The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,577 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,577 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time we have used the company and the whole experience is excellent. Not only do they make everything crystal clear, the ensure the process is smooth and stress free. They even remembered who we were and some of our history from 5 years ago! Superb customer service! Highly recommended and would not hesitate to use again! Thanks.”

Helpful Report

Posted 1 day ago

“Very helpful and friendly. Nothing was too much and they regularly checked in to see how things were going and if they could support us. Would highly recommend:)”

Helpful Report

Posted 2 days ago

“Very simple no complaints”

Helpful Report

Posted 2 days ago

“Good service, Tim and Tara give loads of information and advice. I would definately recommend ...for all mortgage related services”

Helpful Report

Posted 3 days ago

“Steve pre-empted all my questions and adjusted his search to my situation. He worked with me to review the docs I provided and head off any challenges. The company in general makes things run smoothly (in a joined-up manner), which as a first time buyer is my priority as well.”

Helpful Report

Posted 4 days ago

“Steve our advisor has been helpful throughout the whole process offering lots of advice and support.”

Helpful Report

Posted 4 days ago

“They were so helpful! Can’t recommend them enough!”

Helpful Report

Posted 5 days ago

“James and the team have advised us on our mortgage and insurance for several years, and their support has taken a huge amount of stress out of the process. Moving house can be overwhelming, but knowing we have expert advice and the peace of mind that we are not making costly mistakes makes a real difference. You can have an honest conversation with James about the best way forward and feel confident that you are getting the right deal for your circumstances. Highly recommended.”

Helpful Report

Posted 5 days ago

“I can’t fault the mortgage company, Tom and Tara were both fantastic in getting us our mortgage. Highly recommend!”

Helpful Report

Posted 5 days ago

“We're first time buyers and cannot thank Steve and Bethany enough for all their help with our mortgage. Steve spent time talking us through everything we needed to know, and Bethany has been really helpful in getting everything we need over to us. They've made this whole experience smooth and painless! Massive thank you guys!”

Helpful Report

Posted 5 days ago

“Excellent service, included a thorough initial appointment that provided all the information I needed and also quick to respond to any emails.”

Helpful Report

Posted 5 days ago

“Tom has been excellent for us! Friendly, knowledgeable, and supportive, the whole process was made easier.”

Helpful Report

Posted 6 days ago

“Prompt and informative, very willing to help out.”

Helpful Report

Posted 6 days ago

“A huge thank you to Tim and his wonderful team for their support over the years. We are so grateful for everything they've done for us. Special thanks to Tara for always being so fantastic! D.M”

Helpful Report

Posted 1 week ago

Thank you for the wonderful feedback. We’re really glad to hear Tim and Tara were able to help you so well over the years. We’ll be sure to pass your thanks on to them. Kind regards,The Mortgage Company

Posted 1 week ago

“Very quick and not scary at all !!!....I last moved house in 1988....we only needed a small mortgage but we found it an easy process”

Helpful Report

Posted 1 week ago

Thank you for the lovely feedback, Karen. We’re really glad to hear the process felt quick and not scary, and that it was easy for you, even with the long gap since your last move. We’ll pass your thanks to the team. Kind regards, The Mortgage Company

Posted 1 week ago

“I've used the Mortgage Company since 2012, James is amazing for getting the best deal, demistifying mortgages and numbers and being overall incredibly understanding and knowledgeable.”

Helpful Report

Posted 1 week ago

Thank you for the wonderful feedback, Sarah. We’re really glad to hear James has been amazing at getting the best deal, demystifying mortgages and numbers, and being incredibly understanding and knowledgeable. We’ll pass your kind words to him. Thank you for your amazing loyalty Kind regards, The Mortgage Company

Posted 1 week ago

“The advice and service I received from all the staff at the Mortgage Company in Stapleford has been excellent. They kept me informed throughout the process and advised me on extra products but were sure to listen to my needs and requirements.”

Helpful Report

Posted 1 week ago

Thank you for the great feedback, Frances. We're really pleased to hear that you felt listened to and that our advice and service met your needs throughout the process. Kind regards, The Mortgage Company

Posted 1 week ago

“The Mortgage Company was really helpful with the purchase of our house. The whole process was new to us, and they guided us at every stage of the way from suggesting the type of mortgage best suited to us, to sourcing the most competitive offers, recommending insurance companies for life insurance and building/contents. We were not pushed into buying any product, but helped with the pros and cons of different options. Once we'd chosen the mortgage, Martin sorted everything out for us, and we are now the proud owners of our new property.”

Helpful Report

Posted 1 week ago

Thank you for the great feedback. We’re really pleased to hear that you felt guided at every stage and that Martin could take care of the details for you. Congratulations on your new home, and we’re glad you felt supported without being pushed into anything. Kind regards, The Mortgage Company

Posted 1 week ago

“Great service as always, used for many years”

Helpful Report

Posted 2 weeks ago

Thank you for the great feedback, Samantha. We’re really glad you’ve trusted us for many years. We’ll pass your kind words to the team. Kind regards, The Mortgage Company

Posted 1 week ago

“Very friendly very helpful explain things very easily and the communication is quick. Steve and Bethany. Thank you”

Helpful Report

Posted 2 weeks ago

Thank you for the great feedback, Andrea. We’re really glad Steve and Bethany made the process easy and the communication quick. We’ll be sure to pass your kind words on. Kind regards, The Mortgage Company

Posted 1 week ago

The Mortgage Company is rated 4.9 based on 1,577 reviews