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The Mortgage Company Reviews

4.9 Rating 1,462 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,462 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
Our second time using Steve now and always get excellent service! Would highly recommend!
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Posted 3 weeks ago
Thank you so much for your kind words and for choosing us again! We’re thrilled to hear that Steve provided you with excellent service once more. Your recommendation means a lot to us, and we look forward to assisting you in the future!
Posted 3 weeks ago
What can I say going to the mortgage company? Was a bit daunting at first me and my partner being first time buyers but James at the mortgage company reassured us and went through everything slowly and in detail and helped us out for every stage of the way he’s been amazing. We had many appointments which he always made us feel welcome. I would definitely use him again.
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Posted 3 weeks ago
Thank you so much for your amazing review, Samantha! We’re thrilled to hear that James was able to guide you and your partner through the mortgage process with such care and attention. Making first-time buyers feel comfortable is so important to us, and we’re glad you felt welcomed at every appointment. If you ever need assistance in the future, we’d be more than happy to help again. Your kind words truly mean the world to us!
Posted 3 weeks ago
Excellent advice and support. Everything completed in very quick time. Would highly recommend their services.
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Posted 4 weeks ago
Thank you for the wonderful review, Kelvin! We’re so glad to hear you found our advice and support excellent, and that everything was completed quickly. Your recommendation truly means a lot to us. If you need any further assistance down the road, please don’t hesitate to reach out. We appreciate your kind words!
Posted 3 weeks ago
Tom was very helpful as always. Made sure we got the best mortgage for our needs. Information always provided in a timely manner and whole process made very easy.
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Posted 4 weeks ago
Thank you for the fantastic review, Robert! We're so pleased to hear that Tom was able to assist you in finding the best mortgage for your needs. Making the process easy and providing timely information is what we aim for, and it’s great to know we hit the mark. If you need anything else in the future, don't hesitate to reach out. We appreciate your support!
Posted 4 weeks ago
James and Jane dealed with our mortgage very fast and efficient we didn’t have to worry about anything I would recommend to friends and family anytime. Very satisfied
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Posted 4 weeks ago
Thank you so much for your fantastic review, Besnike! We're delighted to hear that James and Jane provided fast and efficient service. Taking the stress out of the mortgage process is our goal, and your recommendation means a lot to us. If you or your friends and family need assistance in the future, don’t hesitate to reach out. Thanks again for your support!
Posted 4 weeks ago
James is the most efficient man you'll ever meet. Worth the money! Will use him for life.
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Posted 4 weeks ago
Thank you so much for your glowing review, Sophie! We're thrilled to hear that James impressed you with his efficiency and that you see such value in our services. Your trust means the world to us, and we're excited to be your go-to for all your mortgage needs in the future. Thanks again for your support!
Posted 4 weeks ago
Incredibly helpful and efficient.
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Posted 1 month ago
Thank you for the wonderful review! We're thrilled to hear that you found our team incredibly helpful and efficient. Your satisfaction is our top priority, and we're here to support you whenever you need assistance. If you have any more questions or need help in the future, please reach out. Thanks again!
Posted 1 month ago
Very good mortgage broker, tries to ask relevant questions and very experienced. Price could be better but its okay.
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Posted 1 month ago
Thank you for the fantastic review! We're glad to hear that you found our mortgage broker knowledgeable and experienced. We strive to ask the right questions to ensure we meet your needs effectively. If you have any further questions or need assistance in the future, feel free to reach out. Thanks again!
Posted 1 month ago
Steve and Bethany have been such a great help starting us off on our house journey. They’ve made it so easy to understand everything and given all the information that we needed. Thankyou both!
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Posted 1 month ago
Thank you so much for your kind words, Luke! We’re thrilled to hear that Steve and Bethany made your house journey easy to navigate. Providing clear information and support is what we aim for, and it’s fantastic to know they were able to help you. If you have any more questions or need further assistance down the line, please feel free to reach out. Thanks again for the great review!
Posted 1 month ago
Excellent very well advised service with a swift result .
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Posted 1 month ago
Thank you for the excellent review, Neil! We're delighted to hear that you found our service well-advised and efficient. Swift results are what we aim for, and it's great to know we met your expectations. If you need assistance again in the future, please don't hesitate to reach out. Thanks once more for your kind words!
Posted 1 month ago
Being self employed makes getting a mortgage really difficult but Tom made it really easy, ensuring we were gathering all the relevant information and explaining it in plain English so we could satisfy the lender. Tara was also awesome with all the follow up support she gave to get it over the line.
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Posted 1 month ago
Thank you so much for your glowing review, Emma! We're thrilled to hear that Tom made the mortgage process easy for you and that he took the time to explain everything in a way that was clear and straightforward. Tara's follow-up support is indeed invaluable, and we're glad to know she could help you get everything over the line. Your feedback means a lot to us, and if you need anything else in the future, don’t hesitate to reach out. Also if you have any friends or family who would also benefit from our 5 STAR service please do not hesitate to pass on our contact details, Thanks again!
Posted 1 month ago
The mortgage company have been great. Really informative and professional. Communication has been excellent and they have been quite happy to work around my commitments. Thanks
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Posted 1 month ago
Thank you so much for your wonderful review, Andrew! We're delighted to hear that our team provided you with informative and professional support throughout your mortgage process. Excellent communication is a priority for us, and we’re glad to know we could accommodate your commitments. If you need anything further in the future, don’t hesitate to reach out. Thanks again!
Posted 1 month ago
We don’t know how we’d have done it without The Mortgage Company! Tom was incredibly helpful and efficient from start to finish and made everything understandable and easy for us. We are also grateful to Tara for being so thorough and supporting us in making sure we had everything we needed. Many thanks to the whole team.
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Posted 1 month ago
Thank you so much for your amazing review, Amy! We're overjoyed to hear that Tom and Tara provided such helpful and efficient support throughout your mortgage journey. Making the process understandable and easy for our clients is our top priority, and it’s wonderful to know that you felt supported every step of the way. Your gratitude to the whole team is greatly appreciated. If you ever need assistance in the future, we're just a call away. Many thanks again
Posted 1 month ago
Not to name drop but Tom Appleyard was recommended to me by a work colleague as they had a high regard for him with their mortgage and I can certainly understand why!! Tim is so accommodating, very easy to approach and speaks in layman’s terms with no jargon. I would say he goes over the norm and beyond for you. Once his side is completed second member of the team Tara Morledge (sorry another name drop) steps in and continues with the other side of the processes. Again very easy to speak to, contact from both Tara and Tom was excellent, even after office hours!!! Getting a mortgage is chuffin daunting for anyone, comes with many challenges involved, however with the help from Tom and Tara it was made easier. Hurdles no matter how tall were managed! Thank you so much team, deffo deffo recommend them. Mark & Sharon
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Posted 1 month ago
Thank you so much for your fantastic review, Mark! We’re thrilled to hear that Tom and Tara made your mortgage journey smoother and less daunting. Their approach of clear communication and dedication is something we pride ourselves on, and it’s wonderful to know that you felt supported every step of the way. We truly appreciate your recommendation, if you have any friends or family who would also benefit from Tom and Tara's 5 STAR service, please do not hesitate to pass on their contact details and are here for you anytime you need us in the future. Cheers to you and Sharon!
Posted 1 month ago
Steve and Beth have been really helpful in my buying journey. As a first time buyer they have helped me understand the process step by step, explaining everything really well, and always getting back to me promptly. Thank you!
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Posted 1 month ago
Thank you for your kind review, Nicola! We're thrilled to hear that Steve and Beth were able to guide you through your journey as a first-time buyer. Clear communication and support are what we aim for, and it's wonderful to know that you felt informed every step of the way. Congratulations on this exciting milestone, and remember, we’re always here to help in the future!
Posted 1 month ago
As first-time buyers, we felt completely at a loss, but Sally at the Stapleford branch helped us throughout the process. There was plenty of communication and advising to ensure we knew what was happening each step, and there was no pressure at all. We felt informed through the process and will recommend them to all in the future.
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Posted 1 month ago
Thank you for your wonderful review, Kerry! We're delighted to hear that Sally at the Stapleford branch was able to support you as first-time buyers every step of the way. It's great to know that you felt informed and at ease throughout the process, as we strive to create a pressure-free environment for our clients. Your recommendation means a lot to us, and we're here for you anytime in the future. Congratulations on your new home!
Posted 1 month ago
Overall people were nice, got back to me relatively quickly and were helpfull. I do however feel the overall process could have been accomplished quicker
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Posted 1 month ago
Thank you for your review! We're glad to hear that our team was nice and responsive while assisting you throughout the process. We appreciate your feedback regarding the timeline and will take it into consideration as we continue to improve our services. Thank you for choosing The Mortgage Company, and we're here for you whenever you need us!
Posted 1 month ago
Great company to deal with, iv dealt with Gill for a number of years! Highly recommend!
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Posted 1 month ago
Thank you so much for your fantastic review, Samantha! We're so glad to hear that you had a great experience working with Gill over the years. Your high recommendation means the world to us! We're always here to assist you, and we truly appreciate your continued support!
Posted 1 month ago
We have had a fantastic experience using James as our mortgage advisor. He helped us get our first mortgage as first time buyers in 2020 and helped us remortgage at the start of this year. James’ advice, professionalism and knowledge has been invaluable and I would highly recommend The Mortgage Company.
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Posted 1 month ago
Thank you so much for your glowing review, Belinda! We're thrilled to hear that James provided you with exceptional service as both a first time buyer and during your remortgage process. His expertise and professionalism truly make a difference, and it’s wonderful to see it reflected in your experience. Your recommendation means everything to us, and we’re always here to help you whenever you need. We truly appreciate your kind words!
Posted 1 month ago
I had a great experience with The Mortgage Company. Tara and Tom were really professional, responsive and made the whole mortgage process really easy to navigate as a first time buyer. I would highly recommend their services!
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Posted 1 month ago
Thank you so much for your wonderful review, Andrianna! We're delighted to hear that Tara and Tom provided you with a professional and responsive experience as a first-time buyer. Making the mortgage process easy to navigate is what we strive for! Your recommendation means so much to us, and we’re here to support you whenever you need. We truly appreciate your kind words!
Posted 1 month ago
The Mortgage Company is rated 4.9 based on 1,462 reviews