Name: The Mortgage Company
Rating: 4.94

“James and Jane were absolutely fantastic from day one. Right from our initial conversation, James was professional, approachable, and provided expert advice every step of the way. We can’t thank them enough for helping us secure our dream family home. We would recommend their services to anyone without hesitation, especially friends and family! Ryan & Courtney Broad”

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Posted 43 minutes ago

“We could not recommend a better company. Both James and Jane have been absolutely amazing throughout the whole process. Kept us updated and at ease. Thank you”

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Posted 3 hours ago

Hi Courtney, Thank you for the fantastic 5 STAR review. We’re really glad James and Jane could keep you updated and at ease throughout the process. To say, you could not recommend a better company, is amazing for us to hear, it is massively appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 hours ago

“Very good, great communication. Whole experience was professional”

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Posted 1 day ago

Hi Robert, Thank you for the fantastic 5 STAR review. We’re really glad you found the communication great and the experience professional. If you ever need anything else, please don’t hesitate to reach out. Kind regards The Mortgage Company

Posted 22 hours ago

“I have used The Mortgage Company for several years now and wouldn’t go anywheres else. Tim and the team are so helpful. Response times are very quick and nothing is too much trouble. They keep my mortgage under review and I can rely on them to always find me the best deal. I wouldn’t hesitate to recommend them.”

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Posted 1 day ago

Hi there, Thank you for your fantastic 5 STAR review. We’re really glad Tim and the team have been helpful, that response times are quick, and that you can rely on us to find the best deal and keep your mortgage under review. Your recommendation means the world to us If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 22 hours ago

“Myself and My partner were both first time buyers. Steve and Beth were both extremely helpful in explaining both the process of buying a house and the options available to us. They were also very responsive to emails which we found genuinely helpful, for example we needed a survey of our property and within an hour Beth had come back with a quote. I would highly recommend the mortgage company to anyone.”

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Posted 5 days ago

Hi there, Thank you for your fantastic 5 STAR review. We’re really glad Steve and Beth could help explain the process and present the options, and that Beth was able to respond quickly with a survey quote. Also than kyou for your high recommendation, it is very much appreciated If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 days ago

“A massive thank you to Sally Bates for helping me and Sandie getting our forever home. Was really nice meeting you. P.S sorry for all the phone calls lol”

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Posted 5 days ago

Hi Paul, Thank you for your fantastic 5 STAR review. We’re really glad Sally Bates could help you and Sandie find your forever home, and that you enjoyed meeting her. No worries about the phone calls—glad it all came together. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 days ago

“Great company to employ when ready to have a mortgage for a purchase. I will recommend this to anyone. The team are easily approachable and ready to help in any way possible.”

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Posted 5 days ago

Hi, Thank you for your fantastic 5 STAR review. We’re really glad to hear you found the team approachable and ready to help, your recemmendation is very much appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 days ago

“We have now used The Mortgage Company twice, most recently to remortgage our first home, and the service has been excellent on both occasions. Tom is friendly, approachable, and genuinely committed to finding the best deal for your individual circumstances. He was always quick to respond to any questions and kept us informed throughout the process. We also worked with Tara, who was fantastic. She kept us updated at every stage and followed up professionally and politely whenever any information was outstanding. We would highly recommend The Mortgage Company and will definitely be returning when our current deal comes to an end.”

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Posted 1 week ago

Hi Freddy, Thank you for your fantastic 5 STAR review. We’re really glad to hear Tom and Tara provided excellent service and support also keeping you informed throughout both processes of your purchase and your remortgage. Customer service is at the heart of everything we do, so knowing we have achieved this for you again is extremely rewarding. We truly appreciate your loyalty and your recommendation and look forward to helping again when your current deal ends. If you need anything whatsoever in the future please do not hesitate to reach out Kind regards, The Mortgage Company

Posted 1 week ago

“We have had an excellent experience with Tom and Tara throughout or mortgage journeys. Tom is super knowledgeable, and always took the time to explain everything clearly. Tara was great at keeping us updated every step of the way. Would recommend to anyone looking for mortgage advice. Thanks both!”

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Posted 1 week ago

Hi Amy, Thank you for your fantastic 5 STAR review. We’re really glad to hear Tom and Tara provided an excellent experience and kept you updated every step of the way. Your recommendation means the world to us If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 1 week ago

“Very helpful throughout the whole process”

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Posted 1 week ago

Hi Matthew and Nicola Thank you for your fantastic 5 STAR review. We’re really glad to hear you found the process very helpful throughout. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 1 week ago

“We had a great experience securing our remortgage with The Mortgage Company. The entire team operates very profesionally with the whole process being remarkably smooth and efficent. Steve and the rest of the staff were incredibly friendly and helpful guiding us along the way. We couldn't be happier with the service provided.”

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Posted 1 week ago

Hi there, Thank you for your fantastic 5 STAR review. We’re really pleased to hear that your remortgage experience was smooth and efficient, and that Steve and the team were friendly, helpful throughout and that you could not be happier with our customer service If you ever need anything in the future, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 1 week ago

“I have dealt with Steve Harman and Bethany Towlson on a number of occasions and every time it has been a pleasure. They have been very supportive, understanding, and informative through every step. I cannot recommend them enough.”

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Posted 1 week ago

Hi Nigel, Thank you for your fantastic 5 STAR review. We're really pleased to hear Steve Harman and Bethany Towlson provided supportive, understanding, informative service throughout and your loyalty is greatly appreciated. Your recommendation means the world to us If you ever need anything in the future, please don't hesitate to reach out. Kind regards, The Mortgage Company

Posted 1 week ago

“Very professional and responsible. A company that you can rely on.”

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Posted 2 weeks ago

Hi Emma, Thank you for your fantastic 5 STAR review, knowing we are very professional, responsible and a company that people can rely on is extremely satisfying. We pride ourselves on client care, customer service and doing the best we can for every person. So recieving this feedback is greatly rewarding. Should you need anything whatsoever in the future, please do not hesitate to contact us Best wishes The Mortgage Company

Posted 2 weeks ago

“We were first buyers with not a clue at all what to do. We found our perfect home and than the Mortgage company guided us through all the procedures. Special thanks to Tara and Joseph.”

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Posted 2 weeks ago

Hi Adina, Thank you for sharing your experience. We’re really glad to hear that, as first-time buyers, you felt guided through all the procedures and that Tara and Joseph helped you along the way. If you ever need anything in the future, please don’t hesitate to reach out. Kind regards The Mortgage Company

Posted 2 weeks ago

“James and the team were fantastic. Quick, simple and effortless to navigate the best deal on the market for our circumstances and managed everything from start to finish with ease, thank you!”

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Posted 2 weeks ago

Hi there, Thank you for sharing your experience. We’re really glad to hear James and the team made the process quick, simple, and easy to navigate, and that you found the deal suitable for your circumstances. If you ever need anything in the future, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“Great service from everyone we spoke to, whether verbally or through email. As first timer buyers we didn’t know much about the process or the finer details of buying a house, The Mortgage Company team have helped guide us through every step and even made recommendations about other companies such as surveyors and insurers, that have worked out well too. As stressful as this process has been, these guys have really helped us through it.”

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Posted 2 weeks ago

Hi Jennifer, Thank you for the wonderful review. We’re really glad to hear that our team could guide you through the process and that you felt supported every step of the way, with great customer service If you ever need anything in the future, please don’t hesitate to reach out. Kind regards, The Mortgage Company

Posted 2 weeks ago

“5 Stars – Absolute 10/10 Experience! I cannot thank James and Jane enough! From start to finish, they truly went above and beyond. Securing a mortgage can be a stressful process, but James and Jane made everything feel smooth, clear, and completely effortless. Every question was answered promptly, every detail was handled seamlessly, and the level of support was top-tier throughout. They didn't just deliver—they completely exceeded my expectations. If you need mortgage advisors who truly know their stuff and execute flawlessly, look no further. Highly, highly recommended”

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Posted 3 weeks ago

Hi Cathrine, Thank you for the wonderful 5-star review and also knowing you had 10/10 experience means the world to us. We’re really glad to hear that James and Jane made the process smooth and effortless and that you felt supported throughout. customer service is our priority, so knowing we exceeded your expectations and we delivered this for you is very satisfying. Your very high recommendation is very much appreciated If you ever need anything in the future, please don’t hesitate to reach out. Kind Regards The Mortgage Company

Posted 3 weeks ago

“The service offered by The Mortgage Company is second to none. From start to finish the expert advice and regular communication meant the whole process was seamless. When rates were fluctuating… the team were very proactive in obtaining the best deal for us which enabled us to us to reduce our outgoings. Would highly recommended to anyone looking to secure their next mortgage.”

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Posted 3 weeks ago

Hi Richard, Thank you for sharing your experience. We’re really glad to hear that our advice and communication helped keep the process seamless, and that you felt proactive help during rate fluctuations, which helped you to reduce your outgoings. Your high recommendation means the world to us Kind regards, The Mortgage Company

Posted 3 weeks ago

“Kept me informed, found the best rate for me when I bought my new house. Did push insurance abit.”

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Posted 3 weeks ago

Hi there, Thank you for the your review. We’re glad to hear you felt informed and that we were able to find a good rate for your new house. Noted on the insurance feedback and we appreciate the input. We do have a duty of care from our regulator to talk about protecting your mortgage to enable clients to keep their property should the worst happen. Should you need anything whatsoever in the future please do not hesitate to get in touch Kind regards, The Mortgage Company

Posted 3 weeks ago

“The team were super helpful and always willing to go out of their way to help us settle matters of any sort throughout our first (and very nerve-wracking) property purchase. Sam.H, Steve.T and the rest of the team were very responsive, understanding and forthcoming with information even when the questions from us may have seemed elementary. Honestly, we couldn't have asked for a better set of people to help us through the stress of it all... thank you to the whole team. You've really helped us to get through this in one piece!!”

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Posted 3 weeks ago

Hi James, Thank you for the wonderful 5-star review. We’re really glad to hear that Sam., Steve., and the rest of the team were responsive, understanding, and willing to go the extra mile to support you through the property purchase. It means a lot to know you felt supported and less stressed during the process. We are here for you should you need anything in the future Kind regards, The Mortgage Company

Posted 3 weeks ago

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

The Mortgage Company Reviews