Stanhope Insurance Reviews

4.9 Rating 1,705 Reviews
98 %
of reviewers recommend Stanhope Insurance
4.9
Based on 1,705 reviews
Shipping & Delivery
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stanhope Insurance Reviews

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

Location:

Cedar Court5 College StreetPetersfieldHampshire, ,
Petersfield
GU31 4AE

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great service, v helpful
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Posted 3 hours ago
Rang Declan at Stanhope in a panic as previous insurers said no longer able to insure listed properties and agent they recommended had quoted enormous sum. Declan speedily came back with quote a third of the other agents and with better cover, insured by end of day, very happy.
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Posted 5 hours ago
Stacey Sullivan (the advisor I dealt with) was great. She took the time to understand our specific needs and was able to come up with a quote that was half of that offered by the other broker we dealt with.
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Posted 5 hours ago
Good and responsive. Found me good high-value insurance cover at short notice when my previous insurance provider decided to withdraw from that sector of the market.
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Posted 5 hours ago
Excellent service. Everything was explained clearly, and better value for money compared to other leading brands. I would recommend Stanhope.
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Posted 6 hours ago
Clear, timely service executed in a business - friendly manner
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Posted 7 hours ago
Vicky took me through the forms and then kept us well informed as the matter progressed in a highly professional but calm and thoughtful manner and we were very pleased with the cover she found for us.
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Posted 23 hours ago
Very polite staff. Good communication and instant answers to queries.
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Posted 1 day ago
Fantastic service would recommend this company
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Posted 1 day ago
Excellent professional service.
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Posted 1 day ago
My recent experience was excellent. I dealt with Stewart Knight who was very helpful, swift & efficient.
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Posted 1 day ago
Great service, such nice people.
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Posted 1 day ago
Heather was so helpful, patient and professional - a delight to deal with and a real asset to Stanhope.
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Posted 1 day ago
A very good first experience thank you
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Posted 1 day ago
Great service, very straightforward and clear.
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Posted 1 day ago
Very pleased.
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Posted 3 days ago
Generally very helpful and prompt to respond to questions throughout the renewal process.
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Posted 5 days ago
I received a top class service from Heather at Stanhope and would highly recommend them if you are looking for a more bespoke service. Very friendly and most professional.
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Posted 1 week ago
Heather really is superb at problem finding and we're pleased you experienced this first hand. We're glad to have you within the Stanhope community.
Posted 1 week ago
Emily was a pleasure to talk to, she was exceptionally patient and clear. She was able to talk me through the policy with clarity and Stanhope were able to be extremely competitive with policy pricing, compared with my previous cover.
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Posted 1 week ago
Thank you so much for your 5 star rating! We're thrilled to have provided you with such brilliant service from start to finish. We really appreciate your kind words and your support, all of which we will pass onto Emily and the team.
Posted 1 week ago
Increase of 35% was not expected and I find it hard to justify.
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Posted 1 week ago
Thanks for the review, Bruce. Sadly, your premium increase is not an aberration. Considering index linking, BCIS rebuild cost index, consumer price indexing (CPI) and other contributing factors, certain products are seeing significant increases. We've written about it in detail here: https://www.stanhopeinsurance.co.uk/blog/blog/home-insurance-premiums-on-the-rise/. I hope the team explained this to you respectfully, empathetically, and kindly.
Posted 1 week ago
Stanhope Insurance is rated 4.9 based on 1,705 reviews