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The Mortgage Company Reviews

4.9 Rating 1,862 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,862 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read The Mortgage Company Reviews
“Very good service, James and Jane to took away a huge portion of the stress of moving, would definitely use again.”
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Posted 32 minutes ago
“The Mortgage company where very helpful to find us the best deals. Joe answered our questions and they did alot of the administration needed when remortgaging. Joe was honest and didnt feel like they were trying to sell us "extra" Would highly recommend”
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Posted 14 hours ago
“Recently went through a remortgage with The Mortgage Company, very good service, we were kept informed at each step of the process. Big thanks to Tom, Tara and Sam. Will definitely return when it comes to out next remortgage”
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Posted 1 day ago
Hi Adam, Thank you for the fantastic 5 STAR review. We’re really glad to hear that you found the remortgage process with The Mortgage Company to be smooth and that Tom, Tara, and Sam kept you informed at every step. We appreciate your kind words and look forward to helping with your next remortgage. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company,
Posted 22 hours ago
“As first time buyers, going for a mortgage was a scary thing! Joe Drew, Tara and the team at The Mortgage Company were absolutely brilliant. They answered all of our questions, were so on-it with the details and things they needed, and helped us get our first mortgage with so little stress. I'd absolutely recommend the team to a friend.”
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Posted 1 week ago
Hi Lauren, Thank you for the fantastic 5 STAR review. We’re really glad Joe, Tara and the team at The Mortgage Company were brilliant, answered your questions, looked after the details, and helped you get your first mortgage with so little stress. We appreciate your recommendation, it means so much to us If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
“This is the second time we have used The Mortgage Company. Our advisor Steve has always been brilliant with us. Bethany and Sam are also fantastic at keeping us updated with progress. Many thanks. Nathan & Emma”
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Posted 1 week ago
Hi Nathan & Emma, Thank you for the fantastic 5 STAR review. We’re really glad to hear Steve has been brilliant and that Bethany and Sam have kept you updated with progress. Thank you for your loyalty, it is very much appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards,The Mortgage Company
Posted 1 week ago
“Tim was very professional but also friendly and approachable. He was able to explain many aspects of the property market as well as providing assistance with mortgage products how to realistically manage my finances. I felt assured he would answer any questions and always got back to me promptly.”
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Posted 2 weeks ago
Hi Emma, Thank you for the fantastic 5 STAR review. We’re really glad Tim was professional, friendly and approachable, and that he explained aspects of the property market and mortgage products clearly while you felt assured he’d answer any questions and get back to you promptly. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“Gill has been very helpful, explaining the process, keeping us updated and finding the best deal for us.”
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Posted 2 weeks ago
Hi Deborah, Thank you for the fantastic 5 STAR review. We’re really glad Gill was helpful, explained the process, kept you updated and found the best deal for you. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“I have been engaged with the team for the past 3 years and my experience is just super very professional and I received all the support to so many of my questions. Kudos to the Steve, Bethany and the entire team”
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Posted 2 weeks ago
Hi Janneth, Thank you for the fantastic 5 STAR review. We’re really glad to hear the team—Steve, Bethany, and the rest of the group—provided professional support and answered your questions over the years. Your loyalty is very much appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“Can't praise the staff enough. Sally and Bethany were both very proficient and walked us through our Mortgage application and subsequent offer. Advising on other matters as well, in an open and easy to follow way. Made the whole process easy.”
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Posted 2 weeks ago
Hi Stephen, Thank you for the fantastic 5 STAR review. We’re really glad Sally and Bethany were proficient and walked you through your mortgage application and offer in an open and easy-to-follow way, making the whole process easy. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“The team were really helpful, friendly and prompt communicators. I am very appreciative of Martin, who spent a lot of time walking me through the basics as a first time buyer and really put my mind at ease. Thank you to the Mortgage Company team for being so helpful and proactive!”
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Posted 2 weeks ago
Hi Emma, Thank you for the fantastic 5 STAR review. We’re really glad Martin took the time to walk you through the basics as a first-time buyer and put your mind at ease. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“Tom A and the wider team have been consistently excellent throughout the entire process, taking the time to clearly explain the benefits and drawbacks of each option available. Their guidance helped us secure a mortgage and insurance package that genuinely suited our needs”
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Posted 2 weeks ago
Hi Joel, Thank you for the fantastic 5 STAR review. We’re really glad Tom A and the team provided clear guidance and that you found a mortgage and insurance package that suited your needs. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“Brilliant and good communication”
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Posted 2 weeks ago
Hi there, Thank you for the fantastic 5 STAR review. We’re really glad you found the communication brilliant and good. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 2 weeks ago
“Great service and always kept us updated via email.”
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Posted 3 weeks ago
Hi Natasha, Thank you for the fantastic 5 STAR review. We’re really glad you found the service great and that you were kept updated. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 3 weeks ago
“They are a very helpful company. Steve Harman is also a kind and professional agent who responded every single time quickly when I needed help. We made the first mortgage with them and we are remortgaging with at the moment and I’m sure we will remortgage with them in the future.”
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Posted 3 weeks ago
Hi Gabor, Thank you for the fantastic 5 STAR review. We’re really glad Steve Harman was kind and professional and that you’ve had such a positive experience with both your current remortgage and potential future ones. Thank you for your loyalty, it is greatly appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 3 weeks ago
“Both Steve & Bethany were a fantastic help throughout the whole process”
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Posted 3 weeks ago
Hi Luke, Thank you for the fantastic 5 STAR review. We’re really glad Steve and Bethany were a fantastic help throughout the process, and we appreciate your kind words. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Team The Mortgage Company
Posted 3 weeks ago
“Very professional and helpful, Joe and Tara were both incredibly supportive throughout our entire mortgage process. Definitely would recommend to anyone, especially first time buyers as they helped explain everything we needed without confusing terminology.”
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Posted 4 weeks ago
Hi Thomas, Thank you for the fantastic 5 STAR review. We’re really glad Joe and Tara were supportive throughout your mortgage process, and we appreciate your kind words about them helping explain everything for first-time buyers. Thank you for your recommendation, it is very much appreciated If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 4 weeks ago
“Jane and James were really helpful. James took the time to explain everything to us and really understand the process and helped us to act quickly and stay on top of what seemed like a constantly changing mortgage situation! I am very grateful for their help with a successful remortgage!”
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Posted 4 weeks ago
Hi Thomas, Thank you for the fantastic 5 STAR review. We’re really glad Jane and James could take the time to explain everything and help you stay on top of what can feel like a changing mortgage situation. We’re delighted your remortgage was successful and appreciate your kind words. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 4 weeks ago
“I have been using The Mortgage Company for many years now (over 8 years) for my home mortgages. They have provided me with good advice. Always trusted James’ solid real-world knowledge and different available options. Would definitely recommend.”
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Posted 4 weeks ago
Hi Qurratul, Thank you for the fantastic 5 STAR review. We’re really delighted that you’ve trusted James’ real-world knowledge and the options he’s provided over the years your loyalty is greatly appreciated, and your recommendation means the world to us If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 4 weeks ago
“The detail and specific information sent across with explanations was extremely helpful. Given a list of what was needed and when it was needed by meant that the whole process was quick and easy. Thank you so much for helping make what could have been a very stressful time essentially stress-free!”
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Posted 4 weeks ago
Hi David, Thank you for the fantastic 5 STAR review. We’re really glad the detail and explanations were helpful and that the process felt quick, easy and stress free. We appreciate your kind words. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 4 weeks ago
“James and Jane were absolutely fantastic from day one. Right from our initial conversation, James was professional, approachable, and provided expert advice every step of the way. We can’t thank them enough for helping us secure our dream family home. We would recommend their services to anyone without hesitation, especially friends and family! Ryan & Courtney Broad”
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Posted 4 weeks ago
Hi Ryan & Courtney, Thank you for the fantastic 5 STAR review. We’re really glad James and Jane were professional, approachable, and provided expert advice from day one, and that you’ve secured your dream family home. We truly appreciate you recommending us to friends and family. If you ever need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 4 weeks ago
The Mortgage Company is rated 4.9 based on 1,862 reviews