The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,366 Reviews

99 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

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“Very friendly, informative and efficient. Thank you for helping us Remortgage.”

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Posted 4 hours ago

“The Mortgage Company helped sort a buy to let mortgage for me. They did a great job selecting a good value mortgage and helping find a solicitor. They gave us really helpful advice in sequencing the purchase too.”

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Posted 7 hours ago

“Fantastic service from James”

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Posted 1 day ago

Thank you for the fantastic feedback, and we truly appreciate your kind words about James! We're so glad to hear that you received outstanding service. Our team is dedicated to providing the best experience possible, and it’s wonderful to know that James made a positive impact. If you have any future mortgage needs, we're just a call away!

Posted 1 day ago

“It’s an amazing company. We were first time buyers so We didn’t know anything about Mortgage or anything like that. I felt the whole procedure easy and straightforward with them. Steve was very friendly and i could reach him anytime with my question. They are highly recommended.”

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Posted 3 days ago

Thank you so much for your amazing review, Gabor! We're thrilled to hear that you had a smooth and straightforward experience as a first-time buyer. Steve truly goes above and beyond for our clients, and it's fantastic to know that he was always available to answer your questions. Your recommendation means the world to us, and we’re here to help you with any future mortgage needs!

Posted 2 days ago

“As a first-time buyer, I was nervous about navigating the mortgage process, but this company made it surprisingly easy and smooth! Joe, in particular, was incredibly helpful—he patiently answered all my questions and guided me through each step. The service was professional, efficient, and stress-free.”

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Posted 3 days ago

Thank you so much for your fantastic review, Alicia! We’re delighted to hear that you found the mortgage process easy and stress-free, especially as a first-time buyer. Joe is indeed a star, and it’s wonderful that he was able to support you with all your questions. We truly appreciate your kind words and are always here to help you with any future mortgage needs!

Posted 3 days ago

“We used The Mortgage Company in Long Eaton to help us secure a mortgage for a second home. They were extremely professional and knowledgeable, helping us to identify a mortgage product that fit with our needs at an excellent rate. Thanks again to Tim, Tara and the team. We would highly recommend their services.”

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Posted 5 days ago

Thank you so much for your glowing review, Mark! We're delighted to hear that Tim, Tara, and the team were able to assist you in securing a great mortgage for your second home. It’s always our goal to provide professional and knowledgeable service tailored to our clients' needs. Your recommendation means a lot to us, and we’re here to help whenever you need mortgage assistance in the future!

Posted 3 days ago

“Good quality service, case was picked up by another advisor when original advisor was on annual leave to ensure we got our mortgage in place in good time!”

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Posted 1 week ago

Thank you for your fantastic review, Andrew! We're thrilled to hear that you received great service while getting your mortgage in place. Ensuring seamless transitions between advisors is very important to us, and it’s wonderful to know that we could support you effectively during your original advisor's absence. We appreciate your feedback and are here to help anytime you need assistance in the future!

Posted 1 week ago

“Thank you to James at the mortgage company for supporting with another mortgage. Always so helpful and knowledgeable, we thoroughly recommend. It’s invaluable and gives you peace of mind that you’ve got the best deal, taking the stress out of figuring out your options.”

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Posted 1 week ago

Thank you so much for your wonderful review, Kimberley! We're thrilled to hear that James provided you with the support you needed for your mortgage. It’s fantastic to know that his expertise helped make the process easier and provided you with peace of mind. We truly appreciate your recommendation and are always here to assist you with any future mortgage needs!

Posted 1 week ago

“Sally and Bethany have been a great help. I was clueless when it came to sorting out buying my first home and they made it so easy for me. I am very grateful”

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Posted 2 weeks ago

Thank you for your kind review! We're so glad to hear that Sally and Bethany were able to guide you through the home-buying process and make it easy for you. It's always our mission to provide helpful support, and we're thrilled that you felt cared for during such an important time. Your gratitude means a lot to us, and we're here for you whenever you need assistance in the future!

Posted 2 weeks ago

“Gill at The Mortgage Company in Arnold was amazing from start to finish. She was extremely helpful and communicated everything clearly throughout the process continuously checking the fluctuating rates to get us the best deal possible and also explaining and finding the best life insurance for us, couldn't be more satisfied with the experience and would definitely recommend The Mortgage Company”

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Posted 2 weeks ago

Thank you so much for your fantastic review! We're delighted to hear that Gill provided you with excellent support throughout the entire process. Clear communication and finding the best possible deal are top priorities for us, and it’s great to know you felt that every step of the way. Your recommendation means a lot to us, and we’re here to help whenever you need in the future!

Posted 2 weeks ago

“Overall was a very good service from the Company who sourced a BTL mortgage for me. My age and experience meant for slightly unusual circumstances, however I was advised accordingly and was a surprisingly quick turnaround. This service is ideal if you want a stress free experience in finding a mortgage as they will take care of everything for the application process. I would also like to specifically thank Joe who was exceptional. From communication to giving me advise on certain things Joe was a great help throughout the entire process.”

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Posted 2 weeks ago

Thank you for your wonderful review, Ryan! We’re so pleased to hear that you had a great experience with us and that our team was able to navigate your unique circumstances efficiently. We truly aim to make the mortgage process as stress-free as possible, and it's fantastic to know that Joe was a standout help for you. Your trust in us is greatly appreciated, and we hope to assist you again down the road!

Posted 2 weeks ago

“Helped us find the best mortage for us”

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Posted 2 weeks ago

Thank you so much for your amazing review, Alex! We're thrilled to hear that we could help you find the best mortgage for your needs. Our team is dedicated to providing personalized support, and your satisfaction is our top priority. We appreciate your trust in us and look forward to assisting you again in the future!

Posted 2 weeks ago

“From the start of this process. The staff @ The Mortgage Co have been instrumental & so friendly. Their professional approach is highly recommended Thankyou so much”

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Posted 2 weeks ago

“I have used the mortgage company for many years and always found James to be very helpful. The service is great value.”

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Posted 2 weeks ago

Thank you so much for your kind words and ongoing support! We’re thrilled that you've had such a positive experience with James and our team over the years. We strive to provide great value and exceptional service, and your feedback means the world to us. We look forward to continuing to assist you in the future!

Posted 2 weeks ago

“Great company, fast responses from Tara. It took us a while to get the mortgage we needed but the staff at the mortgage company remained on our side through the whole house buying process.”

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Posted 2 weeks ago

Thank you so much for your fantastic review, Lauren! We're thrilled to hear that Tara and our team provided you with fast responses and support throughout your home buying journey. It’s our priority to stand by our clients every step of the way, and your feedback truly reaffirms our commitment. We wish you all the best in your new home and look forward to assisting you again in the future!

Posted 2 weeks ago

“Very helpful and super fast at getting everything sorted hassle free! Thank you Tom & Tara!”

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Posted 2 weeks ago

“We had our second mortgage with The Mortgage Company and they've been brilliant as always! Big thank you to Tom, Tara, James and Jane for their professionalism and help in getting us the best offer for our future home!”

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Posted 2 weeks ago

Thank you so much for your wonderful review, Monika! We're delighted to hear that you had a brilliant experience with us for your second mortgage. A huge shout-out to Tom, Tara, James, and Jane for their dedication and professionalism in helping you secure the best offer for your future home. Your feedback truly motivates us to keep delivering exceptional service. We can't wait to assist you again down the line!

Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

Thank you so much for your wonderful review, Jennifer! We’re thrilled to hear that you experienced excellent service with us. Our team is dedicated to providing top-notch support, and your kind words truly encourage us to keep up the great work. We look forward to serving you again in the future!

Posted 2 weeks ago

“Very knowledgeable and helpful service which is especially useful when renewing mortgage. All staff friendly and and quick to respond yo queries.”

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Posted 2 weeks ago

Thank you for your amazing review, Amanda! We’re thrilled to hear that you found our service knowledgeable and helpful, especially during the mortgage renewal process. It’s great to know our friendly team could assist you promptly with your queries. We appreciate your kind words and look forward to helping you again in the future!

Posted 2 weeks ago

“Efficient service, transparent and honest. Would recommend.”

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Posted 2 weeks ago

Thank you for your fantastic review! We're thrilled to know that you found our service efficient, transparent, and honest. Your recommendation truly means a lot to us, and we’re here to ensure that every experience you have with us is just as positive. We look forward to working with you again in the future!

Posted 2 weeks ago

The Mortgage Company is rated 4.9 based on 1,366 reviews