The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good rug. Soft to walk on or have your feet rest on, with or without socks. So glad I bought this rug. Would definitely recommend”

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“Brilliant, just as advertised. Very pleased”

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“Amazing rug. Really happy with it. Got mine on sale. Fit under the bed perfectly how I wanted. Lovely design.”

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“Easy to deal with. Delivery etc as expected. Would recommend”

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“Fast delivery and good quality at a great price”

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“Really nice , easy to clean , good size , very soft , hope it's stay like that after first washing 😅 but at moment I really happy with it , love it ( my dog too)😂”

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“We bought an outdoor rug for our new summerhouse. They are really lovely and not like the plastic ones you can buy . This looks and feels like a normal rug but is washable . The delivery was quick , it was well packaged and I am really happy with it .”

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“Lovely quality rug.”

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“Excellent rug beautiful. We loved it and the price was very reasonable. Delivery was good on time.”

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“Fast delivery. Great rug for our Hallway, we have used a rug gripper purely because we have a dog who loves to rug surf, it hasn't moved an inch plus it's easy to sponge clean.”

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“The outside rug I've just bought is fabulous I would definitely recommend buying from this company.”

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“Very good quality rugs. Perfect for out doors.”

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“Looks amazing and finishes off the room. Highly recommend. Rug was ordered late in the day and still arrived next day, I’m so impressed!”

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“Lovely soft fluffy rugs. Such a lovely feeling under your feet. Fantastic value I got 3 of them for my kids rooms. They love them. Very happy. Great seller thank you”

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“I was very pleased with the service, however I do think my rug was over priced for the quality. Had I seen it in a shop I probably wouldn’t have bought it.”

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“Nice to look at but very thin & moves about too much!”

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“very happy with the rug”

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“Gorgeous rugs with nice texture. Rug was slightly brighter than it looked online so be careful to get the right shade. But still looks amazing. Love it”

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“Lovely rug very pleased and customer service is 👌 Thank you”

The Rugs 5 star review on 30th April 2022

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“Order my rug black with white edging and it’s turns up and it’s actually dark blue not even close to black!”

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The Rugs is rated 4.6 based on 2,751 reviews