Suregreen Reviews

Name: Suregreen
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 6,887 Reviews

91 %

of reviewers recommend Suregreen

4.6

Based on 6,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Suregreen:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Suregreen 5 star review on 20th November 2024

344

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Before making my order online I spoke to a lovely lady (wish I got her name!) she was extremely knowledgeable and gave great advice! The whole process was faultless. Thank you.”

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Posted 2 years ago

“Quality product , delivered on time would have no hesitation in using them again”

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Posted 20 hours ago

“Great product. Glad I went for the higher quality. Its really paid off. Great service and delivery.”

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Posted 3 days ago

Good Morning Joanne, Thank you so much for your wonderful 5-star review! We're delighted to hear that you're enjoying the high-quality product and that our service and delivery met your expectations. Your feedback truly means a lot to us! Wishing you a fantastic weekend, Kind regards, Vick Origin Suregreen Limited

Posted 2 days ago

“First class product ,Fast delivery”

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Posted 3 days ago

Good Morning John, Thank you so much for your 5-star review! We're thrilled to hear that you received a first-class product with fast delivery. We truly appreciate your support! Have a great Friday and a fantastic weekend, Kind regards, Vick Origin Suregreen Limited

Posted 2 days ago

“Fast effective delivery by very happy helpful driver. Good quality product.”

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Posted 5 days ago

Good Morning, Thank you for your fantastic review! We're delighted to hear that you received fast delivery from our happy and helpful driver. It’s wonderful to know you’re pleased with the quality of the product too. We appreciate your support! Have a wonderful rest of your week, Kind regards, Vick Origin Suregreen Limited

Posted 3 days ago

“great product very happy”

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Posted 5 days ago

Good Morning, Thank you for your feedback! We're thrilled to hear you're very happy with the product. Your satisfaction means a lot to us, and we look forward to serving you again! Kind regards Katie Origin Suregreen Limited

Posted 5 days ago

“The rolls of grass reinforcement arrived when scheduled, no problem. This was the third time we have used different ground reinforcement for different areas. Installation is easy and this time it was for preventing my ponies sinking into the mud. It's working well, but I'm looking fo to spring to over-plant some grass seed. For the moment the ponies are prevented from sinking up to their knees in the mud!”

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Posted 1 week ago

Good Morning, Thank you for your wonderful review! We’re so glad to hear your rolls of grass reinforcement arrived on time and are working well for your ponies. It’s great to know the installation process was easy and that the reinforcement is helping to prevent the mud issues. Best of luck with the grass seeding in spring we’re sure it’ll look fantastic! Thank you for choosing us again, and we look forward to assisting you in the future. 😊 Kind regards Katie Origin Suregreen Limited

Posted 6 days ago

“Great service and received my order quickly. Very happy with product and delivery was great too. Since I wasn’t home, the delivery guy moved bins to conceal my order as best he could as I had asked for it to be left outside if not home. As stated a great service and will definitely use this company again”

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Posted 1 week ago

Good Morning, Thank you for your wonderful review! We're thrilled to hear you were happy with the product, quick delivery, and the extra effort our delivery team took to meet your request. Providing great service and ensuring your satisfaction is our priority. We truly appreciate your support and look forward to serving you again in the future Kind regards Katie Origin Suregreen Limited

Posted 1 week ago

“I ordered 4 wooden sleepers for a garden project on a black Friday deal from Sure green. Happy with the price, beat more local suppliers price wise even with delivery. Excellent communication, excellent products and quick delivery. It made such a wonderful change to receive this level of excellent customer service. Would definitely buy some Sure green again.”

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Posted 1 week ago

Good Morning, Thank you for your fantastic review! We're so pleased to hear that you found our Black Friday deal, pricing, and delivery to be excellent. It's wonderful to know our communication and customer service made such a positive impression. We truly appreciate your support and look forward to helping with your future projects. Thank you for choosing Suregreen! Kind regards Katie Origin Suregreen Limited

Posted 1 week ago

“Had sleepers for garden , a nice price and delivery drivers were very friendly and helpful”

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Posted 1 week ago

Good Morning, Thank you for your review! We're delighted to hear that you were happy with the price and that our delivery drivers left a positive impression with their friendliness and helpfulness. We appreciate your support and look forward to serving you again! Kind regards Katie Origin Suregreen Limited

Posted 1 week ago

“Liked Suregreen’s website and the ease with which I was able to order blue slate chippings, reasonable priced. Delivery was the week after I had ordered. The driver was courteous and helpful. I recommend this company.”

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Posted 1 week ago

Good Morning, Thank you for your wonderful review! We're thrilled to hear you found our website easy to navigate and appreciated our competitive pricing. It’s great to know the delivery process went smoothly and that our driver was courteous and helpful. Your recommendation means a lot to us, and we look forward to serving you again! Kind regards Katie Origin Suregreen Limited

Posted 1 week ago

“the product is as expected and the service was excellent.”

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Posted 1 week ago

Good Morning, Thank you so much for your kind words! We're delighted to hear that the product met your expectations and that you were pleased with our service. Your satisfaction is our top priority, and we look forward to serving you again! Kind regards Katie Origin Suregreen Limited

Posted 1 week ago

“Suregreen never let us down. Good quality products at a decent price. Delivery service outstanding.”

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Posted 1 week ago

Good Morning, Thank you so much for your fantastic feedback! We're thrilled to hear you’re consistently happy with our products, pricing, and delivery service. We truly appreciate your support and look forward to continuing to serve you! Kind regards Katie Origin Suregreen Limited

Posted 1 week ago

“Quick Delivery and easy to order on-line.”

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Posted 1 week ago

Good Afternoon, Thank you for your kind words! We're delighted to hear you found the ordering process easy and the delivery quick. We look forward to serving you again soon! Kind regards Katie Origin Suregreen Limited

Posted 1 week ago

“Third time I have ordered from Suregreen as they have a great online setup, competitive prices and very friendly staff.”

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Posted 2 weeks ago

Good Morning, Thank you for your continued support and for sharing such positive feedback! We’re thrilled to hear that you find our online setup convenient, our prices competitive, and our staff friendly. It’s always a pleasure to serve you and we look forward to your next visit. Thanks for choosing Suregreen! Kind regards katie Origin Suregreen Limited

Posted 1 week ago

“unfortunately ordered in Aug and finally delivered end Nov and I had to keep chasing for delivery.”

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Posted 2 weeks ago

Good Morning, Thank you for sharing your feedback and please accept our sincere apologies for the delay in delivering your order. Upon reviewing your case I can see that when the order was placed we reached out to inform you of the delay due to stock shortages nationwide and you kindly agreed to wait as these items were difficult to source elsewhere. We truly appreciate your patience and understanding during this time. If there’s anything further you’d like to discuss or if we can assist you in any way, please don’t hesitate to let us know. Kind regards Katie Origin Suregreen Limited

Posted 1 week ago

“After initial hiccup which I think was more due to carrier issue,my product arrived.It was well packaged and ldeal for the intended purpose.My contact with the company prior to delivery was good and well handled.”

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Posted 2 weeks ago

Good Morning, Thank you for your understanding and patience regarding the initial delay. We're glad to hear your product arrived in good condition and was perfect for your needs! It's great to know our team provided helpful support along the way. We appreciate your feedback and look forward to serving you again in the future. Kind regards Katie Origin Suregreen Limited

Posted 1 week ago

“All good thank you”

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Posted 2 weeks ago

Good Morning, Thank you for your 5 star review, We look forward to serving you again soon! Kind regards Gemma Origin Suregreen Limited

Posted 2 weeks ago

“Very good service free delivery after £150.”

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Posted 2 weeks ago

Hi Janet, Thank you for your 5 star review and to hear you are satisfied with our delivery pricing!! Kind Regards Gemma Origin Suregreen Limited

Posted 2 weeks ago

“Second time of ordering. Excellent service both times. Product exactly as described.”

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Posted 2 weeks ago

Hi Tracy, Wow! Two 5 star reviews back to back! Thank you so much for posting, we really do strive to provide the service and products you have received and the feedback is invaluable to us! Kind Regards Gemma Origin Suregreen Limited

Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

Hi Adrian, Thank you for your feedback and providing a 5 star review! We look forward to providing you with the same service next time! Kind Regards Gemma Origin Suregreen Limited

Posted 2 weeks ago

Suregreen is rated 4.6 based on 6,887 reviews