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The Mortgage Company Reviews

4.9 Rating 1,824 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,824 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
5 out of 5
Read The Mortgage Company Reviews
The team were super helpful and always willing to go out of their way to help us settle matters of any sort throughout our first (and very nerve-wracking) property purchase. Sam.H, Steve.T and the rest of the team were very responsive, understanding and forthcoming with information even when the questions from us may have seemed elementary. Honestly, we couldn't have asked for a better set of people to help us through the stress of it all... thank you to the whole team. You've really helped us to get through this in one piece!!
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Posted 1 day ago
Hi James, Thank you for the wonderful 5-star review. We’re really glad to hear that Sam., Steve., and the rest of the team were responsive, understanding, and willing to go the extra mile to support you through the property purchase. It means a lot to know you felt supported and less stressed during the process. We are here for you should you need anything in the future Kind regards, The Mortgage Company
Posted 1 day ago
Fabulous service as always. Wouldn’t hesitate to use them again. Tom is always professional and we feel confident he’ll always give us correct advice and get us the best deal. Tara and Sam are always helpful and efficient
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Posted 5 days ago
Hi there, Thank you for the wonderful 5-star review. We’re glad to hear Tom was professional and that you feel confident in the advice, and that Tara and Sam were helpful and efficient. We appreciate your kind words and look forward to helping you again in the future Kind regards, The Mortgage Company
Posted 4 days ago
I would highly recommend James and Jane from The Mortgage Company. They were efficient, professional, and transparent in their communication throughout the entire process. Buying our first home was hassle-free thanks to their support. They also helped us find solicitors, which made the process even smoother. James arranged an initial meeting to explain everything clearly and guide us through the mortgage process. He then followed up throughout the journey to ensure everything was progressing as it should and advised us on the insurance products we required. We were extremely pleased with the service we received and would not hesitate to recommend them to anyone looking for mortgage advice.
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Posted 6 days ago
Hi Gisela, Thank you for the wonderful 5-star review. We’re glad to hear James and Jane provided efficient, professional, and transparent support throughout your home-buying journey, and that their guidance with solicitors and insurance was helpful. It’s great to know your experience was hassle-free. Your recommendation means the world to us and is very much appreciated Kind regards, The Mortgage Company
Posted 5 days ago
second time using the mortgage company - always super informative, supportive quick to respond - its always a pleasure working with steve and bethany
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Posted 6 days ago
Hi Thank you for the wonderful 5-star review. We’re glad to hear you’ve had a positive experience with us again, and that Steve and Bethany could provide informative and supportive help quickly. It’s great to know you enjoy working with the team. Kind regards, The Mortgage Company
Posted 6 days ago
Awesome and efficient team.
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Posted 1 week ago
Hi there, Thank you for the wonderful 5-star review. We’re glad you found the team awesome and efficient. If you need anything in the future, please don't hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Excellent service! I was a first-time buyer, so I had no idea if I could even afford a house with my deposit, but Tom reassured me that there were options out there. He was especially helpful when I had an awkward combination of PAYE and self-employment income, limiting my lender options quite severely, but he was able to find a specialist lender who could help, which I would never have found myself. He helped to push for the best deal when they were being difficult and picky, which is great. He was also helpful in recommending some solicitors and home insurance providers. I'm now all moved in to my new home, which would've seemed unthinkable just a few months earlier, without Tom's help. Recommended!
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Posted 1 week ago
Hi Joe, Thank you for the wonderful 5-star review. We’re glad Tom could reassure you, he will be delighted with your very kinds words, it is great he could find specialist personal options to suit your specific requirments, push for the best deal, and that he helped with solicitor and home insurance recommendations. Congratulations on moving in, hope all goes well and thanks for the recommendation. Should you need anything in the future please do not hesitate to contact us. Kind regards, The Mortgage Company
Posted 1 week ago
We've used the mortgage company twice before so we came back again this time and the service was just as good. They look at the best deal you can afford over the lifetime of the mortgage. Sally took us through various options as we were considering a couple of different things, doing us illustrations for the options on what the rates were and what we would pay. She contacted us a couple of weeks later to see if we had made a decision and recommended a deal before rates increased. Once we'd agreed on a deal the application was fairly straightforward. Then during the wait for the house purchase and sale Bethany kept in touch. Would recommend.
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Posted 1 week ago
Hi Jamie, Thank you for the wonderful 5-star review and your loyalty. We’re glad Sally could walk you through the options with clear illustrations and that Bethany stayed in touch during the process. It’s great to hear you felt the journey was straightforward and your recommendation means the world to us Kind regards, The Mortgage Company
Posted 1 week ago
The Mortgage Company they were very fast in getting a bank to finance our Mortgage for us, the application for the mortgage was done by the mortgage company which was approved very fast just within seven days its was amazing working with them.
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Posted 1 week ago
Hi there, Thank you for the wonderful 5-star review. We’re glad the mortgage process was fast and the application approved quickly. Should you need anything in the future please do not hesitate to get in touch Kind regards, The Mortgage Company
Posted 1 week ago
Bethany and Steve made remortgaging our home a smooth and stress-free process. They respond fast and answer every question with patience and clarity. We always knew what to expect at each step. We recommend their service to anyone.
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Posted 1 week ago
Hi Chloe, Thank you for the wonderful 5-star review. We’re glad Bethany and Steve were able to make remortgaging your home smooth and that you felt informed at every step, they will be delighted with your feedback. Your recommendation means a lot to us. Kind regards, The Mortgage Company
Posted 1 week ago
Good experience with the mortgage company. Steve and Bethany were very helpful and communicative throughout our remortgage. Thanks!
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Posted 2 weeks ago
Hi, Thank you for the wonderful 5-star review. We’re glad Steve and Bethany were helpful and communicative throughout your remortgage. should you need anything in the fututre please do not hesitate to contact us Kind regards, The Mortgage Company
Posted 2 weeks ago
The best option for your mortThe best choice for anyone looking for help with their mortgage. The team has been absolutely amazing throughout the whole process — reliable, knowledgeable, professional and incredibly patient. They took the time to explain everything clearly, answered all of our questions and were always there to offer support and reassurance whenever we needed it. Even when things became complicated, they never gave up and continued working hard to find the best solution for us. We genuinely felt that we were in safe hands from start to finish. Their dedication, communication and knowledge made what can be a very stressful process so much easier. I would highly recommend them to anyone looking for trustworthy and professional mortgage advice. Thank you so much for all your help and support!gage, reliable, knowledgeble and patienced.
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Posted 2 weeks ago
Hi Ionut, Thank you for the wonderful 5 STAR review. We’re thrilled to hear our team provided reliable, knowledgeable, and patient support throughout the mortgage process and that you felt you were in safe hands from start to finish. Your kind words mean a lot to us. Kind regards, The Mortgage Company
Posted 2 weeks ago
Martin and Bethany have been a fantastic help with my mortgage. They made the process quick and have been readily available to answer all my questions, etc. Would definitely recommend them to anyone looking at a mortgage broker.
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Posted 2 weeks ago
Hi Cydni, Thank you for the wonderful review. We’re thrilled to hear Martin and Bethany provided fantastic help and made the process quick and accessible. Your recommendation means a lot to us. Kind regards, The Mortgage Company
Posted 2 weeks ago
The Mortgage Company have been absolutely amazing throughout the whole mortgage process. They were incredibly patient and supportive and never gave up until everything was finally sorted. A massive thank you to Bethany and Steve—we couldn’t have done it without you! We are extremely grateful for all your hard work and would highly recommend The Mortgage Company.
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Posted 2 weeks ago
Hi Ermina, Thank you for the wonderful review and your 5 STAR rating. We’re thrilled to hear Bethany and Steve were amazing and provided patient and supportive help throughout the mortgage process. We truly appreciate your kind words and your recommendation, it means so much to us Kind regards, The Mortgage Company
Posted 2 weeks ago
We cannot recommend James and his team enough, we used them for buying our house and they were so good we knew we would use them when it came for us to remortgage. James kept us in the loop during the whole process and took all the stress and hassle out of finding us a new deal. We will be using them again next time too!
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Posted 2 weeks ago
Hi Emma, Thank you for the wonderful review and your 5 STAR rating. We’re glad James and the team kept you in the loop throughout the process and helped take the stress out of finding a new deal. We’re grateful for your kind words and look forward to assisting you again when you remortgage. Your recommendation means the world to us Kind regards, The Mortgage Company
Posted 2 weeks ago
Great service as always. Martin presented us with different options to consider and Bethany kept us up to date with the progress of the application. Would recommend highly.
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Posted 3 weeks ago
Hi Joanna, Thank you for the wonderful review. We’re glad Martin presented you with different options and Bethany kept you up to date with the progress. We truly appreciate your recommendation. Kind regards, The Mortgage Company
Posted 2 weeks ago
Great experience with Steve Harman and Sam Hamer at The Mortgage Company. They were professional, helpful, and made the whole process easy and stress-free. Highly recommend!
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Posted 3 weeks ago
Hi Denis, Thank you for the wonderful review and your very kind words. We’re thrilled to hear that Steve Harman and Sam Hamer were professional, helpful, and made the process easy and stress-free. We truly appreciate your recommendation. Kind regards, The Mortgage Company
Posted 3 weeks ago
As first-time buyers, we were quite nervous about the mortgage process and weren’t sure what to expect. Steve Harman, our mortgage consultant, made everything much easier by explaining each step clearly and always being available to answer our questions. The communication was clear, and we felt supported throughout the whole process. We would recommend The Mortgage Company to anyone looking for a mortgage. Thank you to Steve Harman and the team for all your help and support.
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Posted 3 weeks ago
So glad we decided to use these for our mortgage. Steve and Beth were incredibly helpful in getting the right mortgage for us as we had no clue what we were doing as first time buyers. Couldn't recommend them enough.
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Posted 3 weeks ago
Hi Katie, Thank you for the wonderful review. We’re thrilled to hear that Steve and Beth were incredibly helpful and that you felt supported as first-time buyers. We truly appreciate your kind words and recommendation. Kind regards, The Mortgage Company
Posted 3 weeks ago
Working with Martin and Bethany made the process of buying our first home straightforward and stress-free. As first-time buyers, we appreciated how clearly they answered our questions and guided us through each step. They secured a quick mortgage for us and provided excellent support from start to finish. We highly recommend their services.
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Posted 4 weeks ago
Hi, Thank you so much for the wonderful review. We’re delighted to hear that Martin and Bethany helped make the process straightforward and stress-free for you as first-time buyers. It’s great to know you felt guided and supported from start to finish, and that you secured a quick mortgage. We really appreciate your recommendation. Kind regards, The Mortgage Company
Posted 4 weeks ago
The team at The Mortgage Company demonstrated exceptional professionalism. From the initial contact, they articulated all necessary information clearly, maintained regular updates at each stage, and displayed proactive engagement when issues arose with the lender and solicitors. I felt thoroughly supported throughout what is often a stressful process. I would unreservedly recommend The Mortgage Company to anyone seeking a mortgage advisor who genuinely cares and efficiently resolves matters. Thank you.
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Posted 4 weeks ago
Hi Anthony, Thank you for the wonderful review. We are delighted the team were there for you and demonstrated professionalism throughout, especially when issues arose with the lender and the solicitors. We are so pleased you felt fully supported through your house buying journey. Your recommendation means the world to us and is very much appreciated Kind regards, The Mortgage Company
Posted 4 weeks ago
The Mortgage Company is rated 4.9 based on 1,824 reviews