The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,659 Reviews

99 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is magnificent mortgage company always looking for all customer, I am with them for more than 7 years and happy to carry on to later”

Helpful Report

Posted 12 minutes ago

“Thank you James for helping me with my mortgage application and Jane for keeping me updated on the progress of my application. You both went above and beyond. Your support and guidance means a lot. Highly recommend.”

Helpful Report

Posted 2 days ago

Thank you for your kind words, Sabrina. We’re glad James and Jane could support you and keep you updated throughout the process and they went above and beyond to help and assist with your mortgage. We appreciate your recommendation. Kind regards, The Mortgage Company

Posted 2 days ago

“The Mortgage Company have been very helpful throughout, making our requirements clear at all times. Would reccomend to others.”

Helpful Report

Posted 3 days ago

Thank you for the positive review. We’re glad to hear we were helpful and met your requirements. Als thank you for your kind recommenation. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 days ago

“Very supportive, Helped sort out issues with other parties, in particular solicitors, can't thank them enough”

Helpful Report

Posted 3 days ago

Thank you for the wonderful 5-star review. We’re glad to hear we were supportive and helped sort out issues with other parties, especially the solicitors. We’ll pass your thanks along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 days ago

“The Mortgage Company have been brilliant from Day 1. They have been extremely helpful from the first step up untill the day we got the keys to our new house and for this they have a customer for life. Thank you all very much.”

Helpful Report

Posted 3 days ago

Thank you for the wonderful 5-star review. We’re thrilled to hear our team were brilliant from Day 1 and supported you through to getting the keys. We truly appreciate your loyalty and will pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 days ago

“Tim is always so knowledgeable and helpful, explaining the reasons behind his advice and equipping us with knowledge and understanding to make our own choices. We always use him and always will, thanks Tim!”

Helpful Report

Posted 3 days ago

Thank you for the wonderful 5-star review. We're glad to hear Tim is so knowledgeable and helpful, and that he equips you with understanding to make your own choices. Thank you for your loyalty. We’ll be sure to pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 3 days ago

“Easy and efficient mortgage renewal process. Excellent and friendly service all round.”

Helpful Report

Posted 3 days ago

Thank you for the wonderful 5-star review, Karen. We’re glad to hear the renewal process was easy and the service was excellent and friendly. We’ll be sure to pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 3 days ago

“Everyone was very helpful”

Helpful Report

Posted 3 days ago

Thank you for the wonderful 5-star review, Claire. We’re glad to hear everyone was very helpful. We’ll be sure to pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 3 days ago

“Joe guided me through the steps to set up my mortgage, was always available by phone and text and then his colleagues took over and checked in regularly to help answer my questions in the period after, as we waited for completion. I'm a first time buyer and their assistance was so appreciated - I highly recommend them!”

Helpful Report

Posted 4 days ago

Thank you for the wonderful 5-star review, Meredith. We’re thrilled to hear Joe and our team could guide you smoothly through your mortgage process and that you felt supported as a first-time buyer. We’ll be sure to pass your kind words along. Thank you for your recommendation, it is greatly appreciated If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 4 days ago

“The Mortgage Company has been instrumental in my journey as a first time home owner, having helped me with the purchase of my house, and at this current time moving onto a new fixed rate product. My experience with them has always been positive, and I believe it comes down to their team. Welcoming, knowledgeable and above all patient. They are happy to explain all the information they present and answer any questions I've felt comfortable with understanding it. I can see that I will surely be revisiting them again for future mortgage solutions”

Helpful Report

Posted 5 days ago

Thank you for the wonderful 5-star review. We’re thrilled to hear that our team was welcoming, knowledgeable, and patient, and that you felt comfortable with the information provided. We’ll be sure to pass your kind words along to the team. We look forward to assisting you again with future mortgage solutions. Kind regards, The Mortgage Company

Posted 4 days ago

“Steve Harmon was brilliant throughout the entire mortgage process. He explained everything clearly, kept us informed at every stage, and made what could have been a stressful experience feel easy and reassuring. We felt completely supported from start to finish and wouldn’t hesitate to recommend him. We’ll absolutely be returning to Steve when we need another mortgage. Thanks again Steve & Bethany!”

Helpful Report

Posted 5 days ago

Thank you for the wonderful 5-star review, Nicola. We’re thrilled Steve explained everything clearly, kept you informed, and made the process reassuring from start to finish. Thank you for your recommendation. We’ll pass your kind words along to Steve and Bethany. We look forward to seeing again in the future. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 5 days ago

“Very good service. The staff are very helpful.”

Helpful Report

Posted 1 week ago

Thank you for the wonderful 5-star review. We’re thrilled you found our service helpful and our team friendly. We’ll pass your kind words along to the staff. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 6 days ago

“Really nice staff. Providing a great professional service”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star rating, Justin. We’re thrilled to hear you found our staff nice and our service professional. We’ll pass your kind words along to the team. If you need anything else, please let us know. Kind Regards The Mortgage Company

Posted 1 week ago

“Couldn't recommend The Mortgage Company enough for their services during our house purchase. As first time-buyers, simplicity, convenience and ease is exactly what you require and James Roberts and team provided above and beyond.”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star rating, James. We’re thrilled to hear our service made your first-time purchase simple and convenient. We’ll pass your kind words to James Roberts and the team. Thank you for your very kind recommendation If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 week ago

“James as always is a fantastic adviser keeps you informed through the process and will always look out for the best deal and he is very knowledgeable always has time to talk and explain things in detail . The process is stress free. Would never use anyone else. The mortgage company is fantastic. 5star”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star rating, Philip. We’re thrilled to hear James continues to provide a helpful, stress-free experience. We’ll pass your kind words along to James and the team. We appreciate your loyalty If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 week ago

“James, Jane and the team at the mortgage company were amazing throughout the whole process. They were transparent and gave honest, helpful advice beyond the mortgage. Couldn’t recommend them enough, especially to first time buyers as it made everything so simple and really put us at ease.”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star rating, Holly. We’re thrilled you had a smooth, transparent experience and that our team could help beyond the mortgage. James, Jane and the team, will be delighted to hear, they provide a 5 star service and your recommendation means so much If you need anything else, please let us know. Kind regards, Team The Mortgage Company

Posted 1 week ago

“They were follow up our case ( mortgage) on time and keep reminding us and we have a nice adviser as well ( James). Everything was good. Thanks to all.”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star rating, Maryam. We’re really glad to hear that our follow-ups and James provided good support and that everything went smoothly. We appreciate your kind words and your trust in us. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 week ago

“Was very happy with the service and professionalism of The Mortgage Company. Impressed when i first bought my house 5 years ago and grateful with how helpful the team was during a remortgage. Everything was explained in a clear and straight forward manner. Would recommend to others”

Helpful Report

Posted 1 week ago

Thank you for the amazing 5-star rating, Michael. We’re really glad you were happy with our service and professionalism, and appreciate your kind words about the support during your remortgage. We also thank you for your loyalty. We are delighted to know everything was explained in a clear straight forward manor. We appreciate your recommendation it really means so much to us. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 week ago

“Great help from Steve and Bethany at the mortgage company once again !”

Helpful Report

Posted 1 week ago

Thank you for the amazing 5-star rating, Keeley. Steve and Bethany will be delighted with you feedback and kind words, we thank you you for your loyalty Kind regards, The Mortgage Company

Posted 1 week ago

“Helpful and informative. Second time using The Mortage Company and would use again.”

Helpful Report

Posted 1 week ago

Thank you for the amazing 5-star rating. We’re really pleased to hear you found us helpful and informative, and that you’d use us again, your loyalty is very much appreciatedIf you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 1 week ago

The Mortgage Company is rated 4.9 based on 1,659 reviews