The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab⭐️ Excellent”

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“I needed a washable rug and i have been pleasantly surprised its soft to walk on and still has some substance to it which I didn't expect with a washable rug”

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“Very pleased with this rug.”

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“Very quick and good”

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“All good and arrived on time”

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“Excellent value, really soft”

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“Great product and great service. Beautiful colour.”

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“Lovely quality, quick delivery and they can be hoovered easily. Really soft and lightweight”

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“Excellent quality, beautifully printed rug, fast straight forward delivery. Would definitely recommend”

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“Excellent value and great service. Keep up the good work”

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“Good value for money. It’s being used in my daughter’s minecraft den!”

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“Love my new rug! Looks amazing & the perfect fit to my new living room!”

The Rugs 5 star review on 31st March 2021

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“Prompt service. Rug came doubled over and firmly strapped but it didn't seem to have suffered from this transit binding and once unrolled and brushed, looked good. The rug density is a bit on the low side but represents good value for money.”

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“it just what we wanted”

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“Great quality rug and looks exactly how I expected it. Love my rug :)”

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“Ordered online, very simple. Rug arrived swiftly and was just as ordered. Surprisingly soft and looks great in my hall.”

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“Excellent purchase just what we expected”

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“Beautiful rug, great service will definatley buy from them again”

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“Love my rug. Very fast, efficient customer service and great prices it does however need a rug grip or anti slip because of my floor.”

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“Hi I do like my rug but there is one area that is so thin than the rest of the rug nearly no fibre or carpet at all was a little disappointed so I hide that area , I will still be buying another one perhaps check it before sending it ,but love the pattern, I will buy another next month for my bed room ,”

Helpful Report

The Rugs is rated 4.6 based on 2,751 reviews