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The Mortgage Company Reviews

4.9 Rating 1,462 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,462 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
Really good service
Helpful Report
Posted 3 months ago
Thank you so much for your wonderful review, Amina! We're delighted to hear that you received really good service from us. Your feedback is incredibly valuable and motivates us to keep providing the best support possible. If you have any further questions or need assistance in the future, feel free to reach out. Thanks for choosing The Mortgage Company!
Posted 3 months ago
Amanda was really accommodating,nice, open and honest she kept updating us at every step. I highly recommend
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Posted 3 months ago
Thank you for your amazing review, AJUMA! We're so glad to hear that Amanda provided you with accommodating and honest service while keeping you updated every step of the way. Your recommendation means the world to us. If you have any further questions or need assistance down the line, please feel free to reach out. Thanks for choosing The Mortgage Company!
Posted 3 months ago
Absolutely one of the best experiences I have had when sorting something that can be very scary and taxing. Going through a mortgage application with the the mortgage company is so smooth and they make it so much easier and find you the best product you require.
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Posted 3 months ago
Thank you so much for your fantastic review, Andrew! We're thrilled to hear that you had such a positive experience with us during your mortgage application process. Making what can often be a daunting task feel smooth and manageable is exactly what we aim for. Your kind words about our commitment to finding the best products for our clients mean a lot to us. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Thanks for choosing The Mortgage Company!
Posted 3 months ago
Aside the fact that Amanda Smith was welcoming, she was professional and very reassuring.
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Posted 3 months ago
Thank you for your kind review, Edime! We’re delighted to hear that Amanda made you feel welcome while also providing professional and reassuring service. It’s always our aim to support our clients with care and expertise. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thanks for choosing The Mortgage Company!
Posted 3 months ago
Sally & Bethany have always helped me with my rental mortgages and I have always found them to be fully professional, friendly and competent in the advise they give.
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Posted 3 months ago
Thank you so much for your wonderful review, Steven! We're thrilled to hear that Sally and Bethany provided you with professional and friendly service for your rental mortgages. It’s always our goal to ensure our clients feel supported and well-informed. Your kind words about their competence are greatly appreciated! If you ever need assistance again, don’t hesitate to reach out. Thanks for choosing The Mortgage Company!
Posted 3 months ago
Steve and Bethany have been brilliant throughout the house buying process. We had a lot of questions which they were happy to answer. They kept us informed at every stage with frequent updates too. They often went above and beyond, we couldn’t recommend them enough. We will definitely be using them for future mortgage changes.
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Posted 3 months ago
Thank you so much for your glowing review, Kevin! We're delighted to hear that Steve and Bethany made your house buying experience a positive one. Keeping you informed and addressing all your questions is what we strive for, and it’s wonderful to know they went above and beyond. Your recommendation means the world to us! We look forward to assisting you with any future mortgage needs. Thanks for choosing The Mortgage Company!
Posted 3 months ago
Very professional and efficient.
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Posted 3 months ago
Thank you for your fantastic review, Emma! We're so pleased to hear that you found our service to be professional and efficient. It's our mission to provide top-notch assistance, and knowing we met your expectations is incredibly rewarding. If you ever need our help again, please don’t hesitate to reach out. Thanks for choosing The Mortgage Company!
Posted 3 months ago
Managed to get a much better deal on our remortage. Always willing to answer any questions we have and break down the technicalities. Highly recommended.
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Posted 3 months ago
Thank you so much for your excellent review! We're thrilled that you managed to secure a better remortgage deal with us. Our team is always here to clarify any questions and ensure you feel confident in your decisions. Your recommendation means a lot, and if you need anything in the future, please don't hesitate to reach out. Thanks again for choosing The Mortgage Company!
Posted 3 months ago
They helped me get the best available mortgage and was very helpful and explained stuff to me when I didn’t understand what things meant, used them 3 times now and wouldn’t go anywhere else
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Posted 4 months ago
Thank you so much for your fantastic review, Sally! We’re thrilled to hear that our team was able to help you secure the best mortgage and provide clarity along the way. It means a lot to us that you’ve chosen to work with us multiple times—we’re always here to assist you! If you have any questions in the future or need further assistance, please don’t hesitate to reach out. Thanks again for your trust in The Mortgage Company!
Posted 4 months ago
We recently completed the remortgaging process for our property with The Mortgage Company, and we couldn't be more satisfied with the experience. From start to finish, their team demonstrated exceptional professionalism, expertise, and dedication to ensuring we received the best possible deal. The communication throughout the process was clear and timely, making us feel informed and confident every step of the way. The staff were incredibly knowledgeable and always available to answer our questions, no matter how small. What stood out the most was their personalised approach. They took the time to understand our specific needs and financial situation, tailoring their advice and options to suit us perfectly. This level of care and attention made the entire process smooth and stress-free. We highly recommend The Mortgage Company to anyone looking to remortgage their property. Their outstanding service and commitment to their clients truly set them apart. Thank you, The Mortgage Company, for making our remortgaging experience a positive one!
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Posted 4 months ago
Thank you so much for your glowing review, Andrew! We’re delighted to hear that your remortgaging experience with us was smooth and tailored to your needs. Our team is dedicated to providing clear communication and personalized service, so it’s wonderful to know that we met your expectations. Your recommendation means a lot to us! If you ever need assistance in the future, please don’t hesitate to reach out. Thank you once again for choosing The Mortgage Company!
Posted 4 months ago
Very professional and they know their business, which makes it easy to make decisions of issues that would otherwise be very stressful.
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Posted 4 months ago
Thank you for the wonderful feedback, Bernard! We're thrilled to hear that you found our professionalism helpful in making stress lessened when it comes to important decisions. It’s always our aim to simplify the process for our clients. If you have any further questions or need assistance down the line, please feel free to reach out!
Posted 4 months ago
Amazing company, perfect for a first time buyer like myself
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Posted 4 months ago
Thank you for the wonderful review, Jaime! We’re so glad to hear that you found us to be the perfect fit for your first-time home buying experience. It's our goal to make the process as smooth and enjoyable as possible. If you need anything else as you move forward, don’t hesitate to reach out!
Posted 4 months ago
Steve has always been above and beyond in service. i wouldnt go anywhere else other than him.
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Posted 4 months ago
Thank you so much for the fantastic review, Robert! We’re thrilled to hear that Steve has consistently gone above and beyond for you. Your trust in him means the world to us, and we’re so glad you feel this way. If you ever need anything in the future, you know where to find us!
Posted 4 months ago
The service was very good and professional. We got answers to all the questions we had regarding our mortgage. They kept us up to date every step of the way. We highly recommend them to anyone needing help with their mortgage.
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Posted 4 months ago
Thank you so much for your kind words, Josephine! We’re thrilled to hear that you found our service professional and that we were able to answer all your mortgage questions. Keeping our clients updated every step of the way is so important to us. We truly appreciate your recommendation and look forward to assisting anyone you send our way in the future!
Posted 4 months ago
We recently used The Mortgage Company for our Mortgage and dealt with Steve and Beth. The service was great from the start, Steve was extremely knowledgeable and helpful. We had a few set backs in our selling and buying process which meant multiple amendments were needed to our mortgage application. Steve and Beth took the stress out of this for us and dealt with our enquiries and amendments quickly. Beth kept us updated throughout and checked in regularly with us. I would 100% recommend using The Mortgage Company. A big thanks to Steve and Beth for all your help!
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Posted 4 months ago
Thank you for the amazing review, Sarah! We’re so glad to hear that Steve and Beth provided you with knowledgeable and stress-free service throughout your mortgage journey. It's great to know that they kept you informed and handled everything efficiently. Your recommendation means a lot to us, and we truly appreciate your kind words! If you ever need assistance in the future, we're here for you!
Posted 4 months ago
As always, staff extremely helpful and knowledgeable. Tom and Tara especially went out of their way to assist me. An easy, seamless process. I will definitely be using them again
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Posted 4 months ago
Thank you for the wonderful review! We're so pleased to hear that Tom and Tara provided you with helpful and knowledgeable service. Making the mortgage process easy and seamless is our goal, and it's fantastic to know we succeeded. We look forward to assisting you again in the future!
Posted 4 months ago
Very friendly, informative and efficient. Thank you for helping us Remortgage.
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Posted 4 months ago
Thank you for your fantastic review, Lindsey! We're delighted to hear that you found our team friendly, informative, and efficient. Helping our clients navigate the remortgage process smoothly is what we strive for, and it’s wonderful to know we could assist you. If you ever need our services again, don't hesitate to reach out!
Posted 4 months ago
The Mortgage Company helped sort a buy to let mortgage for me. They did a great job selecting a good value mortgage and helping find a solicitor. They gave us really helpful advice in sequencing the purchase too.
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Posted 4 months ago
Thank you for your amazing review! We’re thrilled to hear that we could assist you in sorting out your buy to let mortgage and that our advice was helpful in guiding you through the purchase. Your satisfaction means a lot to us, and we’re always here to support you with any of your future mortgage needs!
Posted 4 months ago
Fantastic service from James
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Posted 4 months ago
Thank you for the fantastic feedback, and we truly appreciate your kind words about James! We're so glad to hear that you received outstanding service. Our team is dedicated to providing the best experience possible, and it’s wonderful to know that James made a positive impact. If you have any future mortgage needs, we're just a call away!
Posted 4 months ago
It’s an amazing company. We were first time buyers so We didn’t know anything about Mortgage or anything like that. I felt the whole procedure easy and straightforward with them. Steve was very friendly and i could reach him anytime with my question. They are highly recommended.
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Posted 4 months ago
Thank you so much for your amazing review, Gabor! We're thrilled to hear that you had a smooth and straightforward experience as a first-time buyer. Steve truly goes above and beyond for our clients, and it's fantastic to know that he was always available to answer your questions. Your recommendation means the world to us, and we’re here to help you with any future mortgage needs!
Posted 4 months ago
The Mortgage Company is rated 4.9 based on 1,462 reviews