The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.60

4.6 Rating 2,751 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 28th October 2025

594

Anonymous

Anonymous // 01/01/2019

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“Lovely rug. Not had to wash yet. No need for netting to secure.”

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“My rugs wery nice!Thank you”

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“Excellent quality and looks fabulous in our summerhouse.”

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“Excellent value and quality”

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“Fab quality rugs at excellent prices! I love the print of the ones I chose. Very fast delivery and if you have any queries they are dealt with immediately and with no hassle. Very happy customer, will be back for more soon!”

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“Lovely value for money rug. Looks great in my summerhouse”

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“Very pleased with the quality and a very good price Quick delivery”

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“Good quality very happy”

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“Took a while for it to lay flat. But now looks ok”

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“I’m 100% satisfied with the Ecology Blue rug (200 x 290) I bought for our caravan awning and to use at home on our decking area. The quality of the product and service I have received from this company is excellent.”

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“Gorgeous soft chenille rug, great modern addition in our lounge”

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“Lovely rug, arrived on time”

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“Rugs are lovely , loads of instructions and just right for our room”

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“I needed a short pile rug to go under my desk chair in my home office. Wanted something practical for the castors but also comfortable and obviously to look good. The rug I selected was perfect, lovely underfoot, price was excellent and the delivery swift - would recommend and purchase from this company again”

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“Good website easy to navigate with good prices. Ordered an outdoor/indoor rug on Saturday and delivered, with a time slot on Tuesday. PERFECT. The Rug is exactly as described and exactly what we were looking for . We are now navigating through website ready to purchase another.”

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“Lovely rug however takes a long time to dry. Thus making it difficult to clean without mud particles for example making a mess. I make sure it is swept daily and take care of it. But this aspect gets the thumbs down. Other than that its perfect.”

The Rugs 4 star review on 14th September 2023

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“Lovely rug”

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“Super quick delivery and amazing customer service unfortunately for me the rug was too small for what I needed”