The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rug really happy with it”

Helpful Report

“Just moved into my first place and I needed a big rug at an affordable price. I got an absolute bargain as well as one of thee nicest rugs I've seen in my life. It ties in my livingroom so well and the delivery was super quick! So impressed. Would definitely shop here again!!”

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“I love the quality and price to!!! Recommend!!!”

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“Really delighted with my hard wearing rug. Its for outdoors but its in my kitchen and its perfect. Really happy thank you”

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“Excellent Rugs, And service.Brilliant Thank you.”

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“I love this rug. It looks great in my lounge and so easy to keep clean. If like me you have cats and dogs and young grandchildren this is the must have rug.”

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“Good quality 👌”

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“quick delivery, not a bad quality for the price I have paid. Very happythat it is machine washable”

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“Sent the wrong colour rug but replaced it the next day with the right colour and arranged collection of the wrong colour rug when it suited me. Couldn’t fault the customer service.”

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“Beautiful rug, at a great price and delivered bang on time. Please be aware they don’t deliver at the weekend as it is a specialist delivery service and so if you order Friday night you might not receive confirmation until Monday. Well worth the wait though and we’ve posted a photo of how the black rug we ordered looks in our living room.”

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“Beautiful rug delivered quickly! in time for Xmas. Will definitely be recommending and buying from this company again”

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“I bought two for a garden room, one for the back door and one for the double French doors. Because of going constantly to and from the garden in all weathers the wooden floors got very dirty and the rugs, placed on top of well-scrubbed floor boards, are just great.”

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“Superb value, super fast delivery and exactly what I wanted. Just browsing to order another one for the Conservatory.💕💕”

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“Was a bit apprehensive about the quality for the price but was amazed on receiving my rug which was very quick delivery for one and my Rug looks Great.”

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“I just received my rug,already have washed it came up OK from washing machine good vaue”

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“As expected, perfect!”

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“Excellent all around...so pleased with my purchases at an unbelievable price...will be buying more soon.”

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“Good quality product in reasonable price”

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“Quick delivery lovely rug good quality”

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“Absolutely adore my new rug, it is exactly as I’d hoped, short pile but ultra sort and a lovely blend of neutral colours. Very good value.”

Helpful Report

The Rugs is rated 4.6 based on 2,751 reviews