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Origin Suregreen Ltd Reviews

4.6 Rating 7,900 Reviews
91 %
of reviewers recommend Origin Suregreen Ltd
Company Reviews Product Reviews
4,129
 Metrics Info
4.6
Based on 7,900 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Origin Suregreen Ltd Reviews

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Nicholas O
Verified Buyer
“All of the sleepers I received were smaller than adveritsed. Took time to match them with the each other to get each row level.”
Helpful Report
Posted 4 years ago
John B
Verified Buyer
“I am a bit disappointed the post I bought to be a show case in my garden has serious splits. Not sure if this will have to be replaced.”
Helpful Report
Posted 4 years ago
Darren N
Verified Buyer
“Happy with sleepers but delivery is too expensive £90 I think is a joke because no collection available because of covid so they can charge what they like.”
Helpful Report
Posted 4 years ago
W B
Verified Buyer
“Need option for faster delivery if buyer is prepared to pay.”
Helpful Report
Posted 4 years ago
Harry B
Verified Buyer
“Well for one you sent me the wrong size picket fence asked for 0.9 and you sent me 1.2 customer was adamant wanted it at 0.9 so spent a good couple of hours cutting them all down !! Would of sent them back but seemed like it would of been to long winded”
Helpful Report
Posted 4 years ago
Paul K
Verified Buyer
“Didn’t take long for Sleepers to start cracking. I know it’s a natural product but how long have they been sitting??”
Helpful Report
Posted 4 years ago
Ashley G
Verified Buyer
“OK”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“good”
Helpful Report
Posted 4 years ago
Harry P
Verified Buyer
“good”
Helpful Report
Posted 4 years ago
David M
Verified Buyer
“thank you”
Helpful Report
Posted 4 years ago
Ben R
Verified Buyer
“nqa”
Helpful Report
Posted 4 years ago
John S
Verified Buyer
“Your payment process is difficult to navigate”
Helpful Report
Posted 4 years ago
Stephen D
Verified Buyer
“Shipping costs are high for a roll of chicken wire.”
Helpful Report
Posted 4 years ago
Arnold M
Verified Buyer
“I think the postage a bit steep.”
Helpful Report
Posted 4 years ago
Jonathan H
Verified Buyer
“Struggled to get delivery charge added without contacting help”
Helpful Report
Posted 4 years ago
Mr J H
Verified Buyer
“I've been asked to review immediately after placing an order, so all I can comment on is the pricing and website interface. Shopped here as the price was the best I could find (1.2x10m 1x1" weld mesh roll delivered for ~£30). Navigating to the available options was tortuous though, very manual and opaque compared to mesh specialist websites.”
Helpful Report
Posted 4 years ago
Melissa M
Verified Buyer
“Would have liked a better price for the delivery bearing in mind how much I was spending on materials.”
Helpful Report
Posted 4 years ago
Stuart A
Verified Buyer
“No issues”
Helpful Report
Posted 4 years ago
Dan W
Verified Buyer
“good”
Helpful Report
Posted 4 years ago
Ian
Verified Buyer
“good customer service but on this occasion the items took 4 weeks to arrive....other than that all good.”
Helpful Report
Posted 4 years ago
Origin Suregreen Ltd is rated 4.6 based on 7,900 reviews
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