The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,815 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,815 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

The Mortgage Company 5 star review on 17th May 2026

Plamena C

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been using the MC for years and although they have always provided a good enough service I don’t deem it to be knockout 5* service hence the middle range 3 stars. Here’s why, there fee is a lot and since the last time I used them it’s gone up by £100. What did I get for it? An hours phone call discussing mortgage options and securing a product there and then, other than that we’ve had very little comms from them. It agreaves me really to pay this fee as I don’t see enough for my money. Have I actually saved myself some money taking into account their fees as opposed to just finding a mortgage rate myself? I’m not sure, would I use them again?, not sure - I think we’ll assess our options next time to see if it’s worth using them”

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Posted 3 months ago

Hi, thank you for your 3 STAR review. We appreciate your loyalty over the years and understand your concerns. I have left you a voicemail to discuss your experiences to understand what occured. If you could return my call at your earliest convenience. As you can see from all other reviews and your previous experiences with us, this is out of character for us and therefore I am keen to make contact and with your feedback this will hopefully help us to return to our normal service levels. Kind regards, Tim Marcer, Director, The Mortgage Company

Posted 3 months ago

“Used their services for re-mortgage purposes as also used for original mortgage. Managed to get an appointment easily and fairly straight forward process.”

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Posted 3 years ago

“Efficient generally although some of the paperwork they did on our behalf had to be corrected.”

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Posted 4 years ago

“A good service”

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Posted 4 years ago

“N/a..............”

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Posted 5 years ago

The Mortgage Company is rated 4.9 based on 1,815 reviews