The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,667 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sally absolutely brilliant as always. Always looking to help and find the best deal available. Always on hand to talk to and go through the details and options.”

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Posted 59 minutes ago

“Excellent service. Martin and Leah were always available to answer queries rather than having to ask them online which unfortunately seems to be the way these days”

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Posted 8 hours ago

Thank you for your excellent review, Michael. We’re delighted Martin and Leah were readily available to answer your queries, great to hear we were also able to offer the personal touch rather than doing everything online, this is a big thing for us, as like you we find this very frustrating in the modern world we live in, so we are really pleased you found this beneficial. We will pass on your kind words to them. If you need anything else, we’re here to help. Kind regards, The Mortgage Company

Posted 4 hours ago

“Fantastic & impeccable ongoing service from Steve & Bethany of The Mortgage Company. As a first-time-buyer I've received clear explanations, valuable advice & step-by-step guidance on the mortgage application & process. So glad I agreed to take a call from Steve about mortgage advice & will strongly recommend The Mortgage Company.”

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Posted 5 days ago

Thank you for your fantastic review, Kristian. We’re thrilled Steve and Bethany could provide clear explanations and step-by-step guidance, they will both be delighted with your kind words. We’ll be here whenever you need us as you continue forward. Also thank you for you recommendation, it is very much appreciated Kind regards, The Mortgage Company

Posted 3 days ago

“Very helpful and talked us through the process”

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Posted 5 days ago

Thank you for your kind words, Tracey. We're glad we could help and talk you through the process. We'll be here whenever you need us. Kind regards, The Mortgage Company

Posted 3 days ago

“Concise, friendly, and timely advice as always.”

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Posted 1 week ago

Thank you for your kind words, Mark. We’re glad the service met your expectations with concise, friendly, and timely advice. We’ll be here whenever you need us. Kind regards, The Mortgage Company

Posted 1 week ago

“Brilliant company! I’ve been using the mortgage company for almost 20yrs. Tim has always been honest and put my interests first, life always changes and they’ve helped everytime. I wouldn’t go anywhere else. Thank you.”

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Posted 1 week ago

Thank you for your kind words, Mark. We’re honored to have you as a client for almost 20 years and glad Tim has looked after your interests. We’ll be here whenever you need us. Kind regards, The Mortgage Company

Posted 1 week ago

“The Mortgage Company have been extremely helpful in finding me the best deal and corresponding with Tom Appleyard has been great, always there to answer my queries in a prompt respectful manner, explaining my concerns in detail. Thanks Tom! :)”

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Posted 1 week ago

Thank you for your kind words, Helene. We’re delighted Tom Appleyard could assist and that our team was prompt and respectful in addressing your queries. We’ll be here whenever you need us. Kind regards, The Mortgage Company

Posted 1 week ago

“Very pleased to work with The Mortgage Company. Efficient and friendly, would respond to our questions quickly whether on the phone or emails.”

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Posted 2 weeks ago

Thank you for your kind words, Ozge and your 5 STAR rating. We’re glad you had a positive experience and that our team could assist you. Great to hear everyone was freindly and your questions were handled efficiently by phone and email Kind regards, The Mortgage Company

Posted 2 weeks ago

“This is magnificent mortgage company always looking for all customer, I am with them for more than 7 years and happy to carry on to later”

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Posted 2 weeks ago

Thank you for your kind words, Saeed. We’re glad to have supported you over a number of years and look forward to continuing to support you. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Thank you James for helping me with my mortgage application and Jane for keeping me updated on the progress of my application. You both went above and beyond. Your support and guidance means a lot. Highly recommend.”

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Posted 2 weeks ago

Thank you for your kind words, Sabrina. We’re glad James and Jane could support you and keep you updated throughout the process and they went above and beyond to help and assist with your mortgage. We appreciate your recommendation. Kind regards, The Mortgage Company

Posted 2 weeks ago

“The Mortgage Company have been very helpful throughout, making our requirements clear at all times. Would reccomend to others.”

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Posted 2 weeks ago

Thank you for the positive review. We’re glad to hear we were helpful and met your requirements. Als thank you for your kind recommenation. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Very supportive, Helped sort out issues with other parties, in particular solicitors, can't thank them enough”

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Posted 2 weeks ago

Thank you for the wonderful 5-star review. We’re glad to hear we were supportive and helped sort out issues with other parties, especially the solicitors. We’ll pass your thanks along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“The Mortgage Company have been brilliant from Day 1. They have been extremely helpful from the first step up untill the day we got the keys to our new house and for this they have a customer for life. Thank you all very much.”

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Posted 2 weeks ago

Thank you for the wonderful 5-star review. We’re thrilled to hear our team were brilliant from Day 1 and supported you through to getting the keys. We truly appreciate your loyalty and will pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Tim is always so knowledgeable and helpful, explaining the reasons behind his advice and equipping us with knowledge and understanding to make our own choices. We always use him and always will, thanks Tim!”

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Posted 2 weeks ago

Thank you for the wonderful 5-star review. We're glad to hear Tim is so knowledgeable and helpful, and that he equips you with understanding to make your own choices. Thank you for your loyalty. We’ll be sure to pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Easy and efficient mortgage renewal process. Excellent and friendly service all round.”

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Posted 2 weeks ago

Thank you for the wonderful 5-star review, Karen. We’re glad to hear the renewal process was easy and the service was excellent and friendly. We’ll be sure to pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Everyone was very helpful”

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Posted 2 weeks ago

Thank you for the wonderful 5-star review, Claire. We’re glad to hear everyone was very helpful. We’ll be sure to pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Joe guided me through the steps to set up my mortgage, was always available by phone and text and then his colleagues took over and checked in regularly to help answer my questions in the period after, as we waited for completion. I'm a first time buyer and their assistance was so appreciated - I highly recommend them!”

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Posted 2 weeks ago

Thank you for the wonderful 5-star review, Meredith. We’re thrilled to hear Joe and our team could guide you smoothly through your mortgage process and that you felt supported as a first-time buyer. We’ll be sure to pass your kind words along. Thank you for your recommendation, it is greatly appreciated If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“The Mortgage Company has been instrumental in my journey as a first time home owner, having helped me with the purchase of my house, and at this current time moving onto a new fixed rate product. My experience with them has always been positive, and I believe it comes down to their team. Welcoming, knowledgeable and above all patient. They are happy to explain all the information they present and answer any questions I've felt comfortable with understanding it. I can see that I will surely be revisiting them again for future mortgage solutions”

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Posted 3 weeks ago

Thank you for the wonderful 5-star review. We’re thrilled to hear that our team was welcoming, knowledgeable, and patient, and that you felt comfortable with the information provided. We’ll be sure to pass your kind words along to the team. We look forward to assisting you again with future mortgage solutions. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Steve Harmon was brilliant throughout the entire mortgage process. He explained everything clearly, kept us informed at every stage, and made what could have been a stressful experience feel easy and reassuring. We felt completely supported from start to finish and wouldn’t hesitate to recommend him. We’ll absolutely be returning to Steve when we need another mortgage. Thanks again Steve & Bethany!”

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Posted 3 weeks ago

Thank you for the wonderful 5-star review, Nicola. We’re thrilled Steve explained everything clearly, kept you informed, and made the process reassuring from start to finish. Thank you for your recommendation. We’ll pass your kind words along to Steve and Bethany. We look forward to seeing again in the future. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 3 weeks ago

“Very good service. The staff are very helpful.”

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Posted 3 weeks ago

Thank you for the wonderful 5-star review. We’re thrilled you found our service helpful and our team friendly. We’ll pass your kind words along to the staff. If you need anything else, please let us know. Kind regards, The Mortgage Company

Posted 3 weeks ago

The Mortgage Company is rated 4.9 based on 1,667 reviews