Name: The Mortgage Company
Rating: 4.94

“Martin (arnold branch) was outstanding . Had better understanding of tje process , supported me through the whole process and wwnt rhe extra mille with liaising solicitors and bank to support.”

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Posted 21 hours ago

Hi Boggan, thank you for your 5 STAR review. We’re really glad Martin supported you through the whole process and went the extra mile with solicitors and the bank. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 40 seconds ago

“Great service, Steve and Bethany kept us up to date as things progressed and got us sorted really quickly”

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Posted 2 days ago

Hi Matthew, thank you for your 5 STAR review. We're really glad Steve and Bethany kept you updated and sorted things quickly. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 1 minute ago

“My experience with The Mortgage Company was great throughout, the team are very helpful and knowledgable. This was very important to me as a first time buyer.”

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Posted 2 days ago

Hi Joseph, thank you for your 5 STAR review. We’re really glad the team were helpful and knowledgeable throughout your first-time buying journey. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 minutes ago

“Highly recommend, knowledgable, efficient and quickly responded to any question I had. Tara and Tom were a tremendous help not just in finding a good mortgage but throughout the buying process”

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Posted 2 days ago

Hi Paul, thank you for your 5 STAR review. We’re really glad Tara and Tom could help you efficiently throughout the buying process and respond quickly to any questions. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 minutes ago

“First time using the Mortgage Company's service. It was nice to have a branch to go to and speak to an advisor in person, rather than over email like we have experienced in previous years with other advisers. Joe was really helpful and gave us good advice, which we have taken and in doing so have managed to knock a few years off our term. Shall come back to them when our 2 year fixed comes to an end, see if we can knock a few more years off.”

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Posted 2 days ago

Hi Hannah, thank you for your 5 STAR review. We’re really glad Joe could assist in person and that his advice helped you shorten your term. It’s great to hear you’ll consider us again when your fixed term ends. If you need anything in the meantime, please don’t hesitate to reach out. Kind regards, Team The Mortgage Company

Posted 3 minutes ago

“We cannot thank the team enough for everything they did to help us buy our first home. The whole process had its challenges and wasn’t always straightforward, but throughout it all, James and Jane were incredibly supportive, professional, and reassuring. They kept us informed every step of the way, answered every question we had, and went above and beyond to make sure everything progressed as smoothly as possible. Their patience, hard work, and dedication genuinely made such a stressful process much easier for us. We are so grateful for all their help and would highly recommend them to anyone looking for a mortgage advisor, especially first-time buyers. Thank you again, James and Jane, for helping make our dream of owning our first home come true!”

The Mortgage Company 5 star review on 17th May 2026

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Posted 6 days ago

Hi Plamena, thank you for your 5 STAR review. We’re really glad James and Jane could support you through the process and that it felt smooth despite the challenges. Your kind words mean everything to us, knowing their professionalism, hard work, dedication and reassurance, made the process as first time buyers, so much easier for you, makes us proud as customer service is at the heart of everything we do, So knowing we provided you with t0p rated service is extremely rewarding. Thank you for you recommendation, good luck and best wishes for the future. Should you need anything please do not hesitate to contact us Kind regards, The Mortgage Company

Posted 5 days ago

“Using The Mortgage Company was quick and easy from the first meeting to completion.”

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Posted 1 week ago

Hi Derek, thank you for your 5 STAR review. We’re really glad The Mortgage Company could make the process quick and easy from the first meeting to completion. Your feedback means a lot to us, and we’re here if you need anything in the future. Kind regards, The Mortgage Company

Posted 1 week ago

“I’ve been using the MC for years and although they have always provided a good enough service I don’t deem it to be knockout 5* service hence the middle range 3 stars. Here’s why, there fee is a lot and since the last time I used them it’s gone up by £100. What did I get for it? An hours phone call discussing mortgage options and securing a product there and then, other than that we’ve had very little comms from them. It agreaves me really to pay this fee as I don’t see enough for my money. Have I actually saved myself some money taking into account their fees as opposed to just finding a mortgage rate myself? I’m not sure, would I use them again?, not sure - I think we’ll assess our options next time to see if it’s worth using them”

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Posted 1 week ago

Hi, thank you for your 3 STAR review. We appreciate your loyalty over the years and understand your concerns. I have left you a voicemail to discuss your experiences to understand what occured. If you could return my call at your earliest convenience. As you can see from all other reviews and your previous experiences with us, this is out of character for us and therefore I am keen to make contact and with your feedback this will hopefully help us to return to our normal service levels. Kind regards, Tim Marcer, Director, The Mortgage Company

Posted 1 week ago

“Bethany and Martin were a fantastic help, they gave us great advice, were always available when we needed updates and kept us informed throughout everything. Would highly recommend”

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Posted 2 weeks ago

Hi Aidan, thank you for your 5 STAR review. We’re really glad Bethany and Martin provided great advice, were available when needed, and kept you informed throughout. Your kind words mean a lot, and we’re delighted to have helped. Your high recommendation means the world to us. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company

Posted 2 weeks ago

“This is my second time working with the Mortgage company - Martin and team were very thorough and timely. couldnt ask for any better. Highly recommended”

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Posted 3 weeks ago

Hi there, thank you for your 5 STAR review. We're really glad Martin and the team were thorough and timely. Your kind words mean a lot, and we're delighted to have helped. If you need anything in the future, please don't hesitate to contact us. Kind regards, The Mortgage Company

Posted 3 weeks ago

Hi there, thank you for your 5 STAR review. We're really glad Martin and the team were thorough and timely. Your kind words mean a lot, and we're delighted to have helped. If you need anything in the future, please don't hesitate to contact us. Your high recommendation means everything to us Kind regards, The Mortgage Company

Posted 2 weeks ago

“The Mortgage Company are an absolute pleasure to work with. In the event of mortgage changes and moving home, both Tim and Tara always go the extra mile to make tasks as seamless and easy as possible. Always there when needed and nothing is ever too much of an ask. One of my favourite companies to work with. Would have not gotten through the sale of my house and purchase of my new house without The Mortgage Company. Incredible team and consider myself very lucky to them in my corner!”

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Posted 4 weeks ago

Hi Jessica, thank you for your 5 STAR review. We’re really glad Tim and Tara could make the process seamless and that you felt supported throughout. Your kind words are very much appreciated, high praise indeed, lovely to hear we are one of your favourite companies to work with, we are delighted we have been able to assist you with the sale and purchase, hope everything works out for you in your new home. We also thank you for your loyalty and should you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company

Posted 4 weeks ago

“Great experience working with Steve and his assistant Bethany. They were always available, flexible, and really focused on finding the best possible option for me. Highly recommend!”

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Posted 4 weeks ago

Hi Peter, thank you for your 5 STAR review. We’re really glad Steve and Bethany could provide a great experience and that you felt supported throughout the process. Your recommendation means the world to us. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company

Posted 4 weeks ago

“Received a very personable and helpful service. Full of advice and guidance as first time buyers. The team couldn’t do enough for us and kept us going through trickier times in the process. I recommend highly!!”

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Posted 4 weeks ago

Hi Jenny, thank you for your 5 STAR review. We’re really glad you found our service personable and helpful as first-time buyers, and that the team could guide you through the trickier times. Your recommendation is very much appreciated If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company

Posted 4 weeks ago

“I find the Mortgage Company to be very efficient.”

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Posted 1 month ago

Hi Dawn, thank you for your 5 STAR review. We’re really glad you find The Mortgage Company efficient. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company

Posted 4 weeks ago

“Martin and the team are always great. Take care and attention to requirements to provide an appropriate product without being pushy about specific lenders. Have been using them for nearly 10years, wouldn't use anyone else.”

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Posted 1 month ago

Hi Paul, thank you for your 5 STAR review. We’re really glad Martin and the team continue to provide the care and attentiveness you value, and that you’ve trusted us for nearly 10 years, your loyalty is very much appreciated. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company

Posted 1 month ago

“Quite a bumpy ride which was ultimatley down to me but Sally delt with my challenging self wonderfully and if she can get me a mortgage she can get anyone a mortgage.....We got there in the end. Thanks for your hard work, perseverance and patience 👍👍👍👍👍”

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Posted 1 month ago

Hi Daniel, thank you for your 5 STAR review. We’re thrilled Sally could support you through the bumpy ride and help secure a mortgage in the end. Your kind words about her are greatly appreciated, and we’re glad we could get you there. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company

Posted 1 month ago

“Would definitely recommend. Tara and Tom made remortgaging straight forward and are always very prompt responding to queries we had.”

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Posted 1 month ago

Hi Hannah, thank you for your 5 STAR review. We’re thrilled Tara and Tom made remortgaging straightforward and were prompt in responding to your queries. Thank you for your loyalty it is very much appreciated, also your recommendation means the world to us. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company

Posted 1 month ago

“Great communication and no hassle in the remortgage process. Thanks”

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Posted 1 month ago

Hi Stephen, thank you for your 5 STAR review. We’re thrilled to hear you had great communication and a hassle-free remortgage process. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company

Posted 1 month ago

“I recently used The Mortgage Company to help me decide on the best possible mortgage for me in order to buy my first house. i was assisted by Tara and Gill who were absolutly amazing, polite, understanding, very well knowlegable and informed. they talked me through every step of the process, gave me plenty of time to answer simple to complex questions. they kept themself informed of the changing market e.g. interest rates and made sure i got the best deal. They even helped me with solicitor queries and support. I haven even recommeded them to my family and friends. I am extremely happy with the service and a big thank you to Tara and Gill.”

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Posted 1 month ago

Hi Kashif, thank you for your 5 STAR review. We're thrilled Tara and Gill could help you navigate your mortgage and secure the best deal. We pride ourselves on customer service, so your very kind words mean the world to us, knowing we have been understanding, polite and knowledgable and were on hand to help with all the complexities of the mortgage world. We are delighted we could go the extra mile and also help with your solicitors. it is so pleasing to know you are extremely happy with our service, so much so, you have recommended us to your friends and family, best wshes and should you need anything in the future please do not hesitate to contact us. Kind regards, The Mortgage Company

Posted 1 month ago

“Fantastic service with very friendly and helpful staff. Excellent!”

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Posted 1 month ago

Hi Tom, thank you for your 5 STAR review. We’re delighted you had fantastic service from our friendly and helpful staff. We’ll pass your kind words to the team. If you need anything in the future, we’re here for you. Kind regards, The Mortgage Company

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company Reviews