The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

Write Your review

Tell us how The Rugs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful! No mistakes! Excellent quality! Thanks and so fast delivery! Happy happy happy!!”

Helpful Report

“Excellent little rugs wash lovely and dry quick”

Helpful Report

“Love the colour, good value for money”

Helpful Report

“Just what I wanted. Washable an so easy to keep clean”

Helpful Report

“Great item. Product as described.”

Helpful Report

“Lovely rug , great value , speedy delivery … very pleased with my new rug .”

Helpful Report

“Quick delivery, good quality and well priced.”

Helpful Report

“Goods were exactly as ordered. I'm happy with the service received and quality of the goods.”

Helpful Report

“Patio rug....used in kitchen. Lovely design and good quality”

Helpful Report

“Worth the money..👍🏼”

Helpful Report

“Well pleased 2 mats for my kitchen due to spilling oil on my last one. Ordered on a Sunday, arrived on the Tuesday. Good service. 👍”

Helpful Report

“Just what I wanted”

Helpful Report

“Nice selection, arrived very quickly and well packaged. Would use again.”

Helpful Report

“The lovely rug looks great inside as well as out. Fast delivery. Very pleased with the look and quality.”

Helpful Report

“The rug we purchased was not great quality.”

Helpful Report

Hi Genevieve Thanks for your feedback. We are sorry to hear about your experience. We reached out to you by email to address your concerns and have resolved the issue as requested. Please feel free to contact us anytime if you need further assistance. We are always here to help! Kind Regards THE RUGS

“Excellent experience ordering my outdoor mat. Best quality for an acceptable price. Very good communication about delivery on time. Highly recommend.”

Helpful Report

“Very nice little rug ,looks great in my kitchen ,but would go in any room”

Helpful Report

“Lovely rug apart from two things. The rug has been laid flat for couple of weeks but still looks as though just been unrolled, and that new rug smell doesn't seem to want to go away!”

Helpful Report

“This rug is beautiful extremely good quality so pleased with it, colours exactly as picture shows.”

Helpful Report

“Lovely rug looks beautiful draped over a sofa, creates a beautiful cosy look & feel. Really soft & snuggly. Emma A”

Helpful Report

The Rugs is rated 4.6 based on 2,751 reviews