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The Mortgage Company Reviews

4.9 Rating 1,663 Reviews
99 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,663 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
Concise, friendly, and timely advice as always.
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Posted 1 day ago
Thank you for your kind words, Mark. We’re glad the service met your expectations with concise, friendly, and timely advice. We’ll be here whenever you need us. Kind regards, The Mortgage Company
Posted 14 hours ago
Brilliant company! I’ve been using the mortgage company for almost 20yrs. Tim has always been honest and put my interests first, life always changes and they’ve helped everytime. I wouldn’t go anywhere else. Thank you.
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Posted 3 days ago
Thank you for your kind words, Mark. We’re honored to have you as a client for almost 20 years and glad Tim has looked after your interests. We’ll be here whenever you need us. Kind regards, The Mortgage Company
Posted 3 days ago
The Mortgage Company have been extremely helpful in finding me the best deal and corresponding with Tom Appleyard has been great, always there to answer my queries in a prompt respectful manner, explaining my concerns in detail. Thanks Tom! :)
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Posted 4 days ago
Thank you for your kind words, Helene. We’re delighted Tom Appleyard could assist and that our team was prompt and respectful in addressing your queries. We’ll be here whenever you need us. Kind regards, The Mortgage Company
Posted 3 days ago
Very pleased to work with The Mortgage Company. Efficient and friendly, would respond to our questions quickly whether on the phone or emails.
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Posted 6 days ago
Thank you for your kind words, Ozge and your 5 STAR rating. We’re glad you had a positive experience and that our team could assist you. Great to hear everyone was freindly and your questions were handled efficiently by phone and email Kind regards, The Mortgage Company
Posted 6 days ago
This is magnificent mortgage company always looking for all customer, I am with them for more than 7 years and happy to carry on to later
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Posted 1 week ago
Thank you for your kind words, Saeed. We’re glad to have supported you over a number of years and look forward to continuing to support you. Kind regards, The Mortgage Company
Posted 1 week ago
Thank you James for helping me with my mortgage application and Jane for keeping me updated on the progress of my application. You both went above and beyond. Your support and guidance means a lot. Highly recommend.
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Posted 1 week ago
Thank you for your kind words, Sabrina. We’re glad James and Jane could support you and keep you updated throughout the process and they went above and beyond to help and assist with your mortgage. We appreciate your recommendation. Kind regards, The Mortgage Company
Posted 1 week ago
Very supportive, Helped sort out issues with other parties, in particular solicitors, can't thank them enough
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Posted 1 week ago
Thank you for the wonderful 5-star review. We’re glad to hear we were supportive and helped sort out issues with other parties, especially the solicitors. We’ll pass your thanks along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
The Mortgage Company have been brilliant from Day 1. They have been extremely helpful from the first step up untill the day we got the keys to our new house and for this they have a customer for life. Thank you all very much.
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Posted 1 week ago
Thank you for the wonderful 5-star review. We’re thrilled to hear our team were brilliant from Day 1 and supported you through to getting the keys. We truly appreciate your loyalty and will pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Tim is always so knowledgeable and helpful, explaining the reasons behind his advice and equipping us with knowledge and understanding to make our own choices. We always use him and always will, thanks Tim!
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Posted 1 week ago
Thank you for the wonderful 5-star review. We're glad to hear Tim is so knowledgeable and helpful, and that he equips you with understanding to make your own choices. Thank you for your loyalty. We’ll be sure to pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Easy and efficient mortgage renewal process. Excellent and friendly service all round.
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Posted 1 week ago
Thank you for the wonderful 5-star review, Karen. We’re glad to hear the renewal process was easy and the service was excellent and friendly. We’ll be sure to pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Everyone was very helpful
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Posted 1 week ago
Thank you for the wonderful 5-star review, Claire. We’re glad to hear everyone was very helpful. We’ll be sure to pass your kind words along. If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
Joe guided me through the steps to set up my mortgage, was always available by phone and text and then his colleagues took over and checked in regularly to help answer my questions in the period after, as we waited for completion. I'm a first time buyer and their assistance was so appreciated - I highly recommend them!
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Posted 1 week ago
Thank you for the wonderful 5-star review, Meredith. We’re thrilled to hear Joe and our team could guide you smoothly through your mortgage process and that you felt supported as a first-time buyer. We’ll be sure to pass your kind words along. Thank you for your recommendation, it is greatly appreciated If you need anything else, please don’t hesitate to reach out. Kind regards, The Mortgage Company
Posted 1 week ago
The Mortgage Company has been instrumental in my journey as a first time home owner, having helped me with the purchase of my house, and at this current time moving onto a new fixed rate product. My experience with them has always been positive, and I believe it comes down to their team. Welcoming, knowledgeable and above all patient. They are happy to explain all the information they present and answer any questions I've felt comfortable with understanding it. I can see that I will surely be revisiting them again for future mortgage solutions
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Posted 1 week ago
Thank you for the wonderful 5-star review. We’re thrilled to hear that our team was welcoming, knowledgeable, and patient, and that you felt comfortable with the information provided. We’ll be sure to pass your kind words along to the team. We look forward to assisting you again with future mortgage solutions. Kind regards, The Mortgage Company
Posted 1 week ago
Steve Harmon was brilliant throughout the entire mortgage process. He explained everything clearly, kept us informed at every stage, and made what could have been a stressful experience feel easy and reassuring. We felt completely supported from start to finish and wouldn’t hesitate to recommend him. We’ll absolutely be returning to Steve when we need another mortgage. Thanks again Steve & Bethany!
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Posted 1 week ago
Thank you for the wonderful 5-star review, Nicola. We’re thrilled Steve explained everything clearly, kept you informed, and made the process reassuring from start to finish. Thank you for your recommendation. We’ll pass your kind words along to Steve and Bethany. We look forward to seeing again in the future. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 1 week ago
Very good service. The staff are very helpful.
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Posted 2 weeks ago
Thank you for the wonderful 5-star review. We’re thrilled you found our service helpful and our team friendly. We’ll pass your kind words along to the staff. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 2 weeks ago
Really nice staff. Providing a great professional service
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Posted 2 weeks ago
Thank you for the fantastic 5-star rating, Justin. We’re thrilled to hear you found our staff nice and our service professional. We’ll pass your kind words along to the team. If you need anything else, please let us know. Kind Regards The Mortgage Company
Posted 2 weeks ago
Couldn't recommend The Mortgage Company enough for their services during our house purchase. As first time-buyers, simplicity, convenience and ease is exactly what you require and James Roberts and team provided above and beyond.
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Posted 2 weeks ago
Thank you for the fantastic 5-star rating, James. We’re thrilled to hear our service made your first-time purchase simple and convenient. We’ll pass your kind words to James Roberts and the team. Thank you for your very kind recommendation If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 2 weeks ago
James as always is a fantastic adviser keeps you informed through the process and will always look out for the best deal and he is very knowledgeable always has time to talk and explain things in detail . The process is stress free. Would never use anyone else. The mortgage company is fantastic. 5star
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Posted 2 weeks ago
Thank you for the fantastic 5-star rating, Philip. We’re thrilled to hear James continues to provide a helpful, stress-free experience. We’ll pass your kind words along to James and the team. We appreciate your loyalty If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 2 weeks ago
James, Jane and the team at the mortgage company were amazing throughout the whole process. They were transparent and gave honest, helpful advice beyond the mortgage. Couldn’t recommend them enough, especially to first time buyers as it made everything so simple and really put us at ease.
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Posted 2 weeks ago
Thank you for the fantastic 5-star rating, Holly. We’re thrilled you had a smooth, transparent experience and that our team could help beyond the mortgage. James, Jane and the team, will be delighted to hear, they provide a 5 star service and your recommendation means so much If you need anything else, please let us know. Kind regards, Team The Mortgage Company
Posted 2 weeks ago
They were follow up our case ( mortgage) on time and keep reminding us and we have a nice adviser as well ( James). Everything was good. Thanks to all.
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Posted 2 weeks ago
Thank you for the fantastic 5-star rating, Maryam. We’re really glad to hear that our follow-ups and James provided good support and that everything went smoothly. We appreciate your kind words and your trust in us. If you need anything else, please let us know. Kind regards, The Mortgage Company
Posted 2 weeks ago
The Mortgage Company is rated 4.9 based on 1,663 reviews