Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,614 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,614 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and a great service”

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Posted 4 years ago

Thank you Michele.

Posted 4 years ago

“Found them extremely helpful and provided a very competitive quote”

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Posted 4 years ago

Thank you David. Heartening to read.

Posted 4 years ago

“The explanation was good and the details arrived promptly. Hopefully we will never have to use the policy but if we should we hope it will be as painless as the purchase was. Remember the best time to judge a company is after things go wrong. Thanks Michael Welham”

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Posted 4 years ago

Thank you Michael. Most pleasing to read about your review is the clarity in our explanation alongside the prompt arrival of details. Welcome to Stanhope.

Posted 4 years ago

“No one likes buying insurance, but Stuart made it as pleasant an experience as it could be, and came up with a great policy, at a much better price than I had received from others, would thoroughly recommend Stanhope Insurance.”

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Posted 4 years ago

Martin, you are correct. Buying insurance can be a task completed through gritted teeth. That said, we are glad Stuart was able to redeem your experience whilst reducing the premium.

Posted 4 years ago

“I got a timely follow up call from Amy to my online query. She was very helpful and worked hard to find quotes and eventually arrange our insurance for our property during its imminent extension and renovation.”

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Posted 4 years ago

Thank you Thomas for this feedback. Yes, Amy knows how to roll up the sleeves!

Posted 4 years ago

“Excellent service so far.”

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Posted 4 years ago

Thank you for taking a moment to write us a 5 star review.

Posted 4 years ago

“Emily was very helpful and professional, she found just the right policy for me and its nice to have a person you can call if you have any concerns.”

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Posted 4 years ago

Morning Linda, Thank you for reflecting on Emily's helpful and professional attitude. Much appreciated.

Posted 4 years ago

“cheapest out of 5 companies”

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Posted 4 years ago

Thank you Mrs Gibbs for the review

Posted 4 years ago

“My cover has not yet commencedwith you but the initial contact has been very good THankyou Audrey Johnston”

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Posted 4 years ago

Thank you Audrey for the 5 star review.

Posted 4 years ago

“Excellent Customer Service from Toby”

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Posted 4 years ago

Thank you Jon.

Posted 4 years ago

“Stuart at Stanhope was knowledgeable and supportive. The quote he sourced was comprehensive and competitive, meeting my needs completely.”

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Posted 4 years ago

John and Lesley, thank you. This will be passed on to Stuart.

Posted 4 years ago

“Helpful staff not pushy, very clear about policy kind regards Bryan.”

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Posted 4 years ago

Thank you Bryan. Pleasing to hear we were not pushy in anyway.

Posted 4 years ago

“Great service, personal and supportive. Would recommend.”

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Posted 4 years ago

Thank you Kate. Appreciate the kind words.

Posted 4 years ago

“Thank you for helping sort out my mother's house insurance. The staff were friendly and very helpful and found us what we needed.”

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Posted 4 years ago

Thank you very much for taking a moment to write this positive review.

Posted 4 years ago

“Did what was asked politely and keenly”

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Posted 4 years ago

Thank you very much for the feedback.

Posted 4 years ago

“Very professional & easily to process.”

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Posted 4 years ago

Thank you Christine for reflecting on the ease of process in getting your insurance sorted with us.

Posted 4 years ago

“......................”

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Posted 4 years ago

Thank you for the 5 star review.

Posted 4 years ago

“Very polite, found a policy to meet my requirements at a competitive price”

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Posted 4 years ago

Jane, we appreciate your reflection on our polite tone. Many thanks!

Posted 4 years ago

“Agreed the best value home insurance policy for our Listed thatched building I have seen in years. Wouldn't hesitate for a second to recommend for home owners with less-than-the-norm requirements”

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Posted 4 years ago

Such a fantastic review. Thank you!

Posted 4 years ago

“I chose to use Stanhope Insurance because of how much their Private Client Advisor, Emily Dennett impressed me. Emily is highly competent, diligent, informative, and most importantly provides 5-star customer service. Stanhope being a family-led business I think really shows in how they value and interact with their customers. Top marks from me!”

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Posted 4 years ago

Ryan, this is really encouraging. Emily is one of the newest members of the team and this will cause great joy. Thank you.

Posted 4 years ago

Stanhope Insurance is rated 4.8 based on 2,614 reviews