needed. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“They have been very helpful in guiding us with getting a new mortgage deal and answering all our questions.”

Helpful Report

Posted 5 days ago

Thank you for the fantastic 5-star rating. We're thrilled we could help guide you to a new mortgage deal and answer all your questions. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“We had a great experience working with Martin! He was knowledgeable, efficient, and always quick to respond. Martin made the mortgage process straightforward and stress-free, and we felt supported from start to finish. Highly recommended!”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star rating. We're thrilled Martin provided knowledgeable, efficient service and made the mortgage process straightforward and stress-free and you also felt supported all the way through your mortgage journey. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“Joe was excellent in finding the right product & was always available to answer additional questions. The admin support is also excellent. Thank you.”

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Posted 1 week ago

Thank you for the fantastic 5-star rating, Peter. We're delighted Joe found the right product and was available to answer questions, and that our admin support met your needs. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“Very professional service from Martin. He was very helpful and always prompt in responding. We would recommend using The Mortgage Company.”

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Posted 1 week ago

Thank you for the fantastic 5-star rating, Elouise. We're glad Martin provided a very professional service, was helpful, and prompt in responding. We appreciate your recommendation. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“I would 100% recommend this mortgage company. They got me the mortgage I needed and made the entire process straightforward and stress-free. Thank you 😊”

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Posted 1 week ago

Thank you for the fantastic 5-star rating, Sukhdeep. We're delighted we could help you get the mortgage you needed and that the process was straightforward and stress-free. Thank you for your 100% recommendation. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“Very helpful in lining up a mortgage for us, given our less-common situation. Communication was good too.”

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Posted 1 week ago

Thank you for the fantastic 5-star rating, Scott. We're glad we could help line up a mortgage for your less-common situation and that communication was good. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“5/5 great experience. Steve and Bethany have been very professional and helpful - clear and easy communication, smooth process. Would definitely recommend this company.”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star rating, Wang. We're glad Steve and Bethany provided professional and helpful service and that the process was smooth. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“Great to deal with, nice and easy process.”

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Posted 1 week ago

Thank you for the fantastic 5-star rating, Benjamin. We’re delighted you found the process easy and pleasant to deal with. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 day ago

“Can’t recommend this company enough - I was dealing with Tom first and then Tara for the duration of the mortgage process both whom answered my questions very clearly and professionally and were really easy to get hold of whether it be by phone or via email. 10/10 service - thanks guys 🏡”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star rating, Jack. We’re delighted Tom and Tara could guide you clearly and be easy to reach throughout the mortgage process and your 10/10 for service says everything and means everything to us. If you need anything else, please let us know. Kind regards,The Mortgage Company

Posted 1 day ago

“Brokers were friendly and helpful.”

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Posted 2 weeks ago

Thank you for sharing your experience. We’re glad our team was friendly and helpful. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 2 weeks ago

“James and Jane have been outstanding in finding the right mortgage for us and helping us with all the steps until completion. They have made the whole process so much easier and less daunting for us. They have done an amazing job, and we can't thank them enough for all their help.”

Helpful Report

Posted 2 weeks ago

Thank you for the wonderful 5 star rating, and for sharing your kind words about James and Jane. We’re delighted we could make the process easier and less daunting for you, helping you every step of the way and that they both did an amazing job for you. Should you need any further help please do not hesitate to contact us, Kind regards, The Mortgage Company

Posted 2 weeks ago

“Absolutely fantastic experience using the mortgage company, special thanks Gill Fuller and Tara Morledge for helping me through every process especially with being a first time buyer. Would highly recommend.”

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Posted 2 weeks ago

Thank you for the 5 STAR rating, Luke! Great to hear Gill and Tara could help you through every step of the process, customer service is at the heart of everything we do, it is fantastic we could help you as a First Time Buyer and that you highly recommend us. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Very helpful and friendly staff, made the stress of purchasing my first house a lot easier, highly recommend.”

Helpful Report

Posted 2 weeks ago

Thank you for the fantastic rating! We’re really glad our staff were helpful and made the process of buying your first home easier. If you need anything else, we’re here to help. Kind regards, The Mortgage Company

Posted 2 weeks ago

“The mortgage company have been outstanding throughout our mortgage application and we couldn’t recommend them enough! Special shoutout to Tara & Tim who were extremely helpful and informative throughout. Was nice to have someone who cared and guide you through what is mostly, a stressful and daunting process.”

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Posted 2 weeks ago

Thank you for the fantastic rating, Jordan! We’re really pleased to hear Tara and Tim kept you well-informed and supported throughout the process. If you need anything else, we’re here to help. Kind regards, The Mortgage Company

Posted 2 weeks ago

“I have used The Mortgage Company twice now: the first time being when I bought my first home and the second being when I remortgaged 2 years later. They were a great help both times and always helped me secure the best deal I could get. Would thoroughly recommend their services to anyone.”

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Posted 2 weeks ago

Thank you for the fantastic rating Christian! We’re really pleased to hear you had a positive experience with us on both your first home and your remortgage, and that you’d recommend our services. If you need anything else, we’re here to help. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Very happy with the service provided by James and Jane. Thanks again.”

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Posted 2 weeks ago

Thank you for the fantastic rating Iain! We’re really pleased to hear you were happy with the service provided by James and Jane. If you need anything else, we’re here to help. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Very good, really pleased with the service & advise given. Would certainly recommend.”

Helpful Report

Posted 2 weeks ago

Thank you for the fantastic rating! We’re really pleased to hear you’re happy with the service and the advice provided. We appreciate your recommendation and are here if you need anything else. Kind regards, The Mortgage Company

Posted 2 weeks ago

The Mortgage Company is rated 4.9 based on 1,621 reviews