The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,491 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,491 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Felt like I was listened to and Sally was excellent.”

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Posted 3 days ago

“2nd time using the mortgage company.cant speak highly enough of Steve Harman and Bethany. Amazing customer service, great communications even in spite of the changing rates situation and often having to redo things at the 11th hour. Worth every penny of their fee. Cannot recommend them highly enough. Simpley supurb (give them both a raise mortgage company!)”

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Posted 5 days ago

“Sally was brilliant as always. She dealt with our mortgage efficiently and without fuss, and presented options to us of the various mortgage companies. This allowed us to make an informed decision and choose a mortgage suitable for our needs. Top marks Sally.”

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Posted 1 week ago

“As a first-time buyer, I was nervous about the whole process, but working with Mortgage Advisor Joe at Robert Ellis made everything so smooth and stress-free. Joe was truly amazing — professional, efficient, and incredibly supportive. He never wasted my time and always kept things moving forward. I really appreciate all the hard work and dedication. A special thanks to Joe and the entire Robert Ellis team for their excellent service. I highly recommend them to anyone looking to buy a home!”

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Posted 1 week ago

“James is really helpful, knowledgeable and patient. We have worked with James for a number of years and he always delivers.”

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Posted 1 week ago

Author didn't leave any comments.

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Posted 1 week ago

“We have used the Mortgage Company twice now and would recommend to family and friends. The team are very helpful, answer any queries we may have and are happy to talk you through each step! They constantly kept us up to date. Thank you!!!”

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Posted 3 weeks ago

“A very good company, staff are very helpful in explaining what your options are and getting you the right products, I will highly recommend them.”

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Posted 3 weeks ago

“Steve and Beth have been very helpful with the whole mortgage application process and kept me updated throughout the process.”

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Posted 3 weeks ago

“I recently used The Mortgage Company for my mortgage application and had an excellent experience from start to finish. The team was professional, responsive, and very helpful throughout the entire process. They made what could have been a stressful journey feel smooth and manageable. I especially appreciated their clear communication and guidance every step of the way. I highly recommend The Mortgage Company to anyone looking for reliable mortgage advice and support. Thank you: Bethany Towlson”

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Posted 4 weeks ago

Thank you so much for your fantastic review, Viorel-Constantin! We’re thrilled to hear that you had such an excellent experience with our team. Making the mortgage process smooth and manageable for our clients is our top priority, and it’s wonderful to know we succeeded in that for you. Your high recommendation means the world to us, and we’re here whenever you need reliable mortgage advice and support in the future! Best wishes, The Mortgage Company

Posted 3 weeks ago

“Very good company to deal with 5 star all day long”

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Posted 4 weeks ago

Thank you so much for your amazing review! We're thrilled to hear that you found us to be a very good company to deal with. Your satisfaction is our priority, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future! Warm regards, The Mortgage Company

Posted 3 weeks ago

“Excellent and knowledgeable service, tailored to my individual circumstances.”

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Posted 1 month ago

Thank you so much for your kind words, David! We're delighted to hear that you found our service excellent and knowledgeable, tailored to your unique situation. Providing personalized support is what we strive for, and it’s great to know we met your expectations. If you ever need assistance in the future, don’t hesitate to reach out! Warm regards, The Mortgage Company

Posted 1 month ago

“Steve has been responsive and super helpful whilst supporting us in buy our second home. He is understanding and made us feel more confidence in the process of selling and buying. Thank you”

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Posted 1 month ago

Thank you for the wonderful review! We’re so glad to hear that Steve was responsive and supportive during your journey of buying your second home. It’s our aim to make the process as smooth and confident as possible for our clients, and your feedback reinforces that we’re on the right track. If you ever need assistance in the future, please don't hesitate to reach out! Best wishes The Mortgage Company

Posted 1 month ago

“Tom and Tara have been amazing and helping us get our mortgage for our first house. Such an easy process and they helped us every step of the way:)”

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Posted 1 month ago

Thank you so much for the wonderful review, Jessica! We’re thrilled to hear that Tom and Tara made your mortgage process easy and supported you every step of the way. Your satisfaction is our top priority, and we appreciate your kind words. Congratulations on your first home, and remember, we're here for you whenever you need us in the future!

Posted 1 month ago

“Both Tom and Tara were fantastic! Communication was clear and frequent throughout the process and I really felt like my needs and expectations were met. Both Tom and Tara understood my situation and made me feel like my satisfaction was their priority. Friendly and professional, exceptional customer focus throughout. I will recommend the mortgage company to anyone who is looking for a mortgage and name these two specifically!”

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Posted 1 month ago

Thank you so much for your fantastic review, Liam! We're delighted to hear that Tom and Tara provided you with clear communication and a priority on your satisfaction. It's great to know that their friendly and professional approach made a positive impact on your experience. We truly appreciate your recommendation and will always be here to assist you and anyone you send our way. Thanks for choosing The Mortgage Company!

Posted 1 month ago

“Excellent service from Martin and Tara. Highly recommend The Mortgage Company.”

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Posted 1 month ago

Thank you so much for the excellent feedback! We're thrilled to hear that Martin and Tara provided you with such great service. Your recommendation means a lot to us, and we’re here to help whenever you need assistance in the future. Thanks again for choosing The Mortgage Company!

Posted 1 month ago

“I found Sally very patient and friendly, my Mortgage was arranged without any stress or delays which I was very grateful for Thank you to Sally and Beth for their help”

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Posted 1 month ago

Thank you for your wonderful review, Wendy! We’re so pleased to hear that Sally made your mortgage process smooth and stress-free. It’s always great to know our team is providing the support you need. We appreciate your kind words for both Sally and Beth, and we’re here whenever you need assistance in the future. Thanks for choosing The Mortgage Company!

Posted 1 month ago

“Seem less from start to finish highly recommended.”

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Posted 1 month ago

Thank you for the glowing review, Andrew! We're delighted to hear that your experience with us was seamless from start to finish. Your recommendation means a lot, and we're here to support you anytime you need assistance in the future. Thanks for choosing The Mortgage Company!

Posted 1 month ago

“I dealt with Sally & Bethany. Both were friendly, efficient and helpful. Great communication at every stage. Felt supported throughout. What could have been a stressful time was made simple and easy. Highly recommended.”

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Posted 1 month ago

Thank you for the fantastic review, Silas! We're so glad to hear that Sally and Bethany provided you with friendly and efficient service. Effective communication is key, and we’re thrilled to know you felt supported throughout the process. Making it simple and easy for our clients is always our aim. We truly appreciate your recommendation and look forward to assisting you again in the future!

Posted 1 month ago

“Always a pleasure to deal with and we genuinely get the impression that they are working to get us the best deal possible. This is our third time using The Mortgage Company and won't be our last.”

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Posted 1 month ago

Thank you so much for your kind words, Alexander! We're thrilled to hear that you've had such a positive experience with us for the third time. It’s always our goal to work diligently and secure the best deals for our clients. We look forward to assisting you again in the future—don’t hesitate to reach out whenever you need us!

Posted 1 month ago

The Mortgage Company is rated 4.9 based on 1,491 reviews