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The Mortgage Company Reviews

4.9 Rating 1,855 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,855 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
Read The Mortgage Company Reviews
“I have been engaged with the team for the past 3 years and my experience is just super very professional and I received all the support to so many of my questions. Kudos to the Steve, Bethany and the entire team”
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Posted 9 hours ago
Hi Janneth, Thank you for the fantastic 5 STAR review. We’re really glad to hear the team—Steve, Bethany, and the rest of the group—provided professional support and answered your questions over the years. Your loyalty is very much appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 4 hours ago
“Can't praise the staff enough. Sally and Bethany were both very proficient and walked us through our Mortgage application and subsequent offer. Advising on other matters as well, in an open and easy to follow way. Made the whole process easy.”
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Posted 1 day ago
Hi Stephen, Thank you for the fantastic 5 STAR review. We’re really glad Sally and Bethany were proficient and walked you through your mortgage application and offer in an open and easy-to-follow way, making the whole process easy. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 4 hours ago
“The team were really helpful, friendly and prompt communicators. I am very appreciative of Martin, who spent a lot of time walking me through the basics as a first time buyer and really put my mind at ease. Thank you to the Mortgage Company team for being so helpful and proactive!”
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Posted 1 day ago
Hi Emma, Thank you for the fantastic 5 STAR review. We’re really glad Martin took the time to walk you through the basics as a first-time buyer and put your mind at ease. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
“Tom A and the wider team have been consistently excellent throughout the entire process, taking the time to clearly explain the benefits and drawbacks of each option available. Their guidance helped us secure a mortgage and insurance package that genuinely suited our needs”
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Posted 5 days ago
Hi Joel, Thank you for the fantastic 5 STAR review. We’re really glad Tom A and the team provided clear guidance and that you found a mortgage and insurance package that suited your needs. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
“Brilliant and good communication”
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Posted 5 days ago
Hi there, Thank you for the fantastic 5 STAR review. We’re really glad you found the communication brilliant and good. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 day ago
“Great service and always kept us updated via email.”
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Posted 1 week ago
Hi Natasha, Thank you for the fantastic 5 STAR review. We’re really glad you found the service great and that you were kept updated. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
“They are a very helpful company. Steve Harman is also a kind and professional agent who responded every single time quickly when I needed help. We made the first mortgage with them and we are remortgaging with at the moment and I’m sure we will remortgage with them in the future.”
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Posted 1 week ago
Hi Gabor, Thank you for the fantastic 5 STAR review. We’re really glad Steve Harman was kind and professional and that you’ve had such a positive experience with both your current remortgage and potential future ones. Thank you for your loyalty, it is greatly appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
“Both Steve & Bethany were a fantastic help throughout the whole process”
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Posted 1 week ago
Hi Luke, Thank you for the fantastic 5 STAR review. We’re really glad Steve and Bethany were a fantastic help throughout the process, and we appreciate your kind words. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Team The Mortgage Company
Posted 1 week ago
“Very professional and helpful, Joe and Tara were both incredibly supportive throughout our entire mortgage process. Definitely would recommend to anyone, especially first time buyers as they helped explain everything we needed without confusing terminology.”
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Posted 1 week ago
Hi Thomas, Thank you for the fantastic 5 STAR review. We’re really glad Joe and Tara were supportive throughout your mortgage process, and we appreciate your kind words about them helping explain everything for first-time buyers. Thank you for your recommendation, it is very much appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
“Jane and James were really helpful. James took the time to explain everything to us and really understand the process and helped us to act quickly and stay on top of what seemed like a constantly changing mortgage situation! I am very grateful for their help with a successful remortgage!”
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Posted 1 week ago
Hi Thomas, Thank you for the fantastic 5 STAR review. We’re really glad Jane and James could take the time to explain everything and help you stay on top of what can feel like a changing mortgage situation. We’re delighted your remortgage was successful and appreciate your kind words. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
“I have been using The Mortgage Company for many years now (over 8 years) for my home mortgages. They have provided me with good advice. Always trusted James’ solid real-world knowledge and different available options. Would definitely recommend.”
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Posted 1 week ago
Hi Qurratul, Thank you for the fantastic 5 STAR review. We’re really delighted that you’ve trusted James’ real-world knowledge and the options he’s provided over the years your loyalty is greatly appreciated, and your recommendation means the world to us If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
“The detail and specific information sent across with explanations was extremely helpful. Given a list of what was needed and when it was needed by meant that the whole process was quick and easy. Thank you so much for helping make what could have been a very stressful time essentially stress-free!”
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Posted 1 week ago
Hi David, Thank you for the fantastic 5 STAR review. We’re really glad the detail and explanations were helpful and that the process felt quick, easy and stress free. We appreciate your kind words. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
“James and Jane were absolutely fantastic from day one. Right from our initial conversation, James was professional, approachable, and provided expert advice every step of the way. We can’t thank them enough for helping us secure our dream family home. We would recommend their services to anyone without hesitation, especially friends and family! Ryan & Courtney Broad”
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Posted 1 week ago
Hi Ryan & Courtney, Thank you for the fantastic 5 STAR review. We’re really glad James and Jane were professional, approachable, and provided expert advice from day one, and that you’ve secured your dream family home. We truly appreciate you recommending us to friends and family. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
“We could not recommend a better company. Both James and Jane have been absolutely amazing throughout the whole process. Kept us updated and at ease. Thank you”
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Posted 1 week ago
Hi Courtney, Thank you for the fantastic 5 STAR review. We’re really glad James and Jane could keep you updated and at ease throughout the process. To say, you could not recommend a better company, is amazing for us to hear, it is massively appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
“Very good, great communication. Whole experience was professional”
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Posted 2 weeks ago
Hi Robert, Thank you for the fantastic 5 STAR review. We’re really glad you found the communication great and the experience professional. If you ever need anything else, please don’t hesitate to reach out. Kind regards The Mortgage Company
Posted 2 weeks ago
“I have used The Mortgage Company for several years now and wouldn’t go anywheres else. Tim and the team are so helpful. Response times are very quick and nothing is too much trouble. They keep my mortgage under review and I can rely on them to always find me the best deal. I wouldn’t hesitate to recommend them.”
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Posted 2 weeks ago
Hi there, Thank you for your fantastic 5 STAR review. We’re really glad Tim and the team have been helpful, that response times are quick, and that you can rely on us to find the best deal and keep your mortgage under review. Your recommendation means the world to us If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“Myself and My partner were both first time buyers. Steve and Beth were both extremely helpful in explaining both the process of buying a house and the options available to us. They were also very responsive to emails which we found genuinely helpful, for example we needed a survey of our property and within an hour Beth had come back with a quote. I would highly recommend the mortgage company to anyone.”
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Posted 2 weeks ago
Hi there, Thank you for your fantastic 5 STAR review. We’re really glad Steve and Beth could help explain the process and present the options, and that Beth was able to respond quickly with a survey quote. Also than kyou for your high recommendation, it is very much appreciated If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“A massive thank you to Sally Bates for helping me and Sandie getting our forever home. Was really nice meeting you. P.S sorry for all the phone calls lol”
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Posted 2 weeks ago
Hi Paul, Thank you for your fantastic 5 STAR review. We’re really glad Sally Bates could help you and Sandie find your forever home, and that you enjoyed meeting her. No worries about the phone calls—glad it all came together. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“Great company to employ when ready to have a mortgage for a purchase. I will recommend this to anyone. The team are easily approachable and ready to help in any way possible.”
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Posted 2 weeks ago
Hi, Thank you for your fantastic 5 STAR review. We’re really glad to hear you found the team approachable and ready to help, your recemmendation is very much appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“We have now used The Mortgage Company twice, most recently to remortgage our first home, and the service has been excellent on both occasions. Tom is friendly, approachable, and genuinely committed to finding the best deal for your individual circumstances. He was always quick to respond to any questions and kept us informed throughout the process. We also worked with Tara, who was fantastic. She kept us updated at every stage and followed up professionally and politely whenever any information was outstanding. We would highly recommend The Mortgage Company and will definitely be returning when our current deal comes to an end.”
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Posted 3 weeks ago
Hi Freddy, Thank you for your fantastic 5 STAR review. We’re really glad to hear Tom and Tara provided excellent service and support also keeping you informed throughout both processes of your purchase and your remortgage. Customer service is at the heart of everything we do, so knowing we have achieved this for you again is extremely rewarding. We truly appreciate your loyalty and your recommendation and look forward to helping again when your current deal ends. If you need anything whatsoever in the future please do not hesitate to reach out Kind regards, The Mortgage Company
Posted 3 weeks ago
The Mortgage Company is rated 4.9 based on 1,855 reviews