The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,532 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,532 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent advice and support throughout our remortgage. We will certainly be using them again in the future.”

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Posted 1 day ago

“Received reminders on the due date for remotgaging and easily got an appointment to discuss the available options. Very relaxed and open atmosphere and excellent service. Reasonable fee for the service.”

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Posted 2 days ago

Thank you for your wonderful review, Matthias! We’re so glad you enjoyed our service and found the atmosphere relaxed and open. It’s our pleasure to assist you with your remortgaging needs, and we appreciate your kind words about our fees. We're here whenever you need us! Warm wishes, The Mortgage Company

Posted 2 days ago

“Brilliant service compared with previous experiences with different companies, would definitely recommend 👍”

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Posted 2 days ago

Thank you for your amazing review, Clarke! We’re thrilled to hear you found our service brilliant compared to your past experiences. Your recommendation means the world to us, and we’re here anytime you need assistance! best wishesThe Mortgage Company

Posted 2 days ago

“Very happy with how the mortgage company have handled our re mortgage. Will be recommending them to others.”

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Posted 1 week ago

Thank you so much for your fantastic review, James! We’re delighted to hear that you are happy with how we handled your re-mortgage and truly appreciate your willingness to recommend us to others. Your satisfaction is our top priority, and we’re here to help anytime! best wishes, The Mortgage Company

Posted 5 days ago

“We've worked with James at the Mortgage Company since buying our house in 2016, and he's been extremely helpful in securing us a good deal every single time. He's patient and thorough and makes sure we're happy with every step of the process. Can't recommend him highly enough!”

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Posted 1 week ago

Thank you so much for your fantastic review, Jonathan! We're delighted to hear that James has consistently provided you with helpful support since 2016. It's wonderful to know that his patience and thoroughness have made a positive impact on your experience. Your high recommendation truly means a lot to us! Warm regards, The Mortgage Company

Posted 5 days ago

“James has been amazing! From the very first moment we started considering moving to a new house, he guided and supported us brilliantly. He helped us work out our budget and adapt to the many different scenarios that came up along the way. Truly outstanding service — 10 out of 10!”

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Posted 1 week ago

Thank you so much for your wonderful review, Beatriz! We’re thrilled to hear that James provided you with the guidance and support you needed during your home-buying journey. It’s fantastic to know that you felt well-supported and that our service met your expectations. Your 10 out of 10 satisfaction truly means the world to us! warm regards, The Mortgage Company

Posted 5 days ago

“Very helpful and knowledgeable team. Hold your hand through the process which helps alleviate some of the stress - well worth it!”

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Posted 2 weeks ago

Thank you for your kind words! We're so glad to hear that our team was able to help make the mortgage process easier for you and reduce some of the stress. Your satisfaction is our top priority, and it’s heartwarming to know you found our support valuable. We're always here for you whenever you need us! Warm regards, The Mortgage Company

Posted 1 week ago

“They found a good deal for us and our mortgage was approved quickly. Good collaboration overall.”

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Posted 2 weeks ago

Thank you for your excellent review! We’re so pleased to hear that we found a good deal for you and that your mortgage approval process was quick and smooth. It's fantastic to know that our collaboration made a difference, and we're always here to help if you need anything in the future. Warm regards, The Mortgage Company

Posted 1 week ago

“We had a great experience with The Mortgage Company. We were kept well informed about the process and any questions we had were answered in an efficient manner. The process was simple with all requirements being able to be completed online.”

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Posted 2 weeks ago

Thank you for your wonderful review! We're thrilled to know that you had a great experience with us and appreciated the efficiency of our communication and the online process. Your feedback is invaluable, and we're here to assist you anytime you need us! Warm regards, The Mortgage Company

Posted 1 week ago

“Excellent service - Steve made the process so easy and everything ran smoothly. Cannot thank them enough”

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Posted 2 weeks ago

Thank you so much for your amazing review, Jo! We're thrilled to hear that Steve made the process smooth and easy for you. Your appreciation truly means a lot to us, and we’re always here to help whenever you need assistance. Warm regards, The Mortgage Company

Posted 1 week ago

“Amazing service from start to finish. I have dealt with Tim on many occasions and he has always put my needs first to try and find the best deals and his advice is second to none. I cannot fault the service from him and his team and fully recommend them to anyone.”

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Posted 3 weeks ago

Thank you so much for your wonderful review, Kevin! We're elated to hear that Tim and the team were able to meet your needs and provide you with exceptional service. Your recommendation means the world to us, and we're always here to assist you whenever you need help in the future! Warm regards, The Mortgage Company

Posted 1 week ago

“nice, quick, informative”

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Posted 3 weeks ago

Thank you so much for your fantastic review, Sai! We're delighted to hear that you found our service nice, quick, and informative. Your satisfaction is our priority, and we're here to help whenever you need us! Warm regards, The Mortgage Company

Posted 1 week ago

“We are very grateful to mortgage company. Thanks for support us.”

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Posted 3 weeks ago

Thank you so much for your kind words, Raquibul! We're thrilled to have been able to support you. Your gratitude means a lot to us, and we’re always here to help whenever you need assistance in the future. Warm regards, The Mortgage Company

Posted 1 week ago

“Transparent thorough helpful and supprtive throughout would recommend to family and friends”

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Posted 3 weeks ago

Thank you for your kind words! We're thrilled to hear that you found our service transparent, thorough, and supportive. Your recommendation to family and friends means a lot to us. If you ever need assistance in the future, we’re here for you! Warm wishes, The Mortgage Company

Posted 1 week ago

“As a first time buyer I was fortunate to have the assistance of mortgage company in knowing and deciding on the right step. No regrets”

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Posted 3 weeks ago

Thank you for your wonderful review, Obasi! We're so pleased to hear that our team was able to assist you in your journey as a first-time buyer. Knowing you have no regrets truly makes our day! If you ever need further assistance or have questions down the road, we’re just a message away. Warm wishes, The Mortgage Company

Posted 1 week ago

“Great communications throughout. We received clear advice, and saved on renewing my mortgage.”

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Posted 1 month ago

Thank you for your fantastic review, Frank! We’re delighted to hear that our communication and advice were helpful in saving on your mortgage renewal. Your satisfaction is our top priority, and we're here for any future needs you may have! Warm wishes, The Mortgage Company

Posted 1 week ago

“The staff were lovely and very attentive. They made the process very easy and understandable for a new comer.”

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Posted 1 month ago

Thank you for your lovely review! We’re so glad to hear that our staff made the process smooth and understandable for you. It’s our mission to provide great service, especially for newcomers. If you have any questions in the future, don’t hesitate to reach out! Warm wishes, The Mortgage Company

Posted 1 week ago

“Very happy with everything the mortgage company has done. Extremely friendly and professional staff. Wouldn’t go anywhere els!!”

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Posted 1 month ago

Thank you so much for your wonderful review, Ryan! We’re thrilled to know that you had a great experience with our friendly and professional staff. Your support means the world to us, and we’re always here if you need anything in the future! Warm wishes, The Mortgage Company

Posted 1 week ago

“I am happy to get this loan. my wife and my two children super happy you help me to buy this house. Thank you”

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Posted 1 month ago

Thank you so much for your fantastic review, Raquibul! We are overjoyed to hear that you, your wife, and your two children are happy with your new home. It’s truly rewarding for us to play a part in making that dream a reality. If you need anything in the future, please don’t hesitate to reach out! Warm wishes, The Mortgage Company

Posted 1 week ago

“James and the team have always been great when I’ve needed help with a mortgage or remortgage.”

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Posted 1 month ago

Thank you so much for your wonderful review, Stuart! We're delighted to hear that James and the team have been able to assist you with your mortgage and remortgage needs. Your trust in us is truly appreciated, and we’re always here to help whenever you need support! Warm wishes, The Mortgage Company

Posted 1 month ago

The Mortgage Company is rated 4.9 based on 1,532 reviews