The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice rug, but shame it arrives folded in half so is badly creased and doesn't lay flat hope it does after a week or so I've placed something heavy on the rug to get the creases out !”

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“Really happy with my purchase. Fast delivery and excellent quality. My little rug for my kitchen floor is so cosy that my cat has decided to sleep on it!!!”

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“delivered the wrong colour of mat ordered. Ordered dark grey and got beige. Done 3 emails without any reply. I want a full refund.”

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“Really pleased with my new rug! Excellent quality for the money definitely order again”

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“Very happy with the rug”

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“Very pleased”

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“I still did not receive the rug .I just change the date of the delivery but then they I did not hear anything abou it .ot was supposed ti be delivered on friday . I am still waiting”

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“Easy to navigate website, colour of hall runner rug in photos true to product. Very quick delivery time”

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“My first order was received quickly and we’ll packaged but unfortunately the colour wasn’t quite right. The Rugs did not quibble and the refund was posted as soon as they received the return. I ordered a second rug which is perfect (right colour), good quality at a good price. Highly recommend and will definitely purchase again”

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“Exactly as in pictures. Very good quality! 👍”

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“Excellent product, price and delivery. Exactly what we we wanted.”

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“Absolutely love the rug great colour and it’s phenomenal value for the money. Highly recommend for value and service.”

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“Fabulous service came the following day great communication and great rug, just brought another one for a different area in the sale 50% off so very pleased 😄”

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“Amazing rug for the price”

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“Easy to order. Loads of option available. Prices for everyone”

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“Very good great product very happy the rugs are top quality very nice and soft well happy 😊”

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“This neat little rug is perfect for our small entrance. It arrived quickly and meets all our requirements”

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“Fantastic rugs quality and very fast delivery. I have ordered in very late evening and next day in the morning i have received the entire order. 5 stars for everything. Highly recommend!”

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“Love my new rug. It’s absolutely gorgeous and looks great in my living room. Unbelievable great value and will definitely be looking for a runner for my hallway”

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“Contacted them late afternoon on Thursday to see if Friday delivery possible. Amazingly they obliged, rug arrived on Friday, great delivery, great rug - 5 stars”

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The Rugs is rated 4.6 based on 2,751 reviews