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The Mortgage Company Reviews

4.9 Rating 1,753 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,753 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
For me, Martin and Bethany couldn't of been more helpful in securing a relationship mortgage for me. Kept me fully updated on best and most appropriate options out there and the progression of securing the mortgage.
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Posted 2 days ago
Hi Julian, Thanks for the wonderful 5-star review. We’re really glad Martin and Bethany could help you secure the relationship mortgage and keep you updated on the best options and progression. Your feedback means a lot to us. Kind regards, The Mortgage Company
Posted 1 day ago
Excellent service. Very efficient and friendly people. Could not do enough to help you. Would definitely recommend.
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Posted 2 days ago
Hi Liane, Thank you for the wonderful 5-star review. We’re really glad our team was efficient, friendly, and could help you. We appreciate your recommendation. Kind regards, The Mortgage Company
Posted 1 day ago
Excellent communication throughout!
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Posted 2 days ago
Hi Hannah, Thank you for the lovely 5-star review. We’re really glad to hear the communication was excellent and that it stood out for you. Your feedback means a lot to us. Kind regards, The Mortgage Company
Posted 1 day ago
Tom worked very hard to secure our mortgage and helped explore every option. Tara was also good with support after the mortgage was secured
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Posted 2 days ago
Hi James, Thank you for the lovely 5-star review. We’re really glad to hear Tom worked hard to secure your mortgage and that Tara was supportive after the mortgage was secured. Your feedback means a lot to us. Kind regards, The Mortgage Company
Posted 1 day ago
I have to say that I can was very well looked after by James, Jane and Samantha.. Will definitely use the mortgage company again when I come to remortgage in a few years.
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Posted 3 days ago
Hi George, Thank you for the lovely 5-star review. We’re really glad to hear you felt well looked after by James, Jane and Samantha and that you would use us again for remortgaging. it is very much appreciated. Kind regards, The Mortgage Company
Posted 1 day ago
Great Service & Great people nothing was an issue
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Posted 4 days ago
Hi James, Thank you for the lovely 5-star review. We’re really glad to hear you felt the service and people were great and that nothing was an issue. Your feedback means a lot to us. Kind regards, The Mortgage Company
Posted 1 day ago
We have used The Mortgage Company in Long Eaton for all our moves in the past 15 years. The service they provide is excellent - Steve Harmen has always been proactive, giving us the up-to-date, valuable information we've needed in concise, friendly phone calls and emails when we've moved properties or renewed. Beth Towlson has been a great PA, always being on top of any communication we've needed through each step of the process, with speedy responses to any emails we've sent. We wouldn't hesitate to recommend the team for anyone needing their services. Many thanks.
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Posted 5 days ago
Hi Matthew, Thank you for the lovely 5-star review. Your loyalty over such a long period is extremely appreciated and the service you recieve is excellent. Steve and Beth will be delighted with yout feedback and your kind words, we pride ourselves on delivering a high quality customer service therefore knowing we have yet again achieved this for you is very satisfying indeed. Your kind recommendation means the world to us and is very much appreciated Kind regards, The Mortgage Company
Posted 1 day ago
Have used them a few times as they have been going years. Always give a great selection of mortgages to suit your needs. They work on the best rate overall to save you the most money over your whole mortgage and they can tweak to suit what you want. You pay a fee but its well worth it for the service. This time around we wanted to look at 2 different scenarios and Sally in the stapleford branch was more than happy to oblige. She followed up a couple of times with calls and messages to make sure we got the best deal when the rates were going up and rechecked before we committed. Bethany has followed up a couple of times since to make sure we are on track. Would recommend.
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Posted 6 days ago
Hi Claire, Thank you for the lovely 5-star review. We’re really glad Sally in the Stapleford branch and Bethany could follow up and ensure you had support along the way. It’s great to hear you found a mortgage option that suits your needs and that the service felt worthwhile. Your loyalty and recemmendation means the world to us. If there’s anything else you’d like us to help with, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
I have worked with Martin twice. He is very knowledgeable and explains things very clearly as applying for a mortgage can be very confusing. His admin team were also great, with clear communication. I would definitely recommend The Mortgage Company to anyone applying for a mortgage. Thank you Martin and the rest of the team.
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Posted 6 days ago
Hi there, Thank you for sharing such a wonderful 5-star review. We’re really glad Martin and the admin team provided clear, helpful communication and that their knowledge helped make the process easier. Your recommendation means a lot to us. Also thank you for your loyalty If there’s anything else you’d like us to help with, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
We had a brilliant experience arranging our mortgage with James and Jane. They were both very knowledgeable and always happy to answer any questions we had, no matter how small. Responses were always quick and the whole process felt much less stressful because of their support. Overall the service has been brilliant from start to finish and we would definitely recommend them to anyone looking for a mortgage broker.
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Posted 6 days ago
Hi there, Thank you for sharing such a wonderful 5-star review. We’re really glad to hear James and Jane provided knowledgeable, helpful support and that the process felt stress-free from start to finish. We pride ourselves on delivering high customer service and it is brilliant to hear we once again delivered as a buisness. Your kind recommendation is very much appreciated. If there’s anything else you’d like us to help with, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
James has always been brillaint and I have used him all the time with my mortgages. Third time now. Jane has also helped very much with any admin issues. Thoroughly recommend them.
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Posted 1 week ago
Hi Pip, thank you for your 5 STAR review. We’re really glad James and Jane have been so helpful with your mortgages and admin needs, your loyalty means the world to us. If you need anything else, please don’t hesitate to reach out. Your recommendation is very kind and very much appreciated Kind regards, The Mortgage Company
Posted 1 day ago
I would highly recommend using The Mortgage company, they were helpful and understood my needs, Gill was fantastic and so was Jane Thoroughly recommend
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Posted 1 week ago
Hi Tracy, thank you for your 5 STAR review. We’re really glad Gill and Jane were fantastic and that The Mortgage Company understood and met your needs. If you need anything else, please don’t hesitate to reach out. Your recommendation means everything to us. Kind regards, The Mortgage Company
Posted 1 day ago
Both our mortgage broker, James, and PA, Jane, have been fantastic in navigating the complexities of sorting out a mortgage. They have been especially helpful in deadling with non-standard circumstances of mortgages and provided us with the confidence necessary to get a mortgage and begin buying a house. They have been incredibly helpful from start to finish throughout our house purchase process and have made the whole experience much more straight forward.
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Posted 1 week ago
Hi there, thank you for your 5 STAR review. We’re really glad James and Jane were fantastic for you and helped you navigate the mortgage process with confidence from start to finish, especially with your non-standard circumstances, which provided you with the confidence you needed in buying your house, we are delighted to have made everything much more straightdforward for you. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
They were professional , helpful and communicated well. Would definitely recommend using their Service .
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Posted 1 week ago
Hi there, thank you for your 5 STAR review. We’re really glad you found the service professional, helpful, and that we communicated well. Thank you for your recommendation, If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
James and Jane at the Mortgage Company were incredibly helpful. As first time buyers, they guided us through the whole process and were helpful at getting us the right mortgage. We have already recommended them to family members.
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Posted 1 week ago
Hi Rebecca, thank you for your 5 STAR review. We’re really glad James and Jane could guide you through the process and help you get the right mortgage and were incredibly helpful especially as you were First Time Buyers, and that you’ve recommended us to family members. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
They are great and helped me with everything very efficiently. Steve got me a good mortgage for more than I thought possible helping me get a house and Bethany was is also great, answered all my emails same day and I would recommend them to anyone.
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Posted 1 week ago
Hi Jodie, thank you for your 5 STAR review. it is great to hear Steve managed to get you a good mortgage and more than you anticipated, which resulted in geeting the house you wanted. Also lovely to hear Bethany was also on hand to offer you the back up support you needed and delivering a high customer service tandard. Thank you for your recommendation If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
Fantastic as always. They're very clear on what mortgages would be best and also take into account personal preference to make the process easier.
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Posted 1 week ago
Hi there, thank you for your 5 STAR review. We’re really glad you found our team clear on the best mortgage options and that personal preferences are considered to make the process easier. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
A Huge thank you to Steve Harman - Mortgage Broker and Bethany Towlson - PA for sorting out our mortgage. They both made the process easy for us. Both very professional and extremely helpful and efficient. Would highly recommend to anyone whi needs a mortgage. Thanks again.
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Posted 1 week ago
Hi Debbie, thank you for your 5 STAR review. We’re really glad Steve Harman and Bethany Towlson sorted out your mortgage and that you found the process easy, professional and efficient. If you need anything else, please don’t hesitate to reach out. Thank you for your kind recommendation, it means the world to us. Kind regards, The Mortgage Company
Posted 1 day ago
Martin (arnold branch) was outstanding . Had better understanding of tje process , supported me through the whole process and wwnt rhe extra mille with liaising solicitors and bank to support.
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Posted 1 week ago
Hi Boggan, thank you for your 5 STAR review. We’re really glad Martin supported you through the whole process and went the extra mile with solicitors and the bank. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Great service, Steve and Bethany kept us up to date as things progressed and got us sorted really quickly
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Posted 2 weeks ago
Hi Matthew, thank you for your 5 STAR review. We're really glad Steve and Bethany kept you updated and sorted things quickly. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
The Mortgage Company is rated 4.9 based on 1,753 reviews