The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.93

4.9 Rating 1,174 Reviews

99 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,174 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got us a good mortgage deal, but that was it. Was told they would look into life and income insurance as well as critical illness as from the original company we intended to use rejected us. Never heard anything back from them about this afterwards. Would often send emails to both the mortgage company and estate agents chasing things and they would normally just forward my email on to the same estate agent again, despite their office being in the estate agents 🙄 Probably can get a better service elsewhere and wouldn't recommend, especially for the price”

Helpful Report

Posted 10 months ago

“Initially very helpful and sorted out out Mortgage Offer without any problems. The same company were also sourcing finance for our buyer however and poor communication between branches and the estate agents who host them meant that deadlines were missed and our offer had to be extended. This added about 4 weeks to a stressful process. Communication wasn’t great with us later in the process either. A number of emails I sent with queries were just not responded to at all and in the end I had to chase the mortgage provider myself.”

Helpful Report

Posted 2 years ago

The Mortgage Company is rated 4.9 based on 1,174 reviews