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The Mortgage Company Reviews

4.9 Rating 1,783 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,783 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
Read The Mortgage Company Reviews
The Mortgage Company have been very helpful throughout the process of us moving house and securing a new mortgage. They stayed in regular contact, giving us peace of mind, and were always fast to respond to any queries. Big thanks to Tom and Tara!
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Posted 1 day ago
Hi there, Thank you for the fantastic 5 STAR review. We’re really glad our team could help throughout your move and mortgage process, and that our regular updates gave you peace of mind. We’ll be sure to pass your thanks to Tom and Tara. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
Gill at The Mortgage Company was brilliant. Over the course of almost a year of my house search she was with me every step of the way. Being self-employed, my financial circumstances were quite fluid which meant quite a few updates to my details but Gill was with there to help me through all of them with clear instructions and helpful yet realistic guidance. I asked a lot of questions and they were all answered in a timely manner, no problems. Could I have gone elsewhere and got the same servcice at a lower cost? Maybe, but the piece of mind provided was worth it's weight in gold to me. Gill and the rest of the team (who helped me at the later stages of signing the mortgave agreement) were invaluable and were always on hand by phone or email which was super helpful. Recommended!
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Posted 5 days ago
Hi Jon, Thank you for the fantastic 5 STAR review. We’re really pleased Gill and the team could support you throughout your house search and provide clear, timely guidance, especially with being self employed and your difficult circumstances, which you found invaluable. Your kind recommendation means so much to us. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 5 days ago
Brilliant service!
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Posted 5 days ago
Hi Ross, Thank you for the fantastic 5 STAR review. We’re really glad you felt the service was brilliant. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 5 days ago
Steve Harman and Bethany Towlson were both very friendly and helpful, and very reassuring when things got delayed due to a problem on our end. Definitely reccommend
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Posted 5 days ago
Hi Stephen, Thank you for the fantastic 5 STAR review. We’re really glad Steve Harman and Bethany Towlson could help and provide reassurance during the delay. Also thank you for your kind recommendation, it is very much appreciated. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 5 days ago
I just told James what I needed and three weeks later I had a mortgage. Can't say fairer than that.
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Posted 6 days ago
Hi Benjamin, Thanks for the fantastic 5 STAR review. We’re really glad James could help you get your mortgage so promptly. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 5 days ago
Excellent. Would recommend 100%
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Posted 6 days ago
Hi Melanie, Thank you for your fantastic 5 STAR review. We’re really glad you’re happy with the service. Your recommendation means the world to us. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 5 days ago
Gill Fuller at the Mortgage company is amazing. She helped me out even with queries that weren’t in her expertise and she did well with advising us on our mortgage
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Posted 6 days ago
Hi Latesha, Thank you for you your fantastic 5 STAR review and sharing these kind words. We’re really glad Gill Fuller could help you and provide solid guidance on your mortgage, even with questions outside her usual scope. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 6 days ago
Amazing and so glad we went with the mortgage company. Gill was always there if we ever needed to ask anything and supported us throughout the whole process
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Posted 1 week ago
Hi Adrian, Thank you for your kind words. We’re really glad Gill was there to support you throughout the process. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 6 days ago
Excellent service from The Mortgage Company. Nothing was too much trouble for Tom & Tara who helped us every step of the way even when I went into the office in a blind panic they remained calm and professional while reassuring me I hadn’t done anything wrong Would highly recommend
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Posted 1 week ago
Hi Rebecca, Thank you for your kind words and the 5 STAR review. We’re really glad Tom and Tara could help and that you felt supported during a stressful moment and remained calm and professional, giving you the reassurance you required. Your recommendation means the world to us If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 6 days ago
I had a very good experience with the Mortgage Company. Gill and Tara were extremely helpful with any queries we had. Definitely would recommend!
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Posted 1 week ago
Hi Martyna, Thank you for the kind words. We’re really glad Gill and Tara could help and that you had a great experience. Thank you for your recommendation it is greatly appreciated. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Received excellent mortgage advice from James, which as a first time buyer, I really needed! Together, he and Jane made the whole process much less stressful than it would have been. I would certainly recommend their services to any first time buyer.
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Posted 1 week ago
Hi Bas, Thank you for the kind words. We’re really glad James and Jane could help and make the process less stressful for a first-time buyer. If you need anything else, please don’t hesitate to reach out. Also your recommendation means the world to us. Kind regards, The Mortgage Company
Posted 1 week ago
Absolutely suggest if any one need any advice on mortgage.A great team ,very helpful through out the whole process.
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Posted 1 week ago
Hi Rohith, Thank you for the kind words. We’re really glad you found the team helpful and that the process felt smooth throughout. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Easy and quick to set up. All queries answer promptly and kept informed at all times
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Posted 1 week ago
Hi Sheila, Thank you for the kind words. We’re really glad you found the setup easy, and that your queries were answered promptly and you were kept informed at all times. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Great people, very helpful. Very easy to contact and are transparent and attentative with their communications.
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Posted 1 week ago
Hi James, Thank you for the kind words. We’re really glad you found the team helpful, easy to contact, and transparent with communications. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Excellent. My wife and I chose to try TMC after a bad experience with an estate agent linked provider, and the difference in experience was night and day. James, Jane and Sam were capable and helpful, and the entire process went off without a hitch. We have recommended them to friends.
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Posted 1 week ago
Hi Philip, Thank you for the kind words. We’re really glad James, Jane and Sam could help and that your experience was a night-and-day difference. It’s great to hear you’ve recommended us to friends. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Joe and Leala were exceptionally helpful in finding me a Mortgage Product! I am all moved in now and will be reaching back out to them once the term is near for remortgaging! Thank you both!
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Posted 1 week ago
Hi Samuel, Thank you for the kind words. We’re really glad Joe and Leala could help you find a mortgage product and that you’re now moved in. If you need anything else, please don’t hesitate to reach out. We look forward to helping you again in the future Kind regards, The Mortgage Company
Posted 1 week ago
We had an excellent experience with the mortgage service and would highly recommend them. Our broker, James Roberts, was professional, knowledgeable and extremely helpful throughout the whole process. He explained everything clearly, gave us confidence in our options and made what could have been a stressful process feel much smoother. Jane Turley, the PA, who was fantastic with communication and keeping everything organised. She was always responsive, efficient and friendly, which made a real difference.
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Posted 1 week ago
Hi Dewen, Thank you for the fantastic 5-star review. We’re really glad James Roberts and Jane Turley provided professional, knowledgeable, helpful and friendly service, with clear explanations and great communication throughout the process. We are delighted we made a difference, should you need anything whatsoever in the future please do not hesitate to get in touch Kind regards, The Mortgage Company
Posted 1 week ago
Have used Tom Appleyard and Tara Morledge at the Mortgage Company many times before, and will continue to do so. Top class service.
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Posted 1 week ago
Hi Phil, Thank you for the fantastic 5-star review. We’re really glad Tom Appleyard and Tara Morledge have continued to deliver top class service for you. We appreciate your kind words and loyalty. Kind regards, Team The Mortgage Company
Posted 1 week ago
Tom has helped me a few times now and has made the process of buying a house an absolute breeze. With great care, communcation and a positive and helpful attitude, him and Tara are worth every penny. They've helped with every step along the way and kept me updated at all stages. I can't thank them enough and i highly recommend Tom/Tara and The Mortgage Company if you want stress free mortgage advice with piece of mind. Excellent service from start to finish.
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Posted 1 week ago
Hi Leon, Thank you for the fantastic 5-star review and your loyalty. We’re really glad Tom and Tara could make the mortgage process smooth and reassuring for you. All this will great care, communication and a positive helpful attitude. Also lovely to hear you were updated at all stages and we fulfilled our customer service to a very high standerd. We appreciate your kind and glowing recommendation. Kind regards, The Mortgage Company
Posted 1 week ago
I dealt with Tara Morledge and Tom Appleyard when arranging my mortgage, they were both very professional and approachable answering any questions I had, offering the best solution for my needs. I would definitely recommend them.
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Posted 1 week ago
Hi Lorraine, Thank you for the wonderful 5-star review. We’re really glad to hear Tara Morledge and Tom Appleyard were professional and approachable, and helped you find the best solution for your needs. We appreciate your kind recommendation. Kind regards, The Mortgage Company
Posted 1 week ago
The Mortgage Company is rated 4.9 based on 1,783 reviews