Stanhope Insurance Reviews

Name: Stanhope Insurance
Address: Cedar Court, 5 College Street, Petersfield, Hampshire
Rating: 4.84

4.8 Rating 2,614 Reviews

97 %

of reviewers recommend Stanhope Insurance

Company Reviews

Metrics

Info

4.8

Based on 2,614 reviews

Shipping & Delivery
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stanhope Insurance:

Stanhope is a leading provider of niche and specialist insurance to the UK home insurance market. We focus on providing solutions that fit outside the standard UK home insurance norms. This could be an expensive item of jewellery, a property that is thatched or a home that is undergoing renovation works.

If you can’t find the solution through standard insurance platforms, then you will most likely have come to us as your next port of call.

Stanhope provides customers with highly personalised insurance products that their specific and specialist circumstances require. We will insure valuable items of jewellery whilst you are living away from home because your house, which has subsidence (which we are also insuring), is undergoing renovation works!

We are dedicated to providing exceptional levels of customer service and want all our customers to know that they have the right insurance policy in place at the right price, for their specific set of circumstances.

Stanhope is based in Hampshire with a nationwide set of customers. If your insurance needs are far from standard then we can help you.

Visit Website

Phone:

01730777600

Email:

mashton@stanhopeinsurance.co.uk

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Stanhope Insurance 5 star review on 10th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service by the Stanhope Team! Very efficient and knowledgeable especially Sonny Collins who I dealt with.”

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Posted 4 years ago

Thank you very much for the encouraging 5 star feedback. This will be passed on to Sonny.

Posted 4 years ago

“A change in my circumstances meant my current home insurance was no longer valid. I had less than a day to arrange new cover. Stanhope Insurance managed to get me a comprehensive quote starting immediately, meaning I was covered and had peace of mind.”

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Posted 4 years ago

Thank you Darren - we're glad we could turn the problem into a solution on the same day for you. Welcome to Stanhope.

Posted 4 years ago

“We have been really impressed with Stanhope insurance, they really went the extra mile with their flexibility and worked hard to deliver us house insurance for a period when we are planning to have various changes occurring. Thanks Sonny and Daniella for your help!”

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Posted 4 years ago

Thank you Anna for taking a moment to write this review. We will forward this on to Sonny and Danniella.

Posted 4 years ago

“Amy and the team were very helpful and informative when finding the best solution for my needs. Thank you very much. JB”

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Posted 4 years ago

Thank you very much for the 5 star review

Posted 4 years ago

“After years with a large city based insurance company we brought our business to Stanhope. Millie has been professional and understanding of our particular requirements. We highly commend her and Stanhope for the service they provide.”

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Posted 4 years ago

Thank you Mr and Mrs Gibson. This a kind review and a good reflection on how people are choosing to make purchases these days. Local, family owned business that can offer the personalised service people desire and enjoy.

Posted 4 years ago

“Efficient, professional and friendly”

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Posted 4 years ago

David, thank you for taking a moment to write this 5 star review for us,

Posted 4 years ago

“Simple, efficient and professional service.”

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Posted 4 years ago

Thank you Mark for writing this 5 star review.

Posted 4 years ago

“THE LADY WE SPOKE TO WAS HELPFUL & FRIENDLY ANSWERED ALL MY QUESTIONS & EXPLAINED THINGS. I WAS FOUND A COMPETITIVE QUOTE I WAS HAPPY TO GO WITH.”

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Posted 4 years ago

Thank you very much Mr and Mrs Steer.

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Thank you Sandra for this 5 star review.

Posted 4 years ago

“I received great customer service from Stanhope Insurance. They were efficient and professional and delivered on my requirements in a speedy fashion. Just brilliant.”

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Posted 4 years ago

Thank you very much. We appreciate you taking a moment to write this review.

Posted 4 years ago

“Excellent service and they shaved £101 pounds off of my insurance bill.”

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Posted 4 years ago

Kathryn, please to hear we were able to save you some money this year. Excellent result.

Posted 4 years ago

“Very on the ball compared to other insurers that I spoke to, customer service was spot on and they went the extra mile in getting the best quotation and policy available.”

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Posted 4 years ago

Tom, encouraging review to read. We appreciate the comment on us being on the ball... we do our best.

Posted 4 years ago

“Honest, responsive guys with excellent product knowledge. Our home insurance is non straightforward and Matt and Stuart just cracked on with it. Would definitely recommend to anyone but especially someone with non standard/more complex requirements.”

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Posted 4 years ago

Alex, thank you for taking a moment to write this review for us. Much appreciated.

Posted 4 years ago

“Excellent service from start to finish.”

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Posted 4 years ago

Thank you Michael for the review.

Posted 4 years ago

“First class service. Very professional and thorough. I particularly liked how Stanhope were able to treat me as an individual and tailor my needs accordingly. Highly recommended.”

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Posted 4 years ago

Such a warm review to read. It is encouraging to know you experienced what we're hoping to achieve as a family owned business - a personalised and tailored service. Thank you.

Posted 4 years ago

“Friendly,Informative and Professional service and makes a change from just speaking to a Computer Controlled Person!”

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Posted 4 years ago

Thank you Charles. Pleasing to know your experience was far from robotic.

Posted 4 years ago

“I found the firm easy to deal with and it produced a very appropriate product. Furthermore, both Emily's and Matthew's speaking on the telephone was extremely clear, something which sadly is becoming a rarity.”

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Posted 4 years ago

Arthur, thank you for taking a moment to write this review. We're particularly pleased to know our communication was clear as we work hard at developing these 'wordsmith' skills.

Posted 4 years ago

“Excellent service and very helpful and pleasant staff.”

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Posted 4 years ago

Thank you David. We’re grateful for the feedback.

Posted 4 years ago

“Have just secured a policy for our new home thanks to the brilliant Millie at Stanhope. From my initial online query to a super fast response Millie was attentive, empathetic and super knowledgable in catering for our needs. What was initially a daunting prospect due to what the cover needs entailed, turned out to be a super smooth experience. We are super happy with Stanhope and what is now hopefully a long lasting relationship for all our insurance needs. Darren C”

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Posted 4 years ago

Darren, it’s uplifting to read your review. This will be forwarded to Millie and we will read this aloud at our Monday morning operations meeting to encourage the department. We’re pleased to have your custom. Thank you for taking the time to write the review.

Posted 4 years ago

“Pleasure to deal with. Sonny was helpful and responsive.”

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Posted 4 years ago

Thank you Rodger for writing Sonny a 5-star review. Much appreciated.

Posted 4 years ago

Stanhope Insurance is rated 4.8 based on 2,614 reviews