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The Mortgage Company Reviews

4.9 Rating 1,462 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,462 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
James was very helpful and reassuring throughout the whole process as we arranged a mortgage for our new house. Would not hesitate to recommend.
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Posted 2 months ago
Thank you so much for your kind review, and for recognizing James's efforts! We're thrilled to hear that he was helpful and reassuring throughout your mortgage process. Your recommendation means everything to us! If you ever need assistance again in the future, please don't hesitate to get in touch. Wishing you all the best in your new home!
Posted 2 months ago
Both Tom and Tara have been extremely helpful throughout the whole process. It was easy, quicker than expected and pain free. Very happy with the service and I'd highly recommend them. Their advice has been priceless.
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Posted 2 months ago
Thank you so much for the amazing review, Cherelle! We're delighted to hear that both Tom and Tara made your experience easy and pain-free. It’s fantastic to know that their advice was invaluable to you. Your high recommendation truly means a lot to us. If you ever need our help again in the future, don’t hesitate to reach out! Wishing you all the best!
Posted 2 months ago
Helped us from start to finish, our case handler Joe was always on hand a very knowledgeable. Would recommend.
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Posted 2 months ago
Thank you for your fantastic review, Grant! We’re thrilled to hear that Joe was there for you every step of the way and that his knowledge made a difference. Your recommendation means the world to us! Should you need our services again in the future, don’t hesitate to get in touch. Wishing you all the best!
Posted 2 months ago
I have been going since 2018 when I first purchased my house. All processes have been smooth and quick.
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Posted 2 months ago
Thank you so much for your outstanding review, Nozomi! We’re thrilled to hear that your experiences with us since 2018 have been smooth and quick. It’s wonderful knowing that you’ve trusted us with your mortgage needs for so long. If you ever need assistance in the future, please feel free to reach out. Wishing you all the best with your home!
Posted 2 months ago
I couldn’t recommend the Mortgage Company anymore. They have been really helpful from the start of the process keeping us up to date every step of the way. Brilliant customer service!
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Posted 2 months ago
Thank you so much for your wonderful review, Jonathan! We’re delighted to hear that you found our team helpful throughout the process. Keeping our clients updated every step of the way is a top priority for us, and it's fantastic to know that you appreciated our customer service. Your high recommendation means a lot to us! If you ever need assistance again, we’re just a message away. Cheers!
Posted 2 months ago
Very helpful and efficient.
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Posted 2 months ago
Thank you for your kind review! We’re glad to hear that you found our service helpful and efficient. Providing prompt assistance is what we strive for, and your feedback encourages us to keep up the good work. If you need anything else in the future, please feel free to reach out. Best wishes!
Posted 2 months ago
Spot on service! Gill helped me with my first house purchase and has recently helped me remortgage. Fast, helpful and easy, took all the headache out of navigating between the different companies and rates. Really couldn’t recommend enough! A big thank you :-)
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Posted 2 months ago
Thank you so much for your fantastic review, Rachael! We’re thrilled to hear that Gill made your first home purchase and remortgage seamless and stress-free. It’s wonderful to know that her quick and helpful service took the headache out of the process for you. Your high recommendation truly means the world to us! If you ever need support again, don’t hesitate to reach out. Wishing you all the best in your new home!
Posted 2 months ago
Very good service! Found us a mortgage quickly and very responsive to any query.
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Posted 2 months ago
Thank you so much for your fantastic review, Sam! We’re thrilled to hear that you found our service to be quick and responsive. It’s our priority to assist you with any queries you may have along the way. Your kind words motivate us to keep delivering the best experience possible! If you need help in the future, don’t hesitate to reach out. Cheers!
Posted 2 months ago
I had a very good experience with the mortgage company. In particularly Gill whom helped me out no end. She was my go to person and held my hand through the whole process of buying a house. As I first time buyer I felt that she did everything she could possibly do to make it an easier more straight forward process.
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Posted 2 months ago
Thank you for your amazing review, Richard! We’re so glad to hear that Gill was there to guide you through your first home-buying experience. It’s wonderful to know that her support made the process easier for you. Your kind words about our team mean so much! If you ever need assistance in the future, don’t hesitate to reach out. Congratulations on your new home, and all the best!
Posted 2 months ago
We have used the mortgage company several times now and will continue to. They have excellent communication and give money saving advice, they support through the whole process of your mortgage. It takes a lot of pressure off from what can be a stressful time. Well worth the money. The team are so friendly and efficient. They even help sort out your insurance.
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Posted 2 months ago
Thank you for your wonderful review, Holly! We're delighted to hear that you've had such a positive experience with The Mortgage Company. It’s great to know that our communication and support helped ease the stress of the mortgage process for you. Your appreciation for our friendly and efficient team means a lot! If you ever need assistance again, we're just a call away. Wishing you all the best!
Posted 2 months ago
Very helpful company, despite multiple changes of mind on a mortgage renew still continued helping and advising. Thank you
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Posted 2 months ago
Thank you for your wonderful review! We're so glad to hear that our team was helpful during your mortgage renewal process, even with the changes along the way. Your gratitude means a lot to us, and we're always here to support you. If you ever need anything in the future, just let us know. Wishing you all the best!
Posted 2 months ago
Had a great experience with the Mortgage Company. Everything went as planned, great communications from all concerned, nothing was too much trouble from this great team in Long Eaton.
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Posted 2 months ago
Thank you so much for your fantastic review, Philip! We're thrilled to hear that your experience with The Mortgage Company was smooth and that our team in Long Eaton provided the support you needed. Your kind words about our communication and service mean a lot to us! Should you need any assistance in the future, please feel free to reach out. Wishing you all the best!
Posted 2 months ago
The mortgage company were great, how are now 4 weeks into our new home and very very happy, thank you!
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Posted 2 months ago
Thank you for your amazing review, Isabelle! We're so happy to hear that you're enjoying your new home and that The Mortgage Company was able to support you during the process. Your satisfaction means the world to us! If you ever need anything else in the future, please don’t hesitate to reach out. Wishing you all the best in your new chapter!
Posted 2 months ago
Hi, I would like to say thank you to The Mortgage Company. We really appreciated your help and support on our mortgage. Also I would like to recommend to our friends and family. We cannot make our dream to come true,without all your support. Kind Regards Nicoleta and Marius Labontu.
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Posted 2 months ago
Thank you so much for your heartwarming review, Nicoleta! We’re absolutely delighted to hear that our team was able to support you and Marius in making your dreams come true. Your appreciation and willingness to recommend us to friends and family truly means a lot! If you ever need assistance in the future, please don’t hesitate to reach out. Wishing you all the best in your new journey!
Posted 2 months ago
James was extremely professional and helpful during my house search. I would definitely recommend the Mortgage Company, and although I felt the reminders about writing a review before the process was finished were a little too much, this would not dissuade me from recommending them to any house hunter in the future.
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Posted 2 months ago
Thank you for your wonderful review, Jon! We’re thrilled to hear that James provided you with professional and helpful assistance during your house search. We appreciate your feedback regarding the reminders and will certainly take it into consideration. Your recommendation means a lot to us! If you need any further support in the future, don’t hesitate to reach out. Thanks for choosing The Mortgage Company!
Posted 2 months ago
Very helpful an professional. Listened to our meeds and fulfilled on every point
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Posted 2 months ago
Thank you for your fantastic review, Julie! We’re delighted to hear that our team was helpful and professional in addressing your needs. Listening to our clients and fulfilling their requests is our top priority. Your feedback is truly appreciated! If you need any further assistance in the future, don’t hesitate to reach out. Thanks for choosing The Mortgage Company!
Posted 2 months ago
Steve and Bethany were absolutely amazing and instrumental in securing us our first mortgage in an incredible timeframe. Steve was so helpful in explaining everything, and he and Beth were a great team in getting all the relevant doxumentstjon and ensuring everything was submitted quickly. Thank you Steve and Bethany, we would 100% recommend!
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Posted 2 months ago
Thank you so much for your incredible review, Alex! We’re thrilled to hear that Steve and Bethany were instrumental in securing your first mortgage in such a quick timeframe. Their dedication to explaining the process and ensuring everything was submitted smoothly truly sets us apart. Your recommendation means the world to us! If you ever need assistance again in the future, don’t hesitate to reach out. Thanks for choosing The Mortgage Company!
Posted 2 months ago
Very knowledgeable and friendly staff, can’t recommend them enough! My advisor, Joseph, was very helpful and made the whole process simple and painless.
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Posted 3 months ago
Thank you for your kind review, Andrew! We’re thrilled to know that you had a positive experience with our knowledgeable and friendly staff. Joseph's commitment to making the process simple and painless is what we aim for. We truly appreciate your recommendation and support! If you need anything else in the future, don’t hesitate to get in touch. Thanks for choosing The Mortgage Company!
Posted 3 months ago
I’ve just finished the remortgaging process through The Mortgage Company, and both Steve and Bethany have been great through every step of the process. From start to finish they have made what is a stressful process very easy. Any questions I had along the way, Bethany was very fast in responding to. I recommend highly.
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Posted 3 months ago
Thank you so much for your wonderful review, Charlotte! We're thrilled to hear that Steve and Bethany made your remortgaging process so stress-free and easy. Their commitment to providing quick responses and support every step of the way truly reflects our values. Your strong recommendation means a lot to us! If you ever have more questions or need assistance in the future, just let us know. Thanks again for choosing The Mortgage Company!
Posted 3 months ago
I had a great experience with The Mortgage Company, thanks to Sally Bates. She made choosing the right mortgage simple and stress-free. Sally really listened to what I needed and gave clear, helpful advice. She was always there to answer my questions and made the whole process easy to understand. I highly recommend Sally and The Mortgage Company for anyone looking for mortgage help.
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Posted 3 months ago
Thank you for your fantastic review, Abdeslam! We’re so delighted to hear that Sally made your mortgage journey simple and stress-free. Her commitment to listening and providing clear, helpful advice is truly central to our mission. Your recommendation of Sally and The Mortgage Company means so much to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing us!
Posted 3 months ago
The Mortgage Company is rated 4.9 based on 1,462 reviews