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The Mortgage Company Reviews

4.9 Rating 1,725 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,725 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
The Mortgage Company are an absolute pleasure to work with. In the event of mortgage changes and moving home, both Tim and Tara always go the extra mile to make tasks as seamless and easy as possible. Always there when needed and nothing is ever too much of an ask. One of my favourite companies to work with. Would have not gotten through the sale of my house and purchase of my new house without The Mortgage Company. Incredible team and consider myself very lucky to them in my corner!
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Posted 23 hours ago
Hi Jessica, thank you for your 5 STAR review. We’re really glad Tim and Tara could make the process seamless and that you felt supported throughout. Your kind words are very much appreciated, high praise indeed, lovely to hear we are one of your favourite companies to work with, we are delighted we have been able to assist you with the sale and purchase, hope everything works out for you in your new home. We also thank you for your loyalty and should you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company
Posted 17 hours ago
Great experience working with Steve and his assistant Bethany. They were always available, flexible, and really focused on finding the best possible option for me. Highly recommend!
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Posted 1 day ago
Hi Peter, thank you for your 5 STAR review. We’re really glad Steve and Bethany could provide a great experience and that you felt supported throughout the process. Your recommendation means the world to us. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company
Posted 17 hours ago
Received a very personable and helpful service. Full of advice and guidance as first time buyers. The team couldn’t do enough for us and kept us going through trickier times in the process. I recommend highly!!
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Posted 1 day ago
Hi Jenny, thank you for your 5 STAR review. We’re really glad you found our service personable and helpful as first-time buyers, and that the team could guide you through the trickier times. Your recommendation is very much appreciated If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company
Posted 17 hours ago
I find the Mortgage Company to be very efficient.
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Posted 1 day ago
Hi Dawn, thank you for your 5 STAR review. We’re really glad you find The Mortgage Company efficient. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company
Posted 17 hours ago
Martin and the team are always great. Take care and attention to requirements to provide an appropriate product without being pushy about specific lenders. Have been using them for nearly 10years, wouldn't use anyone else.
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Posted 2 days ago
Hi Paul, thank you for your 5 STAR review. We’re really glad Martin and the team continue to provide the care and attentiveness you value, and that you’ve trusted us for nearly 10 years, your loyalty is very much appreciated. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company
Posted 2 days ago
Quite a bumpy ride which was ultimatley down to me but Sally delt with my challenging self wonderfully and if she can get me a mortgage she can get anyone a mortgage.....We got there in the end. Thanks for your hard work, perseverance and patience 👍👍👍👍👍
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Posted 3 days ago
Hi Daniel, thank you for your 5 STAR review. We’re thrilled Sally could support you through the bumpy ride and help secure a mortgage in the end. Your kind words about her are greatly appreciated, and we’re glad we could get you there. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company
Posted 2 days ago
Would definitely recommend. Tara and Tom made remortgaging straight forward and are always very prompt responding to queries we had.
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Posted 4 days ago
Hi Hannah, thank you for your 5 STAR review. We’re thrilled Tara and Tom made remortgaging straightforward and were prompt in responding to your queries. Thank you for your loyalty it is very much appreciated, also your recommendation means the world to us. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company
Posted 4 days ago
Great communication and no hassle in the remortgage process. Thanks
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Posted 1 week ago
Hi Stephen, thank you for your 5 STAR review. We’re thrilled to hear you had great communication and a hassle-free remortgage process. If you need anything in the future, please don’t hesitate to contact us. Kind regards, The Mortgage Company
Posted 1 week ago
I recently used The Mortgage Company to help me decide on the best possible mortgage for me in order to buy my first house. i was assisted by Tara and Gill who were absolutly amazing, polite, understanding, very well knowlegable and informed. they talked me through every step of the process, gave me plenty of time to answer simple to complex questions. they kept themself informed of the changing market e.g. interest rates and made sure i got the best deal. They even helped me with solicitor queries and support. I haven even recommeded them to my family and friends. I am extremely happy with the service and a big thank you to Tara and Gill.
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Posted 1 week ago
Hi Kashif, thank you for your 5 STAR review. We're thrilled Tara and Gill could help you navigate your mortgage and secure the best deal. We pride ourselves on customer service, so your very kind words mean the world to us, knowing we have been understanding, polite and knowledgable and were on hand to help with all the complexities of the mortgage world. We are delighted we could go the extra mile and also help with your solicitors. it is so pleasing to know you are extremely happy with our service, so much so, you have recommended us to your friends and family, best wshes and should you need anything in the future please do not hesitate to contact us. Kind regards, The Mortgage Company
Posted 1 week ago
Fantastic service with very friendly and helpful staff. Excellent!
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Posted 1 week ago
Hi Tom, thank you for your 5 STAR review. We’re delighted you had fantastic service from our friendly and helpful staff. We’ll pass your kind words to the team. If you need anything in the future, we’re here for you. Kind regards, The Mortgage Company
Posted 1 week ago
I’ve been using Tom Appleyard for my mortgages and advice since 2018 & genuinely wouldn’t go anywhere else. The knowledge and experience he has always puts my mind at ease and takes the stress out of it. I recommend him to everyone and always will! Tara Morledge is also fantastic and organised in getting all the info that Tom needs. She’s very responsive and happy to help. Thanks so much both of you!
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Posted 1 week ago
Hi Rebekah, thank you for your 5 STAR review, we will pass on your kinds words to Tom and Tara, who will be delighted with your lovely comments. We are so pleased, we are able to take away the stress for you and put your mind at ease. Your loyalty and recommendation is very much appreciated and means the world to us. Should you need anything in the future please do not hesitate to contact us Kind regards, The Mortgage Company
Posted 1 week ago
Martin and Bethany have both been really helpful and understanding of our situation. Would definitely recommend the mortgage company to other people!
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Posted 1 week ago
Hi Kerry, thank you for your 5 STAR review. We're really glad Martin and Bethany were so helpful and understanding. We appreciate your recommendation. If you need anything else, we're here for you. Kind regards, The Mortgage Company
Posted 1 week ago
Outstanding service Tom & Tara organised our mortgage quickly efficiently and with exemplary communication with us. All in all a great company at a Very stressful time! I would definately recommend
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Posted 1 week ago
Hi Jane, thank you for your 5 STAR review. We’re really glad Tom & Tara provided quick, efficient service and exemplary communication during a stressful time. We appreciate your recommendation. If you need anything else, we’re here for you. Kind regards, The Mortgage Company
Posted 1 week ago
Tim is amazing helps you every step of the way and extremely knowledgeable in his field. Tara also very organised keeping us updated along the way. Massive thanks again
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Posted 2 weeks ago
Hi Natalie, thank you for your 5 STAR review. We're really glad Tim and Tara provided such knowledgeable and organized support throughout your mortgage journey. Massive thanks to you as well for choosing us. Kind regards, The Mortgage Company
Posted 1 week ago
Very good service from James and Jane, we felt really supported throughout the process as first time buyers. We will definitely be recommending!
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Posted 2 weeks ago
Hi Molly, thank you for your 5 STAR review. We're really glad James and Jane provided such supportive service for you as first-time buyers. We appreciate you recommending us to others. If you need anything else, we're here for you. Kind regards, The Mortgage Company
Posted 1 week ago
Excellent service. Tom and Tara were very efficient and very friendly. Would not hesitate to recommend The Mortgage Company to my friends and family. Hugh Larkin
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Posted 2 weeks ago
Hi Hugh, thank you for your 5 STAR review. We’re really glad Tom and Tara provided such efficient and friendly service, and we appreciate you recommending us to friends and family. If you need anything else, we’re here for you. Kind regards, The Mortgage Company
Posted 1 week ago
My wife and I met with Steve Harman and have also been liaising with Bethany Towlson. I genuinely cannot recommend these two enough. Their guidance and support has been fantastic. Nothing has been too much trouble and communication has been second to none. I have recommended both Steve and Bethany to friends and family and will continue to do so such is the impression they have left on me due to their all round customer service excellence. A real credit to the mortgage company and themselves. A five star review doesn’t do them justice in the slightest.
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Posted 2 weeks ago
Hi Ashley, thank you for your 5 STAR review. We’re really glad to hear you and your wife had such a positive experience with Steve Harman and Bethany Towlson. Their guidance and communication are exactly what we aim for. Customer service is at the heart of everything we do, , therefore we are delighted we could fulfill this with your mortgage. We appreciate you recommending us to friends and family. If you need anything else, we’re here for you. Kind regards, The Mortgage Company
Posted 1 week ago
Excellent service. Tom and Tara look after us very well and always reply to our queries in a speedy fashion. We have used them for years.
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Posted 2 weeks ago
Hi Ben, thank you for your 5 STAR review. We’re really glad to hear Tom and Tara looked after you well and that you’ve been with us for years. Your loyalty means so much to us, thank you If you need anything else, we’re here for you. Kind regards, The Mortgage Company
Posted 1 week ago
just wanted to leave a big thank you to The Mortgage Company for helping me secure my mortgage. It wasn’t a straightforward case – quite complicated in places – but Martin was brilliant throughout. He really took the time to understand the situation and managed to find a mortgage that worked perfectly for me. Also a huge thank you to everyone behind the scenes, especially Tara, who was a great help and kept everything moving smoothly. Really appreciate all the effort from the whole team – highly recommend!
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Posted 2 weeks ago
Hi Neill, thank you for your 5 STAR review. We’re really glad to hear that Martin and Tara could support you throughout and that you’re happy with the mortgage outcome. that worked perfectly for you. If you need anything else, we’re here for you. Also your recommendation means everything to us Kind regards, The Mortgage Company
Posted 1 week ago
We've had an excellent experience in using The Mortgage Company and with their help we were able to quickly pull together a Mortgage Agreement with minimal effort and concerns from our side. Steve, Bethany and the team have been very quick to respond and follow up any actions and succesfully guided us through each step of the process in a straightforward way, without it ever feeling daunting or overwhelming. We'd be baffled by a lot of this without their support. Thank you team!
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Posted 2 weeks ago
Hi James, thank you for your 5 STAR review. We’re really glad to hear that Steve, Bethany and the team were quick to respond and guided you through each step, without it feeling daunting. If you need anything else, we’re here for you. Kind regards, Team The Mortgage Company
Posted 1 week ago
The Mortgage Company is rated 4.9 based on 1,725 reviews